Very polite, unfortunately did not have what I wanted. Appliance buying right now is rough, nobody has anything.

Went in on a Saturday and bought 2 recliners and was told they would have to have them brought in from their warehouse and we could pick them up anytime after 11 am on Monday, called Monday at 1pm and was told only one got shipped I asked why and I was told the truck must have not had room for both. We would have to pick them up on Wednesday instead they could have aleast call and let us know they didnt come in we live 40 miles away round trip pretty poor service especially since we had to pay for them in advance

Great experence!

Great! Nice people, big selection, helpful and knowledgeable.

Usually a good purchasing experience but not this time I have shopped here for 30 plus years. Today I was looking for bunk beds and seen an adhly umbrella and stand on clearance very good deal so was wanting to purchase I had seen it a few days prior but their card machine was down so returned a couple days later to pay for it. Westco ran my card for the amount of purchase and the sales girl told the manager the computer made a strange transaction so they played with computer I asked if it had been paid for and manager couldnt tell me for sure so I went to my truck logged on to my banking and it showed the transaction pending as was all my transactions for the day until they update at midnight. Showed the manager the transaction on my banking and he would not let me have my umbrella I had paid for it ? He played with the card machine until it showed a payment a refund and a payment I have an open account with them yet I could not take my umbrella if I had wrote a check I would have been home with my umbrella and he wouldnt of been paid but thats ok? Till my check clears but not when his machine dont spit out a receipt? I didnt get my umbrella didnt buy a bunk bed called my bank and told them cancel the transaction or dispute it whichever works . I will NEVER do business with people at westco they do not understand business how to treat people or how an ach or check or an account works or how to compromise to keep a customer I can think of several ways this could of been handled to keep both parties happy.A good store manager would of also. I WILL NOT SHOP HERE ANYMORE.

Fantastic experience! No waiting, buy off the floor! Great prices and easy financing options!!

Nice clean friendly place with a lot of product to chose from

Lacey was very knowledgeable, and helped us make what we feel was a great decision concerning our choice of furniture, we also appreciated her great customer service, she made our buying experience very exceptional, Thank you Lacey for such great service

Larry and Bill delivered a refrigerator, washer, and dryer to my house today. They were incredibly helpful and courteous. They explained everything they were doing and handled the appliances very carefully. They were mindful of my home and not bumping into walls or ruining the floors. The appliances arrived in perfect condition and they tested them all before leaving. The were sure to answer all of my questions and I felt like they went above and beyond to provide excellent service.

Wayne Ray assisted us in buying our mattress and rocker/recliners at the Neosho Westco store. He was most courteous and patient, explaining the different mattresses, and helping us to find the one best suited to our needs. We very much appreciated him, and are very pleased with our purchases. Thank you Wayne, and Westco. Oh, and wed also like to give a shout out to the gentlemen who delivered our furniture. They were wonderful, and efficient.

Went in not knowing exactly which type of chairs we were looking for. Jo Ann was very helpful since the selection was extensive. We purchased two chairs and even found an end table that is an excellent match for our style. Wouldnt hesitate for a moment to recommend to anyone to visit this store.

I was very impressed with the huge selection for the whole house. Quick. Knowledgeable. Polite. The prices were very reasonable. They delivered when we wanted and were on time. They assemble, set up, and took all the trash with them. Very pleased.

Wonderful have done a lot of business with the store

We had been looking for the right sectional online for weeks. I walked into Westco in Neosho and Joanne Wellmeier helped me find our new couch that day! She answered zillions of questions, looked up more information, and was even able to help get our new couch delivered earlier than expected!! I will definitely shop Westco again! So simple, great product, great prices.

Superb quality, both in furniture and customer service. I worked with Joann, but everyone was friendly and helpful. Furniture was delivered and set up in an amazingly timely manner. I will be doing all my furniture shopping here!

Decent prices.

Great service! Wayne Ray was very easy going and very helpful!! He made it a wonderfully stress free experience. Very please with our new bed!! Thanks Wayne 😀

I had a very pleasant experience. Ryan was very informative and helped me in my mattress purchase. Lacey was also very helpful as well. We will definitely be back for our next furniture need.

Bought a living room set. Very happy with the furniture. The lady who we purchased from... not so much. she was very pushy and excited to make a sale but not in a good way. It was like we were her very first customers and she didnt really know what she was doing. Any question I asked she didnt have an answer for and she would have to ask someone else. This is the only place in town to buy furniture so no other option than leaving town.

Found the perfect adjustable bed for less than half of the other brands and then two new recliners! Worked with Wayne Ray and he was very patient and very informative!!! Go see him and get exactly what your looking for and more!!

Great experince. After looking in Joplin for the past few weeks, Ryan was extremely helpful in answering all our questions even though we came in at closing time. Helped us find furniture that fit our current needs and was not a pushy salesman! 👐 Will definitely be a returning customer!!

Love our furniture! Awesome service, Bill and Larry provided delivery with a smile. The Sarg, Joann, helped us select the right pieces. Thanks, Pat & Betsy

Lacey was very informative and knowledgeable of the merchandise and options available. She worked with us for delivery and times that worked best with our schedules. She will be missed while out on leave.

Great local with the best sales people. Just saw they now have Tempurpedic on their floor. Awesome

JoAnn Wellmeier helped us tremendously! She was very responsive with all of our questions! Ask for her when you go to Westco in Neosho! You will not be disappointed!

Really nice quality furniture. Very impressed!

Ryan was very helpful and treated us kindly. He really helped us after our home was flooded. Come see them and get your furniture. Thank you Ryan from the McCamish Family.

Wayne and the entire team did a great job helping us pick out the best refrigerator and washer/dryer for our new home! There was no upselling pressure throughout the whole process and it’s being delivered in 3 days!

Top of the line furnishings and friendly service.

Salesperson and transaction was seamless. Setup and delivery was a breeze. Thanks

Thank you for the great advice and help Wayne Ray!! You were very helpful!!

Found the perfect Mattress set for me, thanks to the help of the Employees here! Very helpful and attentive to my needs! Thanks!

Wayne and Joann were very helpful, answered all my questions. Very nice people

I have worked with Westco for years everyone is super friendly especially JoAnn. Couldnt ask for a better to place for your home furnishishing needs. Ryan and very pregnant Lacy are wonderful as well.

Wayne and Ryan they were very nice to us and we got discount I will advice all the couples who want buy there furniture they should come here and see all the beautiful furniture we are very happy to come here and got our new furniture

Fast and easy to find a great couch and mattress for a good price. Ryan helped me get in and out quick :)

If you are looking for new furniture for your house Westco in Neosho is the place to go. Make sure to ask for Lacey and she will help find exactly what your family needs!!

We came into westco today and had a wonderful experience with lacey lasiter! She is a great salesperson I would recommend her to anyone.

Westco in Neosho mo is one the best stores. The sale person is lacey laister. She helped me out so much when I was looking for my washer and drawer set. She wasnt pushing she was very kind and helpful. I definitely recommend lacey lassiter at westco in neosho mo.

Great store and awesome people. Ryan and Joann will take care of you!

Have bought a fridge and a TV here. Their financing is great, and they have reasonable prices.

Ryan Hurt helped set us up with a nice living room set.

Overpriced, poor quality furniture. Appliances are decent in price and quality. The old blonde associate is really rude and hateful. I am greatful that I only have one more payment of my account so I no longer have to deal with her. Save yourself the aggravation and just order your stuff online.

Joann Wellmeier was very helpful and we got exactly what we wanted.

We had been looking for bar stools to match our rustic farmhouse theme online, at flea markets and in retail stores for a few months now. We had done business back in Kansas with Westco but considered it mostly a charge type store, which is not what we wanted to do.On a whim we dropped into Westco in Neosho to take a look at what they had and honestly didnt figure that we would find anything since I had already looked online.We were met by JoAnn Wellmeier (hope I spelled that right!) and asked if they had any bar stools. She said that they had a limited selection and took us back to the dining section of the store. Which is bigger than it looks by the way.Just what we were looking for... rustic heavy wood/metal chairs just the right height for our new bar. Only they were part of a larger table, four chair and bench set.But guess what? Not only were we able to purchase just the three we needed but they were also on sale! Bonus!!! They were originally approximately $120 each and we were able to get solid made Ashley Signature Design quality for $79 each! The best part was no high pressure sales, polite and pleasant service from Ms. Wellmeier.We learned not to make assumptions about individual stores or what is featured online because you actually be surprised to find exactly what you need locally and at a great price. I wish we would have gone there first!R&K Hine

Joanne was very helpful and everyone is exceedingly friendly! Wonderful experience :-)

Lacy was very helpful and not pushy, good buying experience. Thanks for your help

Lacey was great ro work with and helped us pick the perfect furniture!! Great service and a great lady!!

Just bought a recliner!! Great service and great products. Check them out

Friendly, good selection. helpful staff.

Fast, friendly service! Ryan Hurt was great and honest!

Great store with helpful salespeople.

Kathy was amazing in helping us find the perfect setting of furniture!!

Ryan was very informative patient and helpful. I havent been disappointed yet with my Westco purchases!

Westco what I think ? OK westco was awesome a salesman name Ryan told me everything I needed to know about buying a furniture in and out full details and i recommend westco in neosho cant beat their prices there service there honesty thank you westco neosho 64850

Run, not walk, away from Westco in Neosho. My wife and I dealt with a sales lady named JoAnn. We went and looked at some new bedroom furniture for our kids. The first time JoAnn was nice and super friendly. When we found the same furniture somewhere else at a better price, we asked if Westco would price match their competitor. JoAnn went from super friendly to nasty and rude. She snapped at us that they would not, right in front of the manager Randy. It seems like she is running the place and not him. We wanted to shop local, but its hard to do when the sales people are rude and hateful. We ended up getting the bedroom furniture somewhere else at a better price, so shop around.

Friendly and very helpful will be coming back again

Joann and all the gang is so wonderful! I will come back over and over!!

Just Visited, no purchases of yet. Friendly helpful sales lady.

Shop there all the time,great prices

Friendly manager with multiple types of furniture available.

Good service Lacey worked with us

The salesman was constantly talking and stayed with us the whole time. It became very annoying. ..wont be back

Ryan is new manager and is great!

The elderly woman that works in there at Neosho store would run a buyer off. Very unpleasant. Id fire her.

Ryan was helpful and very friendly at the Neosho...

Went searching finding a mattress and Ryan helped us find exactly what we were looking for even though he acts like hes 10.

Good place

Friendly customer service (JoAnn), especially! Thanks for your help

Great deals and friendly

Good selection

Very rude ppl there.

Cool

Price and selection

Okay