Their customer service has been great. My issue is with the products the choose to sell. We had a laminate flooring installed in my house that ended up not going well. As the floor was laid, the tongue and grooves began to not line up. A company rep ended up coming out from the flooring manufacture and determined a bad batch of flooring was produced causing the alignment to be off. A new batch was ordered and the manufacture agreed to replace at full cost. New batch came in several weeks later and guess what, it suffered from the same issue. Not wanting to go through this problem for a third time, we opted to switch flooring and selected a different brand. That flooring was laid without issue. Current flooring has a 25 year warranty. Fast forward to now, and the third flooring has started separating in multiple spots throughout the house. We were told this would be another warranty claim that would require a company rep and with a warranty case opened. Here is the other problem. We have special made/stained cabinets. Getting new trim work each time we get new flooring is a challenge. We have to cover that cost since it is a special item with a high cost. Needless to say, we are currently living with the third floor PC had put down which has visible splits and defects in four spots.

I have been going to this store for years but I will not be back I feel I was disrespected and not treated well at all by the person in front and I will compare this to the customer in front of me who was treated very nice.I feel I must say that money spends well wherever I go even though my skin color brown. However when I went to Home Depot I was treated quite well and I will be going back there!!

As a general contractor and renovator, my customers depend on me to deliver quality products and services on time every time. PC Building Supply excels in providing the very best in products and services and nobody in New Albany does it better than Sandy. She sets the bar as high as anyone in the industry for customer service. The company she represents, their products, product knowledge, use of technology and her product presentation is all definitely deserving of 5 stars. If you are building for the first time, adding a room addition and need to match, or replacing your old windows look no further than Sandy at PC Building Supply in New Albany.

The contractor PC hired to install my hardwood floors did a terrible job. After my hardwood floor was installed, had to have them come out two extra times to repair some items they messed up. They beat up my baseboards and said they would come out and repaint them. They never contacted me so PC said they would take care of it. After coming out twice to look at the job PC decided they would let the contractor handle it, two weeks later have not heard from the contractor. I am tired of dealing with PC and getting the run around. I am sorry I do not know the name of the contractor, but the head guys name is Jeremy (only saw him once), and the installer was Dave.

My son works at the sellersburg location . Service was excellent 👍

Everything went well, very helpful

Loved Ellie in the lighting department! She was great

Pcs customer service is outstanding. I had some questions about a product I purchased and they said they would follow up with the product manufacturer and get back with me. They called me with an answer within 15 minutes. It is refreshing to do business with a company that actually does what they say, unlike the big box stores. Great company and great employees.

A very clean home center. A great alternative to other big box stores down the road.

Great customer service and always helpful and knowledgeable

Looked like they had everything a person could wont

Grat service very kind people 😁👍

PC Home Center in New Albany has good straight Lumber they load it for you and check the lumber . Ryan at the desk treated me good and gave helpful advice. I would not be doing this review if it wasnt for the way Ryan treated me

Great place had everything I needed.Very respectful employees prromp to help you with your needs.

Very interesting and a wide variety.

Above and beyond customer service

Professional and friendly staff. Great products, great prices.

Joe Cunningham was very helpful and informative. Will use for our project. That good!

Very professional locally owned building supply center. Great custom door work.

I love this place. People are helpful. Workers in warehouse are knowledgeable and considerate. Reps are attentive. If they don’t have what you need they can locate and order it. They are also very capable of providing installation/application instructions. They will also Help with finding the right tool for the job.They have two locations Sellersburg and New Albany.They do deliver.

Ellie is the best!! She takes care of me every time I go in.

Very nice sales staff. Lot of things too choose from.

Great place to find unique home decor!

Great sales people

Very knowledgeable and always polite.

Great place

Does not care enough inventory

Very helpful

Very helpful

Has everything