Awful company. Completely incompetent. First they screwed up my boxwoods in front and when I asked them about it they apologized and said it was a new crew member that didnt have much experience who did it. Last straw is when they burned my grass with a treatment. Couldnt get anyone to talk to me on the phone about it. They said maybe I trimmed the grass too close! I wouldnt trust this company. They are awful.

Incredibly professional, respectful of property, hard working, and does the job right.

Loved the trees Almstead planted! The came at the precise time expected, wearing PPE to work the job and got right to work. The result is 11 beautiful arborvitaes that look amazing! I will be using them again next year when I finish the backyard with new plantings. What a great experience from booking to result!

Great service. The personnel was efficient.

Almstead has taken care of our trees, shrubs and lawn for the past 12 years, and we are extremely happy with all of their services. Everyone we deal with at Almstead, from the owner to the office staff to the crew, is very knowledgeable and courteous, qualities we found lacking in other companies. We highly recommend Almstead!

They have multiple locations and they do a great job at reasonable price. The company has great management team and really know what they are talking about.

After years of dealing with Almstead, I put my house up for sale and when I got my annual 2020 contract for plant health care I phoned them to say that I was not renewing the service. They serviced the property anyway and are charging me and say that I owe the money because the contract is a revolving one. The contract does specify that you must cancel, which I did by phone. They are saying I needed to do it in writing. I would never deal with this company again. Very poor management.

I manage an estate that Almstead used to service. When I would call the office, I could get put on hold for 30+ minutes when my only question was “when are you coming to the property?” I never thought that was a difficult question, but it seemed to baffle the office staff—who always seem irritated—every time. I finally called it quits with this company when they cut down THE WRONG TREE! And, no matter how many times I called, they NEVER called me back! The most unprofessional company out there. I work with SavATree now and have no issues.Oddly enough, one of my niece’s friends worked for Almstead and told me that the owners were Scientologists consumed by their religion, and made new employees take IQ tests??Just take your business elsewhere.

Ive had the pleasure of working with this company for the last 13 years. They are a family owned business, with wonderful and loyal employees and the class act in the field of home yard care.

The New Rochelle office will take the deposit and then take months to schedule the job. Its awful that they did not return calls and no showed without the respect and courtesy of a phone call. Got refund and went elsewhere. I did not have to chase the Elsewhere company. I guess Almstead has a ton of business and doesnt need the little guy, at least that is how I was made to feel. Elsewhere got the job done promptly and professionally. Im a construction worker. I needed those trees down and out of the way so I could build. I dont have time to chase anyone with many phone calls that went unreturned and to add insult to injury they no showed. I too am trying to earn a living and this just messed with my timeline.

I have used Almstead twice and I have nothing to complain about.They have been very prompt and accommodating, and no problem with cleanup.I have seen some of the negative reviews, so let me clarify that my positive experience is with the Hawthorne office.

The office staff does appear to be a bit incompetent. They were charging us for two soil injections. I was home when the guy administered the soil injection and he only injected one hemlock on our property and then threw the formula into our other hemlock; not injecting the soil. I thought this was strange because this was the tree we were most concerned about and also concerned that chemicals being thrown around in our yard near play equipment where our kids touch everything. I called the office to follow up and someone said they would call me back and follow up with the person who administered the application. This was back in May-early June. Its now October. I get a bill recently for TWO soil injections with a finance charge (late payment), and still no has followed up with me. I called them recently about just charging me for ONE soil injection since that is all that was done, and someone said they would get back to me. I called today again, and they tell me that the bill is under review and someone will get back to me. It seems like no one there wants to get back to me, they just want to send me bills. This is the last year we deal with them.

Great service, professionals and quick response.

We used Almstead in the past to remove trees by our property - i thought they would treat returning local customers with a bit of respect. I was so wrong.I dealt directly with Erick, he came on site to provide us a free quote. He gave us a price, it was higher than everyone elses. He continued to call/text almost every day to follow up with me to see if wed be moving forward with them. He offered to reduce the price $1,000, which made it a very good deal and inline with the other offers. Spoke with my neighbor and we agreed to move forward.As soon as i gave Erick the green light, he suddenly changed his mind saying that his lower quote is no longer applicable and that he will provide a new quote.... which was $1,000 more! I stopped looking and told all other tree guys that i had found the guys wed be using, ONLY TO BE TREATED WITH A BAIT A SWITCH!This company not only wasted our time, but betrayed our trust as return customers. I called their HQ and specifically asked to speak to a manager. They tried to transfer me back to Erick.... i left a voicemail and ask that i specifically NOT deal with Erick as i felt that the entire manner in which he handled the situation was not professional. My request was for someone else to reach back to me. Guess who calls me... Erick.This company obviously doesnt care, lures you in with a too good to be good price and then charges it at the last minute. With this type of service BEFORE they have my money, i cant imagine how horrible theyd be before. This company has seriously gone down the drain from when we first used them years ago.Save your time & money and deal with a reputable company.Called and scheduled an appointment for a quote, ___ arrived on time and took his time reviewing

I can’t recommend a better place! They will go beyond their resources to make sure about the satisfaction of their customers.

While the actual tree guy seemed competent, their office staff couldnt figure out how to actually schedule the service - we asked for a proposal, paid a $400 deposit, had to call back multiple times to see what the status was, couldnt get anything scheduled and finally had to ask for our deposit back. Wasted 2 months trying to chase these people down, when i should have just gone with someone who was actually responsive.

Top notch service. I would use them again without any hesitation.

Waited over 3 weeks to for them come out - they never showed - when I called they said they would look into it and never called me back. Looking at two previous reviews - Im seeing a common theme. Why deal with a company that doesnt want your business?

One of your truck drivers cut me off on the highway.

Regrettably I never experienced their service. The person in the office was so rude on the phone we could not get the appointment scheduled. Very unfortunate and would not expect that from this company.

They damage my car . And do not takes responsibility even when I show them pictures and video .

Hard Working people!

Awesome!

Nice place