user
In The City Beauty Supply & Salon
6970, 26305 Jefferson Ave ste.k, Murrieta, CA 92562, United States
Appearance
In The City Beauty Supply & Salon
Comments
Na
Review №1

The lady at the front desk has such a sweet spirit. Always kind and friendly and very helpful. Store has a variety of quality products. So glad they are near me.

Pe
Review №2

I will say for selection they are spot on they have what you need but customer service in that place is awful. I have gone three times over the span of nine years that I’ve lived here and I don’t think they’ve been here the whole nine years but when we first moved to Temecula I went here because I didn’t want to give people who don’t care about my community my money but it is so hard to support your community when your community could care less about how they make you feel when you patronize them. when I walk into a store and I’m getting ready to spend my hard earned money I don’t need to feel like someone is doing me a favor and every time I go into that place I feel like they think that they’re doing me a favor by being here and I absolutely hate it and I struggle to go in. the last time I went into this place is probably about two years ago and it will probably be that long before I go back. I guess you have to be in the know to get good customer service here because I have yet to experience it. No one speaks when you walk in they see you walking around looking for stuff no one offers to help only some of their items are priced so you have to ask for the price and when you do it’s almost like you’re insulting them. the young man that help me today was great he was wonderful But the energy of the older woman in there is awful.

M
Review №3

Second time visiting. As always, service and professionalism was outstanding and exceeded expectations. Welcoming atmosphere and staff posses high standards including working with customers needs.Will continue to visit, thankful to have found this salon.

Ve
Review №4

They have good selection and great customer service. I believe this is a Black owned beauty supply. I noticed that the items I was interested in were low in stock and werent going to be stocked until a week or so when I would like to have my hair done so I unfortunately did not purchase anything this trip. I drove about an half an hour to this beauty supply to see hair I was planning on installing and purchasing in store however I didnt like the color in person so I hoped to opt out and try other colors. I hope they change the inventory soon and stock up on fan favorites. I didnt want to settle on hair I didnt want so I left empty handed.

as
Review №5

The best beauty supply in the I.E. And if you ever looking for a stylist I high recommend Jackie. She is the best!

Sh
Review №6

Just moved to the area and found this gem online. They have wonderful customer service. At first I thought they only had a small selection. Then they showed me a whole other side! So many selections! This will be my new beauty supply.

Pa
Review №7

I Paulette was visiting my sister-law who lives on Murrieta took many to purchase a wig, and I was very excited. The first wig I saw, I bought it. I was really loving this wig. I will come back on my next trip. Thank you.

To
Review №8

Nice establishment. Usually has everything I need. Prices a little high

R
Review №9

I love this place, I just hate the drive. But going here is almost like being home again and makes me nostalgic for a time long gone. So many options and great selections in stock for anything you need.

De
Review №10

Great atmosphere, great products! As a Black man its hard to find the right kinds of hair products for me. This store provides a great selection!

Me
Review №11

Had a wonderful first experience here. The variety of colors they have for braiding hair was amazing. It took me a while because I couldnt choose which colors I wanted to use. The prices were very reasonable. The staff was helpful and kind. The layout was clutter free and the establishment was clean and tidy. With all of this I will definitely be returning and recommending it to others.

Sh
Review №12

Great customer service! I am happy to have found a black, beauty Supply, and Salon!

Ka
Review №13

Finally a little piece of heaven ....I love everything about this place! They have EVERYTHING I need plus some🥰🥰🥰🥰

Vi
Review №14

Wonderful place! Everything a BLACK women needs. Friendly employees!This is my third time here. My favorite shop

ge
Review №15

My girl said theres everythjng from young woman to old for hair products females products

Ca
Review №16

This place is huge! They have a full stock from wigs to pony tails to eyelashes. You name it, they got it. Very organized I was in and out!First time going will not be the last!

An
Review №17

This beauty supply store is the best. It has everything a can a woman or man needs from beauty needs to accessories!

Ja
Review №18

Always have what I’m looking for. Friendly and personable!

Ju
Review №19

Amazing experience! They hooked me up big time for a special occasion. Funny & cool convos. Definitely recommend this place.

Li
Review №20

My first time coming here and I was impressed !! They have everything ! Store was neat, friendly, & beautiful 😁

Ju
Review №21

Wide selections of products, pricing appropriately, the best employees I haveever come in contact with. Young ladies that work there are kind,helpfully & respectful.Judy Sellers

ja
Review №22

I don’t like the customers service ghere but they do have everything u need if you don’t want to drive to la so I just go but if I could avoid them I will people think cuz it’s black owned they don’t have be nice every time I go here I spend over 60$ and would like a respectful hello I can’t wait for Joanna to open back up down the street he was nice and knew my name2 stars for customer service and 4 stars for inventory

Ka
Review №23

The staff was friendly and knowledgeable about the products as well as about hair types. The hairstylist handled the issues I had with my hair expertly. He gave me a beautiful crocheted hairstyle. I will definitely become a regular there!

Tr
Review №24

I arrives to the store well after the doors should have been opened on a Tuesday and it was closed. The door locked and the lights turned off. Please call before you make the drive here.

Re
Review №25

Very much appreciated, their customer service. A lot of Spiritual energy, friendly atmosphere with reasonable prices...

Ju
Review №26

When I walk into a store I like to be recognized..whats worse is when nobody acknowledges you at all! Just cuz Im white doesnt mean I dont have hair issues either! Dont see me boohooing though...I just go elsewhere like right down the street from you. Better selection and they acknowledge me when I walk through the door!

Ca
Review №27

They have a good variety of black skin and hair care products and services!3/202: Recently discovered they have a 2nd store in Menifee. 👍

Ma
Review №28

Best Beauty Supply in South Riverside. Its Black Owned and they pay attention to what the customers want to purchase. I have seen this store grow. The previous owner was stocked but the new owner and her staff have raised the bar. Im so happy to see this store grow and be successful

AJ
Review №29

I love this Beauty Supply over any others Ive been to my whole life! Im so glad I discovered this shop about 2 months ago and its the ONLY Beauty Supply Ive been going to ever since!! Thank you!

Ca
Review №30

I love this place! Everyone is friendly and helpful! They have so much merchandise to choose from!

Jo
Review №31

The ladies were so nice and helpful. We called them right before they were about to close because my daughter who was getting her hair braided needed another package of extensions. She was heading back to College the next morning so she had to have it finished that night! We got there and they helped us get what we needed and stayed open a couple of minutes extra for us. Great customer care!

Ra
Review №32

Sade is AMAZING and braided my hair so quickly! Thank you so much! I will definitely be back again soon, and Im telling all my friends about In the City!

Br
Review №33

Staff is GREAT! They will order things when they dont have it in stock. Their prices and hours are reasonable. And it is a black owned business who has hair supplies for my beautiful versatile black hair. Shampoos, gel, braiding hair, crochet hair or wigs...I have bought them all there

Sh
Review №34

The people are friendly, and polite. The merchandise are organized and price reasonable. Also have a connecting hair salon for the customers convenience.

Tr
Review №35

Everytime I come in, I literally leave a happy customer, been coming here for years and its like this store keeps getting better!! Such a huge and various selections of hair/hair products(men, women, kids, wig caps, ECT.) Literally anything you need thats hair related or even clothing, accessories, nail care products, jewelry you WILL be able to find in this store.

Pr
Review №36

This is a wonderful place. I love shopping here...such a peaceful environment. And the prices are reasonable. Last but definitely not least... the owner Ms Annie is a sweetheart. Always has a smile on her face and is so helpful. I reccomend this place to everybody!

Cr
Review №37

Love this Beauty Supply store for all my ethnic needs. Only one in the area to be honest. BUT I would not recommend using the stylist, Very unprofessional. For a hair do that I know should only take 2 maybe 3 hours to do turned into 5 hours due to her using her phone and texting after every braid she did. So unacceptable when your paying your money for a service! But please let me add... The owner is absolutely awesome. Very nice, attentive, very professional and knowledgeable!

Ta
Review №38

Prices are expensive compared to beauty supply shops Ive been to in San Diego, Oceanside, Moreno Valley & Riverside. But It is nice to have a shop closer to home so I put up with the price gouging, also because it is black owned and I want to support the community. It would be nice if they would clearly print prices and put it on products. Its annoying to have to find someone and keep asking how much something costs, knowing its overpriced in the 1st place, lol! Its a little more dignified to just look at the prices and weigh the options to myself before getting to the register and saying, No, put that back, because I can just go get it for a better price next time Im in the area of one of the bigger surrounding cities. But over all, its a nice shop, and its good to have an option close to home that is black owned

Wa
Review №39

Nest in black hair care products

Ch
Review №40

I went in today to buy hair supplies for my daughter. It was my first time in this place. The owner is very friendly and helpful. The prices are affordable and have variety of products. She was able to schedule my hair to be braided in the next 2days at a very cheap price. Can’t wait to have my hair done!!!

Pa
Review №41

It was pretty good once someone acknowledge me and then they were willing to help me but when I walked in no one acknowledged me

St
Review №42

This place has it all. Great black owned business

B
Review №43

Great customer service and good selection of hair care products, wigs, weaves and extensions.

Sh
Review №44

They have everything and there affordable...I love this place shop black owned💕

ph
Review №45

Black own establishment! Exceptional customer service.

Sh
Review №46

If you are looking for braiding hair or wings and or you just want your hair done. This is the place to go. Their service is impeccable, very knowledgeable and a warm environment for all your hair needs

va
Review №47

Has all you need and you dont have to drive to San Diego

Ch
Review №48

This is a very great place to purchase black hair care products and beauty supplies. They have human and synthetic hair for braiding, weaves and wigs. They also will order anything you are looking for if they do not have in the store or in stock. Pricing here is very reasonable and not too high. You should come here before considering going to LA or San Bernardino to buy products.

Pa
Review №49

Great variety of hair products. The employees are knowledgeable, helpful and friendly. I only go to that beauty supply store.

Mi
Review №50

Extremely happy that this beauty supply store is available in our area. Very nice selection of products and hair extensions.

la
Review №51

New to the area and visited this beauty supply I was highly impressed with the customer service, the ladies went above and beyond to helpe find what I needed, happy Ive found my neighborhood beauty supply

Pa
Review №52

They have everything you need for braids and more. Store was neatly organized and staff was friendly and professional. Prices were reasonable. This is the best ethnic beauty supply I have been to in the Temecula valley.

Yo
Review №53

I love thats they have a large selection of hair and products and THEYRE BLACK OWNED. The atmosphere is always inviting and welcoming.

Bo
Review №54

I come here every time I need braiding hair. The owner and associate are wonderful ladies. Very helpful, and great to just chat with during shopping. Im so glad this place didnt completely close down.

Ri
Review №55

This is my number one place to get your hair done. Curtis is great and fast you wont be disappointed they also have everything you need for your hair also they do mens hair so make a date special someone and get yourself straightened out

Kj
Review №56

Curtis and Mz Annie are the best. I came in having no idea what I was looking for.They were patient and very helpful. Only beauty supply store well be using from now on.

Te
Review №57

Nice service

Ge
Review №58

Great place for a new braiding and hair styles. The manager (Annie) was kind and very knowledgeable. She understood me and my hair style need. Thank you.

Ni
Review №59

My first time in this store, LOVED IT!! So happy to have a store in my area, good service, and I will return again. Such a wonderful feeling to not have to drive far for mine and my lil lady hair care needs!!

M
Review №60

Curtis and his mom were so fun. A hidden gem. They were very prodessional. One stop shop and then get your hair done too. They even have a barber!

Ja
Review №61

Lots of beauty supplies to choose from. Super friendly and professional customer service.

Ra
Review №62

I love this store its a one stop shop for all your hair needs!

BC
Review №63

An establishment that truly has the customer in mind is a blessing to a community. While there are several places to go for beauty supplies that may even be sold at a lower cost, we have to think of where we invest our dollar and the outcome that we receive in return. ITC and the owner is/are a community/family establishment that wholeheartedly invests in the customer with positivity, and encouragement. Thank you for being here.

sa
Review №64

Great customer service, salon stylists are very good and prices are reasonable. The new facilities are convenient and spacious.

D2
Review №65

OMG I love this place Curtis you are the best most talented super handsome coolest dude of all time if beauty supply joints were full house youd be John Stamos

Ca
Review №66

I emailed the shop for a full weave on short notice. The owner contacted me personally and ensured I received the hairstyle I requested. Jaela was phenomenal and competitively priced for this area. Thank you!

to
Review №67

This place was awesome. I went on to buy some hair care products and the customer service was outstanding. The staff was very helpful and they even helped me with my sons homework.

Ki
Review №68

Its your standard beauty supply store offering products geared towards ethnic hair.

Me
Review №69

(New Owner)WOOOOOHOOOO My mommy and I are so happy to find a place thats just for Us. I also love the fact its family owned, The mother and son do hair including braids and the daughter works in the front. I hear this Saturday theyre having a huge discount event. The place is still new an I wish them all the success. We will definitely be back. wait not that this place may be hard to find its in a business like building with suites. parking is right in front of door and theyre next to a childrens gymnasium

Wa
Review №70

Prices are higher than other stores. They did not have my product after two visits and made no effort to get it. Store person on the phone when I arrived. She did not stop talking to acknowledge me or help me.

an
Review №71

Very nice beauty supply and black owned. This place deserves to be more published.

Re
Review №72

After a year of living out here I finally discovered this gem! The staff, Mia, was extremely helpful and knowledgeable! I got some black soap, oils and 2 badddddd wigs all for a reasonable price! This will be my new go to stop for sure

Ca
Review №73

I love the owner Anna is great with customers very helpful with people. Wide selection in the store you will love what she has. The best store in Murrieta.

Mo
Review №74

Very friendly staff. Love the new shop. Much more variety.

Tr
Review №75

The best black owned hair store hands down.....they treat u like family there.....thank yall so much 🤗😊😊

St
Review №76

Everything you need! They recently moved (in the same building location) to a larger space and can accommodate a lot of new products. The owner is so nice as well.

Na
Review №77

This was my first time here. In the City is well stocked, the girls that work here were very helpful and knowledgeable.

MI
Review №78

Very Helpful & had what I was looking for and more.....

Ki
Review №79

Great staff and service. Wide selection for black hair care needs

MA
Review №80

Everything I need in one place. very well organized and priced, prices are reasonable. first black beauty supply in the area.

K
Review №81

Love this beauty supply store. Reasonable prices and great, kind people!

Ki
Review №82

For the past year Ive been driving to Orange County to locate hair care products for myself and I was so relieved that my husband found this location in our city nice clean friendly well-supplied has everything that I normally use on my hair plus more they also have an in-house salon which includes a Barber, a naturalist and a weaveologist they have all angles of Hair care covered, so excited to continue my business with them.

Ro
Review №83

Very nice people! Lots of choices here

ST
Review №84

The selection of hair and hair care products was excellent. The staff was helpful in hair recommendations and the care of purchased hair. Would highly recommend.

B
Review №85

I love supporting BOBs, so I couldnt bring myself to give you guys lower than a 4. Good selection of products for the area, cant always find what I need but the owner seems very helpful if something specific needs to be ordered. The only complaint I have is PLEASE GREET YOUR CUSTOMERS when they walk through the door! It creates a much more welcoming environment for the consumer who is spending their money in you place of business. I have not been greeted ONE time in the 4-5 times I have visited, and only helped after tracking down an employee. Never asked if I needed help once even when Im frantically looking up and down the aisles. I dont like feeling like Im annoying an employee by asking for help! Love what you guys are doing, just some constructive criticism! Id love to keep returning so hope you guys fix that aspect of customer service.

Ka
Review №86

Friendly and helpful staff. Competitive prices and Good selection of products.

Le
Review №87

Great customer service. Very well stocked.

Ty
Review №88

Amazing product selection and knowledgeable staff. 😊😊😊😊 Best place for ethnic hair supplies I felt right at home.

Ja
Review №89

Black Owned Beauty Supply! Clean, Great Prices, Super Nice Owner. Salon/Barbershop In The Back. My Go To Beauty Supply Store

Pa
Review №90

Found what i needed. Love the new location.

El
Review №91

It is a very nice beauty supply store, that is well stocked, has a wonderful atmosphere, and great staff(who were friendly and helpful). It is nice to know there is a Black Owned Business, that I can support and get Great Hair Products when I come to Murrieta, CA. God Bless Them!

An
Review №92

This is my place of business and its all about you! Come and purchase products that celebrate you! If its not on the shelves we welcome your new product suggestions and we will do our best to meet all of your haircare needs!

Tr
Review №93

Laticia Rocks!!....very good hairstylist....I highly recommend her...she made me feel very comfortable

Jo
Review №94

Love everything here & everyone

Eb
Review №95

Love to see a black owned business with excellent customer service. Love the prices and location.

Di
Review №96

She has bumped it up 10 notches with her design and idea of running this business you go girl

Sh
Review №97

Always a pleasant experience. Great customer service, reasonable prices.

Je
Review №98

Every time I visit this store, they always have what I want, the family that own it is very attentive and they always remember who I am.

El
Review №99

Well stocked with wigs and beauty products.

Ja
Review №100

They had 15% off everything. I bought 2 cute synthetic ponytails an a pack of hair.

Information
26 Photos
100 Comments
4.7 Rating
  • Address:6970, 26305 Jefferson Ave ste.k, Murrieta, CA 92562, United States
  • Site:http://inthecitybeautysupply.com/
  • Phone:+1 951-696-3999
Categories
  • Beauty supply store
Working hours
  • Monday:10AM–4:30PM
  • Tuesday:10AM–4:30PM
  • Wednesday:10AM–4:30PM
  • Thursday:Closed
  • Friday:10AM–4:30PM
  • Saturday:10AM–4:30PM
  • Sunday:10AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations