We are always happy with Joyce. It’s clear that this is a well run company. All of the techs that we have dealt with are courteous timely and knowledgeable. Nick was great! You should be proud of the job you do. Very few businesses can deliver this service!
Great company, very professional, excellent communication between all staff members and the customer. Very responsive to problems and patient with questions. They sent two managers to our home along with a technician when there was a problem and spent many hours into the evening to make sure the system was functioning perfectly. I cannot say enough good things about Joyce Cooling & Heating! Best service we have ever had. Thank you!
Nick C. Showed up at my home and immediately had a smile, was extremely pleasant and was wholly knowledgeable about my heating system. Nick walked me through every step he was performing and explained what he was doing as well as why my heating system wasnt performing correctly. He thoroughly walked through every conceivable reason why my system didnt work, however, he DID find the missing link and the house is warm again. Joyce Heating came to the rescue and performed miracles. TNX guys!
Wow! Amazing experience. A small army descended on the house, removed the failed boiler, and by the end of the day the new system was installed, tested, and explained. They even ran a new three wire strand for the new thermostat, connected it, and, once configured, ensured that it was working. The area was clean and dry when they left.I cant say enough good about Matt and his team. Thank you.
I have been loyal customer to Joyce for many years. Always pleased with their professional service. James came on time, he is courteous, and knowledgeable. I had problems with my Nest thermostat, James helped to switch it with Honeywell thermostat with hesitation. What a release! Otherwise I would have to spent time to deal with Nest customer service to figure out what’s wrong with it. James spent a good time to clean the furnace, and give me a good advice for the future. It is so easy to talk to James, and most importantly, he and Joyce are trustful to walk with! Thank you James for good work!
Corey and his crew were absolutely top notch. I got white glove service from start to finish. They took their time to explain everything to me, consulted me before making any major decisions, and cleaned up after themselves before leaving each day.
The technician is outstanding. Very personable! Pricey for sure and I know there is much more included in the cost besides the hourly fee
Dan came by to help with moving some heating lines to facilitate creating a hard ceiling as opposed to a drop ceiling in the basement. He listened to my requests and moved the lines needed in a neat and professional way. I am very happy with the result and Dan and his assistant were both friendly and professional.Thanks for the great work!
Mitchell was friendly, professional and punctual. We have an older, territorial dog and leave notes on the doors to call on arrival to secure him. He was cognizant and patient of this note allowing us a little extra time to place our dog in the backyard. He was knowledgeable about our concern, explained it fully, and informed me about what to look out for/next steps. The repair was quick, quiet, and seamless.
Matthew showed up on-time and was very professional. He listened to our description of what we experienced, and then troubleshot the issue. He did all the necessary research and testing, and was able to determine what the issue was. We are thankful to Matthew for restoring our heating to its normal, quiet level.
Tom arrived at the scheduled appointment time. He was very informative and answered my questions about how things work. He was very respectful of the property and completed the annual maintenance and repaired the part that was not working. Very professional 👏.
As expected, John arrived within the scheduled time window. John was friendly and knowledgeable and quickly performed the heater maintenance. He let me know the status of my system and how to best use the attached humidifier. He also gave me a quick tutorial on the need for a functioning CO detector and why I should be more vigilant in replacing the batteries.Im always confident, after the annual service by Joyce, that I will have no problems with my heating or AC systems for the coming season.
Just recently moved into a new condo and needed to have my heating system checked out before Winter. After contacting all the courteous people at the office I had a service visit set up. The field service Tech. came during the time allotted. Tony was very pleasant and knowledgeable about the system. Work was very neat and expeditious.I am very happy I chose Joyce for my heating and cooling needs. I highly recommend Joyce for the Southern NH area.
Joyce installed a new heating and AC system for me. I found Joyce to be very courteous, responsive, professional and competent throughout the entire project. The took the time to explain available options and what needed to be done each step of the way. They performed the job as described and completed all work on or ahead of schedule. I highly recommend Joyce, and will not hesitate to use them again.
The team from Joyce was very professional and responsive to the needs of this job. They had to work around 5-6 other contractors on the same renovation in a relatively small space. They performed top quality work and I am glad we have Joyce as our heating and cooling specialists
Aaron, Josh and Micheal were wonderful!!They arrived on time to replace the old furnace, A/C unit, humidifier and thermostat in my home.Aaron reviewed with me what they would be replacing, asked his team to place tarps on my flooring as they would be coming in and out for 2 days.When the job was completed Aaron showed me what had been done, how to install filters in the new furnace, humidifier and instructions how to program the new thermostate.These gentlemen were professional, polite and well trained in what they do.Thank you all for a very positive experience!
Cory and his crew are no-nonsense, highly professional individuals who work well together. They came on time, finished on time, and didnt waste time.In replacing my entire HVAC, they discovered and fixed problems from the original construction 25 years ago. They were very careful wrangling the equipment in place and used drop cloths to protect the flooring. The finished job was done by the book, no shortcuts. Completed project was very tidy. After testing, he helped me program the high-tech controller and explained the features.I would hire them again..
Joyce cooling and heating was very responsive to get us on an appointment for HVAC maintenance. Got a phone call from them on the very next day after I left them my contact info. John N. came on time on the day for the appointment. He was very courteous and the service was quick. He also took the time to explain and made suggestions on future maintenance. I definitely recommend them for HVAC service!
We had Joyce Cooling & Heating Inc. install a new boiler in our house. Patrick R. and the rest of Joyce crew showed up on time on the scheduled day and performed all the work that was agreed to. Pat and the rest of the guys were all professional and courteous and very knowledgeable in HVAC .When the work was completed Pat took the time to explain the new system that was installed. The entire work area was left spotless after completion of the job.
After I decided to put an air conditioning in my home, I consulted with three companies. And it was apparent from the very beginning, that Joyce knew what they were doing and were able to communicate it in a very understandable and respectful way. It seemed las if they were the only choice When Mike and Brandon came to my home, I was immediately impressed with their understanding of the project and their friendly upbeat attitude in getting it done. They were efficient, very neat, and answered any questions that came up along the way. I felt as if they never skipped a step in knowing exactly what they were doing. And then helping me to understand how to run this beautiful system. It was a positive experience from beginning to end. They worked very hard.
Joyce Cooling and Heating arrived on time and quickly determined what the problem was with our furnace. Mitch and Gary had my furnace up and running properly within the hour! They explained what the issue was, how the problem arose and what needed to be done. My family is now Cody warm with a excellent functioning furnace! I highly recommend this HVAC company to anyone who may need service! They’re dependable, honest and professional! Thanks guys!
Joyce Cooling and Heating installed a Mitsubishi two head mini split system at our home yesterday. We are very pleased with the installation as their crew did a fantastic job. The installed equipment looks great and works perfectly. They spent time explaining how to operate our new air conditioning system and made sure everything was functioning correctly before they left.. They always acted in a professional manner and left our house and yard clean of any construction debris. I would/will highly recommend this company to family and friends or anyone else that is looking for an air conditioning/heating contractor.
Jim and Merlo exceeded expectations. They showed up on time each of four days, used tarps to protect our floors, wore shoe covers, kept us informed, finished on time and were very personable with us and our dog. We couldn’t have asked for anything more and would heartily recommend Joyce for HVAC work.
Everyone we dealt with was professional, courteous, arrived when they said they would, did quality work, offered clear explanations, and answered any questions we had. The men installing the system worked hard all day, always used clean language, and were polite and knowledgeable. An excellent experience.
Joyce came in and replaced our (very) old water heater. We moved into this home on Monday, the water heater failed on Wednesday, they replaced it Thursday. While it certainly wasnt cheap, the techs who showed up were helpful, professional, friendly and efficient. They checked out other aspects of the system to be sure that we were up and running, and made suggestions/recommendations for things that could be problems in the future.Overall, I am very pleased with the service.
Matt was professional, courteous and of course good at his job. He answered all my questions with no delay. There should be more technicians just like himself.
Found this through Costco and after evaluating many companies for installing AC we found this to be the most reliable one and with the professional installation by Calvin and his team we are glad we chose the right company. We are looking forward for a good maintenance as well and believe they will do a great job in that.
Contacted Joyce about replacing a leaking water heater late Monday morning. Received a call back from Jason with a full quote within 20 minutes, and he was very friendly and knowledgeable. Other companies either didnt respond, took several hours to provide a quote, or in one case refused to quote without an $89 service call! The quote from Joyce was competitive and communication was excellent. We accepted the quote just before close of business on Monday, and scheduled install for Wednesday morning. Dan and his partner arrived early and completed the install in a fast and professional manner. Excellent experience all around!
Always a positive experience!! Love working with them! Their technicians are prompt, professional, get the job done in a timely manner, and always clean up after they’re done. They’ve installed and are responsible for maintaining our AC and heating. When we’ve had an issue, they come out right away. Highly recommend!!
Joyce was the third company that I’ve asked for a quote. The previous two either refused to do the job (finished basement! Oh no!) or tried to charge too much. With Joyce it was straight forward pricing, and a quote with a price break down for every item and labor.Professionalism. Every contractor in Jim’s team the team was polite, responsive and coherent. They knew their job, did their best, completed work on time with a precision and accuracy. If there is an issue of any kind; they will work with you and do their best to resolve it. And unlike the majority of the contractors, Jim and his crew CARE FOR THE RESULT AND HOW IT WILL LOOK!The bottom like is that I had a very positive experience and very happy with the job.In addition, I would like to mention Gary (the magician) who did the electrical work because he went above and beyond and came up with the unique solutions i.e. on how to pull the wires without ripping into the wall.And last but not least, I cant’t forget about Will (Bill) that did our estimate. He arrived on time, explained everything in details, knew the specs, and for every question he had a printout.Thank you, guys!
Joyce Cooling & Heating is two for two. After they repaired my AC this summer I scheduled them to service my heating system. Service tech Allan was professional, knowledgeable and thorough. I would highly recommend Allan and Joyce C&H.
Matthew was excellent. He called before he came and was on time. He was courteous, efficient, and prompt. Couldnt ask for more.
We would like to express our feelings and to say THANK YOU to Joyce Cooling and Heating company for selecting the right people and providing my family with a great service over the phone and during the visits also.We contacted Joyce Cooling and Heating for the first time and spoke with Tina. We received a great customer service from the beginning. The visit was scheduled without any delay, and we were so lucky to have Jason Pope as our Service Manager who visited us twice and was providing us with outstanding service.He was very precise and came in both days at the scheduled date and time. It’s very hard to find someone with those qualities in these days. Jason was going over our project and proving us with a different option. He was patiently answering on our “million” questions. We felt that he really cares about our project. He took enough time to go over and explain all in detail. Jason is a very pleasant with a great personality, highly professional person. Thank you, Jason for doing such a great job!We would like to say a special THANK YOU to Mike G and Ben (don’t know their last names). They both did absolutely a wonderful job and installing our Ductless AC system. They both are high level professionals and completed the job as they will do for their home. They knew exactly what to do and did the installation so accurately and they even cleaned after themselves. My husband and I are very impressed with their job and customer service.Before leaving our house, Mike and Ben were testing our system to make sure everything works and provided us with the training on how to use the system and was going over the instruction also. Thank you, Mike, and Ben for doing such a great job! Your services are greatly appreciated!My husband and I are very pleased with the result. We will definitely recommend Joyce Cooling and Heating Company to our friends and family. Thank you, Yuriy and Tatyana Lusakhpuryan.
Mitchell went above and beyond, taking a part of my AC assembly home with him to work on because it was rusty and could not separate. He was able to get it apart, brought it back the next day and installed.I am very happy with Joyce and all of the employees that have come out over the time that I have been at my current home. Response is quick and thorough!!
Calvin and his crew showed up on time and were prepared for the install. They had coordinated with the electrician and everything went smoothly.They were respectful of wearing a mask and kept social distance when we were communicating. My home was left absolutely clean and tidy. The team worked efficiently and were done in no time at all.I have already recommended Joyce to my neighbor!
I am a commercial property manager in Nashua and have used Joyce a few times now. Each time they were great. on time, didnt need to be there, called me upon arrival, quick call back after assessment and knowledgeable info to explain issue. Decent pricing. Nick was great!
Highly recommended!! Extremely professional and really made sure we got what we needed for the space.
John was very responsive, thorough and knowledgeable. He explained possible causes of the issue and tried to make the disruption as minimal as possible.
Corey, Tim and Mike did an excellent job on our AC install...on time, professional and courteous.
From initial contact, all were professional, informative and delivered onwhat they said they would and in timely fashion.
We recently had Joyce install a high-velocity central AC in our late 19th century home. Most other companies we spoke with tried to push ductless units, but we were concerned with the aesthetics and were willing to pay a little more for something we wouldn’t have to look at.Everything about the process from start to finish was professional and went super smooth.Ray was friendly, listened to my concerns, and was helpful in discussing our options and giving his recommendations. He provided an estimate the same day and quickly responded to all my questions over the next several days. I appreciate that the estimates are digital and list all the specific parts so you can easily do further research.Jim and the entire installation team were great—it was obviously a labor-intensive job, but they started and finished on schedule and took care in keeping the house as clean as could be expected. The ductwork was installed with attention to detail and the finished product is very inconspicuous. Considering the October installation, we won’t have an opportunity to actually enjoy the system until next year, but we couldn’t be happier with Joyce to this point. Highly recommended!
Look no further! I am extremely happy that I made the PERFECT choice picking Joyce Cooling & Heating Inc. to install brand new AC and Heating System! Pat and his team were beyond professional and knowledgeable. Pat and his team made sure to answer all of my questions and address any concerns. There was literally an army of professional technicians for the installation. Pat took the time to go over the system and how to use the iComfort thermostat and made sure I had no further questions before he left. I HIGHLY recommend Joyce Cooling & Heating Inc.
Arron and his team were very professional and knowledgeable on what they were all doing. Went above and beyond to satisfy all my needs. Highly recommended, you will NOT be disappointed!!!!
Pat and his coworker Cameron did a great job installing my Mitsubishi split system. They very professional, courteous, and answered any questions. The work area was kept clean and care was taken to not track dirt into our home. Operation was clearly explained including excellent knowledge of the Kumo Cloud online interface. Great job!
Christian and all members of the Joyce crew did a fantastic job installing our new ductless system. Efficient and professional is how I would describe the team at Joyce Cooling & Heating. I have every confidence they will provide excellent service for years to come.
Corey, Jason and the Joyce team installed a ductless AC system in my house. The job was done with amazing professionalism and to an incredibly high quality and standard. They were on the property for six long days working to get the system installed and tuned. The final job was even better than we expected both in performance and in the cleanliness of the installation. Retrofitting AC to an old is no simple job, but Corey and the rest of the crew clearly know what theyre doing because they made it look straightforward. Thank you Corey, Jason and everyone at Joyce!
I received a call from Joyce Cooling in the morning saying they could install my new A/C system a few days earlier than the scheduled date. Mike G. and his team arrived and were extremely efficient, informed me of their progress as they were proceeding, and completed the installation when they said they would. They were extremely careful to clean up after they were finished as well. I heartily recommend Mike G. and his team and am very satisfied with the service I received from Joyce Cooling and Heating Inc.
We were extremely pleased with Calvin and his co-worker who installed our new Mitsubishi mini-split system. They arrived on time, reviewed our upcoming installation, provided suggestions and feedback on any questions we had. They completed the installation as scheduled with great attention to detail and cleaned up after. We were out and returned home to find the system ready for operation. They came back to go over the operation of the unit, remote operation and answer any questions. Truly a pleasure to deal with Joyce Cooling and Heating from start to finish with office staff of Tina, Sales Jason Pope and the installers--we have called upon their service techs previously for heat or cooling issues even on Holidays and always received prompt, courteous, professional response--they truly live up to their great reputation on the industry-- we couldnt be happier and would recommend them anytime--thank you Amy and Jim Fortin
Jay was awesome. He took the time to explain everything
Tom S was professional, knowledgeable, and personable. He answered all our questions. We feel he did a great job, and we look forward to having Tom S perform all of our heating and cooling maintenance. Thank you!
It was a pleasure doing business with Joyce Cooling and Heating. From the quoting process to the installation, all went smoothly. Cory and the installation team did a fantastic job. Gary Fallon electrical also did a great job with a difficult task.
On time, professional, knowledgeable, you cant get any better than that. Its why Joyce is my choice for HVAC.
Calvin and the other workers were incredibly hard working from the moment they arrived until late in the afternoon installing ductless AC. Before leaving they carefully cleaned up the work areas and took the time to get explain the AC workings for me. The sales and office staff impressed me too with their efficiency and courteousness. Thank you.
Mike and his coworkers installed a new A/C system in my condo. They all performed the install in a tidy fashion and Mike explained beforehand what they were going to do and when the work was completed he went over what was done.Very happy with the install and Im sure the Lennox unit will perform to my expectations.
New home nearing end of builder warranty period. Asked Joyce HVAC to evaluate FHA furnace, AC unit, Aprilaire humidifier, and Rinnai tankless HW heater. Except for the AC unit (undersized 2 ton SB a minimum of 2.5 ton) system installed properly. Matt also provided service quotes. Matt D great job!! Thanks
Tony is very personable. He was thorough, explained an issue with a part, offered solutions and was timely. He’s a keeper and so is Joyce Cooling and Heating. They are very reliable.
Joyce cooling and heating made this huge job a seamless, easy, enjoyable experience. It was great from the very beginning, Ray was a great salesman and explained the whole process, Tina made the appointment with ease and even got us in earlier than expected, Gary and Avery did a great job with the electrical, and Dan was an absolute pleasure. Dan and his crew were in my house for a full week and it was an easy, unburden some experience. He made sure they didnt interrupt me or interfere with my work day as Im working from home. They always left the house in clean condition at the end of the day and even throughout the day. Dan made sure to go over things with us at the beginning and end of each day, I always felt informed. The work he did is beautiful all of the piping is neatly structured and professionally done. I love the central air it is amazing and makes an enormous difference on those hot days. Thank you Dan and crew for all of the hard work you did we really appreciate it!
From the first phone contact with Michelle to meeting the tech, Allan M. the experience was great. They scheduled the appointment right away for a first time customer and followed up with the times. The tech, Allan went right to work diagnosing the issue we had and made a quick repair and gave me advice on what to do in the future. Will definitely use them again.
This company is top notch and extremely professional in all areas. I did my research and read the reviews before I selected this company for the services I needed. They met every standard. Both office and field staff are a pleasure to do business with. They are courteous, efficient and answer all your questions because they know what they’re talking about. My technician today (John N.) did an outstanding, thorough job, explaining things as he went along. He was respectful, courteous and friendly while performing his job. I will definitely be renewing my contract when the current one ends.
My wife and I had a 3 zone ductless AC system installed in our home by Patrick and his crew. Showed up on time, did an amazing job with the install, and left all work areas spotless. Beyond impressed, and will definitely be using Joyce Cooling & Heating for any of our future needs!
Allan McGuy responded to my early morning call. I reported trouble with the AC not cooling. He was very kind when he discovered my filter which should have been replaced YEARS ago, and many times since. He replaced my filter, tested my system, and left my home much cooler and in better shape! I bought the service package and now we will change our filter every few months!Thank you Allan and Joyce for always providing top notch service as well as same day!
Everyone that has come out to solve HVAC and H20 heater issues has been friendly, easy to talk to, polite, skilled and clearly explained what they are doing/completed.They are the 3rd company we tried and by far the best. Rates are reasonable. They arrive when they say they will.Highly recommended.
We called Joyce in the morning and they were here on time same day! Not only was Nick C was very friendly and professional but he knew right away what was going on with our AC unit and fixed it right away. He was very thorough in his explanation to me! Great company and service… recommend and will use again.
Repair specialist was very professional and even informed me on how to properly install the air filter. Johnny-on-the-spot! Will definitely reach out to this company again in the future.
The crew was there on time. Explained all questions in a respectable way. Took time to listen. Can recommend the company to my friends.met my expectations.
Allan was late but he called and let me know his status which was great. He cleaned and serviced my furnace and let me know what he found. Great service!
Allen M and Josh S installed a whole house humidifier. Both techs did an excellent job, arrived on time, and were thoroughly professional. Additionally, they took the time to explain the new system and make sure we were comfortable with its operation. They even took a peek at our water heater while they were on site.Will definitely call again.
Very impressed with the professionalism. The company reputation is backed up by the personnel who are the face of the company. No doubt as to why Joyce Cooling and Heating has the reputation they so richly deserve.
After our minisplit ac install last year. We were so impressed with that installation and the great crew I figure I would give them a try on the maintance of our oil burner clean out. Top notch service is hard to find, but the Joyce crew should write the book on it. Thanks for another great job.
Awesome team and Jasons knowledge made me comfortable with choosing the system they designed for my house. Also a competitive quote.The installation went smoothly and the gentleman were very professional and helpful.
I called Joyce Cooling and Heating to replace a broken water heater. Dan was the service person that was assigned to this job. Dan was professional, courteous, and patient as there were a couple of bumps along the way that caused him to have to come back out the following day. We have used this company in the past ( Dan has been to our house before) and will call them for future work. As a whole, Joyce Cooling and Heating is a great company to work with. The office/phone reps were very knowledgeable, polite, and helpful each time I had to call. Thank you!
We were and always are satisfied with Joyce Cooling and Heating. they are polite and knowledgeable. have always used us right and would recommend them to my friends.
Tony did a great job. Very happy with the results, I would highly recommend Joyce cooling and hearing.
Joyce replaced my oil boiler and water heater. Matt and his team were able to do a complete replacement in one day. They were professional, courteous, and competitive on the price. Thanks to all involved!
Jim and his crew performed a clean install of a Lenox mini split unit in the bonus room in our house above the garage. We have had issues with keeping this room cool last summer, and the window units were not able to keep the room below low 80’s. After 2 weeks, this unit that they recommended has been working flawlessly, even with some days in the 90’s so far. They did a great job all around and completed the install (including electrical) in about 4-5 hours. We got a great deal on the price through Costco and they even took care of some of the state rebates available on the unit. I would recommend Joyce if considering one of these units.
Tyler M. was on call the evening our water heater stopped working. He arrived at our home quickly, diagnosed the problem, gave us an estimate for the work that needed to be done and said hed call in the morning with parts availability info. And he did! First thing the next morning he called and told me they had the parts and an install team available to come right away. We were so relieved because the idea of living without hot water for several days was not appealing! Tyler was so helpful... Id definitely recommend Joyce Cooling & Heating.
We have had consistently good experiences with Joyce Cooling and Heating. Today, Tony D. came out to look at our A/C which wasnt cooling. He took the time to find a very small leak and was able to repair it. He was professional, friendly and very informative about what was going on with the system and what he was able to do to correct it. We are always happy to recommend Joyce Cooling and Heating to friends, and crew like Tony are a big part of that.
The job done in a timely manner and Aron answers all my questions in details.overall I am satisfied with the staff performance and I hope it works for years
Joyce Cooling and Heating were the best. They were timly and professional in diagnosing our AC issue. They were awesome to deal with on the phone during booking and were quick to respond to any questions I had. Calvin was on time and extremely efficient and professional. He and his partner got the job done ahead of schedule and My wife and I could not be happier with the overall experience. I would highly recommend.
Ray, Jimmy, Garrett, & Cam were amazing! Great communication. Prompt, professional, and patient. They will be getting a call from us again when it’s time for maintenance. I will also be referring them to everyone I know. Keep up the great work. Thanks guys!!
Mike Giampietro and his installation crew did an excellent job installing my new heating and AC system. They took great care of making sure that all the components were installed properly, the fittings and connections were correct, that all the new plumbing and wiring was installed neatly and out of the way, and cleaned up the work area when they were finished.Mike was very helpful in answering all of my questions. Mike and the project team made sure that all of the components and parts needed where there and installed. The team showed up on time and the whole job was completed on schedule.It was a big project to remove my old oil heating system and upgrade it to a new Lennox natural gas heating and AC system but Will Wagaman, Mike, and the rest of the Joyce team did a excellent job of managing all of the details of the project from planning to completion. The results are great and a major upgrade to my home.
Tony was great and a pleasure to work with. He explained everything and was a complete professional. I will definitely be calling Joyce again for my AC repairs
Nick called before he arrived. Positive, upbeat service dude. Explained what he would be doing, checking furnace status & inspection and helped figure out the issue (the service call) with the furnace fan running when A/C was programmed ‘off’. It was the thermostat programming!! On 3rd Tab drop down for fan, it was on Circuit, when it needed to be on Auto!!!There should be an “off” instead of “auto”!
Thank you Jim for excellent service installing ductless system with mini splits at our family property. Appreciate your quality, on time work--also excellent advice when needed along with leaving house perfectly clean when done.
Arrived on time and went right to work. Completed the scheduled cleaning efficiently. Pleasant to work with.
Alan was very professional and thorough. We had an issue internally to get him where he needed to be and he was patient and got to the core problem. Thanks Alan! Another great tech from Joyce!
Great job - installation is neat, done exactly when they said and completed on time. Dont think it could have been a more pleasant experience, and the Mitsubishi Ductless is cool! (in more ways than one)
James was a joy to work with. He was knowledgeable and friendly and his explanations helped the issue and repair process make sense to new homeowners. My young kids were fascinated with his work and he made them feel welcome and kept the experience fun for all of us.
Explained everything that he was doing to my wife.
While Im sure they did not try to take advantage of me the price they are quoting is the same price as a good quality used car.. I believe the Tech was accurate and that the unit needs to be replaced.. I dont see how I can afford it and I dont see what options I have.. I wont be doing business with these guys or anybody else apparently.
Called to indicated he will be earlier than expected and promptly went to work. Service in water heater and system is working great now.
I had used Joyce for AC repair in my last house and called on them recently for preventative AC maintenance. The service call was scheduled in a timely manner and James came right on time. He was professional, courteous and gave me a thorough review of his findings. I will definitely call on Joyce again.
Corey Pierpont and his small crew installed a new Mitsubishi mini-split system at my house 8 days ago with 7 indoor heads and 2 outdoor units. I spoke with a total of 5 contractors for this home project, then circled back to the first and hired Joyce because of design, product, and price. (And thanks to Ray Creaney for getting back to me right away with an updated estimate and helping to get this scheduled, even providing me with a spec sheet after a follow up question before the installation.)The work was completed in the 3.5 day time as stated and they cleaned up very well as they went. Theres just new equipment, a little sawdust in basement, and a few bent flowers that will bounce back next year to show they were here. They even helped me with a higher quality dryer vent tube that was interrupted by the new AC lines in the basement.I believe that this project may have been a little less than traditional or a not so straightforward design in some areas due to challenges with our homes layout and construction, but we now have outdoor units that are out of view and a very nice finished product on the inside. Corey provided some alternative thoughts on unit placement on day 1 before they broke out the drills so I think we have the best set up here. Good work! Very pleased!
Normally an AC problem in August cannot be described as a good experience but this was as good as it gets. I called on Monday and got an Wednesday appointment. The techs were professional, friendly, informative and helpful. They were able to diagnose an intermittent problem, provide a solution on the spot and propose several options to resolve the root cause.
Josh did an outstanding job… He was quick efficient and friendly… My furnace works 100% now! Thank you Josh and thank you Joyce cooling and heating
Called Joyce Cooling when our AC broke. They promptly responded and sent an engineer out to assess the work required to fix it. Soon after, Ray Creaney got in touch with me and provided a quote for the services. We decided to go ahead with the work, even though the quote was not the most competitive, price wise.Got an appointment 2 weeks out (we wanted something earlier), and were prepared to wait it out. Soon after Joyce cooling called us again, and said that they had an earlier slot available, which we gladly accepted.Calvin, came out to our house promptly at the stated hour and day (5 stars for punctuality), and started on the project. It took him less than a day to get our AC installed and running up to spec, and to our satisfaction. Calvin and team, cleaned up after themselves, and left the area as clean as it was before they arrived.The service rendered was professional, courteous and delivered in a timely manner. For this, I give Calvin (and the entire team that helped us with our project) 5 stars. I didnt mind that their charges were a little higher than other quotes, the work and the service was top-class.
My boiler was leaking water and was perilously close to my newly renovated family room! Jay from Joyce came and it is now dry! He was very informative and pleasant. And Joyce will be back to install a new system
Dan and his team were phenomenal! They removed our old boiler and replaced the entire system. It was a huge job and they worked tirelessly all day. I worked from and the crew was very courteous being in our space. They checked to make sure everything was working properly and walked me through their work at the end. It looks amazing and we’re so impressed! Jason in sales also checked in with us to make sure it was all going smoothly. Excellent customer service, highly recommend this team!
Mitch from Joyce Cooling came to repair my hot water tank and he was extremely knowledgeable and professional. I have used Joyce Cooling & Heating for AC installation and heater maintenance. They are absolutely wonderful!