I stopped in today in need of a battery and was greeted by an employee named Al. He was professional, polite and personable. Al swapped out my battery quickly and got me back on the road. Great employee.
Needed wiper blades - great selection & they installed for free. A+
Friendly and helpful but prices are a bit higher than their competitors. Their employees did seem a bit more knowledgeable than some of their competitors employees though.
Had everything I needed to get the job done clean store and helpful and polite service
They did a good job just need to keep up with whats in stock and what they can get better. I ordered a part and when i arrived the next day they said they didnt have it and couldnt get it.
Fast, friendly service and great parts!
Better than auto zone
Becareful when checking out to make sure you get the proper dollar amount discounted when there is a sale!!
Today they helped us by testing our alternator and the battery. The batt was good, the alternator wasnt. They helped us spend our money on the right part so we could get back on the road.
Super clean store helpful and polite service
I believe this is the best place off-line for my vehicular requirements.
Quick service, I walked in and received help right away!
Great prices and order was ready for pickup when I got there. Website for ordering was great and user friendly.
I like this place its got all the parts and everything you need the people behind the counter is very nice they help you out you can get a part theyll help you find it and the environment in the store set up is actually perfect I liked the environment and I like the employees and people there
Always kind and courteous. Very informative and helpful.
Great service! Counter guy went over and above to help me locate two items.
Quick in and out. Parts when you need them.
They were very helpful, check my battery for free. And let me know what else I needed.
It has what most people need
Had to get brakes for my car. Super helpful sales person. Very nice did not try to up sale me.
Had a problem with alternator I had purchased. Is now my FAVORITE automotive store! People were super helpful and friendly! I think the young mans name was Kody who helped me. They exchanged the alternator for a replacement without any problem whatsoever! Even helped me find my proof of purchase. I couldnt find receipt, purchased online and picked up in the store. Folks seem really honest and helpful. Such a wonderful and very rare thing today. Thank all of you!
I know this is nitpick but when i got there I saw a motorcycle with a trump 2020 flag bigger than the cycle itself and I was already going to turn around. But I needed something and I was just checking the prices. Well walmart is cheaper so I didnt buy anything. I hate trump and as long as that bike is in the front I will not go in again
Great experience at advanced auto parts on grantline road in new albany
By far the best experience with an auto parts house Ive had in southern Indiana. Great job guys!!
Sweet
Fast, friendly service. Went in with a faulty battery that was still under warranty and after testing the battery they replaced with no problems. The employees explained exactly what was happening in a professional manner and were able to get me in and out quickly.
Fast service, helpful staff, competitive prices and prompt checkout.
I hate having to work on my car, but when I do, Advance Auto parts is my go-to place. Wes and the rest of the staff are extremely helpful and knowledgeable. Theyve helped me save a lot of money, and trouble.
My husband went in there was a man looking at papers i asked him if they carried strobe light for top of trucks i need them for snow removal tonight. He didnt even acknowledge i was talking or there. So i seen another guy and asked him he threw his hands and arms in the air and said idk well dont seem like they care about doing their jobs maybe the town building an o rileys across the street will put them out of business
Melissa is the manager. She knows her stuff, and helps out any way she can. She demands quality from her people. Great place to go for quality parts.
This place is great. I thought I needed an entire battery ground cable. The manager came out and diagnosed a faulty cable terminal. Then he replaced it on the spot for free, with the part only costing $3...he wouldnt even take a tip. He spent 20 minutes of his time and I appreciate it.
Was very helpful, telling me what my problem was.
Ive learned they have parts I need with good prices.
Very helpful when your car is down. Nice guys and a lot of help.
Updated review: The last few times Ive been in here, I have been treated very rudely, worsening each time. Once the OReillys opens up across the street, I will have zero reason to come here anymore.
My husband loved it
Very helpful and had all the things I needed
Cody was awesome, very helpful, knowledgeable about older cars and just a nice guy!
Friendly knowledgeable staff. Easy return policy. Decent prices.
Great staff good prices very knowledgeable would buy from again
The staff there helped me with my classic car when AutoZone turned me away. Without there computer auto zone emoyees are to stupid to find a car part. All i needed was an oil filter for a 350 small block chevy and the guts at Advanced auto knew there stuff. They had no problem finding what I needed. Highly recommended Advanced. Apparently they are more advanced then their competition. I wont be shopping AutoZone again. Im advanced all the way.
Staff was very rude we came in to price spark plugs and we ended up asking a customer for help with a jump start because the employees were too busy standing around. We ended up waiting 45 min for any help. Next time we will use a different part store.
The counter person was extremely helpful had the part that I needed even a tool to help me change the part on my van to get me back on the road again very nice and courteous
Got everything
Have what I need
Friendly workers. Clean. Stocked up. Little over priced on somethings. Good price on other things.
Helpful staff. They do free check engine light diagnostics and told me to just drive my 2001 Ford Windstar van rather than do expensive repairs because most of the issues are are caused by loose connections from being wrecked . I had a car repair shop tell me the same thing.
Convenient, good service and good products.
For someone who is car challenged like me, this place is great. Everyone is so friendly and helpful.
They are very good at their job thank you all Ill shop with Advance Auto when I need more parts and advice.
Service people were fast and friendly. Very informative.
Best prices!!!
Smart and knowledgeable employees. Always get my parts right the first time, unlike their competitors.
Employee went out of her way to help us out even when she didnt have to. Great place to go for parts.
Very helpful and informative about your auto needs.
They had parts. For autos. Generally helpful, willing to install stuff.
Super nice folks. They were very helpful and even installed the battery and wiper blades for me.
Good prices
Al at the Grant line store excepitional customer service..
Good service and price.
Always friendly people that know what to look for an go out of there way to help find those hard to find parts
Competitive chain auto parts store
Helpfull employees, they have what you need
They are life savers the only ones who had the piece I needed for my car!! Thanks
Help out good. In and out no time
Cheapest place in town.
Walked past 3 signs that said free battery installation. Got to the counter, bought the battery and was told that I would have to install it myself. Walked past the 3 signs that said free installation and put my own battery in. I guess when they say the install is free it means that the you have to do it yourself.
Very helpful
Stocked the parts I needed and could not find at several other local auto parts stores at slightly lower prices quoted at the other stores. The parts reps were courteous and helpful.
They sell auto parts at a decent price. The attendants are generally knowledgeable.
Great service. Wide selection
Rude unprofessional and the manager Eric trys to treat you like a criminal to honor a warranty.
Ordered online the night before, was ready to be picked up in the morning. Find coupon codes for a bigger grin!
Always willing to help and good prices!
Went in to have them run a digonostic for a light on the guy would give me the time of day to do it he said he couldnt help me autozone it is
The people there are very knowledgeable and very helpful.
Great place for parts and the only place to have them in stock
Very rude and keep putting me on hold and wont answer the phone.
Friendly staff, very knowledgeable
Andrew and Chick were awesome!!
Didnt have what I needed
These actually do know what they are talking about
Great peopel and the parts are the best
High pressure sales tactics, condescending tone of voice, and not willing to help. Low wages and poor management with a dash of Indiana stupidity.
Excellent staff and very knowledgeable.
Good deals on oil change parts
Great part at low prices
They always seem to have what I need in stock.
Rodney is obnoxious and should be fired. Disrespectful to say the least. You cant keep customers if they arent treated like they matter Bad business just go somewhere else.
Staff is extremely rude and disrespectful. Sent my wife to get her battery replace while I was out of town. Richard who helped her was extremely disrespectful. When replacing her battery he cut wires off the terminals and told her who ever put these on here is an Idiot. The wires are for a relay and are suppose to be hooked to the battery terminals. He admitted he didnt know what they were for and yet still cut them. 45$ repair that I had to pay out of pocket because of this. I will NEVER give AA any more of my business
They are a bit pricey on some things but on the plus side, you can get 85% of the things you need for your vehicle here.
They got car parts and a parking lot
Good prices on mufflers!
Always very helpful and polite.
They offer a Military Discount!
The people here are always on the ball
Went in just to have them run the diagnostic tool for a check engine light. The General Manager of the store was incredibly rude - so much so that I had to ask him to step out of my car so I could leave. Dont go here, go to the AutoZone at Grant Line and Daisy - youll be happy you did.
Guy was super rude bought my part from autozone
Had what I needed but took forever to check out.
Quality parts and good prices