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Radiance Aluminum Fence
30455 Commerce Blvd, New Baltimore, MI 48051, United States
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Radiance Aluminum Fence
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Ni
Review №1

Radiance Aluminum Fence Company is very good. Workers are very nice and respectful and show nothing but professionalism. I want to thank my workers that put up my fence (Adam, CJ, and Drake) for doing a phenomenal job in putting up my fence in just one day. That is speed! Great job guys.

He
Review №2

I never usually leave reviews but I had to because of the experience I had with this company. We had originally contacted the company and was given the number for Tom to purchase materials for an aluminum fence. We specifically told Tom this is for materials only and NOT an installation. He told us to give him a list of all material and he would prepare a quote. 3 weeks later and no quote or response back after multiple text messages. I finally got a hold of him and he was VERY RUDE! He said that he doesnt even prepare quotes for materials and that the owner would do that after he told us multiple times to give him the list. Completely wasted our time knowing that we wanted to order asap before we moved into our new home and that we had a dog. Long story short we went with Paramount fence and they prepared my quote SAME DAY and all fencing materials are given to us less than a week. It was a blessing in disguise that this company didnt work out for us  because Tom said rudely that we wouldnt get it anyways for 4 months.

Ra
Review №3

Did a great job looks great. They came back and added a gate after the original install and it looks like it was always there. This is our second house that they installed a fence.

Mi
Review №4

We just had a 2nd fence/dog run installed after Radiance installed our original fence. Both fences look great and are of high quality. We would recommend Radiance to anyone! Thank you!

Sm
Review №5

Found them to be very knowledgeable, very professional, and very good at their jobs. I had no complaints with the quality, in fact I found it outstanding.

Br
Review №6

COVID-19 COVID-19 COVID-19. If this is what you want to hear for months on end then I recommend this company. If you want your products in a timely manner go anywhere else. They will tell you two weeks for 3 months. Do not believe what they tell you. Undoubtedly the company will say this review is false but trust me it is 100% true

Ma
Review №7

They have always done a great job for me. I had my fence installed 7 years ago still looks brand new. Very please with this company and their quality of work and materials.

Al
Review №8

Top quality priduct and first class professional istallation

Ch
Review №9

Radiance did an amazing job. Were using them again for a custom gate right now. Tim, one of the owners, also took time on a Friday before holiday weekend to speak with me which I immensley appreciated. Have recommended them over and over and will continue to do so!

De
Review №10

Easy to order from and happy to help answer your first time fence building DIY questions. Nice looking fence good price and this is the actual manufacturer.

Sh
Review №11

They showed up on time worked without stopping the whole day. Even played with my little dogs for a few. Loved the Professionalism I would ask for Tim he texted me when needed and always called me back with answers to my questions. The fence is quality and installed professionally. I would rate them a 10 if I could.

Ji
Review №12

My neighbor hired Radiance Aluminum Fence to install a fence around their property, unfortunately they hit a 4 inch gutter drain that leads to the storm drain in the back of our property that is shared by both homes. My Neighbor came over and gave me a business card to call and said the fence company would fit it. I called and Adam said he would look into it and never called me back. I called back and spoke several times with Randy, he said he would have Tim call me back and no one ever did. What I did get out of Randy was my neighbor signed the contract and the contract reads that anything they hit on their property is not their responsibility its the homeowners. The problem is its on my property and effects my home. Not only was I shocked at how unprofessional they were on the phone but also they left my side of the yard unfinished and dirt was left in the street. I would think twice before you sign a contract with Radiance and if that verbiage is in the contract think about who is going to fix the problem. Remember youre only as good as your last job

Ma
Review №13

I had Radiance do my fence for my back yard at my new house last fall. The installers finished late into the night and the overall job wasnt very visible so I had to review it the next day. When I was able to review it, it turns out the installers just left mounds of dirt and sod squares in my brand new sodded lawn as well as both of my neighbors brand new sodded lawns. They also did a very sloppy job with the concrete pouring and didnt clean up afterwards, just leaving chunks of concrete attached to my lawn. Due to a mismeasurement, they went to install the wrong size gate to the side of my brick house and drilled a hole in the wrong location, so Im left with a hole in the side of my brick above my gate.Ive contacted Radiance a few times and eventually gave up. I cleaned up 2 5-gallon buckets full of concrete out of the lawn and neighbors lawn. I bought new top soil and seed and patched up around every post and multiple spots around the yards.

Fr
Review №14

Needed a special order, they got it done very fast and the quality was excellent.

Ma
Review №15

We recently had a dog run installed to match our existing backyard perimeter fence that was here when we moved into our home & couldnot be more pleased with the quality & service we received. The owner was personally on top of our job, from start to finish & thats not something you see much of these days. Great Company / Great Quality Fence & Great Service. We would highly recommend Radiance Fence.

He
Review №16

The company has since contacted us. I will, happily, update my review now that the fence is installed especially as this company was recommended to us and we were originally impressed by all their positive reviews. We appreciate the company reaching out to us to rectify the situation. The guys were respectful and hard-working. The fence looks fantastic.

Dy
Review №17

Amazing price and the guys were in and out in about two hours (I did have a small fence) very professional and the fence is gorgeous! Would absolutely go with them again, everything is made custom by them so it fits exactly where you need it and looks perfect.

Ch
Review №18

Great Customer Service! Very Family Oriented they care about your family just like one of theirs! Any issues I had (which were very minor) they were out the very next day to repair/fix. Highly recommended.

Yo
Review №19

Extremely nice folks at Radiance, very knowledgeable, professional, great customer service and prices. Product is the best, lots of product and color options too! Weve bought fencing for 3 different homes so far.

Ra
Review №20

I work with all different contractors and material supply companies when selling, building, and renovating homes. I ordered Radiances aluminum fence for my personal residence with my own contractors installing. Radiance (and specifically Matt Jr) bent over backwards to make sure we had what we needed, even making new panels for us within an hour when my contractor made a mistake. It isnt often I leave a review, but it isnt often I get this kind of service from a supplier! Thank you Matt Jr and Radiance Aluminum Fence! Because of you guys we were able to wrap up the job in one day which saved me money!

Bi
Review №21

Im revising my original rating/review of Radiance Aluminum Fence. At first I gave them only (1) star because the person that was scheduled to quote my fence did not show until hours later; after I had already left for a trip. I later find out that he wasnt able to show due to an accident he encountered en-route to my home. Since that time, Radiance has gone out of their way to be accommodating. They answered all of my questions and concerns in a very timely and professional manner. I agreed to have them install the fence around my pool, and based on my conversations with them, along with several positive references from other customers, I have no doubt that I will be happy with their work.

Ke
Review №22

Radiance did a fantastic job getting our fence put up in one day. The guys that came out were great and were very accommodating. Highly recommend checking this business out if youre in need of a quality fence!

Je
Review №23

We recently moved into a new home and desperately needed a fence. We contacted radiance for a quote and within a few weeks our beautiful fence was installed. Very pleased with the quality and service this company offers! Will definitely recommend to all friends and family in the market.

Sy
Review №24

Absolute pleasure to work with. In my personal experience with Radiance, communication, follow-through, professionalism and quality of workmanship and product have always exceeded my expectations. Thank you again for all that youve done for and with us. Wind Surf and Sail looks forward to another great year working alongside your company.

Ja
Review №25

Our second experience with Radiance even better than the first. Tim and Matt are awesome ! Many compliments from neighbors on how great our yard looks. Great customer service, professionalism and quality from this company.

Da
Review №26

Fantastic customer service, from start to finish. The product looks amazing, the pricing is perfect, and we couldnt be happier with how things went. From quote to installation, I wouldnt change a thing. Radiance is amazing!

Mi
Review №27

I’ve used radiance on 4 different jobs and locations I have lived and place of business. Very professional and product is great to. I would definitely recommend for anyone looking for a fence.

Du
Review №28

Highly recommended!!! Great customer service, great prices, and great product!! From the initial consultation to the final install I was extremely happy with the experience!

Gu
Review №29

Very disappointed from measuring to installation. They came for measure 2 hours before the appointment time so they put what they want in project. I called the office couple times to make change in project . They told me they will call me back but they never did so I had to go there . For install I was not able to be present . Couple thinks are different then project and when they came to collect the money I told all complains and I paid to be good. Three month now and never call me back . The worst is now when I open the sprinklers .Every pole hit sprinkler line but I did not know in contract was not any responsibility for sprinklers. Check the pictures and see what I have to deal with. I am going more then 14 inch to fix the sprinklers and I am not seeing any concrete to hold the poles at all. Who knows if they used any...........

YP
Review №30

I love these guys they did such a great job on my fence!

Be
Review №31

I would highly recommend!! They are very friendly, have a quick turn around time, GREAT prices, and did an amazing job on our fence!

da
Review №32

Everyone STOP and read this please before working with this company.. i had TOM come out and quote me a fence back in july and signed adn made a deal.. 3 days before my install he says he has to come out for a final measure.. comes out and measures my home then the SQ feet comes out to 380 instead of 415.. well at 21$ a linear foot that is a savings of 775$... so what TOM does is manipulate the original contract which i have on camera and adds fees to the fences he was initially throwing in to my quite FREE.. and comes back and says the price is the same.. no price chance. this really SUCKS because he already has my permit and it takes 3 weeks to get a new permit and he knows that.. Hence the price change on me..i call corporate about this guy and they tell me im stuck with working with him and have no other choices.. its soo sad that companies still operate like this . now i have to hire a new company and wait 3 weeks for a permit with an exposed pool and risking my 2 children. Shame on this company honestly.the sales guy completely quoted something up front to commit to him then changed it after knowing i cant go anywhere else due to the whole permit thing and i have a exposed pool now. all i wanted was the diff in the price and he completely took advantage of it.

au
Review №33

They made it here

Ca
Review №34

We couldnt be happier with our experience with Radium Aluminum. The fence looks great and their customer service was excellent!

Be
Review №35

We had an amazing experience! Very professional and reliable!

ps
Review №36

Dont hold your breath waiting for them to return your phone calls or follow up on repairs.

Ta
Review №37

Great workers

Information
14 Photos
37 Comments
4.2 Rating
  • Address:30455 Commerce Blvd, New Baltimore, MI 48051, United States
  • Site:http://rafence.com/
  • Phone:+1 866-972-8672
Categories
  • Fence contractor
  • Fence supply store
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