This repair shop deserves 10 stars! Excellent customer service and quality repair come standard here.

Great quick service at a fair price!! Do not hesitate to give them a call. Clean and professional shop, waiting area, and technicians.

Great service and prices! Definitely thorough with their diagnosis. I would highly recommend them for all of your automotive needs.

Awesome customer service and speedy service... They go above and beyond every time I need my cars worked on....

Always great service. I highly recommend them!

Great service and staff! Wouldnt go anywhere else.

Front desk and Owner offered a top notch service. Thanks V.I.P

Mark and the guys always do a great job on my car and my familys cars....good people good prices

Its always hard to find a reliable trustworthy mechanic. We were reccomended to them by someone in the industry and we were not disappointed. They are very honest and only do work that is needed. Very happy to have been referred to them.

They do awesome diesel work here!

Besides fair pricing, their communication is top notch. They call with updates throughout the process and always kept me in the loop. VIP goes above and beyond with customer service.

Simply the best automotive work and service I have experienced anywhere. I used to do most all of my own work but VIP Automotive has won me over and I trust them explicitly. How many shops can you say that about? I have spent more at a dealership only to feel like the dealer thought they were doing me a favor, it is the exact opposite at VIP. My only fear is if my review is too positive, they will get too busy to fit me in. :)

Great service

Great service at a fair price. Hard to find an honest mechanic sometimes. VIP is always straight forward and reliable.

Very satisfied with everything, Mark did to one of our many fleet trucks for our local landscape company. From the estimate to the final repair that was overall inline with the original quote. Mark really came through and it only took three days for a major repair . I will definitely recommend vip to my many business associates. I look forward to having vip auto service and maintain our entire fleet. Thanks again to Mark and Bonnie for the great customer service.

Great place and the people are out standing.

We moved to New Lenox and was looking for a new mechanic that I could trust and I found one. Great experience. They diagnosed my car and fixed the problem and its like driving a new car. Would definitely recommend this place. Thank you for being honest!

VIP is professional, very competitive, and most importantly honest.

My family has gone to them for years, never tries to upsell on anything. You can trust them.

I had VIP Automotive install my electric running boards on my 2017 Chevy Silverado. The expierence was excellent. The staff there continues to do greatwork every time Ive brought my vechile there. I highly recommended them and will be returning as a satisfied customer!!

The staff are so friendly, professional, knowledgeable and courteous. They are great with follow up also.

Such honest hard working kind people. They have great deals (text & coupons) as a new and repeat customer. Repair wise, a place where I dont feel taken advantage of and people I can trust!

Very disappointed with most recent service. The last couple times I’ve brought my cars there, I’ve had to bring them back because something was not right. I was also given excuses when I called with my concerns as opposed to feeling that my concerns were heard and responsibility taken. I’ve always been happy in the past and I think the owner has a lot of integrity but it appears the attention to detail has been lost.

My AC went out on the hottest day of the year! diagnosed fixed superfast highly recommend. For such a busy shop they really went above and beyond the time frame I thought it would take. Thanks V.I.P

Everything was just as promised. I am always certified and the people are great. Their prices are good and theyre certainly convenient if you live around.

Always pleasant, friendly and efficient.

The staff are so friendly, professional, knowledgeable and courteous. They are great with follow up also.

Great Service 👍 and professional repair.

Great, fast service. Charged me nearly a GRAND less than another auto shops estimate for the same repair.

Need your vehicle repaired ? Definitely highly recommend V.I.P. Automotive I bring my business vehicles here & my personal vehicles and fixed right the first time every time, great customer service

This is a great place to have work done. Very friendly and great service this is a place where the customer is #1.

Fantastic people they look in your car tell you whats wrong and no extra charges

Everything was just as promised. This is a small shop, but its NAPA certified and the people are great. Their prices are good and theyre certainly convenient if you live in the Lincolnway area.

Trust worthy auto care.

It was good very helpful people

Terrible customer service, attention to detail is not there. Would not suggest them to anyone.

Honest and great customer service

Great service