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Frey Automotive, L.L.C.
S106 W16301, Loomis Rd, Muskego, WI 53150, United States
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Frey Automotive, L.L.C.
Comments
We
Review №1

Thank you Frey Automotive, with a shout-out to Johnny. We truly have enjoyed our work horse of a van, with many more miles to go. This luxury ram van is top notch for the completion of our business. True pleasure in doing business with yall.

Ca
Review №2

Took my vehicle in in July there was a noise in the front passenger side. Previously had been to Hyundai dealership for oil change and tire rotation. Noise was due to LOOSE LUGNUTS. Two different Hyundai Dealerships said I needed brakes. Took vehicle in today for brake job and Frey said I had 50% front and rear brakes and suggested I not have brakes done at this time. They did this at no charge and also give you a loner vehicle for free. EXCELLENT CUSTOMER SERVICE AND TRUSTWORTHY DEALER. I will continue to go there for ALL services for my vehicle!!!!!!! 5 stars for Frey Automotive

Ni
Review №3

I love coming to Freys. Ive been going there for over 3 years now and love working with Scott and the whole team. They do an amazing job every time! Highly recommend for all your vehicle service needs!

Jo
Review №4

I purchased a truck from JJ over at Frey Automotive, and I’m absolutely stunned at how nice this thing is! They had it listed at a fair price and judging by that price I never would have guessed it was in as good of a condition as it is. The sales transaction that I had with JJ was a no pressure, take-your-time-and-check-it-out type of interaction. The vehicle also came with a generous warranty from Frey Automotive which in used sales is rare to receive.Thank you all at Frey Automotive!

Je
Review №5

Ended up fixing a couple problems I didnt know I had for about $1,000 less than I thought I was going to have to pay for the problem I thought I had. 100% thumbs up

Tr
Review №6

Good selection, Good staff n customer service..Will definitely buy from again

Ca
Review №7

I bring my car here for service and every time they just go above and beyond, my bill is always reasonable and they fix everything so quick, is my go to spot for car repair

Ma
Review №8

Great place to have your vehicle worked on. Very honest and forward about everything. Friendly and very clean environment. I would highly recommend.

Ms
Review №9

Frey Automotive is one of the best dealerships I have ever worked with! My sister was looking for a good, reliable car after she had some bad luck with a previous car purchase. We worked with John who was friendly, honest, engaging, knowledgeable and professional! He made the buying process easy and stress free for my sister. In the future, Frey Automotive will be the first place I look when I purchase! Thanks for your wonderful service and family-friendly atmosphere 💕UPDATE: Unfortunately the car broke down.

Og
Review №10

Absolutely amazing company with the best employees! Everyone is very friendly and personable!10/10 would recommend

Br
Review №11

This place is awesome! Fast professional good prices. Cant say enough good stuff about them. Thanks Johnny for taking good care of us. We will be back when we need another vehicle.

Ad
Review №12

Went to look at a Chevy avalanche vehicle. Vehicle had an ABS braking problem so it dinged all through the test drive. Vehicle had a massive fuel leak and emissions leak. Me my wife and mother in law all got sick feeling from it. Also something was wrong with the front end because I went to make a u turn and it seemed like the wheel was rubbing against the body. Then wanted to look at a GMC Acadia but that vehicle wouldn’t start! And mechanic said the battery was good so who knows what is wrong with that thing.

Ke
Review №13

The entire team at Frey Automotive are truly customer oriented. They were very helpful when selecting a new vehicle. They went out of their way to correct any issues that arose and to ensure I was a very satisfied customer. I will continue to have them service all of our families vehicles.

B.
Review №14

Bought a 2007 Chevy Cobalt in late October. Started having a little trouble with the oil intake. After talking with Nick in service it was determined he would take care of me. He did and Im back up and running. Sometimes attitude is everything. Nick and Frey Automotive... you will be recommend to my friends. Thank You.

pj
Review №15

Wasnt informed on recallWasnt on carfax reportSuppose to be done 2019😖

Mi
Review №16

Great service, Friendly people and great prices. Ill definitely be back.

Ma
Review №17

Just bought a new car salesman John was a huge help simple and easy transaction all the way thru was able to answer all question thanks for everything John

mi
Review №18

Good service, fair price, work done as promised. No upsell push. Great option if you dread hanging out at big dealerships.

Da
Review №19

J.J Frey and the staff at Frey Automotive were very attentive and went the extra mile to help me with my vehicle purchase. J.J. gave me great advice, helping me sort out the details and made for a great experience. Im very happy! Thank you! Dan B.

Ci
Review №20

Thank you John for a fantastic vehicle and buying experience! I love my new 2016 Dodge Grand Caravan. Highly recommend Frey Automotive.

Ha
Review №21

Honest and trustworthy. Ive been getting work done here for over 14 years!! Only thing is, I only live 1 mile down the road and I needed a ride home while doing the work and I couldnt get one. Normally I would have walked like last time, but it was snowy and cold. I think with spending over 900 dollars over a month and continuing to go there, maybe a small ride home. Otherwise these guys are stupendous!!

Ed
Review №22

Good guys. Fair & honest.

Ch
Review №23

What an awesome car buying experience!! Johnny did a great job throughout the sales process, easy to work with and never felt pressured as you do at most Car Dealerships.

Ri
Review №24

Just had my car serviced there for the first time. Everything went better than I expected. The staff was very friendly and explained everything very clearly.

Fo
Review №25

Great place for all my automotive needs. JJ is a great guy.

Pa
Review №26

My experiences with Frey have been great. Not only are they honest--they are fun and have great senses of humor. Ive never met auto-mechanics that I actually trust this much. Awesome. No joke.

da
Review №27

We have gotten three vehicles from Frey. Each one was great. Price was very reasonable. Service was excellent. I would definitely return to do business with him again.

Ju
Review №28

Very friendly and completed my service in a reasonable amount of time.

Co
Review №29

Very reasonable prices! I purchased my car there today, very smooth transition from my car to my new car. Salesmen John was very friendly he had everything ready for me to sign, i was in and out in a few minutes. I will definitely recommend Freys Automotive to other people.

Ba
Review №30

Best experience purchasing a used vehicle, ever! Very helpful salesman (Johnny), cars are immaculate!

Jo
Review №31

They were very polite to me they went out of their way to take good care of me. Everybody was friendly courteous and respectful

Ni
Review №32

Buying my car went great however,when a problem was found getting it repaired has not. it had a bad trans leak which has been repaired at a $200.00 cost to me, but it now has a service engine soon light on indicating a trans problem. I was told to come pick it up and they would look at it later, would not put that in writing and have left me wondering will it break down or not!

Gr
Review №33

Great place to buy a car or get yours repaired. Have loaners for when yours is being repaired friendly staff and will show you whats wrong with your car before they fix it so you know your getting it fixed right the first time.

Ja
Review №34

The staff at Frey Auto are knowledgeable. Very polite and friendly. Reputable service and Excellent quality of work. 👍👍

Dr
Review №35

Excellent salesman, awesome experience, and I will be going back to them for my next vehicle purchase.

Po
Review №36

Super nice and very honest.

No
Review №37

Got my car done good and fast

St
Review №38

Friendly, knowledgeable, honest. Cant beat this place.

Ke
Review №39

2nd service experience at Freys - Took my Ridgeline in for a timing belt maintenance package, new belt, new water pump, gaskets, oil, lube, etc. Just like my first visit for an alternator, work was completed on time at a reasonable price. Certainly a go to place for auto service in the Muskego - Wind Lake - Franklin area.

An
Review №40

Trustworthy, responsive, and great customer service. Frey Automotive is the only place Ill take our vehicles for service. Always happy with the outcome.

Mi
Review №41

Great friendly service that is not dealership cost. I bought a car there and had many vehicles serviced there. I take all my stuff there now. If you have a problem ask for and work with JJ and you will be good.

Ta
Review №42

Great service, reasonable pricing.

Ry
Review №43

I had a great experience at Frey Automotive! I live near Naperville, IL and have A LOT of dealers to choose from. I was looking for a used Nissan Leaf with Quick Charge, and all of the dealers near me had a lack of knowledge about this car even though they were trying to sell them. I called several dealers near me to ask about their Nissan Leaf inventory. Most of the dealers didnt know what quick charge was, the photos they posted didnt help verify if the car had it or not, and some of the dealers started sending me emails saying free oil changes for life (Nissan Leaf doesnt use oil...).Finally, I came upon Frey Automotives website and found the car that I ended up purchasing. The cars description and photos made it extremely easy to see that this car was an exact match! I drove up to the dealership to meet JJ for a test drive and to talk about the car. Ive only purchased 2 other vehicles in my life, but this was the most hassle free purchase Ive made. We both were able to agree to an honest price for the car (and the price was on the low end of market value, which made the deal extra good for me knowing I didnt get ripped off). I came back for the car the next weekend once finances were in place and the car has been perfect ever since!

Ge
Review №44

Frey has always come thru for us. Either a tire problem or whatever. Nick the manager is helpful and gets the job done in a timely manor

Ma
Review №45

I originally left a 5 star review because the price and service at the time was good. However there were issues with getting all the parts for the soft top that eventually got figured out even though I had to pay out of my own pocket for part of what should have been included. Then after less than a month I start having issues with the vehicle. Then I find out that since the vehicle was from Canada the warranties are now void. I was told the vehicles was from Canada but not that it impacted the standard waranty. I had to replace a clock spring for $600, that would have been covered by the warranty. After calling and talking to JJ he said I should have figured out that vehicles from Canada dont carry a warranty anymore. He also refused to do anything about it. Now after only owning the vehicle for 5 months, and putting on a whopping 3k miles,I have to replace both front axel U joints and both of the rear axel seals. Again the front axle U joints could have been covered by warranty if I had one. The shop that I use and trust told me that this did not happen in the last 5 months and was probly like that when I bought it. Be warned get the vehicle checked out elsewhere first before you buy it. Also if its from Canada even though they dont tell you it has no more warranty in the US.

ge
Review №46

Best, most honest mechanics in the area.

Gr
Review №47

Extremely helpful, super kind, great service. Will be taking my car to them from now on. Would suggest!

Br
Review №48

I bought a 2013 truck truck from Frey I worked with JJ for the sale,.The price was the best I found in the area I drove 150 miles to buy the truck. JJ worked with me and made the sale smooth and hassle free for me. about a week later I was checking tire presser and noticed that one of the tires was mismatched and the wrong size. I called JJ on the issue and We looked for a tire that could replace the wrong tire. He ended up writing me a check to buy a new tire. I was a little disappointed that the problem was not caught before the truck was sold. On the other hand I am very happy with the service and honesty that I received as a customer. Glad to do business with Frey automotive and JJ.

We
Review №49

They go out of their way to assist you. I was very happy with our purchase.

Ni
Review №50

Awesome job everytime, and their pricing cannot be beat!

Je
Review №51

Great customer service. Reasonable pricing.

Da
Review №52

They do a great job

To
Review №53

Very helpful service department!

Da
Review №54

Honest and fast service!

Ro
Review №55

Very friendly and helpful

Information
32 Photos
55 Comments
4.7 Rating
  • Address:S106 W16301, Loomis Rd, Muskego, WI 53150, United States
  • Site:https://freyauto.com/default.aspx
  • Phone:+1 414-529-6768
Categories
  • Auto glass shop
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Towing service
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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