Great service, low annual maintenance fees. Very friendly and knowledgeable. Been my oil company for many years and recently installed a new furnace at a substantial discount compared to other companies. Highly recommended.
These guys are the best. Had my oil tank replaced and that did an amazing job. Definitely recommend them!
Jarren is always responsive and pleasant. He installed my boiler a few years ago. He helped us pick the boiler we wanted and installed it. He services it every year to keep it run efficiently. He answers the phone if I call with an issue or to order oil. He is prompt, courteous and efficient.
Have always felt taken care of and a priority with Personal Energy. Prompt service calls, always on time, quality work performed within prescribed time and to budget. Recently had a furnace and air conditioning system fully replaced. Both work perfectly and are a significant improvement.
New customer and plan to keep doing business with them for a long time. This was my first experience with a oil heated home. The guys explained everything clearly and professionally. Jarren is a man of his word hes not in it to rip people off. Stand up man/company. Dont hesitate call them now!
Needed a new oil tank in the middle of busy season. He was able to get it done in a couple of weeks when others where saying a month. Competitive prices, efficient, and a better set up than previous. Will definitely be using them for any future issues
Great company. Quick oil delivery. I get customer service plan every two years well worth the peace of mind. I have a 3 family house and Jarren has helped in the past with other units sometimes at no charge.
Best there is. Resposive, cheap oil prices, immediate help when needed, family owned. Great guy.
I have been with Personal Energy Company in New Britain for over 30 years. Throughout that time, their service has been very reliable, timely, and spot on. I have never run out of fuel during those cold winter spells that we get in CT - Darren and company have always kept us supplied. I recently had a new furnace installed by Personal Energy - 2 days to completely remove the old system and install the new system - working beautifully - and a very reasonable price to boot. Highest accolades for Personal Energy Company.
We have been looking for a decent oil company for a while, and Personal Energy has met our expectations. They have very prompt oil delivery and have a great furnace maintenance service. Never had any issues with our furnace. The owner, Jaren, is very courteous and helpful. We would highly recommend Personal Energy to anyone who is looking for a reliable service and good experience throughout the winter.
I would highly recommend Personal Energy. They are extremely responsive with their clients. Jarren, and the gentleman working with him, came to my home quickly when a pipe burst during a snow storm/negative temperatures. This company is professional, thorough, and reliable. They came fully prepared and were able to fix the problem promptly! Good, honest people.
Used this company for the 16 years that we have lived in our house. Always friendly, fast service. Great guys. We would never use anyone else.
Jarren and Nick came by today and reviewed my system and concerns I had about it. He was very professional, knowledgeable, and helpful. After reviewing many of the local oil companies, Im very pleased with my selection to move forward with a service contract and oil fills with Personal Energy Company!
We have used Personal Energy for over ten years. Jarren and his team have serviced our heating systems in every house we have lived in. Whenever we call the phone is always answered and whatever we need is immediately addressed. Having the Personal Energy service plan gives us peace of mind that we will go through the winter season with no worries.
Reasonable prices, fast service, honest people. I highly recommend them. Have dealt with them for many years.
Great Great Service!! Would Highly recommend Personal Energy!! Oil deliveries Always on time, Never a problem!! Made an appt. for my furnace cleaning, did a GREAT job!! Very Professional!! Thanks Jarren for all your great work!!! Darlene R.
We are completely satisfied with Personal Energy. Their prices are reasonable, they are polite, service work is excellent, and they are honest. I highly recommend them!
I have been a very happy customer of Personal Energy for 7 years. During that time span Jarren has saved us from furnace trouble in the middle of the cold winter several times. Much to our relief. Very reliable company. On top of that Jarren is a knowledgeable, honest, hardworking, and overall good guy who is patient enough to take the time to explain things to you in a way that is easy to understand. 5/5 highly recommended
When I moved to New Britain 3 years ago, I did some searching as to who to use for an oil delivery and service company. After discovering that the majority of companies that I received mailers from were not even within the same state, I found Jarrens company. Jarren and his staff are always up front, on time, and above all, honest and sincere. My first year in my own home, I had an after hours emergency. Jarren answered on the second ring, and quickly and efficiently set my mind at ease. I never have to worry, as Personal Energy Company always knows when I have to top off my oil tank. I love the fact that Jarren not only provides fantastic, competitive pricing on oil deliveries, but also offers a discount if you pay within 10 days. Thank you, Jarren and staff, for all that you do!
Great service, super reliable and fairly priced
Personal Energy Company seriously came through for us! As new homeowners, we had not signed up for automatic deliveries with a company, nor had we had a delivery of oil. When the temperatures dropped to below freezing at the beginning of January, we unfortunately ran out of oil. Not a single company would help us out, and believe me, I was willing to pay ANYTHING. Thats when I was referred by a family member to Personal Energy. Jarren was kind, quick, honest, helpful, and above all, fair. I was not a regular customer at the time, but Personal Energy quickly earned my trust and I plan to continue to do business with them. Thank you!
When called for service, he is always there on time and go well and above the needed work. Apart from services, we are glad we are working a reliable, and honest person!
Fantastic, personal service. Highly recommend.
After purchasing a home in a new area, I had to search for a new oil provider. Not only did Jarren have very competitive prices and a great service plan, he made our delivery the next day. Very prompt and friendly.
This guy is extremely rude and extremely unprofessional. He gets up set that we have to keep calling him out to fix the same problem. If he would only fix it correctly we wouldn’t have to keep calling. Such a nasty attitude.
The employees and owner of Personal Energy are just what the name implies: personable and client needs are personal to them. I am an 8 year long customer.
The guy on the phone was extemely rude.
This company has the worst customer service!! Don’t ever use them for anything. This guy should be reported to the BBB.