First time there and felt a very nice environment...Troy and the technicians were extremely knowledgeable and very accommodating. I will definitely return and spread the word about my experience there.
I had an emergency and I took a chance to drive over after hours to see if anyone was there. Turns out I was right! So at 6:00pm, 30 minutes after closing time, they saw me and took care of my problem! I would not suggest doing this, but I am very thankful for the kindness and understanding.
I am from Georgia and I’m in Murfreesboro, TN for a job interview in Brentwood, TN. As I was leaving the interview in Brentwood, I noticed my air conditioner was not cooling, my check engine light came on and the thermal sensor gage was not reading the temperature of my engine. I hit my OnStar button to get navigation to the closest Chevy dealership. When I arrived at the dealership, they turned me away because they were booked with appointments and taking no walk-in appointments. I was frustrated and wondering how I would get my car checked, repaired, and be able to drive back to GA by Sunday. By now, it’s after 12:30pm…on Friday. I Googled car repair shops near me… The Car People was the first one on the list. At first Troy told me he was booked for the day too. I explained my situation and he told me to bring my car, they would squeeze me in. He went above and beyond to find the part I needed to fix my car, he call all over until he found it. He also offered suggestions on what I could do if I couldn’t get it done today. In the end…They will have my car fixed by the end of the day and I will be able to travel back to GA on Sunday as planned. I can’t thank them enough for taking care of everything. The price was reasonable considering the problem. I am happy I called and hope they stay in business. I will be doing business with them from now on. Well…. when I get the job I interviewed for and relocate to TN. Thanks for everything! You all have really been a blessing!
Got my installation doneNice lady I dealt with..helpful kind & very knowledgeableRecommended them!
The nicest people Ive ever met will do anything for you and the secretary is the sweetest and nicest and helped me with a problem thank you so much we will be back if anything needs to be worked on and I will recommend yall
If you like being lied to, getting overcharged, and people stealing your money then this is the place for you. Typical sleazy mechanics that will lie, cheat, and manipulate without hesitation to try to gain business. DO NOT trust anything they say!! I saw the issues with my own eyes when I got a second opinion from an actual trustworthy mechanic and almost everything they stated in their report was a lie. Dont waste your time or money with these people. Theyre crooks and they know it.
This place is legit. They do quality work and dont suggest work you dont need. They can work with you on things, and they even show you videos of your car doing the things theyre describing! First mechanic Ive ever seen do this. Great place. Definitely using them again if needed.
These people are incredible! They can do anything you need to you car for an affordable price and quality service!
Very professional, set up an appointment and they work efficiently to get you going in a timely manner. Highly recommend.
Horrible experience! Had them to remove a blow device from my car. When I called to get a quote, I was quoted $150.00, however when the company called to schedule it, they were quoted $70.00. so they were going to over charge me as an individual. Had to have someone follow me and drive 60 miles to them for an 8 am appointment. They said it would be 2 hrs. So, we drove around and killed 2 hrs only to be told that they had an oil change come in and they hadnt even started on my car and that it will be another 2 hrs. Come back at 12, car was done, however my dashboard was not back together and there was greasy black handprints everywhere. Thankfully my husband was there to put my dashboard back together. This Place is a Joke!!!
Dont go here ! They break more than they fix, overcharge, take wayyyy to long, took our vehicle on a 45 minute test drive right at lunch time after taking hours to put new tires on for us when they knew I was in their waiting room pregnant and had 3 kids with us. We gave them multiple chances . We went for tire rod repair, new tires, oil change ect . They put on used parts when they told us they would be replaced with new parts and even showed us the new part and were charged for new ! Receipts had incorrect information on them . They left a screw driver under the hood . Didnt put the cap back on after an oil change . Ect ect. Everytime they made our vehicle worse . Go to Walmart or jerry potts .
The Car People has been a true blessing! They found me a very nice vehicle and sold it to me at a great price! They have also been an excellent mechanic shop for maintenance and repair for my moms vehicle as well as mine! Every person I have come in contact with has given superb customer service and are friendly! Love this place!!!
Fantastic auto repair shop! The Car People, LLC totally went above-and-beyond to provide good quality auto repair service. They were very responsive and professional. They arranged for me to have a car while my SUV was getting repaired. They answered every question, handled the warranty company and finished up super-quick. They made me feel like my repair was important . I did not feel like they were just trying to take my money but they wanted to make sure that my SUV was repaired and safe for my family. I not only gained a repair shop but I gained friends. The Car People, LLC made me feel like family and that goes a long way in my book. I will trust those The Car People, LLC with all my auto repair & maintenance needs. Thanks guys, you rock!
I have been doing business with these guys for a little over two years . They are very honest, reliable and don’t overcharge or try to sell you on things you don’t need . I am thrilled to have found them and will continue to do business with these fine folks .And they do quality work to boot . They have solved several nagging car issues that otherwise had went undiagnosed and unresolved. Who would have though that the problems would be so easy to resolve .These guys work hard and are sharp but they make it look simple and easy . I guess that is just the way it is when you are just good at what you do !My hat is off to these boys for being honest, reputable, and fair . Which sadly is a dying breed in the automotive industry . But at least we still have The Car People and they Rock !!!
I was not told what wrong with car 3 day light came back on for diff reson .she ask if i want to reset the light.which mean they knew all along that if they tell me from begaining i wouldnot get anything fix
These guys are awesome. Great service and personable staff. I highly recommend them.
Very Very polite and helpful!!! It has been very busy every time I have been there (unfortunately once a month) theyre attentive as soon as you walk in door and surprisingly very timely. Would definitely recommend to anyone.
Great service friendly and courteous, Very responsive on my issue.
Charles and staff are very polite and knowledgeable. He was very honest about issues with my vehicle and also great at explaining to me what is going on with my car, so that I understood. Prices were very reasonable and they are fast and efficient with service. I highly recommend this shop!
I havent even picked up my car yet. But because of the experience Ive had with The Car People at the Murfreesboro Tn. location so far, I have to say something about them. At age 46 I dont know if Ive ever been to a repair shop where the Repair man were so concerned with not seeing me again. The Manager was Knowledgeable and Efficient. He and the Repairman and made recommendations detailing everything that our car would need but only repaired what was needed at this time because of financial issues on my part. The problem we have been having for the last 5 years and taken to about 7 different shops about was properly diagnosed right away. I said it was a problem with the wiring to each of the others but they replaced the o2 senor 3 times worked on the fuel line 3 times and replaced something with the coolant system the other. None of those things repaired the Problem with with the car. I just received a call from the manager of The Car People shop and he told me the problem was solved. Im not the most articulate educated person but if I were Id use some really big nice words to talk about the experience Ive had with them. But as it is all I can say is THANK YOU and Ill tell everyone I talk to, send your car to The Car People...... Charles Spencer Jr....
Transmission on my g37 needed to be rebuilt so I took it to the car people and they found a good used one and installed it for a decent price and in a timely manner. Charles is very helpful when it comes to getting things right on your car. Highly recommended.
I almost got ripped off! Not sure why everyone is rating this place high. Nice people work there but will rip off a cute chick who doesnt know what she is doing anytime. Thankfully, I found a better deal somewhere else. The Nashville care people are really great though!!!
My wife and I have been having our cars serviced here since 2014 for everything from oil changes to a clutch replacement. We have been pleased with every experience. All work done here has held up well under extensive commuting, and the folks are friendly and competent.
I love, love, love these guys. As a single mother, I feel I have been abused when it comes to auto repair, but when I found this place I knew I would never go anywhere else. They are personable, accommodating, and honest. Both Chandler, the manager, and John, their mechanic are extremely knowledgeable and have a passion for what they do. I would highly recommend this establishment to anyone.
I have used The Car People for a couple of years now. We have multiple vehicles serviced by the guys and are VERY HAPPY with everything they have done!From the first phone call to walking out the door, everybody is SUPER nice and very professional. Honest evaluation and fair price are received every time we are there.The Car People of Mboro is like having family who take care of our vehicles. We love these guys!!!
They are the best. The prices are superb. I recommend then over any mechanic shop in town.
The staff there are nice and professional. They are great at what they do and are willing to explain what is going with your car. They don’t inflate prices and are willing to work with you. The best service I have gotten from an auto repair shop.
I received a coupon for a $9.99 oil change and made an appointment. I received an email to confirm my appointment and was pleased with how quickly the job was done. There were several things wrong with our vehicle, which I already was aware of, and the gentleman came to tell me about everything the mechanic found, but was not pushy for me to get it fixed when I told him I wasnt going to do those right now. He was very friendly and I will gladly go back there!!
My car died on the road. Tow truck driver recommended them. My car is 12 yrs old and over 170k milee. They repaired my car in a timely manner. Back on the road. Pleased with the service.
They seem to be decently honest and their prices are fairly standard for auto repairs. The staff keeps changing, which I wish didnt happen so often. They can be weird about things at times, and very helpful other times. One of the better mechanics Ive found in Boro but thats not saying much at all.
The employees here are more than helpful!!! And the prices here are by far the best Ive seen. Good friendly attitudes and they always make sure you are COMPLETELY taken care of!
I first learned about The Car People from Advance Auto Parts across the street. Ive used The Car People several times and have been pleased with their work and their prices. Im actually back here again today getting my oil changed. Charles and Troy are always a pleasure to deal with and make sure my car is in tip-top shape. Communications are great, and they will let me see the defective parts prior to ordering/installing new parts, adding to their integrity.
Literally one of the worst places to go to get service done. Ill never understand why they have only two people on staff that are actually doing anything. They stay open late to try to work and still struggle to get anything done. Ridiculous labor charges, and I guarantee they could care less about your concerns. All they see is a dollar sign hanging over your head.
I went to The Car Guys today to have my brakes worked on. They offered the best price in Murfreesboro and had the best service. I called to get a quote today and spoke with one of the workers (Chandler). He ended up working on my car, and after I paid I found out they weren’t even open. He solely did it because I told him that I could not come in on Monday. They offered honest and fair pricing. I am definitely returning to get more work done on my vehicle. Thanks Chandler!
Words cant describe how blessed I feel to have found The Car People. I know when I drop my car off its in great hands! Honest hard working guys that will do the BEST job! if anyone is looking for a mechanic GO there and ask for Chandler! hes amazing!!!!!
Nice and Friendly staff with a Great knowledge of vehicles and very fast on the turn around. Transmission on my truck went out, dropped it off on a Monday got it back weds. Cant get much better than that.
This shop is the best around for honest prices, expert knowledge, and timely service. Delontay, the owner, is always fair. The head mechanic, Chandler, is the best in the business. He can fix anything!!! I drive 4 hours to get my car repaired by Chandler. Yeah, he is that good. Every time I bring my car to him I leave with bald eagles shooting out of my tailpipe. Hell yeah brother! Keep your eagles screamin. Come see The Car People. When you leave the parking lot, dont forget to do it for Dale.
They left greasy hand prints all over my vehicle the wiring job with subpar I would not recommend this facility for anything I question how they stayed in business
Delantay and the staff are great. Good work at a fair price. They communicate really well.
My husband & I were traveling from out of state when our car broke down on the busy Nashville Interstate. My daughter-in-law called these guys who happened to be in Murfreesboro, where we needed to be, to see if they could help us. They went above & beyond in getting us back in our vehicle! They got us towed to their shop and was literally able to perform magic in getting our car up & running! We are so thankful for their courtesy, customer service and professionalism in getting us back on the road. These guys care about their customers! We even got a call from Delontay to make sure we made it home safely! His work ethic was out of this world! Thank you so much, we are so grateful for your help!
Great group of people. They got me in right away, they have really good pricing as well. I was happy with the service I received.
We have entrusted all our vehicles to Delontay Isaac for years. So thrilled he has a shop in the. Boro so that we no longer have to drive to Nashville. He’s friendly, knowledgeable, and professional. He’s a great diesel mechanic and kept my school bus running in tip top shape. I wouldn’t go any where else.
Charles Pace and the rest of the team over at The Car People in Murfreesboro are the best guys around. I just had my car worked on today and ended up being charged nearly $200 less than what I was initially quoted, and they had me in and out in less than 2 hours. Theyve been my mechanics for a couple years now and I couldnt be happier. Give Charles a call if you need anything - you wont regret it!
Great place, great people!! I come from Antioch all the way to Mufreesboro any time something is wrong with my car! The service is awesome!!
They were very friendly and nice people. Very trustworthy and reliable. And also an awesome performance on my car. Just a all around great shop
Awesome place great service on time and they do a awesome job have you on the road in no time
Wonderful shop, gets you in quick. Looks over everything to make sure nothing else needs repaired and is honest. Tells you what needs to be replaced right away or will need replacing soon
This place is awesome. I had took my car to several different places in Murfreesboro and was told they could not fix it. This place went above and beyond!! They actually fixed my car, I will be returning here.
I was told my vehicle would be done in 2 to the max 4 hrs was lied to twice. 6hrs later called and the man said it was almost done. I did not get my vehicle back for 8.5 hrs and was very upset. I asked for some kind of discount or something and was basically ignored. This us very poor customer service!!!!
Such a great experience here! Stellar customer service! My dealership said repairs would take 3 days and I’d have to pay out of pocket for a rental. I stopped in and talked to Chandler to see if, by chance, he could get it done quicker. He sent a truck to pick up my car AND had the repairs done that day! He saved me so much on repairs and the cost of a rental to boot. Thanks guys!
Great place honest people and low prices. I am huge on customer service. They have always gone above and beyond. There associates are customer obsessed. The manager is associate obsessed so his associates can dive deep and resolve all your automotive needs. If you are in a jam this is your place.
Greyson is a AWESOME MECHANIC! They really showed me ALOT of love! Any problem I have they have no problem with looking at my car and my car is a SAAB one of the hardest cars to work on. Charles work with you on prices and make things so affordable!!! I will always go to the car people for any car related issues. They are really nice to everyone and they keep it real with you! I love them!
The staff is really kind and they work pretty fast, take my brothers car monthly. Quality service 👌
Great customer service and prices are very reasonably.
For the second time that I get full synthetic oil change the technician writes 3000 miles until next change. Makes me wonder if Im really getting synthetic.
Good service good people good prices!
Everyone is the best at everything they do. Perfect communication and great prices. The customer service is A one!
Very comfortable and effective service. The repairs were excellent and knowledge of my Acura was surprisingly refreshing . My car finally has a shop that cares . I highly recommend this shop ...its location is surrounded by bigger named shops but Car People is equally as good if not better . They are small but they are getting big grades by my family...
Took my car here today for an oil change. Waited 2 hours to get it done, and I was happy as ever to mark it off my list. I drove around in my car all day, and when I was sitting in traffic, I saw the engine light turn on, as well as the blinking oil light, and my car would constantly shake as I slowed to a stop. When I got home to Murfreesboro, my car started making weird noises as I was slowing down and stopping for speed bumps. I checked the oil MYSELF, and there was no oil to be found. I even made my friend check it to be sure, and he agreed with me. So we called the “Car People” and told them the issue, and they supposedly sent a tow truck at 7:00pm to get my car and fix it. It’s now 9:00pm and my car is still in the same spot. I have never met such an unreliable company because I truly trusted that my car was in good hands.
The Car People have and always took great care of my car needs. I suggest that you try them first. Ask for Charles he is very friendly in assisting you with needs you need help with. I will not go any where else.
The staff, including the new addition Kevin, are great! They are Nice, Knowledgeable and honest. That is what I look for in a car servicing place.
The young men at The Car People are great. They are knowledgeable, helpful and very respectful. Will I go back? I sure will.
Great price and a warranty on a 10 year old Altima with 175000 miles. Im impressed.
Super nice, very honest work. I never felt like they were trying to get me to buy more than I needed. Absolutely will be returning!!
Very helpful and friendly staff! Great work eveytime. They can get you in and out quickly!
Driving thru from Disney vacation to Chicago and our minivan started shaking and check engine light turned on. Stopped here and they tested the car, found the problem, called around for the part but it wasnt available for a few days. Luckily, just cleaning and putting the sensor back got us going again. They were kind enough not to charge us and we were extremely appreciative for that and for being so helpful. Clean shop, and waiting area as well, highly recommend!
Great service! Had no problems using my Groupon.
Very nice people
Great place to get your car seviced all employees are very nice and knowledgeable about cars and recommended care. Great on prices and always finds the best deals for you.
Friendly and fast and price reasonable
Took my car to them to get several things done.... They didnt fix a couple things right, however, I took it back to them to fix their mistake and they fixed it and were very professional and courteous about it. Thanks guys!
Great prices and friendly people . They actually tell you what you need instead of ripping you off. Defiantly recommend this place to anyone
These guys have taken good car of me since moved in town. Good honest people.
I had been trying for months to figure out what was wrong with my car, not only did they figure it out, the customer service was great and the price to fix it was very reasonable. Will be recommending to friends and will have my future car work done here.
Ive not actually had a repair done, but I went to Advance Auto to get a replacement bulb for a rear turn signal, and was informed that they are not allowed to switch out bulbs. TCP was right across the street, so I ran over there to see if they would change it out for me. The mechanic switched it out for me at no charge (I was willing to pay for his time). I really appreciated the courtesy - wish I had gotten his name. I drive for Uber and Lyft so my car is in for routine service quite a bit. I will definitely give them a try next time Im in need of repairs!
Excellent service, they were very helpful and accommodating with getting me good deals on oil changes and other minor fixes
Charles (manager) is very personable; hes great with scheduling and explaining the problems my car is having. The price quotes are reasonable and I never feel like Im being pressured with ulterior motives.
Highly recommend! Very professional, friendly, and helpful.
They told me it would be 28 dollars for an oil change. When I got there they charged me 50. Im also positive that they tampered with my brakes because after they said the oil was done they tried so hard to make me spend 150 dollars trying to use scare tactics saying that my brake pads only had 2% left. Ever since i have left there, my brakes have been making an awful sound and not working correctly and now i have to actually go get it checked out. But I damn sure wont be coming back to this dump full of snakes. I also made a police report. Dont go here, go somewhere honest. I feel as though they thought it would be easy to take advantage of a young woman that doesnt seem to know anything. You picked the wrong person, but im positive im not the only one.Oh yeah. And i got full synthetic but apparently i have to come back after less than 3000 miles 😂😂😂
Everytime we are here the best customer service of any of the places weve tried prior. Knowledgeable and does amazing work.
Always nice and very helpful. Never had a bad experience.
Always helpful and gets my car needs done quickly.
The worst experience ever do not take your car to this shop I took my car there for one simple thing that they could not fix but tryed to and didnt know what they were doing and telling me that I need to get something that I didnt need they just didnt know how to fix it got my car back with he same problem and so much other problems check engine light on, service stability control light on and so many other problems they also dent my car and made it dirty on the inside they cost me over 600 dallers worth of work to be fix not including my dent and the carpet cleaning and they refuse to admit that they have done this to my car and have been telling me the boss will contact you and everytime I call there they have a diffrent excuse its been over 2 weeks they have been playing with me and making excuses will be reporting this and puting these peaople to court
The Car People are some of the best car mechanics I have run into in over 40 years. They care for my Nissan Altima, Seebring and my almost 30 year old Olds Custom Cruiser SW as if it was their own and the cost was coming out of their pockets.
Monthly wash club is a good deal
I appreciate the service I received from them great customer service friendly environment
They are good hard fast workers an family friendly !! Thanks 🎰
I have been to the Car People a few times in Murfreesboro, they have always been honest with me about nay issues and I know this because I have been working on cars since I was a kid. I would recommend them to anyone!
The car people have excellent mechanics that does a wonderful job and charles has great customer service the prices are reasonable for great quality work they dont have u waiting long they get the job done i would recommend them to anyone 👍👍👍👍👍
Fast courteous service at a fair price
Parking is a nightmare! Service is time consuming, 4-5 hour wait.
The car people in murfreesboro is by far the best shop I have ever been to!!!!! chandler and jon and amazing!
Great staff and service; very polite, knowledgeable, and reasonably priced.
So there we were, beset on all sides by corporate America. The new upper management of the company who worships the almighty dollar alone demanded that we return all company vehicles, so that we make gravel for their use in the future. myself and a stalwart other few decided to fight this grave injustice. With the scant ammount of coin we had to our names my fellows workers and I set about finding a suitable mode of transpertation so that we may throw off the yoke of indentured servitude that the monie grubbing upper management had placed apon us. But this journey was a tireless one of trials and tribulations, and just as we felt our strength leaving us, I found the only vehicle within my budget. A 96 Nissan Altima, almost as beat as we were this car was the Dimond in the ruff we sought. Just as the celibateing set in, a golden haired mechanic god decided from on high. Our vehicles savior. Chandler Young. Like something akin to the darwfs of Nidavellir in old Norse legend he set about fixing the dog turd of a car we had humbly set before him. Within scant moments with parts flying and tools moving Chandler the once and future mechanic king had turned the pile of excrement we had purchased into a fine tuned immaculate road machine. We fell to our knees in weeping reference of the unbelievable feet all had just bore witness to, knowing that mere mortals could never hope to offer fair compensation for what had occurred there that day. And just when the saddens was about to overtake us, The prince of the engine spoke. The smooth words he utered were that of the best price in all of middle Tennessee for a normal repair job, let alone the magic that just occurred before us. We gladly paid the small sum.he asked for and with the last tears of farewell in our eyes bid farewell to our Road Savior and went about our small lifes.
Everyone is great here! Great work, friendly and knowledgeable!
Did not get past customer service phone call. Hands down the RUDEST person I have ever spoken to on the phone
Great service, friendly people with the heart of a servant.
Friendly staff. They explain things to you very well, seem to really care about their customer.
Excellent, professial, efficient service with fair pricing!
Awesome & Professional Service