I’ve sent my scripts here for about three years and finally transferred today after an extremely embarrassing and frustrating situation. When I was pregnant, my prenatals were rarely filled on time even though I’d get a notification from the pharmacy saying they would be filled at a particular day and time, and this has happened with several other prescriptions as well. When I was getting birth control through them, multiple times I’d show up to get my prescription, and they wouldn’t even have it in stock even though their app would say it was ready which is why I have always picked up or requested at least 5-7 days in advance with them. I am currently prescribed a controlled substance for my ADD, and the pharmacist as well as a tech have told me for three days my script would be filled “tomorrow.” Come to find out, he had called my doctor’s office and said he didn’t want to fill it because I had had two early refill requests that were submitted and okayed by my primary physician - one for loss of medication and the other for an out of town trip where there would be a lapse in my medication. In the past three days, I’ve had a tech pretty much hang up on me and when I requested to speak to the pharmacist he told me twice - on two separate days - that my refill would be filled the next day all while he never had any intention of filling the script even with an additional doctor’s note sent saying to fill it. I am screened by my physicians office, and they know I am taking my medication properly. I have a great relationship with my primary physician, and he knows that I am not trying to obtain additional prescriptions. While I absolutely understand the moral obligation of the pharmacist and his right to refusal - I am frustrated that I was told on two separate occasions, by him, that it would be filled “tomorrow.” Instead he contacted my doctors office, who contacted me and said he didn’t want to fill the medication, and I wish that he had just told me that when we spoke so that I could have it transferred elsewhere at that point. There is a solid case for the abuse of ADD medications in this county, but this pharmacy has treated me like a crackhead over my refill that I am due for. I understand federal guidelines and rules of controlled substances, but things DO happen to totally normal people hence two prescriptions that had been sent with the total approval of my physician. I am not abusing or selling my medication, and this was pretty much what was insinuated and made me feel very embarrassed to even have to continue to be in correspondence with this pharmacy. I called my physician today to have all of my prescriptions sent elsewhere. I’ve tried to give Meijer the benefit of the doubt because I know they get busy - but outside of this situation, this pharmacy rarely has my prescriptions (prenatal vitamins, birth control, etc.) filled on time regardless of what their app says or the notifications that they themselves send. They act annoyed when I call, but I have two small children - so it’s annoying for me to drive all the way to the pharmacy for a prescription that isn’t ready which is why I DO call in advance. Techs are often rude, service is slow, and I felt the pharmacist didn’t have the confidence to be forthcoming with me. Save yourself the grief and switch to a pharmacy with better customer service and transparency about when you can actually pick up your prescriptions.
I went for a covid shot and the techicans didnt tell the dr and I was forgotten for 1hr 3 people went in front of m
5 days. 5 phone calls. Each call said my prescription was ready for pickup. Each time I went to pick it up, I was told it was ordered, and will be here tomorrow. I transferred it to another pharmacy, Im done.
This pharmacy has been SCAMMING my parents. They have sold them multiple scanners for their blood sugar monitor instead of the consumable portion of the system.
Prescriptions are never ready horrible service
Drive through isnt bad, weekends be prepared to wait awhile
Our doctor prescribed a motion sickness patch for my husband to use on our first ocean cruise. On Wednesday, Meijer pharmacy sent us a text saying the Rx was backordered and would be available on Saturday. Today, Saturday, we received another text saying the Rx was still out of stock! Said it would be available on Tue...we LEAVE on Monday! Surely another Meijer pharamacy has this Rx! We feel very let down by Meijer.
Very slow and rude! Always a 15-20 minute wait to pick up!
Awesome love the Meijer Credit Card savings.
They are professional, courteous, and friendly!
The staff is trashy and slow.