We were introduced to Southern Spa at the Williamson County Fair. We spoke with I believe Lisa there. She was amazing, gave us all of the information we needed. When we were ready to order, the process was seamless! We knew what we wanted, they advised due to shipping issues it could be 8 to 12 weeks. They told us this up front so we were prepared. It actually delivered in 7 weeks!!! They gave us an eta of when they would arrive, and were also EARLY!! This is a family business and they are amazing. We have Brianas cell and can text her anytime with questions. They will answer within an hour! Usually faster.
We highly recommend this company and the product they represent! Cody was very knowledgeable regarding the hot tub/spa we were interested in and was a pleasure working with him. He and his brother even personally delivered and set up our new spa at our home with a demonstration of the features and how to properly care for the water cleanliness. Lisa, his mom, handled the logistics by setting up the delivery date and time with us. She is very uplifting on the phone and very accommodating in meeting our schedule...even if she couldnt, we would made arrangements to help meet their needs because of their professionalism and quite frankly their way of doing business. Our family gives strong accolades to this five star family business!
We purchased our spa at the home show in Tampa, Florida. What caught our eye was the hard cover and the ease of opening and closing it. Rob and Lisa were wonderful to work with. We had it delivered and up and running in less than at week. We LOVE our new spa.
The Hot Tub was delivered set up and filled with water. All chemicals and how to use them were explained to us. How to program time and set temp of hot tub explained. Set up was quick about 1 hour total. Great experience looking forward to getting in it tonight.
Rob and Lisa did a great job delivering the hot tub, setting it up, and explaining it to me. The tub feels great and is easy to use. Its perfect for relaxing after a hard days work!
Ware very happy with our hot tub from Southern Spa Outlet. They guys were great and the delivery went very smooth.. Thanks Rob.. Looking forward to getting many years of relaxation with this hot tub. Very helpful and would recommend to others.
We love our new spa! So easy to put the lid on and off. Rob and Lisa were great. They answered all our questions, and its obvious that I can call them again if I have anymore. Set-up went really smoothly too. I highly recommend them!
Our experience with Southern Spa Outlet was so easy, comfortable and flawless. We saw them at a home show in Ft. Myers, FL and Rob spent time answering all our questions even though we told him we were just looking. After learning more about the E2, we called back the next day and ordered it. The process was so simple. We had our spa delivered from TN to FL 4 weeks later without issue. Rob & Cody set everything up for us exactly where we wanted it, explained all the treatments needed and left us with a hot tub ready to enjoy! As for the spa itself, it has all the jets we need and we can manipulate them easily to hit exactly the right spot. The lid is SO easy that even one person can open and close it with one hand. It keeps the heat in and can even lock so that little ones cant accidentally get it. Looks great! Would definitely recommend them to ANYONE looking for a spa.
Super company! Bri answered all of our questions. She was very knowledgeable and such an ambassador for the company. We were sold right away! Delivery was set up and completed without a hitch. We love our EcoSpa! We feel better knowing that Southern Spa Outlet stands behind the product they sell. Thank you so much!
We are thrilled with our hot tub purchase from Rob from Southern Spa Outlet at The Atlanta Home Show. Rob was very helpful in the sales process and was also the set up man at delivery (which was delivered well before we anticipated!). He reviewed the manual with us so we were comfortable with how to maintain our spa. We have been enjoying the spa almost every evening! We are very happy with our purchase!
Purchasing our ECO SPA E4 from Southern Spa Outlet was a fun and refreshing experience! No high pressure sales, just a friendly and informative discussion about what would work best for our circumstances. Thank you Rob Robyn for listening patiently to our ideas and offering great insight about what would work and what wouldnt. The end result is exactly what we hoped for!Our spa was delivered right on time, and the delivery process was quick and seamless. Rob and Cody Taylor had our spa unloaded, placed, filled and completely set up in no time. Thanks guys!!!The ECO SPA E4 is amazing! Weve owned spas in the past and this one is far superior to the traditional spas. The hard shell cover is so much easier to manage and it keeps the heat from escaping. The compact design works perfectly in the space we had designated for our peaceful little oasis!If youre looking for excellent customer service, a quality product and an all around great shopping experience, go see Rob and Cody at Southern Spa Outlet. You wont be disappointed!!!
Rob and Cody and Lisa were all great. They were so nice and very helpful during the whole process. We love our E5 hot tub. Well worth the money . Highly recommend
We purchased our Eco Spa E4 back in November and it is the best addition to our home! We are in our hot tub at least once a day if not more! Rob and Cody provided incredible customer service and walked us through all the details with ease. They really made us feel like part of the family!Delivery was on time and the set up was easy. I would highly recommend this spa to anyone in the market! Simple installation and easy to maintain! Thank you Southern Spa Outlet!
Couldnt be happier with this purchase - Rob and Lisa were so easy to work with on the purchase and Cody did an amazing job with the delivery and set-up. Thank you for the amazing customer service with consistently prompt replies and answering all my first time spa owner questions! Great people to do business with.
Very happy with my Eco Spa E3 purchase from Southern Spa Outlet. A great family run business!ll Excellent customer service from Rob and Lisa.
Southern Spa Outlet was great to work with and all of their representativeswere a pleasure to speak with. Cody was very helpful in answering all of our questions. Delivery was actually early, set up was fast and easy.
We bought our hot tub at the Oklahoma home and garden show from Rob. It was delivered and set up 2 days later. They were extremely helpful and professional. We are very happy with our new hot tub.
First of all, to say that the family at Southern Spa is accommodating would be an understatement.From begin to end during the entire process from going to their showroom to finding the right spa for me and having it delivered was completely pressure free and just as low stress as being in the spa itself.They were very helpful and answered each of my questions and really made me feel like I was their most important customer.When Rob and Cody came to drop off the spa they placed it exactly where I needed, stuck around to fill it up and make sure everything was running properly and generally just had a great time talking about whatever came up in the meantime.I highly recommend them to anyone that finds themselves in the market for a strong, portable, and very easy to use and maintain hot tub.Thanks again Southern Spa Outlet, you guys rock.
We purchased an E3 a few weeks ago. We love it! Rob helped us with any questions we had. Great spa. Great customer service. Highly recommend EcoSpa and southern spa outlet.
We purchased the E3 when we attended The Home and Garden Show in Knoxville. Cody was great to work with and very infomative! The hot tub is awesome and perfect for us! We very happy with our purchase!
We purchased our eco spa e3 a few months back and absolutely love it . Cody was great to work with and really helped explain all the functions and how it will work best for my family !Delivery was quick and efficient! Thank you so much !
Really loved seeing Lisa and Rob at the Log and Timber show in Nashville. It was a very information conversation. Can’t wait for my tub to arrive! Great product and pricing.