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Bergstrom Automotive Headquarters
134 E Wisconsin Ave, One Neenah Center, Suite 700, Neenah, WI 54956, United States
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Bergstrom Automotive Headquarters
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J
Review №1

After purchasing, leasing and getting service on numerous vehicles over the past 20+ years at BMW dealerships throughout Milwaukee, Madison, Chicago, and Scottsdale, Bergstrom hands down has the best deals and friendliest staff! Both the sales and service departments are excellent. Honest, up front pricing. They dont try to sell you something you dont need. Service prices are very fair. Will definitely continue visiting this dealer. Extremely happy with my most recent 2021 purchase. :)

Ra
Review №2

Drove from KS to purchase car from Bergstrom. Everyone was very friendly and accommodating! Gail went out of her way to help me and make sure my new car was exactly what I wanted. They were able to get my car detailed quickly and make the process efficient as possible so I could drive back home that day. Would recommend!

Br
Review №3

Had a pain free car buying experience from Brandon Koch at Bergstrom Kaukauna! He listened to what I wanted and delivered. I have bought from this dealer in the past and will continue to do so if sales reps continue to be like Brandon. Recommend him to anyone!

Je
Review №4

Felt like forever waiting for this beauty to arrive from Munich, Germany! It was well worth the wait-we absolutely love our 430i xDrive! Sam was awesome. He answered all my emails asking when it was arriving and went through the car and showed us the features and just how amazing this car is once it got to Appleton. Thanks, Sam Cherkasky!!!

Ma
Review №5

On the way up from Madison to Door County (Sturgeon Bay) for a long weekend to celebrate our wedding anniversary, my relatively new Hyundai started flashing warnings and lost power somewhere East of Lake Winnebago. I called around trying to find someplace that could diagnose/get it in for service, but everybody was booked out. Bergstrom mentioned that the car still had roadside assistance available under warranty, so I gave that a shot and got towed about 15 miles to Bergstrom at no charge to me. Well within a half hour, we had a loaner vehicle (a nice, late model Nissan) and were back on the road to DC.Fast-forward to the following week, after having driven around for 4 days with their loaner, they drove my car the 250 miles or so (round-trip) to deliver my fully-repaired car and pick up their loaner. All of this was covered under the manufacturers warranty at no cost to me. Boy, they sure saved our romantic weekend, and it was such a nice treat to have the car delivered back to me (I was able to work the entire day instead of having to take a day of vacation to retrieve it). Theyre now on my radar as a first call for our next vehicle. Katie VW and Adeline D. and their crew were amazing to work with. Im so glad I got to be their customer.

Au
Review №6

I live in Milwaukee, and had purchased a car from Bergstrom 6 years ago. Two years ago, I decided to try a local reputable dealership in my area. However, with my most recent vehicle had come back to Bergstrom VW for multiple reasons. The customer experience is far superior and streamlined, the price is right without the hassle, and I was in and out within an hour after making a decision on a vehicle. I worked with Dan at Volkswagen, who I would highly recommend to anyone.PS. I ended up getting a VW Atlas 2021.5 SE w/ Tech V6 R-Line and its the absolute best car. I would recommend this or similar vehicle to anyone.

We
Review №7

Steve Heinz went above and beyond to ensure that my vehicle was fixed properly. I had an issue with the original EGR valve replacement and my vehicle (BMW x5) was leaking coolant. They replaced a slipped clip and took care of all the warning lights. He even got me a courtesy vehicle and washed and vacuumed my car before they returned it. Thanks for the great job!

Br
Review №8

I drive 100 miles to have my Mercedes Sprinter serviced. I purchased the van at your dealership. I have been very satisfied with the vehicle and the service. I had some recall work done while in Northern VA and they asked me if I would mind having them wash my van, as a courtesy, I was no fool and agreed. The people are all very accommodating and friendly. They tolerate my brand of humor as well. Thanks!... Perhaps I was not assertive enough. I very much appreciated the wash received in VA. That was an accommodation that was very much appreciated.

Br
Review №9

Toby and Adam at Bergstrom Mazda in Appleton are the best! EVERYONE, including Steve, made my purchasing experience exceptional and memorable. Their customer service was EXCELLENT and they did everything AND MORE to make my new purchase a returnable one! I am a customer for life! I loved my CX-9 so much... I purchased a CX-5 as well. Never was a Mazda fan until Adam convinced me to drive it... I am glad that I did because my wife and I simply LOVE our Mazdas.

Rh
Review №10

Bergstrom has always been our goto dealer. This was our first Honda purchase. Yes.. now I can say this Rhonda is Driving a Honda.. haha.. Seriously though, Nick Farley was Amazing!! Fantastic communication. Nicks knowledge on Hondas really impacted our buying decision. We cant believe we have this awesome commuter car. 2022 Honda Insight Touring. Thanks so much Nick Farley.

Ly
Review №11

The customer service was excellent. My experience at the Oshkosh Nissan dealership was great. I would highly recommend the service here.

Fr
Review №12

I was greeted in a nice manner and they fit me in even though I was thirty minutes early. A shuttle was provided promptly to where I wanted to go and picked me up when I asked without delay. The technician explained what was done in a thorough and professional manner and I was happy with the results.

Ji
Review №13

The service rep was good. However, it would be very nice if, when making a service appointment, the customer could be given some idea of how long the service will last. When we arrived so that one tire could be replaced, we were informed that it would take 1 1/2 hours (which seems quite excessive). If we have know n that ahead of time, we would have made arrangements so that instead of sitting around twiddling our thumbs, we could have been doing something useful.

Am
Review №14

Today I am giving positive feedback thats long overdue to the service department at Volkwagen/Audi on Victory Lane in Appleton, WI. They are always top-notch as far as providing quality, No nonsense maintaince and service for my Beetle. No I am NOT a frivilous eyelash and flower type of female. I appreciate genuine and honest customer service. This is what I have received since about 2013. I love these guys.They do not speak down to me as if I wouldnt dont know anything about cars as a woman. Even if I ask silly questions they are always there to answer them without laughing. Anyone who has and told me how I didnt need to worry my pretty little head about this or that---I have shared in my reviews and Bergstrom takes care to see that person is better trained or they are gone.Quality service people make my day at Bergstrom. Its their standard and there are many names I should be mentioning (however, they are escaping me at the moment-ugh) that represent their standard of high quality and attention to details. Its those details that matter and convey their genuineness. Kudos Bergstrom!Shawn is who I am currently working with at the service department but I love these guys too. They have moved to different areas at Bergstrom. Excellent, accomodating, and knowledgable team.Shout out to Shawn who has had genuine conversations explaining car market trends, service, etc. He has been very helpful over this past year assisting me and my cars service needs.Love them all --Thank you Bergstrom! Keeping hiring quality that stays!

Ka
Review №15

We checked in with Tony at the used car lot in Appleton to see if anything was available. We were not in a hurry to purchase because our current vehicle still had a lot of useful life. He listened to our needs and found us a very nice option which we couldnt refuse. Tony was very patient with us showing us all the new electronics and tricks with the keying systems.

ir
Review №16

I could not have been happier! David L. was amazing in walking me through my purchase! I will come back and refer others to Bergstrom as well; Thank you for a wonderful experience!

Ka
Review №17

Ashley at Bergstrom Honda - Oshkosh service department is fantastic - efficient, professional, knowledgeable and thorough. I trust Ashley and Bergstrom to provide quality service at a fair price.

jo
Review №18

Great pick up and delivery, responsive to texts and email. My only suggestion– give me a day notice before delivering vehicle after completion of repairs. I was home, but easily could have been at work.

Jo
Review №19

I researched a number of vehicles and decided I would like to test drive the 2021 Honda CR-V. I made an appointment with Nick Farley. He couldnt have been more helpful and made two vehicles available to me for a test drive. We worked through the numbers and the trade-in and I happily went ahead with the deal. And it all happened within one afternoon!Also very helpful was Madysen who took an inordinate amount of time to acquaint with my new vehicle. And she had quite a challenge since I was previously driving a 2004 Saturn where there was nothing electronic.I did see a few scratches when I got the CR-V home and I emailed Nick who quickly said no worries, well take care of what you found. Ill take that in on Monday the 23rd and I know he will take care of me.It was a very great experience and I would highly recommend Bergstrom and this fine Sales Advisor, Nick Farley.Thank you.

Me
Review №20

Have experienced nothing but professional and courteous service for our vehicles. Just had new tires installed and they worked with me to get the kind best suited for our driving habits with the vehicle and provided all the work at an extremely reasonable price.

He
Review №21

Excellent service. Peter Kempen has always done an outstanding job. Expert advice and completely thorough. Peter has the for sight to recommend service to save on future repairs and costs.

la
Review №22

Pete did a great job getting me in ahead of a track day to get my car checked out. Service is always timely and affordable, I wont go anywhere else to get either BMW serviced

Na
Review №23

Had another quick and simple car trade again. Thanks to Blake Kieler and everyone who made my visit painless. That’s what keeps me coming back.

Mi
Review №24

Great customer service and timely! I live an hour and a half away and their valet services are amazing. Bring me a car to use and were done a day early. Easy communication.

Ja
Review №25

I worked with Austin at the VW Dealership and he was awesome. Light and carefree attitude but professional as well. They took time to do a complete run through with me on my new vehicle and made sure all my questions were answered.

Su
Review №26

I bought my Nissan there 3 years ago and love it they were very helpful and now been taking my car there for oil changes and just had it in for the trans flush and Cindi is always so helpful and forgot my saving card but she remembers that I come there and helped me save. Which is so appreciated.Thank you for your services and coming to work.

JE
Review №27

We found and bought a new Mazda cx30 from Adam at Bergstrom Mazda. He did everything he said he would, fair price, no bs on extra charges that most car dealerships are doing now which was great. Straight forward and transparent. We will buy another car here in the future. This huge dealership make you feel like they genuinely care about each person and what their needs are, not a car selling factory!

Pa
Review №28

Everyone there was great. Very helpful and courteous. Blake did a wonderful job helping us! Will definitely come back to this dealership

Sa
Review №29

This is the 2nd vehicle Ive purchased from Bergstrom but my first new car. New cars are hard to find in the current pandemic but Bergstrom went beyond the call of duty and found the exact vehicle I wanted. Toby and Steve in the Mazda division were great to work with. Toby did a wonderful job communicating with me, going over paperwork efficiently and orientating me on the car.

La
Review №30

Toby did an excellent job finding me what I wanted and needed. He took the time to walk me through every single feature of my new car, making sure that I didn’t have any questions before I drove off the lot. He was not pushy or aggressive when explaining pricing and warranty options. I especially appreciated their “upfront” pricing, meaning there’s no haggling, which is super awkward and uncomfortable. I’m super happy with my new car- Thank you, Toby.

Lp
Review №31

The sales guy was so wonderful and down to earth. He made the entire process smooth. I would recommend Bergstrom to anyone looking to purchase a car. You can tell they genuinely care.

Da
Review №32

Had to get some recall work done there on a new to us Hyundai. It was handled professionally and within the time frame they set for us. Cant ask for more. After having to go through something similar with my local Riverside dealership it was a refreshing change. BTW...still two recalls out on my Ford that I am basically done calling Riverside about after multiple phone calls, broken promises, and delays.

KT
Review №33

Bergstrom Honda in Oshkosh is always taking great care of us and all of our vehicles over the years. Once again, Joe and the Service Team there has made it easy to drop off, service our vehicle, pay online and pick up later after hours. Thank you for always putting us first!

Ga
Review №34

You did a great job very Professional will come again

Ma
Review №35

Bergstrom Honda in Oshkosh knock it out of the park again!!!!!They did all four tires and front brakes and it has been perfect so far!! Go see Mike and Joe at that location... they are the best!!

Ma
Review №36

Experience was pretty quick and easy like it always is with Bergstrom. Derek did a great job, was personable and trustworthy while trying to upgrade our vehicle. He was always available to answer any question or concern I had. Only complaint is the detailing when picking up my new car. Ive never had an issue or even heard many complaints, especially about the Victory Lane location. But when I went to pick up my vehicle, the car still had plenty of dust and crumbs and was not detailed as best, or if at all, as I had expected. I was pretty disappointed in this because I was always pleased with their detailing. Its a larger vehicle so I had to wipe everything down before putting my things in it! Other than that, experience was good and Im loving the new vehicle.

Pa
Review №37

It’s always a pleasant experience taking my car to Bergstrom. They are always honest and do a good job explaining what needs to be done.

Mi
Review №38

We had transmission issues while vacationing up at Green Lake. I took our Honda Pilot to Bergstrom Honda late in the evening without notice. Ashley Seidl and her Team took care of me and made the needed repairs within two days. I picked up the car and drove it back to the Chicago area with no issues - running great once again. Thanks to Ashley and her Team!

La
Review №39

We had an appointment for a recall for our car. When we got to Bergstrom Enterprise on Victory Lane in Appleton, David was there to greet us. He got us in a loaner car and called us with an update that the car was almost ready. When we got back David walked us back to our car. It was sparkling clean!The techs did a great job, as they always do! You would never know they touched it! We live closer to Milwaukee and could go to a dealership there, but up in Appleton it is their pleasure to serve us and they always give us the best service! Thank you everyone at Bergstrom in Appleton!

Ch
Review №40

Great experience as always. Doug Beaupre went above and beyond to ensure that my car was taken care of and so was I!!!

Jo
Review №41

Audi’s Service department is second to none. My service rep, Shawn gave complete details and insight to what the problem was. My parts we’re taking longer to get delivered so he gave me a loaner car. Let’s face it, you know that Bergstrom has all of the best tools to be able to diagnose the problem in a shorter period of time than other service departments. My experience was fantastic, I won’t go anywhere else.

Le
Review №42

Prompt and friendly service with a clean and well stocked waiting room

St
Review №43

Very good experience. Was treated great by all! Thank you for the great deal!

Mi
Review №44

Anthony was fantastic to work with! The process was easy and painless. Seriously, the first car buying experience that didn’t feel pushy or pressured. Quintin also did a great job answering all the tech questions with the vehicle. Both did a great job. Will definitely be going back! -Victory lane Imports-

Jo
Review №45

Best car purchase experience Ive had by far and Ive had quite a few. Thanks Lee. You did an awesome job. Im happy to recommend you and Bergstrom Subaru to my friends.

Je
Review №46

As always, the Mercedes manager, Patrick, represents your dealership to the highest degree. The work on my Gullwing is always spot on. If it wasnt for the washing of my vehicle, I would never know it was worked on. Flawless service, visit after visit.

Ti
Review №47

Chris and Rodney both did an amazing job with my new car purchase from the Hyundai lot. Bergstrom gave me a top notch price for my trade-in and a great price on my 2021 Elantra N-Line. The sales team was knowledgeable and friendly. I will definitely be back for future vehicle purchases. I couldnt be happier! Thanks!!

Da
Review №48

Great service! I loved working with Zack; he was friendly and personable. We got exactly the vehicle we we were looking for and an excellent rate on our loan. I really appreciate their no hassle pricing. I didn’t feel pressure to buy a million add ones, but was given all the information to elect some additional services that made sense for us!

Jo
Review №49

Mr.. John Bergstrom:Joyce and I purchased a Subaru Forester Premium back in June at your Oshkosh Dealership . Our sales person was Cory Krolczyk. There were no Foresters that we wanted there, but Cory went looking for us and in 2 days he found one for us. He did a terrific job and we both are very appreciative for his work. in getting it before our trip out west!!! We had a wonderful ride on vacation (4000 miles) and enjoyed the Forester performance very much. Thank you Cory for all that you did and we would recommend you and Bergstrom Subaru to anyone.Al and Joyce Jugo Neenah

Ru
Review №50

Malik was kind and helpful. Treated me like a friend. He really knows his business and I not only recommend him but would ask for him when I am looking to purchase my next car. He works above and beyond to make customers happy!!

An
Review №51

Anthony did a great job helping me get a new car he made it quick and easy. I will definitely do business with Anthony at Victory Lane Hyundai again. Quintin was awesome when it can to going over the features of the car with me. Any questions I had he answered.The detail shop didn’t do the best job on the interior of the car I had dust and glitter in the door handle and glue on the window from the window sticker. Still had plastic under the plastic/ center console from delivery. But everything with the purchase was A+

Ri
Review №52

Service was quicker than expected. I had a loaner vehicle which was NEW and very clean. Staff was very polite and pleasant as usual. Now that said I hope I don’t see them UNTIL a scheduled maintenance like a oil change. Vehicle had a bad sensor from day one but they resolved it ASAP..

Ar
Review №53

Patrick and Curt did a great job getting my car in and out of their shop. Issues were quickly diagnosed and frequent updates were emailed to me. Great job guys!

Jo
Review №54

Once again, I received A+ service at Bergstrom Enterprise BMW. They sell great vehicles and really know how to take care of their customers long after the sale has been made! Pete made sure that my service was outstanding.

Mi
Review №55

I am very pleased with the service I receive each time I visit Bergstrom, the communication for when my vehicle is due for maintenance is extremely helpful, the shuttle service is great, my questions are answered, never a disappointment

Ma
Review №56

Patrick and Hailey were outstanding in getting me scheduled for service, keeping me updated during the process, made suggestions to address other areas of concern with my Mercedes and got me on my way very efficiently when completed! Well done.

Ni
Review №57

Toby Collar was awesome throughout the whole car buying experience. It didn’t go smoothly due to my trade in causing a delay, but he kept in touch the whole time. When I arrived to pick up my new car two weeks later than planned he was courteous and had everything ready to go. Overall the best car buying experience I’ve had to date! Thanks Toby!

Pa
Review №58

We went looking for a used car and ended up at the used car lot at Bergstrom Victory Lane. Quinton listened to our needs, then he shopped for cars he thought we would like. After driving quite a few we finally found one that met our needs, and fit us well. He was new at his job and had many helping hands in completing the forms needed. We appreciated his helpfulness as well as his good nature. He had assistance from a few, but Cody was one who had a great sense of humor making the final processes go quickly and smoothly, yet fun. We have purchased four cars from Bergstrom and what we like about it is if we have a problem the service has been outstanding! On our first day with this car, we had a problem with the oil light going on. We called Bergstrom VW dealer in Oshkosh and was told to come right over! We will continue using Bergstrom!

D.
Review №59

Went in for regular service. Left in a timely fashion with a wash and a smile!This team does great every time I visit!!

Me
Review №60

Great service - I was a “walk in” on a Thursday afternoon with a key fob issue. Knowing I may be turned away due to a full schedule, I was very pleased with the attitude and friendliness displayed as I explained my issue. I left my car there for the afternoon and received a phone call later that afternoon letting me know that they diagnosed the problem and were able to fix the fob and correct an electronic issue with the console. Once again, wonderful service and a pleasant experience.

aa
Review №61

The service bergstrom offers is outstanding, I wouldn’t ask for anything better. If you buy from them they will not disappoint.

Sh
Review №62

Excellent service, friendly, timely and the service manager, Shawn at Bergstrom Volkswagen was a true example of true customer service. I will definitely be getting my vehicle serviced here in the future.

Sa
Review №63

Adam was awesome! That was the quickest, easiest car-buying experience Ive ever had. Totally impressed.

Ra
Review №64

Audi and Bergstrom, both service and sales are top notch ! My 1993 Audi with 360,000 miles on it had an open recall the past 20 years or so for a fuel line. These guys were more than happy to do the repair and treated me like I was their best customer. I was so impressed by that and the friendliness of Sean in sales that I bought another Audi that day. They even delivered it when it was ready. I did not expect all that. After my old car was done Audi filled my gas tank for the trip home.

De
Review №65

I just recently purchased a Hyundai Palisade and Anthony was absolutely amazing! He was so great to work with, and provided us with all the information we needed! I recommend him to everyone looking to buy a Hyundai!

Ja
Review №66

I had one of the best buying experiences in buying a car I have ever had. They were fair and pleasant and reasonable. I would definitely go back when I need a car.

Er
Review №67

Jessica and Ed in sales at Exit 116 in Oshkosh were great to work with when I was shopping for my next Honda. They go above and beyond, have incredible patience, are friendly, knowledgeable, and reliable. Thank you for your consistent and ongoing customer service, and keep doing what youre doing, Bergstrom team!

As
Review №68

Derek Spranger was helpful, honest, and communicative throughout the process. He made sure we had everything we needed to complete the purchase of our new SUV! We are very happy!

Sa
Review №69

Lindsey took the time to explain the repairs needed on my car. She talked through my options and timeline. I even went back to ask more questions and she took the time to help me clearly understand. Thanks Lindsey

Ba
Review №70

Dave B was get great getting me the car of my dreams. He was fast and told things as they were. I appreciated that! Every thing was A-1. if not he fixed it. I love the no haggling. There is a up front car cost that is below the MSRP.

To
Review №71

Ive had my Subarus serviced at Bergstrom for several years. Of course Subies never break down, so service is usually nothing more than oil changes/ tires. Im VERY happy to see Doug back at the Oshkosh location as Service Coordinator.

GI
Review №72

This is our 1st NEW vehicle 100% satisfied, bought in Green Bay, called for 2nd key a week later was told at that time person who sold us vehicle no longer works there and ALL vehicle repairs have to be done in Appleton. Would not be bad if it did not take 3-4 hours each time and required to wait in waiting room as they do not offer a rental vehicle for you to do other things. Also first time they tried to charge us for the key that was included in price of vehicle, 2nd visit was charged for repair on tire even though we kept telling them we had 100% coverage, the person repairing the tire said we did not, and we would also be charged for new tire. Called Green Bay Bergstrom and was told YES had 100% tire coverage, after got back home after spending 4 hours in Appleton called customer service and he looked up our coverage and he agreed we did have 100% coverage and would refund our money that was paid for repair. The car was taken in this past Monday for the new tire to be put on and the same person that had done the repair on Friday did the car on Monday, however the one thing that we kind of would of appreciated from her was an apology for not believing us about our coverage, that did not happen. But we did get a free detailing and a 25 pt inspection, which is very much appreciated.

St
Review №73

I’m not sure how y’all got that many 5 star reviews in such a short amount of time, seems a little fishy. I brought my vehicle in in January? I think it was or December… and it was absolutely horrible. I’m pretty sure I was older than 90% of the staff there, and I’m not even middle aged yet. They didn’t look much older than high schoolers. When I checked reviews it looked like it was a common experience. Very poor communication, mischarged for things….I did come back recently for an oil change, just this week actually, and found y’all have hired a whole new staff, much older and far more competent. Very thankful for this! Made my experience exponentially better. They said it would take an hour and it did. Didn’t need to argue either either the rep about how much I was obligated to pay…. World of difference

Ch
Review №74

It was my first time buying a nice car but I was pleasantly surprised how painless it was. Derek did a great job suggesting a car based on what I was looking for. My boyfriend and I both ended up buying a car from Derek in the same week. He also was very happy with his experience as well.

Jo
Review №75

Went in for an oil change and left with a new leased Civic trading in my lease end civic. MY trade in was valued. I was treated respectfully. My requests were honored. William listened and the deal was a good one. I felt heard and the deal reflected my requests and my safety. Everyone was knowledgable, friendly and cooperative.

Lo
Review №76

Lee was awesome in helping us get the car that was right for us with a amazingly quick turn around time. Brad is an excellent teacher and helped us to know how to use the smart features included in the car. Both treated us with respect which made the the experience enjoyable and valuable. We are hooked on Bergstrom Subaru!

Jo
Review №77

Dave Rhein did an excellent job showing and describing vehicles I was interested in and handling the sales. Everything went very smooth. Very professional!! I would definitely contact him when I am ready to buy a new vehicle.

Ro
Review №78

I had a great experience with Bergstrom Automotive. The staff is friendly and professional. Service was done on time and within the quoted price. Most recently i worked with Steve Heinz - he was very knowledgeable and helpful. I highly recommend the Appleton Victory Lane location :)- Lorie Janssen

Mi
Review №79

Purchased a car from Sean. He did a great job showing us all the controls.

Si
Review №80

My experience with Dave Berg was far superior to any customer service I have had in the past. Thank you for all of your help Dave!

Cr
Review №81

Ben Churchill greeted me for my appointment and kept me informed while the service department worked on a problem I had with my car. I am always very happy with the friendliness and efficiency of the staff at Nissan.

Am
Review №82

I was on a quest for a new SUV and I worked with Derek for almost 2 weeks. I test drove a ton of vehicles, and never once felt pressured to make a quick decision to purchase any. I finally decided on the very first one I drove. Derek made the transaction as quick as possible. I absolutely love my first ever brand new vehicle!

Ju
Review №83

I had a awesome experience this time at VW Bergstrom. Everything was amazing and real quick. Scheduling the recall repair appointment, availability of appointments, time taken to service the vehicle, information provided on what will be done, how long etc., shuttle drop-off and pick-up, kind and courteous staff. That is top notch customer service. Loved it.

Sh
Review №84

Bergstroms car service continues to be top notch. Cindi has a welcoming, pleasant way and efficient at the same time,; a definite asset to the dealership. :)

Ja
Review №85

I had a good experience at Bergstrom Nissan in Appleton. The staff was very knowledgeable about the vehicles that they sell and I left with a new truck.

Sa
Review №86

Collin was amazing and very easygoing I didn’t feel pressured at all to buy a car. Definitely recommend working with him to all of our friends and family!

Di
Review №87

I worked with Anthony on my purchase of a new Kona Hyundai, excellent customer service, everything was explained to us in detail. Love my new car!

Mi
Review №88

The service was amazing and everyone there were professional, knowledgeable and so helpful loved their friendly attitudes.

Li
Review №89

I recently purchased a custom 2021 Audi from Bergstrom and worked with Dave Rhein. Dave made the entire experience enjoyable, kept me up to date regarding delivery, explained the paperwork throughly and answered all my questions…..and believe me, I asked a lot! He also coordinated a loaner car that practically drove itself! Couldn’t be happier with Dave and the customer service I received and the car is beautiful! Thank you!

Kr
Review №90

Great experience. Fast, easy, listened to what I said, looked up my warranty and scheduled a pain-free experience of fixing my AC.

Ma
Review №91

After two days of trying to contact Nissan Connect and getting nothing but the runaround in an attempt to find out why my Leaf was not charging, I finally decided to contact the sales agent who sold me the car. Pete was not in, but his supervisor, Jeff, was, and he immediately took action to assess the problem, and initiated activity to bring the vehicle back to Appleton for service. I cannot say enough negative things about Nissan’s customer service at the corporate level, but cannot say enough positive things about Bergstrom’s service response to my problems. I want to personally thank Jeff for his quick response and the rest of the service team that worked to solve the problem. If in the future I decide I need to purchase another vehicle, I will return to Bergstrom’s.

Ma
Review №92

Rodney at the Hyundai dealer in Victory Lane was absolutely wonderful to work with!

Da
Review №93

Always has been customer focused. Weve bought our last 5 vehicles with them. Service departments are clean and efficient.

Ra
Review №94

My 7-series BMW was due for serving in 24 hrs. I had an appointment the next day with advisor Pete. I received a enthusiastic welcome and we reviewed the items to be serviced. I was given a link to keep track of progress. And, I left knowing . All service performed and I was on my way about 2-hours after I arrived.

Ch
Review №95

I live half way between Appleton and Madison and always take my Audi to Appleton, where I purchased it. Even though I work in Madison, everyone is so friendly at Bergstrom!

To
Review №96

I took my truck in for warranty work and routing maintenance. The repairs took longer than anticipated. Ben went out of his way to keep me informed of the status of the repairs as well as to help accommodate me as I needed a pickup to use while my truck was getting repaired.I’ll definitely keep getting my truck serviced with Ben and his service team.

Ka
Review №97

Dave did a great job helping me find a Hyundai. I highly recommend Bergstrom Automotive.

Ho
Review №98

Dave Berg is very professional and to the point. He was very helpful in finding me my RED car! Thank you Dave!

Ma
Review №99

The service we had yesterday was very fast and good .Awesome job with the oil change on my wiles Honda . She was so happy to get her car washed and tires rotated too... Love the real life picture of Aaron not a cardboard picture. These GB Packers are a whole lot better then some Giants, & fans

Me
Review №100

Working with Lee was a great experience. I am very hesitant when it comes to big purchases. I have only owned 2 vehicles in my life and purchasing a new vehicle has been something Ive been dreading. Lee was willing and able to allow me to take the time I needed to make sure this was a purchase I wanted and was able to make. He had open communication and seemed to be open and honest. I let him know when Id be in to purchase and he was able to have the majority of the paperwork completed for me prior to my arrival.He has even been checking in on me post purchase to make sure that Im satisfied with my vehicle. Would definitely recommend!

Information
36 Photos
100 Comments
4.5 Rating
  • Address:134 E Wisconsin Ave, One Neenah Center, Suite 700, Neenah, WI 54956, United States
  • Site:https://bergstromauto.com/
  • Phone:+1 920-725-4444
Categories
  • Corporate campus
  • Auto body shop
  • Car dealer
  • Oil change service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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