Timothy W was very helpful. I was in and out. It was the quickest process I have ever had with a phone company. I got one of the newest phones at an amazing price. I’m going back when the iPhone 13 comes out and grab for my Fiancé & I definitely will be going back to see him !

Kyle is an amazing salesperson! Extremely patient, conscientious, and unbelievably Helpful!! So kind in helping set up my phone and putting all the accessories on it for me! I would most definitely come back here for him!!!

Excellent service, courteous staff. very helpful. i knew nothing going in but i learned a good deal from the young man who assisted me. as far as verizon, that is to be determined.

Kyle was FANTASTIC!! He went above & beyond to get all my applications from my old phone to the new one. The best!!

Kyle was very helpful and knowledgeable . He answered all my questions efficiently.

Kyle was amazing! i know nothing about phones and technology and he was so informative and i left a very happy person.

My husband lost his phone and we received a replacement that needed to be activated. I received the phone today and tried activate myself and was having issues. I called the Naugatuck Verizon and spoke with Chris. First impression was a 10 he said bring the phone and he would activate it. I was stressed because my husband attends dialysis three days a week and has health issues. The flip phone gives me peace of mind if he needs assistance. Verizon is very fortunate to have Chris in their employ. I observed him helping the customers in front of me. He is so calm and professional with Verizon customers. I left with a activated phone and am a very happy wife. Thank you Verizon and please know Chris is an asset to Verizon!!!!!

Verizon in Naugatuck, CT is always friendly and ready to help their customers. Mark is great and made a difficult switch of carriers a smooth process.

KyleHe was so helpful and made the experience very easy and very pleasant!!

It was amazing Kyle was great and got us in and out quick

Loved this Quick and easy buying phone! This place is so underrated and if I had money I would buy another phone for my friend!!! Love this place so much and the deals!!

Very polite and professional, helpful and friendly.

There was an awkward experience buying a phone at this location. There was no transfer of data from phone to phone, there was minimal products available and there overall experience could of been better. Tim assisted me and left the data transfer up to myself without divulging that I would have to follow up and perform these actions myself. I can do it myself, its just disappointing when you cant be given the common courtesy of being told it will be on the customer to do so.

Horrible. After waiting over an hour to setup a new line of service I finally decided to leave... empty handed, completely unsatisfied.

Tearable attutide

I worked with Chris tonight while getting a new phone. He was kind, patient and informative. It is not often you find someone in a cell phone store who is helpful and takes the time to answers your question thoroughly. Chris did just that. If you need anything, I would highly recommend going to see Chris!

They were honest as usual! I made the mistake of going to a privately owned store in Derby...I got taken

Great service, no wait. I used to do everything online.... no more, Im going here from now on!

Great service. Knowledgeable staff.

Great spot. Small efficient and you can sit while u wait. Open to 8pm located in naugatuck. But free of crowds. Guy with the arm tattoos was awesome

I went to this Verizon and the people were very helpful and help me with everything I needed. And it didnt take long they are very quick. And good at what they do.🙂

Robert H was fantastic and very helpful. In and out very quickly(as far as cell phone transactions go). Will gladly go see Robert again next time I need a phone or tablet

The staff was very professional.

Always happy with their service. Have gone into other Verizon stores and walked out...always come back here.

Cant even buy a phone outright, and if you pay your phone off before your two year contract is up they wont give you any credit towards a new plan, even if your credit is better then it was when buying the first phone. Disgusted!

Very helpful and friendly. My mother is very happy with her new phone and happy that they transferred all her information for her.

I was having issues with my phone I went in and spoke to Robert Hemmingway. He was amazing and gave me some troubleshooting ideas that so far have worked. Great service and that’s why they will always get my business great job Robert.

Very helpful employees..

Great staff way better an more helpful then Verizon.coms online chat.

The most wonderful service! Brandy was so awesome she is an amazing multitasker!

I went in there to pay my cell phone bill and was told I could do it on my phone and was asked for my phone and they tried to set it up. I am sorry but isnt that what they are there for .

The staff was amazing I brought my elderly uncle there to get help with his phone they went out of there way to fix the issues and make it user friendly for him absolutely outstanding service

Quick great service

This Verizon location in Naugatuck on New Haven Road is fantastic. Each and every time I have stopped in here for help Ive received top service from all employees. I only know the basics on my phone so I stop in when I have a question. They are great on knowledge of all their equipment. Good place to purchase a new cell !!

I Terre Pahlsson would like very much to thank the manager Mark for helping me, for going out of his way and above and beyond in helping me with my phone issues. He is an absolute wonderful person to deal with and Im highly pleased with his assistance and deserves a raise. He not only deserves 5 says but 10!

D’Andre was beyond helpful! He was highly educated on the newest devices and had no problem explaining everything to me. D’Andre not only assisted me in setting up my new device but he fixed past errors and stayed AN HOUR after closing to make sure I had what I needed. Extremely satisfied!

Nate is the most patient and caring Verizon rep Ive ever dealt with. Everyone in the store is helpful and you dont have to take a number and wait an hour just to ask a question. This is my favorite Verizon store to go to.

I am always nervous going in to do upgrades on my wife and Is phones, but I had s busted S7 Edge that had long needed to be replaced so I went ahead and made the trip. Not only was the experience great, but Mikey the associate helping me went above and beyond to make sure my wife and I were completely satisfied before leaving the store. I have been certified and worked Customer Service for a few of my last jobs now, so I know how youre taught to treat a customer to make their experience wonderful, and Mikey certainly exemplified that he is very proficient on making the customer feel completely at ease in the business situation! You have a winner with him, a reason in and of itself that I would HIGHLY recommend this location to anyone using Verizon, dear friends, family, acquantances- honestly everyone all the way down to complete strangers! A+ location!

Great service answered all my questions and got me out in 20 mins.

Employees are great and very helpful. They have always been able to resolve any issue, even over the phone with questions. My go-to Verizon store!

So aside from having to wait for over 30 mins to get even acknowledged, the agent who was on shift on the 22nd of Sept, spent quite trying to help a customer with their password. Seriously! Then I look at my next months bill and there was another line added to my account when all I went there was to pick up a device that I ordered online. I cant comment on the store in general but JEEESUUS CHRIST that guy was bad.

Always helpful. Love you guys!

He was very informed and helpful to me, I got my answers.

Switched over 6 phones with Mark Carvalho and saved a lot of money. Very professional and he knows his stuff. Thought it would be a nightmare to switch so was spending extra for years until he convinced me to have a look. I highly recommend his store on New Haven Road.

I came to this Verizon location today to buy a new phone. My old phone was damaged with water and the screen was turning dark purple in the corner and was rapidly spreading by the minute. When I walked in I was greeted by Mikey and I didnt realize how lucky I was to have him as a sales associate until we were finished. I was very concerned with losing information from my phone and Mikey did everything possible to recover the information. He was patient, understanding and friendly through the whole ordeal( which took a lot of skill on his part). The phone was difficult to work with as more than half the screen would not always respond to touch, and he needed to access things on the phone to meet my concerns.He was successful in doing everything with my damaged phone that other people would have just given up on. I am extremely grateful to have been able to work with him. I will definitely be returning to this location for all my other verizon needs. Thanks Mikey!!!

Mark helped me out with a phone case that fit my needs! Very helpful and kind! Great customer service!

DAndre at your Naugatuck location was so helpful, patient, kind, knowledgeable with setting up my new phone! Very much appreciated!!! Thank you D Andre!!! Lisa Kaczenski

Great service! very knowledgeable group of guys.

Great Staff and excellent service from Mark C every time I need help with anything!!

Always a great experience at this location. Mark always provides the best customer service

Mikey was so helpful and a pleasure to deal with. Hell be my go to guy from now on.

Store good. People good. Phone good. Me like.

Mark and his team are great....professional, knowledgeable, and make it enjoyable. Thank you!

Renewed my contract twice here, bought two smart phones and two tablets from them . Delt with 3 Mikes and 1 Phil . These guys are great, helped us everyway possible, went from two flip phones to two smart phones . Phil set us up with Samsung, set them in easy mode and walked us thru every step of the way . Now we bought 2 Galaxy 8 and Mike C. set them up for us, we couldnt be happier with the outcome, Thanks to you guys !

Helpful but not a lot of products in store.

The guy working was very helpful and customer savy!

Doesnt seem like they have much merchandise. The employee I delt with after damaging my phone didnt bother looking at my plan and rang me out full price for the replacement phone and tried to argue that I did not have insurance on the original phone.

They were very helpful!

Very helpful and professional.

Horrible customer service!!!!! I will never come back !

Great and knowledgeable staff.

Mark was very helpful

Mark is very knowledgeable!

New package deals that you have to buy when you get a new phone is a bunch of BS! Will get next phone on Verizon online or on phone with verizon and save money

High prices. Customer service slow and fair.

Great customer service

Great staff and service

Fast and polite

People are nice

Thanks for everything Mark!

Excellent

Excellent

Eeehhhhiiight....