The girl that was working here was genuinely just the nicest, most knowledgeable person Ive talked to at a smoke shop, ever. Her customer service was so personable and I felt better after leaving knowing what products I got and how to use them. Definitely come here over wild bills or any other place, its worth your time!!!

They have a very good selection of glass pipes. Staff is very friendly and helpful.

Not just cigarettes! Stop in and check out all the cool stuff they have. I am sure you will find something you can NOT live without.

This place is cool. So much glass. Unique lil smoke shop.

Very knowledgeable staff on their cigars. I went in to pick a couple out for my dad on Fathers Day and had NO KNOWLEDGE but the sales girl helped me out tremendously.

Very friendly and helpful staff. Had everything we were looking for.

Great little humidor selection. Lots of Good prices . I will be back for more

Me and my wife go there almost everyday. Employees are amazing. They make it such an opening friendly environment.

I asked for 2 packages of cones. I was charged for 2 packages of cones. Never checked the bag until I was 80 miles away. She gave me 1 package of cones. She was also rude and seemed very urgent to get us out of the store. She had some guy in there hanging out like he was a customer but clearly was only there to see her. Completely unprofessional place and I won’t be back. My mom lives right across the street but I’ll go for a drive before I get scammed here again.

Great and friendly service. Amazing prices. Definitely going back.

Great selection with some awesome and knowledgeable workers. Kyle is a beast.

Love this Place!! Love the customer service!! 😃

Always served with a high and a smile! 🤣 Always leave happy!

Friendly fast service with a smile! 😄 Place is always so clean and shinny. Glass is always so clear you wanna touch it, but dont!

If I felt more welcome Id give 5 stars

Rude, I asked the female cashier there if i could look at the coke bottle in the glass case it was for storing stuff inside. She grabbed it out let me look at it I said ok yeah i like that i think ill take it...She took it put it back in the cabinet locked it and walked away..I could not believe it. I said ok i guess i dont want it thenI was upset looked at my future daughter in law and said Wow that was Fu..ed up im out of hereNever had issues with no one else there treating me like that but i will definitely not be going back

Love the drive-in service. Always pleasant and although we ask the same question about availability, they cheerfully suggest options they know we would be satisfied with.

I absolutely love this place! Theres something for every budget! Very clean & welcoming! My husband goes in this store every 2 to 3 days. Not sure what took me so long to go in, but I LOVE IT! WILL BE A REGULAR CUSTOMER!

Very friendly staff. Reasonable prices

This was a really cool place staff was so helpful and nice was very clean place lice how they have all there glass items displayed.

02/23/21 8:50pm first time here Very clean and organized with high quality held to b standard the old soul working the register was very helpful in a unbiased way very rare to see good job your friendly customer service and salesmanship earned this review.......golf clap

Always have excellent service!! Girls are cute too so that doesnt hurt 😂😂

Awesome shop, awesome people! Very inviting and good prices on all products.

They are adorable. Love their drive up window. They even dance to my Salsa music. They are like family when I go there.

Great place alot of selections of pieces

Its a great smoke shop if u looking for any kind of marijuana, dab or any other smoking accessories this is the place

Always have what I need and great service and staff

Awesome as usual!! 5 stars all the way!!

Always fast helpful service

Nice selection of things. Always knowledgeable staff.

Always good.

Staff was very helpful even when on phone with another customer answered all my questions and service was fast spent total of 5 minutes in shop. Prices arent bad either.

My husband Bob and I love West Side! There very friendly and do an awesome job helping us when needed. The kratom they sell is very good and works great! The glass wear they have is also awesome! There prices are great and I absolutely love this store! Its the only place we go! Thanks everyone!

Had exactly what I wanted

I found everything that I needed to buy. They are organized. The customer service is good if not great.

They have good smoke stuff there

Awesome staff. Very friendly!! Nice mixture of products

Nice people

Awesome place to visit the people seam to be very helpful and curious, proud to have them has a local business

Great place! Very helpful staff!

Awesome workers. The short girl woth long hair is so hott

Great selection with a knowledgeable staff, also incredibly friendly as well! Must stop and check them out if you havent already! Have to talk to Becca as well, great mood booster!

Awesome shop! They have a great collection of glass bowls and more

Great selection service from staff good

Kind of tricky parking lot. But the gentleman I dealt with was very nice.

Clean store, big variety of everything, and friendly, helpful staff.

Love this place. The owner is super nice and always very helpful. They are the only ones in Muskegon that keep the brand of tobacco in stock. They also have good prices.

Excellent as always

Super friendly, honest, and helpful staff! Very knowledgeable about their products. They also have a very nice selection of products.

I love this place always so helpful

The most awesome place that I have been in awhile they have everything and if they dont have it they will order it for you.. Nice and helpful people..would recommend to any one...

Great place to get your glass wear they have a big selection of pipes dab rigs and all kinds of rolling papers

Knowledgable friendly people ..Lots of great product

Absolutely love this shop, best prices on glass in town hands down!

A1 service everytime I go. Great store good peiple.

This place is absolutely awesome they got a glass room that is out of this world anything you need is there including edibles CBD

Dont tell prices over the phone so why waste time and gas money

Decent place to get a quality cigar.Walk in humidor is not that big but a decent selection.

Not much of selection

Always pleasant when we come through the door. They always have what were looking for and they know what their talking about if we have questions.

Most amazing group of people. Love love all the beautiful pips.

Always friendly and they learn about there customers

Brent was helpful and very informative! I would recommend this place to all my friends. Awesome place!!!!!

Great place 10/10 would come back again

Great place, great prices, and the customer service is amazing

Always got what I need! Heading in as we speak, if you’re looking for the best for less look no further

They have everything you could possibly need as far as marijuana stuff and ecig contraptions far better than the e-cig Outlet I must say the staff is way friendlier and everybody knows that an actual e-cigs so are you can tell them s*** I think they know everything once I start working there good thing this is a head shop where people are nice and mellow

They got a real nice staff, chill people. The prices are decent too.

My friend and I were the only customers in there just a few minutes ago I asked for a certain pipe and she said they had pre wrapped ones so when I looked at it it wasnt the same one I wanted I asked if I could get the other one and she said well thats the one you wanted she wouldnt even give me a different one just rude, like she didnt like being bothered by our business not going back there again

Great customer service

Cool place, lots of accessories and guy was cool.

Friendly staff. Cool selection of pipes and supplies.

Great selection on cigars, and other tobacco products

Amazing friendly very helpful people,very clean.great stuff.

They have everything you need and even have a drive thru. Staff has no personality which can make people uncomfortable.

Staff is absolutely awesome and extremely helpful.

Place is lit. Has real nice glass pieces and vape as well as liquid. Friendly and funny staff.

Very helpful staff.

Great cigar selection, friendly staff and reasonable prices!

Great selection

Enjoy the very large variety of tobacco and products.

Staff was rude. Didnt have what we needed either.

I love the staff, and the product was great, will return.

Nice place, good prices, friendly staff

Super cheap tane an very friendly!!

Best place to go to get pretty glassware.

I walked in to get a CBD juice the lady was so rude to me I would never go back there again

Very nice and very helpful

Friendly, great prices and good selection of items!

The store is great deal are too

I love this smoke shop

Great selection and friendly service.

Awesome store!!!

Awesome place and price

Customer service was below awful.

Nice shop has alot

Dope selection and good prices

Loved it, awesome staff and products!

Good place for cheap stuff

Very helpful explained everything