First time testing out mattresses and it was super easy and fun to experience. Beau was extremely informative, genuine, and not super pushy, which was nice for our semi social anxiety issues. 😅 We are shopping around so didn’t buy anything yet but it’s gonna be hard to beat this experience and bed.

It was very easy and he had great suggestions. By far my favorite bed store and I would heavily recommend this store

Beau was great and showed us several different mattresses to fit our needs. She was only concerned with finding the right fit for us, not selling us the most expensive mattress. Our experience was great!

Very informative and professional in helping us make the best decision in choosing the right mattress for us.

Very friendly and accommodating. Gave us different options based on our needs. Overall satisfied.

Go see Beau! Had a great experience, very knowledgeable and helpful! We had tons of questions and were met with information, honesty and patience.

We bought a mattress here about 6 weeks ago but it was too firm for us. We came in today to ask about the 120 Night Better Sleep Promise. Manager Beau Halcomb made the experience really easy for us. We were able to purchase a new mattress that was better suited to us and also a new mattress for our guest room for no extra money. Thank you so much Beau!

Great service! No sales pressure! Beau was very knowledgeable about all of the mattresses. She made sure that I was getting the mattress I needed and did not try to get me to buy more mattress that I needed. Thanks Beau!

We had a wonderful experience choosing our new mattress! Beau helped us choose the one that was right for us!

Needed a mattress for our little one. Called and spoke with Beau, she was quick, efficient and knew exactly what I was looking for. Had great customer service and knew the products. Would recommend going to see Beau for all your sleeping needs.

The salesperson that helped us was very knowledgeable about all options & made sure to ask us about other add ons such as mattress covers, pillows, a base & a frame for the bed we picked out.

Beau was very helpful at providing details about different beds and not pressuring us into buying.

Beau was very helpful and thoroughly explained the different options to us. We appreciated her honesty and knowledge in helping make our decision.

I received an amazing product with excellent service!Beau is the best!

Had a great experience with beau halcomd would seemed my friends here

Excellent Service from Start to Finish.Dennis Alms, Project Manager/Store Manager,Arranged everything.He was Courteous, Professional, Helpful, Informative, thoughtful, and offered exceptional service. He arranged everything from start to finish and made the entire process so easy. He setup delivery of new, removal of old, and installation/setup a breeze. The delivery guys were Professionals from start to finish. They were knowledgeable, efficient, and truly amazing people. Great experience !!!I will buy from Dennis again in 8 to 10 years.He is a true Professional....this store is lucky to have him.R/,Mark Gibbs

Beau helped us find the perfect setup! Her customer service was outstanding and her knowledge top-notch.

Beau is fantastic! I got all my questions answered and found the best fit of a bed for me. Would reccoment stopping in for any bed shopping.

Beau was amazing in giving us all the information we needed to purchase the perfect mattress for us! Awesome customer service and will reccomend to anyone!

Great experience finding the right pillow with Beau.. Highly recommend.

Beau was lovely and helpful! would gladly recommend!!

NEVER thought that purchasing a mattress would be enjoyable but Dennis Alm at the New Albany location absolutely made our purchase a painless and enjoyable, yes an enjoyable experience. Dennis was extremely knowledgeable and professional yet down to earth kinda a guy!! Their selection was the best around and we are so glad we made Sleep Outfitters New Albany our first stop....we didnt even go to the other stores. If you are looking for a great selection, pricing and a great sales experience go see Dennis at the New Albany Plaza location......you wont be disappointed!!

Beau is very knowledgable and helpful!

Good experience and very helpful!

Beau was very knowledgeable, friendly, and had a no pressure approach. I learned so much about their products in the time I was in the store.

Having Rod a Wallace as my salesman was an awesome experience. He knows the mattresses inside and out. Can tell you what your needs are by asking you a few simple questions.

Their selection is top of the line and Dennis is hands down the best salesman Ive ever had the pleasure of doing business with. Knowledgeable, respectful, made sure I got what was best for me and was budget conscious. Whatever commission/pay he gets needs to be doubled. Thanks boss.

Great service from purchase to delivery. Logan did a fantastic job of helping me to decide which I liked best in the price range I quoted. Delivery in 2 days, with full set up and removal. For me, that was a bonus! Those guys were awesome and very helpful too! The bed is amazing and we are both sleeping so much better!

Amazing experience with Beau!!! She set us up perfectly!!!

Kind and thorough service.

Beau, was wonder, she is very professional.

Got a super comfy bed and affordable bed today with some help from Rod!

Rod Wallace was a great help and very patient walking us through all the steps making sure we were taken care of.

Beau was great and so helpful!

Very good experience.

Will was our sales person and he was so good and patient. Helped me find the right mattress that fits me. Would recommend them to anyone!! Thank you so much!

Thank you so much Charles S!! You were so helpful today and your expertise in mattresses is awesome!! I had kind of an idea what i wanted but you didn’t just let me go with what i “thought” i wanted. You focused on my needs as well and found the perfect mattress for me! You are very kind and your customer service skills are outstanding!! You asked questions and focused on me as an individual and weren’t “pushy” like other sales people can be at times! Thanks so much for your help today!!! I’ve never been so excited!!

From the moment I walked into the store, Greg was friendly and knowledgeable in helping me find a new bed. He made me feel like I was making the right decision when the choices were endless. Im happy I chose Sleep Outfitters!

Beau was awesome! Thanks!

From the minute we walked through the door we were treated with respect and kindness.We pretty much knew what we wanted but was provided detailed information about our purchase that I did not know and to help us make our final decision. Not only did we get a great deal on our mattress, we decided to buy another one.A big shout out to Logan Leinhart and Daniel Eversole at the New Albany store.

Very impressed with how long the whole process took! Greg has an awesome easy going personality. Extremely helpful and knowledgeable!! Helped get me in the bed I could afford right now!

After a terrible experience at another retail mattress store, I went to Sleep Outfitters and was so pleasantly surprised by the great shopping experience. Greg was so nice and helpful in helping me pick out a mattress and foundation. The whole process was easy, and everything was delivered within a couple days (in these Covid-19 days, that is seeming to be impossible from other mattress stores). The delivery process involved a phone call and text message two days before to set up a time, and a phone call the day of delivery when the truck was about 15 minutes away. All in all, it was a great experience and, while I hope I dont need a new mattress for several years, I will go to Sleep Outfitters if I do.

Greg at the New Albany, IN store was great!!! Switched our standard box spring for a low profile one in an instant with no questions asked! Thanks for the excellent customer service!

Very nice and clean store. Knowledgeable sales staff.

Charles Sowards was very helpful and very enthusiastic when helping me try to find a new mattress. He was very attentive to what my needs and preferences were and worked with me to find the exact mattress that I needed. He went above and beyond to help me out to ensure that my experience here was a great one!! Next time myself or anyone I know has any mattress needs, I will definitely refer them to this store and to Charles.

Logan was great - super helpful, talked us through everything, answered all of our questions & made our mattress shopping experience great.

Great experience! Brandon was excellent, informative with no pressure...

Beau is cool

Logan was very nice and very patient with my dad walking around.

Had such a pleasant experience looking for a new bed set at sleep outfitters. The dashing young gentleman at the store, Ryan, was very knowledgeable and helpful while assisting us. His customer service was second to none and made this potentially stressful purchase enjoyable and exciting! 10 out of 10 would recommend 👍🏼

Rod very informative courteous helpfuland very friendly

We had a great experience here today! We went in and Vince the associate was so friendly and so knowledgeable about every mattress I asked about. It was such a pleasant and delightful experience.

Ryan was so great! He hooked me up with a great mattress at a great price! I’m sleeping so much better. Everyone go to Sleep Outfitters and ask for Ryan!

This is our second purchase from this store. Greg was very helpful, friendly and knowledgeable. We will shop here again! Thanks!

Beau is wonderful

Charles was great, answered everything we needed to know

My husband and I just purchased our first mattress from Sleep Outfitters. Greg was able to help us find the mattress that best suited our sleep styles and was able to answer any questions we had on products. He was very patient with us and so helpful. Can’t wait to get our new mattress!

Charles is excellent to work with. Very knowledgeable and helped us find a mattress that fit us best. He’s great!

We previously bought two mattresses for our children from this location primarily due to proximity to our home. Both times we had good experiences, so when it came time to buy a new mattress for our master bedroom, we gave Sleep Outfitters a try. Greg Brown took terrific care of us. He asked excellent questions to help us figure out what we needed, was very patient, explained all of the technical details about each of the products that he carries, and we felt that he genuinely was trying to help us find the best solution for our needs and budget rather than trying to upsell us. We bought a new mattress, box springs, mattress cover, and two new pillows -- Ive had the best three nights of sleep that Ive had in a long time, happy with both the experience and what we bought! Thanks Greg, five star experience!

Had an amazing experience with Greg Brown! He asked the right questions to find me the right bed at the best price!

Charles was awesome and knowledgeable! Product is awesome...and a big shout out to the professional delivery/set up guys! Thanks again!

Greg did a fantastic job getting us a better nights sleep. I originally stopped in to buy a mattress cover for my daughters bed. While I was there I decided to look into their products and my options for a future purchase. After trying out different mattresses we decided we couldn’t wait any longer. Greg knew his products and what they had to offer us. He made us feel comfortable in the store and with their products. He used his knowledge and expertise to fit a mattress and adjustable base to us. He also made sure that we didn’t have to compromise our comfort based on the price. He took time to address my children and let them be apart of the experience. I will recommend anyone to shop here only if you want the best customer experience. We left happy with our purchase and I know you will too!!!

Excellent Customer Service by Mr. Greg Brown:- I recently had a very pleasant shopping experience at Sleep Outfitters (in New Albany 47150) on Aug 7 and Aug 9 2019 while shopping for a mattress protector (MP). Mr. Greg was very courteous and informative and helped me in finding the right MP for my specific requirements and within my budget. Since the MP (that fit my needs) was not in-store he ordered it from the warehouse. On Aug 9, when the MP arrived in store, Mr. Brown contacted me to let me know when I could come pick up the MP. Taken together, Mr. Browns demeanor and mannerism was very impressive and made the shopping experience very gratifying.

Logan took great care of me!Thanks!

I was greeted by Greg when I came in. I had my 3 children with me and he immediately put them at ease by allowing them to feel the beds so we could discuss beds and pricing. He treated me and my children with patience and respect. Knowledgeable answers were given to all the questions I had about the different beds I looked at. I was impressed and the overall experience was great. I will recommend this store to others. Thank you Greg!

Brandon was extremely helpful and professional!

Excellant customer service by Mr. Greg Brown. We have bought 2 beds from this store and are very happy with our purchases. Mr. Brown was able to answer all of our questions and made the buying experience as stress free as possible.

Great customer service. I got everything I needed within one stop. All at a affordable price. Very pleased. I wish I knew about this place a long time ago. Happy with my bed and sleep wonderfully. I had a couple issues with the warehouse but other then that no complaints.

Great service, never felt pressured into buying anything and he did his DD by searching inventory for the best price. When he reads this he might hate me but I forgot his name 🤦🏿‍♂️

The person who works there was so friendly and inviting my daughter is 1 and he didnt mind her running threw the store playing with things he treated me very well and gave me a hell of a deal on a mattress let me try every mattress until I was satisfied with what was best for me and I love it! Best sleep I have had in years because he let me choose what was right for me un like another mattress store I went to before going to this one so many options to fit my budget and there was more then a limited selection within my budget! I would definitely shop here again!

Went in earlier this week to buy a new mattress since I had been sleeping on the same one since I was 10. I was greeted by Greg, the store manager, who proceeded to ask me questions about what I was needing/looking for in a new bed. After about 30 minutes of trying out beds I decided on a mattress that was right for me. The best part was, I didnt have to spend more than I budgeted for. Thats always a concern for me when making bigger purchases such as a bed.Overall, it was a pleasant experience and I will definitely stop by here again whenever Im in need of another bed.

Greg Brown saved me a Gripload of Cash! The store is in a convenient location, just off of State Street in the New Albany plaza. It was clean and well maintained. There were more than enough mattresses to choose from. Greg was professional in manner and appearance. He wasnt pushy, but made me feel comfortable in his store. It didnt take long to communicate my needs and he got me exactly what I was looking for. I highly recommend.

Went into sleep outfitters this evening and Bryon was more than helpful. He was very knowledgeable about all mattresses and was able to address any concerns or questions I had. I was recommended by a friend and will be sure to keep spreading the word.

Derrick was very great with helping me find the right mattress for my parents for Christmas! Would definitely recommend!

I walked in and was helped by Greg. He greeted me first, which is always nice, and helped me look around for a bed for my kids. I was needing to find a bed that day, so Greg ran down through my options. He even went as far as to give me a discount because they didnt have the bed I was looking for in stock. The service was great and Ill definitely go back for all my mattress needs.

So amazing I will sleep sooooooo much better

We shopped around for weeks and came into the New Albany location where Greg went above and beyond to help us feel confident in our decision. Blown away by his customer service and willingness to help pick the right product! Thanks !!

Ryan was very helpful and help me find the perfect mattress! Great customer service!

Bryon Cunningham was amazing to work with! He was so helpful and patient with me. Listened to my concerns, questions, and multiple trips in. I cant thank him enough for helping us pick the perfect mattress for us! We love it!

Gregery Brown helped me find a good box spring and also called around to help me get it to day from his other stores. Thanks

Ryan was able to get me an awesome deal on a brand new mattress that I needed! Great service!

A+ experience and service! Very happy with my new mattress! Thanks to Greg for top notch customer service!

Just left the store. One employee. Not once did he leave his desk/computer. Not once did he ask if we needed help. Do not recommend !!!

Helpful friendly service, thanks Greg.

I needed a mattress for my son and stopped by this store since I was already in the Kroger parking lot.I was surprised at how deep the store was and how much of a selection they had in what I thought would be a much smaller space.I was greeted by Greg, and he knew his mattresses. He talked to me about sleep habits and budget and I was able to pick out the perfect mattress right then, and learned a few things about a future purchase as well.I left the store feeling pleased with the whole experience.

Great Experience working with Greg! We knew we needed a new bed and he made it painless! Highly Recommend looking for your new mattress here first!

Excellent service and great beds! :-)

After many years of suffering with a traditional mattress I decided it was time to upgrade to the latest technology. I went to the New Albany location and the store manager gave me a no nonsense review of the latest beds on the market so that I could make an informed purchase. Needless to say, Im now a happy TempurPedic owner. Great staff and competitive pricing!

This place is wonderful, my husband and I went to a few other place before we went there and those people seemed lost. Greg was the name of the manager that helped us and he was great he knew all about everything if we had a question he had an answer. Get place I highly recommend ask for Greg.

Greg is excellent to work with. Hes knowledgeable about every product in the store, helpful, and not pushy. He wants the best for his customers, and it shows in his service. Highly recommend!

Went into the Sleep Outfitters New Albany store and was greeted by Greg, the store manager. Greg is a well informed sales person who will take the time to educate the customer so they can find the right matress that fits your budget without pushing the sale. A nice store with great customer service. Ask for Greg and you won’t be disappointed.

Greg Brown was wonderful.. Very helpful in helping every way.. i would my friends and family to buy a Mattress from him.

Brittany was amazing. This was our first visit and we will definitely be back. We appreciate the friendly service!

Salesperson Greg Brown did an excellent job. Best prices in the area.

I came in on a saturday afternoon just to see if id find a new bed inside my price range. Josh made it as easy as could be to quickly get it, try out the new beds, he did a great job showing me the features and add ons to the beds, as well as helping me quickly get through my paperwork. He helped me pick out a perfect bed for me and the way that i sleep. I have never had such good customer service or hospitality. Amazing prices and a clean store. All 5 stars from me!

Had a great experience with Renee at the New Albany, In. Very knowledgeable and helpful!!

Greg Brown did a great help and was great!

Excellent service. Greg Brown helped me out so much and gave me a great deal on a new Tempur-pedic mattress. Look no further than the sleep outfitters in new Albany for the greatest experience in the best sleep solution possible.

Popped my head into Sleep Outfitters looking for a new mattress. Ive been sleeping on the same mattress several years now and looking to upgrade to a better sleeping experience. I was greeted by a gentleman by the man of Greg. Greg answered every one of my questions (even the dumb ones) about the mattress selection. I walked in a bit ignorant to the latest and greatest in terms of the mattress market, but left feeling much more knowledgeable than I anticipated. The store was clean and Greg was extremely helpful. It was a great experience and I would recommend this location to shoppers looking for a not your typical mattress shopping experience. Thanks to Sleep Outfitters for a great team of employees, a large inventory of Mattress and a personable level of care. Ask for Greg. Hes the man!!!

Gregory was very nice and helpful.