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Advance Auto Parts
428 E Lincoln Hwy, New Lenox, IL 60451, United States
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Advance Auto Parts
Comments
Br
Review №1

Ross was absolutely incredible. He was extremely helpful when I had no idea what to do. He definitely helped me solve my problem! Thank you so much Ross

Lu
Review №2

Only reason this is a 1 star is because I couldnt rate it lower. My battery on my car died this morning and wouldnt jump with the aid of another car but was able to use a jump starter kit so i could get it to Advance Auto. As soon as i arrived, one of their employees seemed very uninterested and i asked about having a battery in stock, he tested the battery with their equipment and told me my starter was the issue. Fast forward 2 hours and i find out he lied so he wouldnt have to change it for me on a 90 degree day. The reason i know this is because after i get a hold of a local mechanic i know and he is able to check it out, he tells me that i should try out Autozone and have them test it because he was fairly certain my battery was the culprit. I ran over to Autozone and they were the most helpful and friendly employees. They use the same equipment as Advance Auto to test my battery and DING DING DING, I need a new battery. Autozone, you have gained a loyal customer, i will never be going to Advance Auto again.

N
Review №3

Great. Staff very helpful.

Go
Review №4

Its... alright. I only go here for the sole reason that they have stock. The staff dont seem to know what theyre doing but some are pretty nice to talk to. Its a solid Meh from me.

Jo
Review №5

Great customer service and they also changed my turn signal bulb.

Ri
Review №6

Counter people helpful

Se
Review №7

The employees here are great!! So helpful and friendly. I have never been talked down to here no matter how small the question. I highly recommend Advanced over any other auto parts store in the area.

To
Review №8

I went there to pick up a UPS package. Then I remembered that I needed a new hose for my windshield. Even though they didnt have the correct size, the person who helped me was very helpful and even cut a couple of hoses for me to tey great place for car parts. They took good care of all the other people there.

wa
Review №9

Great 👌 Service, and price.

Ka
Review №10

Manager is not a very friendly guy. Very educated with vehicle repair but i find myself going to autozone because i feel more welcome in the store. Yes his position requires knowledge but he is still in a customer service position and that he 100% lacks.

Ke
Review №11

Good prices, great choice of quality. They have it in stock or can usually get it for you.

Sc
Review №12

Great service

Ma
Review №13

Always great service here.Thank you to all the employees

Bo
Review №14

Got the parts I needed and they applied the internet coupon with no hassle. Very nice helpful people

De
Review №15

Went in the store today, my wiper blade was torn. Mike sold me the blades I needed, and he went above and beyond. He went outside in the rain and replaced them for me!! Great service!!

Jo
Review №16

Fast and fiendly service! And they also help put my rather large heavy order into my truck which I totally appreciated!

Ke
Review №17

Very friendly and helpful staff. They offered me information, everything I needed was in stock, and provided excellent customer service.

Cl
Review №18

I come here a couple times a year, and I have had great service every time Ive been here. I usually order online and pick up at this store, and there have never been any problems. Through the years of shopping at this store, I have nothing to complain about, so 5/5 for this place!

Je
Review №19

Had what I was looking for

Bi
Review №20

Broke down here in a 1970s Air force wrecker. Staff was super helpful and helped us get back on the road.

Ma
Review №21

Good costumer services

bi
Review №22

Big selection, if they dont have what you need they will have it next day, even engines and transmissions. The best knowlegable staff for helpfulness on finding parts and info on helping you change the parts.

Ca
Review №23

Good service, and ok prices.

ta
Review №24

Good customer service, clean store, good prices

Ri
Review №25

OTAY SINCE THEY BANDED WITH CAR QUEST

Do
Review №26

Had a problem with a 6 month old battery and they sealed it out without any problems

Ky
Review №27

Very helpful staff

Sh
Review №28

Very friendly and helpful. Answered my questions and helped my niece with a bulb change.

Am
Review №29

Great store always very helpful

Da
Review №30

Friendly and helpful

An
Review №31

Great place for car parts

ro
Review №32

Very knowledgeable and helpful and friendly

Je
Review №33

Poor attitude and poor service, besides high prices.

Da
Review №34

A little high but usually got what I need

La
Review №35

Great knowledgeable staff.

Ti
Review №36

Good store but sold me the wrong head lamp. Had to go back.

Da
Review №37

Once in awhile they have the parts I need.

Da
Review №38

Online order wasnt fully pulled and ready

Da
Review №39

Very helpful

to
Review №40

Very helpful

An
Review №41

Order was ready for pickup

Th
Review №42

Sufficient for the project

Mi
Review №43

Quick and easy

st
Review №44

Good price

Je
Review №45

New Lennox very good deal

Fr
Review №46

Excellent

Information
10 Photos
46 Comments
4.4 Rating
  • Address:428 E Lincoln Hwy, New Lenox, IL 60451, United States
  • Site:https://stores.advanceautoparts.com/il/new-lenox/428-e-lincoln-hwy?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 815-462-0698
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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