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Pro-Lube Tire and Auto Center
1406 N Business 49, Neosho, MO 64850, United States
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Pro-Lube Tire and Auto Center
Comments
Da
Review №1

They do a really good and thorough job, they will even inspect other parts of your vehicle and let you know if its needing repaired soon as well.

Mo
Review №2

There’s no other place I’d ever take my vehicle! They are beyond professional and transparent on all work and services they provide. I’m grateful to have such a wonderful shop close to home that takes great care of all my needs in a timely, cost efficient manner! If you’re looking for a mechanic I highly recommend Pro Lube! You would never be disappointed! Thank you guys for all you do for your customers!

Jo
Review №3

Super unprofessional. They sold me a defective part and later told me that I was on my own and if I wanted to come back 2 days later, i could. I got stranded!!! Thank you very much for your rudeness over the phone! DONT GO THERE, UNLESS YOU WANT TO BE TREATED LIKE S%#^!! Im never going back and Im warning you not to go there as well. Such a poor quality job and unfairness at its best!!!

No
Review №4

Great service. Fast job done. Clean shop. Best to have an appointment, but they were sweet & squeezed me in. Thanks guys!

Ma
Review №5

Fitted me in last minute, did a good job

Am
Review №6

Brought my Dodge in with a significant oil leak. They diagnosed what needed to be fixed and talked me through the problem. They also had it fixed same day! They were very professional and treated me like Ive been having my car services there for years! I highly recommend this place. I started taking my car in back in October of 2020 and will continue to take it to them. Its nice finding a repair shop you feel you can trust.

Ge
Review №7

Great auto center, good work and prices.

Ha
Review №8

We got in the same day as we called and they took care of our truck right away.

Je
Review №9

Great prices and service from a local company!

Ca
Review №10

Over priced, they lied about where my broken part was to get more out of me for labor. 🙄 also charged me $60 to tell me exactly what I knew when I came into the building.

Ma
Review №11

They always do a good job.

Ti
Review №12

Great people kind helpful and were pretty reasonable I guess.

Je
Review №13

Very polite people, serviced quickly, had accommodations to help keep my children happy, was able to take CC info over the phone because I forgot my purse, adequate waiting room temp

Ka
Review №14

Very good service. You have to make an appointment make sure you call ahead.

Ke
Review №15

They do a good job. Professional environment. Prices are high. Nearly as high as the dealership. But they get you in faster and get the work done when they say they will.Also, they are open till 7pm. Thats very handy.

Ja
Review №16

I love these guys they do great work!!

Ka
Review №17

Always professional and care about costumer needs an honest business will recommend to everyone I know

Sh
Review №18

Very knowledgeable crew! They have total maintenance opportunity for your vehicle. They can service all your mechanical needs.

Ri
Review №19

Asked for them to give me a quote for repair on one thing that was wrong with my car. Instead they performed a detailed inspection and sent me a bunch of super long text messages when I specifically asked them to call me since texts eat up my minutes. Then they charged me 40 bucks. Needless to say Im never going back. I understand that one has to pay for labor but 40 bucks just to give me a quote? Thats ridiculous..

Ad
Review №20

The fix was fine, just too expensive, not worth the money. I should have just walked away, but I was in a time crunch. I would not willingly go back.

Da
Review №21

They got me in late at night and were quick. The quality is lasting me so far and I have nothing to complain about, the price is fair and the people are nice!

Me
Review №22

Great customer service

Wi
Review №23

They had good customer service and got it in with no delays but took an hour and a half to put 4 new tires on my car. So while they had a great lounge I think they need to speed up their service more.

mi
Review №24

My Armada runs and operates better than it ever has!!

Be
Review №25

Very efficient and courteous!!

Ma
Review №26

Always busy but great customer service

Be
Review №27

Good job guys! Thanks!

Ne
Review №28

I dont give 5 stars very often but these guys were the best. Friendly and great and professional service. Great prices too.

Je
Review №29

It is a pretty good place only thing I didnt agree with is them not being able to do the work that was needed to the car and still charging me to look at it

Rh
Review №30

Great same day service! 4 tires, struts and came in under the quote given!! Thanks Chris and the guys you were awesome!

Jo
Review №31

They just didnt want to help and hung up the phone on me as I was talking

Ga
Review №32

Im not sure where all the miscommunications came from, but I will not bring any vehicle back to this auto center.We assumed an auto center with such high ratings would have great customer service, ownership, and knowledge of auto mechanics. We have a Ford Focus that we had recently replaced two tires on, and the other two tires needed replaced.So, all we needed were 2 new tires and an alignment.We dropped the car off, filled out all the paperwork, and were quoted $170 for the tires and alignment.Over 24 hours later, we come to pick up the car, and we were never notified that our car needed more repair.Our paperwork with any contact information was lost, never filed in their system.We ended up with two brand new tires, ONE of our already new tires, and a bald tire. Mind you, even someone with little to know mechanic knowledge could determine that this tire is needing replaced.We never got an alignment, and were charged the originally quoted $170 for us to receive two new tires, them to take off one of our newer tires to keep, no alignment, and a claim for more mechanic work.Upon taking the bald tire back to the shop to obtain our original newer tire, we were met with poor customer service and almost zero ownership.The mechanic from the previous day/night that had worked on the car wasnt there, so they werent going to be able to do anything, as a company, with the tire until that mechanic got there that day.After some conversation, we finally came to the conclusion that we could come back in an hour to get our original tire. Upon return, they offered a $2 reimbursement for tire disposal.I never heard any sort of apology until we were leaving, and all blame for any miscommunication or wrong doing was put onto staff that were not present.This entire situation has caused us a loss in our own time, money, and scheduling for a fairly simple task that was not completed, and over half of the work that was done, is needing to be fixed.And this was all just for TIRES.I cant imagine what would have happened for an actual in depth mechanical issue.I will not be returning, and am highly disappointed in the entire way that a relatively simple situation was handled so poorly.

Ly
Review №33

My favorite place to go for my vehicles. Fast service. Great people working here. Always a positive experience.

Li
Review №34

Repalced an AC line for me in my Gmc Acadia. Price was very reasonable and staff was friendly! I will most certainly return in the future!

St
Review №35

Great group of mechanics that work well together. James replaced the wheel bearings on my wifes Maxima in record time, and talked with me about the specifics of our car. Super nice and easy to talk to, I highly recommend Pro-Lubes service.

Da
Review №36

Nicest, most knowledgeable staff that genuinely care about your experience. Just some good ol boys doing good work.

Mi
Review №37

Great service

Te
Review №38

This is my first choice of places to have a car repaired.. Good pricing on tires and a great Staff.. I feel this is the best place in Neosho to have your car serviced or repaired.. Wade and the mechanics are very knowledgeable and friendly. Give these folks a try.. Thanks !

Ll
Review №39

Great bunch to work with. Work is done right without issue, No worries.

Sh
Review №40

They were very professional and thorough, and got us in in a timely manner

Ro
Review №41

Trust worthy. Thats hard to find these days.

Am
Review №42

They got me in quick. A little pricey though.

Wi
Review №43

Fixed the steering pump quickly and fixed another issue while they had it there to save on labor at a later time. Great crew and excellent service!

Ch
Review №44

Although having to return to the Maintenance Store the following day, it was definitely worth it! I am so appreciative that these employees at Pro-Lube take the time to get to know their customers and make sure they fix their customers cars the correct way. Been up to Joplin about 3 times and around town and not once have had a problem since! I will definitely be back for more work on my vehicle!

Ha
Review №45

I would not recommend it to anyone

Ki
Review №46

A wonderful and trustworthy company. I loved the ability to schedule my appointment online. The service was great and fast. After they serviced my truck I noticed a small scratch on the door of my truck and when I mentioned this they fixed it. Thank you to the great people at ProLube!

La
Review №47

Great people

J
Review №48

I cannot express enough gratitude for my experience. We had been to two other tire places within a 40 mile radius. No one could find the leak. The gentleman who helped us took the time and care necessary to find the problem and fix it!!! Thank you SO MUCH!

An
Review №49

Me and my family are trying to fix the C02 sensor on our 07 Dodge Ram. We dont have time to fix it due to it being behind the compressor and we have our own full time jobs.They fixed it at the charge of $140 and an hour of labor when we gave them the part. This is sort of high. But other than that; It is a pretty good business.

Jo
Review №50

Fast, efficient and honest. I work in insurance and I always tell my clients if you find an honest shop hold onto them like gold because they are hard to find in this day and age. And thats what I have here. Thanks Pro Lube.

Le
Review №51

What can you say except they are honest trustworthy and treat my car like it was their own. Great guys

Le
Review №52

The guys did a great job on my vehicle and Im taking my truck in next week. Great knowledge and service and very friendly. Thank you guys.

Je
Review №53

Thanks for the quick service for my wifes 2013 f150. We appreciate all you at Pro-lube.

Ar
Review №54

Ive been here twice and every time the service is fast and the price is good. Their customer service is also stellar and theyre very good about fitting you in to their schedule for whatever you need.

Jo
Review №55

Absolutely wonderful people. They treat you right, and when they fix something, it is fixed. If they are in doubt, as can happen, they let you know and always keep you in the loop on what needs to happen.Took my new-to-me van in because the service engine light came on, and there were some minor irritations, such as the charging port stopped working. One fuse, one loose bolt tightened, and a catalytic converter on order, and I was back on the road in thirty minutes.Catalytic converter installed, and runs so much better!

Ja
Review №56

Very fast and super nice and helpful

Je
Review №57

Got me right in as scheduled kept me up to date on repairs just as quoted great service

Cr
Review №58

I had my wife take our Kia out to have the brakes checked since it rolled 70K miles and the dealership had said they needed to be replaced. Praise the Lord for honest people, Pro-Lube guys said I was still good for several miles!

Di
Review №59

This company is very thorough and professional, and my husband loved the fact th at they use Valvoline oil. A thirty-five year mechanic, he says it is the very best on the market!

PA
Review №60

You can not say enough great things about them. Great service great smiles and do dam good work on my car.

Ch
Review №61

I trust them to keep my old Ford going. When I get ready for one of my out of state trips they check everything and they make sure that its ready for my trip. I trust them to keep me safe.

Ty
Review №62

Friendly staff, and they do good work.

Da
Review №63

We have been using Pro-Lube for years and have always received excellent service. Fast and efficient, I cant ask for more.

Ro
Review №64

Extremly nice people working there. Took the time to properly fix my car. Price was extermly cheaper then all others. Must use this mechanic again.

Te
Review №65

Great store and Great customer service!! Honest and efficient and reasonable!! Would HIGHLY recommend this place to anyone. Great team there!!

Ma
Review №66

I am very pleased with the prompt reliable service and the friendly personnel that aim to please. They get the job done and they do it right. I highly recommend Pro-Lube Maintenance Center.

Mi
Review №67

Great place. Great people, they wont rip you off.

No
Review №68

They have serviced my vehicle for 3 years. They explain issues in a way you understand completely. They are friendly and professional at all times.

Ja
Review №69

Waste of time didnt have proper tools to do front end alignment.

Jo
Review №70

I dont go anywhere else. These guys are my go to for any and all ICE car needs.

Ma
Review №71

First and Foremost is Customer Service and are the best in the area

Ca
Review №72

Friendly, informative staff, prompt service, comfortable waiting area. 👍👌.

Ha
Review №73

Fast and friendly people to do your oil change

Br
Review №74

The team at Pro Lube are always kind, helpful, and makes sure you get just what you need and nothing extra. You can trust them to do what is right for your vehicle.

Ch
Review №75

Great customer service

Ch
Review №76

Pro-Lube always provides great “on time”, “on target” professional service.

Tr
Review №77

First Class Full Maintenance Shop with a Full Service Speedy Lube and Oil Change Bay! Everyone needs a shop like this in their hometown!

jo
Review №78

Overall good service and they definitely stand behind their work.

Mo
Review №79

Always good service, friendly staff and all work done in a timely manner.

Jo
Review №80

Great Service.... Very knowledgeable.

An
Review №81

Fixed all my noises and kept me on the road.

Su
Review №82

Always friendly and great service!

pe
Review №83

Fast and friendly service with good communication. Only stopped in for an oil change, but looking forward to counting on them for future automotive needs.

Sh
Review №84

Fast, professional... affordable, above all trustworthy!!

Ch
Review №85

These guys do great work

Ga
Review №86

Great service and care for your vehicle.

Ja
Review №87

My battery was dead and it was just past its two-year warranty. But they pro-rated it for me and it was only a few dollars for a new one.

Te
Review №88

Stopped in while shopping for tires. Very friendly, clean and prices were right in line with everyone else

ke
Review №89

My only auto shop!

Je
Review №90

Very thorough and knowledgeable

Ke
Review №91

Went in for an oil change and transmission fluid change. After an hour they told me they didnt know how to change my transmission. I wont be back.

Mo
Review №92

Good service and great guys.

Ta
Review №93

Expensive but did what they said.

La
Review №94

The staff at Pro-Lube go above and beyond for their customers.

Da
Review №95

Great people & service.

Sh
Review №96

Waited for 2 hours on an alignment

Jo
Review №97

Great place

Cr
Review №98

Very poor work

Je
Review №99

No issues

Pa
Review №100

Good quick service

Information
13 Photos
100 Comments
4.4 Rating
  • Address:1406 N Business 49, Neosho, MO 64850, United States
  • Site:http://prolubetireandauto.com/
  • Phone:+1 417-455-9000
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Muffler shop
  • Oil change service
  • Small engine repair service
  • Tire shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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