I try to shop local as much as possible. They did not have a body only of the camera I wanted, so had to go online. However, they did have the adapter for this body so I could use my current lenses. They said that they would not sell they adapter, (which is boxed and priced separately by the way), to someone who did not buy the camera at their store. Well, what if someone bought a camera kit and didnt need or want to purchase an adapter?? Now you have extra adapters. This bothered me enough to write this review. If someone is willing to buy from you, you should be willing to sell to them. I will find another camera shop to use moving forward.
Ordered a used expensive (to me) lens over the internet from here. Very impressed with their honest descriptions, speed of ordering and shipping. They even list a phone number where most do not. Yes, they answer the phone as well. I could not be more pleased in doing business with these folks. The lens I received was exactly as described. I’m extremely pleased with my purchase. I have bookmarked this site for my future photography needs.
The customer service was great, very professional with a personal touch. I appreciate the time spent in helping me to choose a 📷. Ill definitely be back.
Very warm comfortable place and experience, where i buy my photo supplies.
This is an OUTSTANDING place to do business! I had a Nikon SB900 flash that wasnt powering on. I had initially gone to two other Camera stores in Grand Rapids. The clerks at both stores inserted the batteries and said, yeah it doesnt turn on you should just buy a new one its not work fixing. I was already going to Muskegon for another reason and called first because I was close to closing time. They said, we close early but we will be here. I couldnt make it that night but the next morning I stopped in. It ended up being a simple fix. They cleaned the contacts. It turned on AND there was not charge. They saved me a lot of money and in turn, they now have a loyal customer. I cannot thank them enough.
I am very happy with my buying experience and purchase. I had already picked out a camera from the store off their website, but wanted to test the zoom. The person working didnt try to upsell items to me, which I greatly appreciated. Instead, they listened to what I needed the camera for (nature photography) and recommended a bag and extra battery that would make my hobby easier. I didnt feel pushed into purchasing things I didnt need, which is very important to me. Im extremely happy with the camera, but the customer service is what would bring me back and have me recommending the store to other people.
Staff was very helpful.
We love going to the Camera shop. They are always happy to help and we learn a lot about our cameras from asking them. Great for experienced and beginning photographers. The classes they do are just another great way for the community to learn from.
Clean and stocked.
Great pricing.. Great staff
Great place to shop locally for cameras and equipment.
Justin was very helpful in answering the various questions I had about cleaning my camera, upgrading my camera, and having prints done on aluminum.
Greetings,I brought some 8mm family films in for conversions into digital file (mp4). The turnaround was approximately one week. The video conversion was very good. However, upon reviewing the material, one of the files had music added to it, which was not part of the order. I brought my concerns to Justin, who promptly resolved the discrepancy to my satisfaction. Overall, recommended.
Order was sent promptly with excellent communication throughout the process.
Great shop with a good selection. Very helpful staff and good atmosphere here. I liked getting their input on my selection and all of the class offerings. I will definitely return for a class!
Had such a great experience here!! Justin was very helpful and patient with me as I am very new to photography and dont know much about it. He not only listened to me to truly understand what I was looking for but he also really explained the specs of each camera to me and demonstrated it for me as well. He also stayed after closing time to help me in my decision making process and not once did I feel rushed! I was also invited to join in on some of their photography groups that they offer as well as their monthly photo contests. I will most definitely be a loyal customer as they made me feel very comfortable and appreciated. Thank you so much Justin! You are so awesome!!
Excellent service!! Great prices! Ill admit, Ive always been hesitant to visit a camera shop as I assumed the prices would be inflated and the customer service would be geared toward selling you what the owner wanted to sell... Not the case with The Camera Shop. Justin was friendly, explained everything well, and turned us on to some products that we hadnt considered previously. He explained his personal bias, but left the decision to us. Check them out regardless of where youre at in your purchasing process!
I had a problem with my lens not working, Justin was able to do a firmware update at the store saving me the hassle of sending it in. Very helpful. Its great to have a local camera store with a knowledgeable staff. Always great service here
Love this place! Just bought a Sony a6000 after Jim and Justin helped me several times to decide what camera to get, and it is the best camera I have ever had! Definitely will keep coming here!
Top drawer place! Very helpful people. The news was not what i had hoped for but came away kniwing where I am going to replace my fatally wounded, camera.
I had occasion to do business at The Camera Shop twice over the last several months, once for a purchase and the second for a repair issue. Both times proved to be great experiences. The young man with whom I worked on both occasions was very knowledgeable, professional, and personable. He spent a great deal of time with me and went above and beyond to help me both with my purchase and again with my repair. The Camera Shop has been a fixture in the Muskegon area for many, many years. We are fortunate to have such an outstanding business, and I highly recommend it for any and all photography needs.
After researching Consumer Reports, and talking with friends/photographers for recommendations I knew the only place to buy a camera would be at The Camera Shop. I didnt dare risk buying my DSLR camera from a big box store (Best Buy, Target, etc). I needed to talk to someone who KNEW what they were talking about, someone who worked at a camera store because of their love of photography, not just a sales clerk at a store who just works there for the paycheck. I could NOT be more pleased with our experience with Justin in choosing exactly what we needed. For The Camera Shop for having every accessory we WANTED and not feeling pressured into anything we didnt want or need. Shop local, keep the money in our community. Shop at The Camera Shop!
Super speaker that was easy to follow. Well worth attending. Cant wait for the Saturday classes.
Justin has the confidence and knowledge you look for when buying quality equipment. Very personable staff wiling to help. They also offer classes and other events.
For anyone who read the post from over 4 years ago, I was a disgruntled employee. I have sense matured, moved on and grown up a bit.The Camera Shop does offer quality services, and is your best option for photo-developing, print services, camera equipment with a professional and knowledgable staff.
Justin was so helpful with a problem I had with my sons Olympus OMD-EM1 camera. He went above and beyond to help. Great experience with the Camera Shop.
My wife and I couldnt be happier with the the Camera Shop. We are enthusiast photographers and were looking to upgrade our equipment, but didnt really know what would suit us best. We had a camera in mind, but wanted someone to give us some advice based on what we dreamed of shooting. Justin Stubleski was the most helpful, friendly, knowledgeable sales associate we could ask for. He took the time to learn what we wanted to do and what we were looking to achieve in our pictures and guided us towards a camera that would suit our needs. We were both so impressed that he even remembered our names when we walked into the store after a week and a half. We had only been there once before. Just an incredible customer-focused mentality. In the end, we walked out of the store with two cameras, both set up to help us achieve EXACTLY what we wanted. He never tried to sell us something we didnt need, or guide us toward a specific product just because he sells it, but instead was focused on educating us and making sure we would be happy with the products we bought. I cant recommend this store enough.
It was very pleasant and educational, I was just observing to see what they had to offer.
I have been shopping at The Camera Shop for a year now and I drive 45 minutes to get individualized help with all my camera needs. I wont shop anywhere else. Justin knows his stuff about everything photography related and only tries to sell you what you need. He asks what you are trying to accomplish and gives you multiple suggestions to choose for yourself. He never pushes products or favors one brand over another. The Camera Shop offers a variety of products and brands along with a wide selection of printing options to preserve your memories. The classes offered on all subjects of photography are the most beneficial part for me. I cant say enough great things about The Camera Shop in Muskegon!!
Cannot praise this small local camera shop enough. We needed a camera for work and with short notice the camera shop ordered the camera, had it shipped overnight and had it ready to pick up next day. I cannot thank them enough for their splendid service!
WALMARTS & BESTBUYS & MEGA ...-- SELL WITHOUT CONSIDERING CUSTOMERS INTEREST OR OFFERING ADVICE ON PRODUCTS ITS ONLY THE DOLLAR MATTER ..... ON MY SECOND VISIT TO THE CAMERA SHOP I WAS TAKEN OUTSIDE TO SHOW HOW A WIDE ANGLE LENS HELPED WITH MY OUTDOOR PHOTOS ALSO UPON LEAVING STORE WAS GIVEN INFORMATION ON UPCOMING PHOTOGRAPHY CLASSES AT STORE COVERS MANY DIFFERENT SUBJECTS BEST WAS GIVEN DISCOUNT FOR PURCHASING THE LENS AND WAS GIVEN DISCOUNT .. SO GOD BLESS TO ALL
Very knowledgeable and offer the kind of service you deserve if you are going to buy a camera. Prices same as online but better because of service
The owner and clerk were extremely helpful, knowlegeable found out what I needed, wanted and didnt try to sell me anything more than that. I have done business with The Camera Shop in the past and will continue to do so.
Great to deal with
Justin provides awesome customer service, anyone looking for a new camera or accessories and answers questions and concerns without being pushy.
I received excellent service when purchasing a new camera! I would strongly recommend you check them out.
Good place for information, reasonable prices, and they process 35mm film.
Great help, very knowledgeable. Best customer service!
Appreciated the service and knowledge of the staff. Major brand name availablity at the best prices available.
Great selection of cameras and accessories. Friendly staff!
First off, having a specialty store such as the Camera Shop in your home town is luxury many take for granted. I have learned over the years as a traveling consultant that stores such as these are few and far between.I am currently a semi-professional shooter that travels the US throughout the year doing my real job and only buy my gear and get my technical advice from the team at Muskegon Camera Shop. I have been buying gear, the right way mind you, from Justin Stubleski and Jim Beebe for over 10 years now. Never have I been unable to ask questions regarding what gear is best suited for my needs, should I think of one brand over the other and what are my options financially. Photography is not a cheap hobby or profession and I can honestly say that from my first Sony midlevel entry camera to my professional a7 bodies and now my Olympus OMD system, Justin and the team have had my back every step of the way. My goals in photography have been increasingly demanding over the past years going from soccer games of my kids to producing 4 foot by 6 foot acrylic prints I never would have thought possible without the advice and services of this store and team.Im looking forward to picking up my latest purchase, a new Sigma Art Lens and adaptor that I purchased over the phone in order to take advantage of the Sigma sale that is currently going on. You see, in a store like this, when I ask to be informed when something like this takes place, Justin and the team actually call me or get me the info when Im on the road and would most likely miss out the promotions being offered. Its this one on one and personal service that will always keep me going back to this store.Tim BonnettePhotos by BonnetteMuskegon, MI
Best Place to go for gear, advice and customer service.
Awesome service.
Fixed my antique cameras