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CPR Cell Phone Repair Muncie
804 E McGalliard Rd, Muncie, IN 47303, United States
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CPR Cell Phone Repair Muncie
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tr
Review №1

My 5 year old Digital Storm PC had multiple failures at once. I took it to CPR to see if it could be salvaged. After being diagnosed and discussed, the best course of action was to save the parts we could and build a new computer. The Techs, Chris and Rob, were knowledgeable and friendly.I ordered the parts needed and then took them in when I had everything we needed. Rob put my new computer together quickly and it is running great.Excellent experience all around.-Trent R.

ki
Review №2

Called prior to coming in, asked how much a screen replacement would cost. They told me $175 for an iPhone X. Took it in later in the day and they had it completed in an hour! But, after getting my phone back it was restarting every 10 seconds, so I went back in and asked if they could help since it wasn’t doing that prior to the screen fix. They took it in the back and fixed it within 5 minutes with no charge! It now works just like it did before! The men working there were also super helpful and nice during the process!

Gr
Review №3

Went in to get my screen replaced. I bought a new screen protector from them as well since mine broke. They fixed my screen within just an hour, which I appreciated, but they basically scammed me with the screen protector. They said it was more expensive but it was more protective than the average ones. Once the screen protector was applied to my phone, I could hardly even text on my phone anymore. It made it nearly impossible to hit certain buttons on my phone. I went back to get a new one and the new one had the same problem. And, of course, I couldnt get a refund even with a receipt. *Do not buy a screen protector from them!*

Ty
Review №4

I needed to get my charging port fixed for my phone they told me what they could do and fixed it for me also told me to be aware of the water damage it had and to be cautious with it but they were able to fix it within a timely manner and everything was smooth sailing.the service is great and they also have a great presence of joy within the shop. They love to help others and fix anything that is possible and nothing is impossible to them unless the tech is beyond repair. I really appreciate the service and will definitely be coming back there from now on for any problems that need to be fixed. A blessing to have a store like this in Muncie. I give my best wishes to them to prosper in life from this. Just amazed by the work that was done overall.

Za
Review №5

Extremely fast and satisfying. Came in and hour and a half before close and these guys took care of me quickly and efficiently. Will definitely do my future business here. 10/10

Ro
Review №6

Alex was courteous and professional. Offered possibilities of corrections for my problem of no power and possible costs for resolution. Within an hour and a half I was contacted by Alex that my phone was back up and operating and ready to be picked up. The initial charge of $40 was my final cost and that if I had further issues the $40 would go towards any additional charges.Very fair. I recommend CPR for anyone who needs help with cell phone troubles.Rod Carpenter

Ju
Review №7

The team at CPR was quick and the price was lower than any of the competitors I called. They turned my back glass replacement in the same day, and the install quality looks as good as factory.

Ja
Review №8

Super helpful, honest and all around great store. The owner was spot on. He helped me out more than he needed to. Definitely recommend

er
Review №9

Fixed my phone in under 5 minutes and super friendly staff! Will definitely be coming back

Mi
Review №10

Always go here to purchase any accessories I need! Great selection of screen protectors that come with a lifetime warranty! Highly recommend!

Al
Review №11

Went in and had a phone that was overheating way too much. They explained everything to me and set me up with a new phone with my data transferred definitely reliable!

Je
Review №12

Impeccable customer service and speedy! The guys at CPR are knowledgeable, helpful, and kind. They got my laptop back up and running in just a couple short days.Thanks for everything!

Ch
Review №13

My microphone on my iPhone 11 was acting up. Sometimes people would hear me on calls and sometimes they wouldnt. The guys at CPR knew exactly what it took to fix it and ordered the part. Once it came in, only took an hour to fix it. Great job guys!!!

Mi
Review №14

I had an issue with one of my laptop fans. CPR was able to diagnose the issue quickly, sent me an accurate quote for what it would cost to replace, and once the part came in, they fixed it promptly, and now the laptop works as it did before. Great service, very professional.

Gi
Review №15

I was extremely pleased with Alec . He was kind and helpful and stayed late to repair my phone!

Cl
Review №16

Really good guys hooked me up with screen recovery last week and are nice and it’s clean

An
Review №17

Great customer service!! You guys went above and beyond!! Thanks Alec for taking your time of the day to wait on me! Even if was only a few mins! Great to know there are still good salesmen who take their time to help customers!!

Wa
Review №18

Very knowledgeable and helpful. I went in to pick up a package from the evil Amazon and spotted a battery case for my galaxy s10 and when I asked about it he got it and took it out of the box so I could see what it would look like on my phone and went through the proper ways to charge and use it to get the fullest potential out of it. I bought the case and would recommend the place to everyone

Ke
Review №19

Got a 21 ultra back replacement and the back I got wasnt the original one from Samsung. Some type of cheap thin plastic material. Roughly after having it for 2 weeks all four corners is chipping and cracking. DONT RECOMMENDED

is
Review №20

I loved my experience at CPR cell phone repair! They fixed my phone screen and got me some protection so that it doesnt happen again. Alec did a great job of assessing and fixing my screen in a professional and timely manner. Thanks CPR!

Ma
Review №21

Good service but got doubled charged. Still waiting for refund.They did a very good job on the work, I think their payment system should be updated.Great bunch of guys

Da
Review №22

I went in to have a pc assessed & they told me it wouldnt be worth the cost. I appreciated the honesty, some shops would want to fix it regardless. I also ended up buying a screen protector for my phone but it interfered with my touch ID, they helped to get it figured out. Would highly recommend 👌

Ly
Review №23

The gentlemen were very knowledgeable about the technology. I will definitely go back and use them when I need computer repairs. I will also recommend them to all of my friends.

Da
Review №24

Great customer service. Very friendly and helpful and did a great job.

Re
Review №25

This is the place to go for all your tech repairs and questions. Bought a charger that came with a life time warranty and they honored it when I took my nonworking there. Only had to pay warranty cost. Pretty sweet! The employees are nice and knowledgeable. Definitely 5⭐s!

Zo
Review №26

My phone suddenly wouldnt charge anymore so I brought it in to get the charging port replaced. The guys working there were super nice and after leaving my phone there they were able to let me know in just a few hours that the real issue was the wifi flex had malfunctioned. This is really unusual so they had to order the piece for my phone but they made sure I was able to at least take home a semi-functional phone for the night (which I really appreciated). The next morning I brought my phone back and they got it fixed and back to normal by early evening, they also charged me the original price they had quoted me before we knew the real issue. Overall, its so stressful to have a broken phone but these guys were great and Ill definitely be back if I ever have any more issues!

Te
Review №27

Very friendly guy. Gave good advice. Just checked out and issue with my phone. I didnt need any work done.

Ti
Review №28

I have gone to CPR for several different issues and each was reconciled promptly. They all are very knowledgeable and professional. This my go to for all my electronic repair needs.

Ma
Review №29

The customer service at this business is outstanding, Mr. Lynn wasefficient and courteous, and was able to repair my iPad when anotherplace could not fix it after two tries, thereby saving me the cost of a newdevice. I really appreciate his help and would recommend CPR to anyonewho needs help.

Vi
Review №30

Called to find the cheapest price around on my phones repair. They were very helpful and knowledgeable on my iPhone. The screen was shattered and they replaced it in less than an hour.

Za
Review №31

Alex was very helpful in repairing my phone. Will be back with any further repairs

Ju
Review №32

Just wanted to say that this place is great! These guys know what they are talking about! I so appreciate his being able to fix or at least, adjust my problem so that the phone was usable. A big thank you to him!!!

Li
Review №33

Excellent repair and great customer service

Ly
Review №34

Overall great customer care. Items fixed in a timely manner.

J
Review №35

If you need help with your computer or electronics devices this is the place to go! They are very professional and the customer service is impeccable. They are very knowledgeable, honest, up front and will help you to save money. For all of your electronic needs visit CPR Cell Phone Repair you wont be disappointed!

Ko
Review №36

Fast and friendly! Although they ended up not being able to fix my phone due to unavailable parts, I got a full refund.

La
Review №37

I went in nervous as heck wondering what was wrong with my boyfriends phone and how much it would be. Was there less than 5 minutes with a dusty charging port lol. Free and fast and most importantly honest service

Ni
Review №38

Im very happy with there work and they fixed my cracked screen same day they got screen in was very polite and helpful I will refer my friends to them and will be returning to them for my work from here on out thank you so much. Nicki kolb

mi
Review №39

These guys are the absolute beat. Rob has always looked out for my best interests and always goes the extra mile! No one else can even compare to quality and proffessionalism!

Ea
Review №40

Everyone in the shop were very professional and knowledgeable. Wont think twice to go back when I need there help. I was given a n estimated time of a week.for my Mavic Mini Drone repair and everything was fixed within a couple of days. Great experience!!!! Thank you gentlemen!

De
Review №41

Alec is always such a great help! Awesome customer service and a job well done!

Me
Review №42

Rob and Alex were extremely knowledgeable and unbelievably helpful with my sons broken phone. Quick diagnosis of the problem and an inexpensive solution. Would give them both 10 stars if I could. Thanks for the great service!!

TE
Review №43

My second phone repair within a couple years. Both times they were great!! Had my iPhone repaired within an hour and no appointment was necessary which worked great for me!! Thanks again.

Jo
Review №44

Rob and CPR Cell Phone repair are the best in Muncie when it comes to cell phone and small appliance repair. You can always expect the BEST customer service and the BEST pricing! Do not go anywhere else! They also carry the BEST phone cases! Do yourself a favor and go full protection mode with the Nimbus Cirrus 2 military grade phone case! This case has been dropped 27 times at 27 feet with a 90% success rating! I also love that it comes equipped with the built in metal plate for your window or vent mount.Go see CPR today for all your phone repair, accessory and small appliance repair needs!

Sa
Review №45

They were phenomenal. They waited to repair the phone to make sure I had the colors I wanted, and when the back of the phone cracked they replaced the parts without charging me extra. They also gave me advice on what else to do to protect the phone. Really appreciative of the communication and quick repair!

Je
Review №46

Great staff and fast work!!

De
Review №47

Alec was quick and knowledgeable about his job and got us what we needed done

Jo
Review №48

I have only used CPR a few times but I give them my highest recommendation. Not being tech savvy they are my saviors. Rob and Alex are extremely knowledgeable. They explain things so a non techy can make sense of their magic. Do yourself and your phone a favor and visit CPR.

Gr
Review №49

Ive gone to these guys at least three different times, once for my phone, twice for my laptop. Everytime theyve been extremely straightforward and honest, not to mention cheap. The cellphone was beyond repair and they knew it, so they told me if I really wanted they could try to fix it, but that they didnt want to waste my time and money like that. They explained to me exactly what was wrong and why it couldnt be fixed. With the laptop, I went after breaking the monitor and they told me itd be $150, and that they would call me in case the part was more expensive than they thought. I came in prepared to pay at least $200 since thats what the internet said the average fair price was, and they beat it out by $50. When I got the laptop back, it worked for a while before the screen stopped again. I brought it back and they opened it up right then and there and told me which piece was busted. Apparently my cord between the laptop and the screen was held there by tape. They fixed it for FREE and told me I could bring it back anytime if it gave me problems again so they could replace the part if needed. These are my go to guys for any kind of repair in Muncie, amazing service and amazing prices.

Ch
Review №50

My phone would not dial out and they fixed it in like 5 minutes. During that time more customers came in to check on and get their phones being repaired. They know what they are doing and wont take advantage of you. They are very upfront about the cost and time of repair.

Ga
Review №51

Committed to excellence in customer service, with affordable pricing and quick turnaround on repairs of laptops, tablets, phones and virtually all things electronic

Cr
Review №52

My wife dropped her iPhone, cracked the screen. After 45 min on the phone with Asurion I opted to look around, $199 deductible was a bit of a surprise. I am in a networking group with this business. Walking in...you can tell the place is cleaned routinely. The staff is professional and very helpful...sort of a refreshing feeling being they are all in their 20s. After 20 min and $100 I was back in business. Even found a new magnetic phone case for hands free driving. Great job guys!

Na
Review №53

Man I’ve never done a review before but I’m hoping this can help someone with my same issues. If you cracked your screen go here but if there are more things wrong with your phone just go to apple or something. I liked the dudes but they don’t tell you that they may not be able to fix it. They told me my Face ID wouldn’t come back but said nothing about my cameras. All my money goes to rent and school and now I have 3 plasma appointments scheduled so I don’t get evicted. To fix my phone and cameras it would be upwards of $350. I’m gonna try and buy a back camera online and just do it myself next month once I get done with the appointments. Again, 3 stars is not the reflection of the work done there, just hope someone looking through the reviews with the same problem may see this and save their money

St
Review №54

I was having issues charging my phone, I was pretty sure I was going to have to replace the charging port. Instead of taking advantage of my complete ignorance when it comes to phone repair, these guys told me it was probably just (POCKET LINT) in the charging port!! I would have never guessed! He took my phone, cleaned out the port and it worked just like new. Best part is he didn’t even charge me for it, what business do you know that will help you out like that and not lie about it and charge you a fortune?? Nobody nowadays! I highly recommend bringing your broken electronics to this business, very honest group of guys! If I ever need anything of the sort.. I will come back to this place regardless of the price, all because they were honest. Very good first impression for me.

ma
Review №55

Had a screen changed on an iPad and the work was completed in just hours. Very good people to work with and we will recommend them and most definitely be back.

Je
Review №56

I thought I was gonna need both my speakers replaced after I tried cleaning them out & I took it up there & they cleaned them out right & I can hear everything now! Highly recommended from me!

Su
Review №57

They really went out of their way to take of our issue.

So
Review №58

Went with a broken screen they were very respectful and helped my mom understand about phones haha they put on a new screen before making us pay to prove we were getting our money’s worth very good guys would recommend

Ja
Review №59

Went there to find a sim tray for my iPhone 7 and was greeted and treated amazingly. Love this place recommend to all.

An
Review №60

Good service and really friendly

To
Review №61

I had been having trouble with my cell phone charging and I stopped by to see if it could be fixed. In about 1 minute they cleaned it and it works perfectly. Thank you!!! Highly recommend CPR!

Ja
Review №62

I came to Muncie from Noblesville to use CPR Muncie because Blake had such wonderful customer service when working on my Mom’s phone. I wanted to see if they could do anything to improve my IPhone 6. I ended up purchasing a new IPhone 8. Rob, Alec, and Blake were all wonderful during the process. From helping me choose items to getting everything off of my old phone and on to my new phone. Their customer service is first rate! They are very knowledgeable and I have already recommended them specifically to family members and friends. Keep up the good work Rob, Alec, and Blake! CPR Muncie is worth the trip!

Lo
Review №63

Got a cell phone battery for $50 . They were amazing . Very friendly and knowledgeable. Didn’t have to buy a new phone!!!!

Jo
Review №64

I operate a small business in Muncie and it makes no sense financially for me to have a full time or even part time “Computer Tech”. With that being said Robert the GM of CPR and his staff is awesome! Every time I have an issue with anything from cell phone repairs, iPad repairs, phone chargers, working on my laptops or installing/cleaning viruses off my computer they are the place to go. I’ve been other places and not found anyone better.

Vi
Review №65

My Aux cord had broken off in my phone and ATT suggested I try MDTekk. I walked in and within 2 minutes my problem was solved. And just like that my day could resume. Thank you so much!!

Es
Review №66

Everyone was polite and patient with me. I didnt feel rushed. I was welcomed. All my questions were answered in detail. Great overall experience.

Hu
Review №67

Alec and Rob were very helpful in getting my phone fixed!

Co
Review №68

CPR does a great job at a great price. They have excellent customer service, and they get the job done quickly. Theyre ALWAYS upfront about the cost, or potential additional cost. Ive come to them several times for repairs I always leave impressed, and highly recommend them to everyone.

Do
Review №69

Rob was very helpful in fixing my phone without charge of having to make a claim on a new phone thank you Rob & Alec for your help.

Ji
Review №70

Fast Service and professional.Ordered new part and had phone repaired in an hour. Would definitely recommend!

Pa
Review №71

They are very friendly and helpful. they have made my life much easier at very little cost. I would recommend them to anybody!!!

Je
Review №72

Great guys! Very helpful, efficient, and know what they are doing! Highly recommend!

Ol
Review №73

It was worth the price, I had no problems. Easy and fast . Great place, great people! Only had a crack screen took them less then 30 minutes. Very professional and they know what they are doing. The price is more then most places but it’s because they use good products and actually know how to fix a phone. I definitely recommend this place.

Br
Review №74

They broke my brothers phone.

Ms
Review №75

Very patient, helpful and did not make me feel rushed. Pleasant to speak with. Will absolutely refer friends to this place.

Me
Review №76

Im from Michigan. While in Muncie over Thanksgiving, my son had a fairly big issue with his gaming laptop that made it inoperable. Other places in town said they would not be able to provide same day service, but Rob & the guys had it ready for us in just a few hours. Rob was extremely knowledgeable & walked me through everything he did. While I primarily dealt with Rob, the other guys in the store were also very professional & able to answer all questions. Blown away by the service I received. Great bunch of guys. Highly recommend!

Ty
Review №77

CPR has pulled through for me countless times! Outstanding customer service and even better people! Highly recommend

Ja
Review №78

I had a great experience having my cell phone repaired at CPR today. I received a warm greeting from friendly staff when I walked into the store. The staff member that helped me was quick to identify my issue, checked to ensure needed part was on hand, and told me they would have phone fixed in 1 - 1/2 hours. I received an email notification when my phone was ready and was greeted again by friendly staff when I picked up phone. Phone is working great and I am back in business!

Ku
Review №79

I had excellent service!!! In and out in five minutes, very friendly staff. I will not go anywhere else other to them for any repair service I need.

An
Review №80

Excellent communication and quality of work. The staff are all very professional and kind highly recommended.Dr. Melvin

Je
Review №81

I only called but the guy i talked to was able to answer my questions and was really friendly

BI
Review №82

My phone would not activate, the fellows reset it for me, great service thank you

El
Review №83

They were very respectful, knew what they were doing and didn’t have to worry about anything! I was out the door within an hour

Ja
Review №84

They repaired my computer in a timely and efficient manner. Explained all charges and was reasonably priced considering parts and labor. Would highly recommend.

An
Review №85

I went into CPR to purchase and new screen protector for my phone. I received excellent service. Alec was very friendly and knowledgeable about the products in the store. I will definitely be back!

Pe
Review №86

Your shop was recommended to me by someone I trust and I was not disappointed.I found your staff knowledgeable and most importantly, helpful. I cannot speak to repair speed or quality since it was determined I did not need one, but I would not hesitate to return when/if I need one.

Ty
Review №87

Staff was extremely helpful and very friendly. Services were quick. Great experience all around. Will absolutely go back if I have any more phone troubles

Da
Review №88

I got my phone fixed at the mall worst decision ever let me tell you and I was scared because they really messed my phone up. this place really saved my phone and even kept a great conversation with me while working on my phone. This is a great business and amazing employees!

Ab
Review №89

I took a iPad Air in for screen repair and some water damage it was fixed in a timely manner. The staff were friendly and respectful I would use them again and recommend them to friends.

Sa
Review №90

Best repair shop ive ever been to! They fixed my MacBook twice :) at a reasonable price! will be back here to get whatever I need fixed

Br
Review №91

Terrel was very professional and helpful but he did a wonderful job we will be back

Sh
Review №92

Amazing! I had dropped my phone, they had it fixed in under 24 hours, even though it could have taken up to 2 days. I had only made 1 payment on this phone, so thankful for you guys! Recommend them!

Co
Review №93

I’ve been a customer of this location for several years with complete satisfaction. Prompt service, reliable repair and polite respectful staff. I would recommend this store to everyone.

ry
Review №94

Top-notch service. Fast & reliable. Don’t speak jargon or in ways I’m unable to understand. Explain everything clearly and simply.

Do
Review №95

As I walked in the door someone was there to greet me with with a face mask card and asked me to leave what I needed and the price of the glass is $30 cheaper there than it is that the other stores so Im getting price and getting customer service and not a lot of people in the store at a time for safety its a good experience check it out this place

Co
Review №96

Alec was courteous and quick. Got a new battery in about a half hour for a great price. He even cleaned my phone off, well attempted to .... some off that gunk was really stick on there 🙄Highly recommend !!

Br
Review №97

Very quick and helpful. They will do whatever they can to help you at the lowest price possible and do not try to rip you off. They will make suggestions based on pricing and give you the best options available even if it is of no benefit to them. Highly recommend. The man who helped us even stayed late and waited for us to get there in order to help us. Very welcoming and friendly staff that explains problems in detail and helps you understand.

Be
Review №98

Alec was super helpful! Great staff!

Ho
Review №99

Unbelievable to high..Would gave a zero star but wouldnt let me.

Re
Review №100

Mike and Alec helped us with a phone repair (water damage). They were helpful and educated us on important aspects of phone maintenance.

Information
28 Photos
100 Comments
4.7 Rating
  • Address:804 E McGalliard Rd, Muncie, IN 47303, United States
  • Site:https://cellphonerepair.com/muncie-mall-plaza-in/
  • Phone:+1 765-216-1784
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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