Place has a good variety of products and are in stock 90 percent of the time, but the customer service is not there, most seem to not wanting to be there. If they work on a smile and some knowledge of thier products, they will be a 5 star store.
I went to pick up a case of Zywiec and an employee who I think had reddish hair, was so helpful. She helped me find the best deal on this particular beer and even hunted down a cold case, which is a rare find when buying Zywiec. The store was clean and has a massive selection of liver poisoning beverages! Enjoy!
Super service. Very well Knowledge people ! Very friendly staff. Always low prices.
DON’T SPEND YOUR MONEY HERE BECAUSE THEY DON’T APRECIATE GOOD CUSTOMERS!! After 5 years spending thousands of dollars every year in Liquor depot in new Britain one day I paid for a bag of ice on my liquor shopping and forgot to grab it. If you been to this place you know that when you need ice you paid for it first and then grab it. Unfortunately I forgot to grab it that day and when I got home I noticed that I forgot the ice so I decided to grab it next time I when there. So on my next liquor shopping I told them I forgot my ice last time I was here and they said sorry we don’t believe you!! I was in shock after all this time spending all this money in this place they did not believe and I even brought my recipe to show. I felt sad for them because they just lost a very good customer for only $1.50 which I paid for.
Pleasant, BUT never enough registers open.
A big store, with a great selection, with that small,friendly, helpful, & knowledgeable staff of employees!
Sure there are other liquor stores nearby that boast a bigger selection, but Liquor Depot always has what I need and the staff is the best in town.
Sagars aka Sam is the Best spot!! He got everything.
Just brought bottles back but I was surprised on it it take water bottles so it was kind of waste of my time
Its always a pleasant experience here they have everything you need and everybody that works there is eager to help you or to answer any questions you might have
Store would be perfect if you didnt have to pack your purchases in used boxes.
A lots of choices. Big international selections of beer. Beautiful gift sets. Good prices to 👍 every ones money holder.
Great sections and nice people who work there.
Great selection and amazing staff. Always there to answer your questions or give their advice.
Dirty store, poorly run, clerks smell like cigarettes
Plenty of liquor, and all at fair prices for the state. What more can you say
Good service good prices
Always a good selection of top shelf products. And staff is always nice and helpful!
Great selection, no matter your poison.
The bottle return department is completely rude. Customer Service is not their strong suit. I suggest going to the Southington Wine & Spirits. They are courteous, pleasant and very helpful.
No Miller lite bottles or pints.
Local store good selection helpfull staff
Staff is very knowledgeable! Large selection
Great way to get your liquor safe and scoial distancing and help you deliver person
Well stocked and clean with friendly help
It was in and out in less than 10 minutes I think. Clean aisles, friendly personal, quick cashier with a smile and pleasant attitude which makes liquor depot a great place to shop. I recommend it.
Very strict, but its all for good, I love the beer collection they got.
Great selection. I wish they would do a little better at managing their lines. They usually have one to two counters open but one has lotto sales which makes the line slow.
I gave it a 4 star because open late especially during a snow storm. Wide selections. Affordable prices. Clean establishment
Best beer selection in New Britain. Really strong offering of local breweries too, many that I havent seen offered at other packies.
Great place with a vast collection and a place to find Eastern European wines!
I cant speak for the wine or liquor, but Im disappointed that the selection of local and regional beers is completely overwhelmed by IPAs. I have trouble finding porters, stouts, and other dark varieties here, even in winter which is prime Imperial stout season. Even local/regional lagers and pilsners are not well stocked. Its a rare day that I find Southern Tier or Weyerbacher on the shelves, and never in the fridge. Its slightly better than going to a corner store or Stop and Shop, but theres a LOT that could be done to diversify the selections here.
The staff is really nice. The beer selection is okay, nothing special. Definitely expensive compared to other stores of the same size in the region.
Great prices and they have Terra Mana tequila here.
A wide beer and wine selection. Affordable prices. Clean establishment. Great IPA selection.
Love this place they got Everything you need for liquor
Very nice and large wine selection. This place is huge, it reminds me of a warehouse. They have all kinds of brews, I shopped from the sales bin and was able to put together a beautiful hostess basket for little or nothing.
Great! Selection of beer is incredible. Wines are also plentiful. Single malts and blends, vodkas gins all around a fantastic selection. Prices are average.
Very big lots to choose from very friendly and polite maybe its the liquor lol
Everyone in there is just amazing. I love everyone there and only place Ill go
Grabbed some Christmas gifts and they had exactly what I needed. Nice!
Best variety and selection in town ..
I was interested in a store pick and they offered me a sample taste.
Great wine. Selection and good prices
My favorite liquor store. Excellent costumer service.. Excellente varieties.very knowledgeable staff. Great prices. No other like.
Good selection of local beer. Probably one of the best in the area that ive been to.
Great customer service. Cashier was fast!
Good selection, reasonable prices. COULD NOT CASH A BUSINESS CHECK so check out was slooooowwee
Great selection & prices.
Very respectful and Wonderful Indian owner, my mothers been going for years and I Havent had one complaint since Ive been here in CT. Great prices, very reasonable for new Britain area.
Has everything you would need for a party or quite night with a nice glass of wine.
Awesome prices always has a variety
This is a very friendly package store and the wines and here are absolutely delicious you can always find a wine and the bargain section in the back and it tastes so good but they dont have it anymore
Is just the besT place to find your favorite 🍺🍸🍷
Wonderful selection of liquor at reasonable prices. Always a good clearance section too, and its not all bad quality.
The best luqier store in new britain area
The people are very nice there, & very helpful
The employees that work inside the store are really polite but there is one employee that works in bottle room he is really disrespectful, rude, treats people that do bottles and cans like they are worthless and call them names and refuses to take there service
It was a good place but its starting to go downhill
What used to be a chance for something different has blended into your standard store. They do give ct beers thier props and keep them cold. and the staff is friendly and helpful.
Nice range of alcoholic beverages. Very clean. Nice staff willing to help.
Got the wine my wife loves
You know youll always find what youre looking for. The staff is also always incredibly nice and helpful.
One stop shop. Great customer service. Friendly people
Larger variety a drinks...love this place super friendly and helpful ppl
Love this place cause you find everything here
Great prices and youll find what your looking for
Great selection and great prices. Their discount wine section is terrific.
Good selection, good price, friendly staff.
Big variety, great customer service.
Fantastic selection of beer, wine and whiskies with good service, good prices and plenty of parking. Also close to the highway, so a good place to stop when traveling elsewhere.
You can find everything, not cheap as other places but have everything you may need
Larger than your typical strip mall liquor store, hence the Depot name. Dont expect a commensurate variety of wine and beer to go along with the name. The focus here is quantity.
Horrible service . Was told there spent barrels are available . As a wood worker I was excited to buy one for a project . 1 trip here and 1 to Simsbury was told by Simsbury come here . Was told here they can’t sell cause some are saved . 3 hours plus each trip . Total waste
Good selection & prices.
Has everything you need at great prices
Still the best selection in Connecticut. Too bad they dont have NH prices.
Huge selection, helpful staff, fair prices and regular tasting events.
Best liquor store in New Britain, great prices, great selection.
Awesome selection
Always an amazing selection no matter what your vice is, as well as adding new products every week!
Great selection, big and clean store with good prices.
Friendly staff. Service with a smile
Good selection. Good prices.
Pretty good deals on the booze, never a long time waiting.
Great place variety of wines to choose from friendly environment
Huge selection with more cashiers than smaller packys,never long lines or drama waiting a half hour or so to get out of the store and be done with it.Has mixers by the front door, come in and check it out.
Wide variety for one, plus if you are a wine, there are occasional gems to be found in the discount area.
Good prices on drinks sometimes.
Good selection and fast service.
They have certified organic wine!!!!
Huge store with vast alcohol selection. Can usually find what Im looking for. Giving it 4 stars instead of 5 because the employees dont seem to know much about alcohol and have not been very helpful, in my experience, when Im looking for something specific.
Fast service. Friendly workers
Plenty of selection at fair prices!
Great selection and the price is right! Staff is knowledgeable and helpful when needed.
One of the best beer selections in the area! Lots of craft beers you wont find at the typical package stores
Surprisingly diverse selection of alcohol
Solid.. not many flavored liqouer options tho only like peach and raspberry.. in case youre planning to make a sangria lol
Great selection! Helpful staff!
Have a wide variety of wine and beer. Decent prices