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New Smyrna Chrysler Jeep Dodge RAM
2555 FL-44, New Smyrna Beach, FL 32168, United States
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New Smyrna Chrysler Jeep Dodge RAM
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De
Review №1

We were looking for a reasonably priced used car for my daughter. we found one that she fell in love with. Richard C. made the whole experience enjoyable and easy. He even was there on his day off to hand her the keys. he looked as happy as we were to give her such a beautiful used vehicle.thank you for the personalized care.

Fa
Review №2

Decided it was time for an upgrade and was referred to New Smyrna Jeep. My last experience with a “high end” dealer was deplorable and I was very hesitant to ever purchase another car again. Against my anxiety of returning to a dealer I still proceeded. I was blown away at the customer service and experience I was met with. Tom the Sales Manager was so accommodating, kind and very efficient. Tom in finance was helpful too and very honest with me out the gate. Every employee was smiling which tells me a lot. I was in and out the office within an 1hr and 1/2. I am looking forward to continuing going back for services and feel confident that they will continue to provide excellent customer service! I highly recommend, you will not be disappointed.

Ma
Review №3

Best car buying experience ever! Dan and Richard were amazing. No pressure. Just honest facts! All the staff I met were exceptional! Highly recommend!!!!! Love my new Jeep gladiator! Willys

Je
Review №4

Amazing customer service. We have bought many vehicles and this by far was the BEST experience ever. Tyler Peacock was our sales guy and he is the best. Not pushy, very personable, listened to what we wanted and helped us see things we didn’t foresee if he just wanted to sell us a car. We have our life long truck now but will definitely be telling everyone to come here and see Tyler. Nick was the finance manager and WOW he made this process the simplest process ever. Normally you go in to this process and expect to have more fees etc. Nope, Nick was straight forward and gave us the #’s and that was that. No “we have to add this” or “ if u want this” He was absolutely the best. Both Tyler and Nick were top notch. Haven’t had this experience anywhere else in all the years we have been buying vehicles. Thank You all for your truly amazing service.😊

Or
Review №5

Definitely so surprised at the professionalism and compassion these guys have for their jobs. My car sales associate was Melissa Nason “Missy” and sales manager was Charlie Esskuchen. The best and very down to earth easy to talk to when deciding on purchasing a Ram 2500. Both walked me through everything from beginning to the end of the deal. I would definitely look them up and tell them Orlando send you. Loyalty still appreciated thanks to both Missy and Charles. Genuine connection serves as the best way for a business to bolster customer loyalty, as customers who feel valued I will keep coming back to use your service.

Je
Review №6

Rashad, Nick, and the rest of the team are AMAZING! I just traded my Mustang for a Dodge Challenger. Great deal, great service. I didnt feel pressured about a purchase. The staff were able to get me the best deal that works for me. I didnt feel like they were just trying to make a sale. I feel like they sincerely wanted me to drive my Challenge away, knowing I am being taken care of. Thank you all so much for putting me in my dream car! Customer for life!!!

Or
Review №7

Loyalty still appreciated thanks to both Missy and Charles. Genuine connection serves pas the best way for a business to bolster customer loyalty, as customers who feel valued I will keep coming back to use your service.

Wa
Review №8

New to using the service department - everyone was very helpful, knowledgeable and quick to resolve getting needed parts for my vehicle. Service was complete and punctual as promised. My truck was washed and all repairs complete! Will definitely use them for future service needs.

Sa
Review №9

Truly top notch group of professionals. I have bought dozens of cars over the years. Not often is it an experience to brag about. From the beginning of my inquiry to the time they delivered the car they have made this an experience to remember. I worked with Tom and Chuck and they were easy to deal with. Very accessible and never pushy. Highly recommend this dealership.

Ra
Review №10

Courteous and fast service. Tech kept me informed and service was done correctly the first time. Car was cleaned and ready for me to roll out of their car-finished lane. Cant ask for more or better service.

Du
Review №11

I recently purchased a 2021 Ram Limited from here. My sales rep was Dan Gallogly. It was the best experience I have ever had purchasing a vehicle. Dan took excellent care of us and met every need we had and even a couple of wants. It was such a great experience my daughter came back the same weekend and bought her first truck! We finished the end of the day after all Service was closed. We noticed something on the truck and the sales rep took photos and it was addressed within a week. Something else I really appreciate as a sales person is that even though Dan was off the day we came back he still gets credit with the rep that assisted us. Dan our sales rep and Nick the finance guy are two of the best we have ever dealt with. I am glad to have joined the Ram family! I am also super impressed with the Service Dept of New Smyrna Chrysler Jeep Dodge RAM so far.

T
Review №12

Polite and pleasure to do business with them. Also gave the truck a quick wash.

Ca
Review №13

Awesome experience! I wouldn’t go anywhere else for a jeep. Tyler Peacock did an awesome job getting me a great deal on a new gladiator. Highly recommend!

Ga
Review №14

Great experience trading Ram 1500 pickups. Tom Fry and the rest of the staff made the purchase of a new Ram worth the trip to the dealership. Tom was easy going and I felt no pressure to complete the deal and that is important to me.Toms sales manager was also easy to deal with when it came to fine tuning the trade for my new Ram 1500. I had been to the dealership several times for service work on the 2014 Ram and was always treated with respect and the service was always A+.When you see Tom Fry tell him I said hello.

Mi
Review №15

Thank you very much for helping guide my wife and I in purchasing this 2013 Jeep Wrangler Unlimited Sport. Weve both wanted one for way too long to count and we finally have ours. We felt safe and comfortable in your dealership thanks to Chuck, Greg, and Nick. The Sales team we worked with did EVERYTHING possible to meet our needs and budget goals with Chuck leading the way. We are very pleased with the result including the financing options presented. Looking forward to continuing this nice relationship going forward, youve gained our trust.

De
Review №16

My daughter was in contact today with either a David or Dave. 45 minutes before headed to the dealership she was told the new jeep she was interested in was on the premise. When we got there David/Dave was not available. The gentleman we spoke to was very polite. We provided him with the stock number of the Jeep we were there to see. We were then told it was not at that location but it was in Jacksonville. Little did the dealership know but I was interested in buying a new Jeep as well. Due to the lies they have now lost out on 2 sales. Our business will be taken elsewhere.

Ry
Review №17

I recently had service work completed on my 2021 Jeep Gladiator. The service department here is great! They took the jeep on short notice and got it back to me quickly. I highly recommend NSB Jeep.

me
Review №18

Quick response no after market stock price we bought truck quick in 1 hr

Ju
Review №19

I walked in and my experience was excellent since the moment I walked inManny Silva was the person who took care of me. I went for an oil change and tire rotationI was in and out in less then an hour.Shout out for Manny thank you so muchHe was courteous professional and I want to say thanks

Br
Review №20

Drove 2 1/2 hours to buy a 2019 Ram Rebel, and had a terrific experience at the dealership. Fair pricing and good people. While there, we realized this was the same dealership we bought my Moms Town & Country from in 2010! We always said that was the best dealership we had been to, and we realized we were back with them again. Thanks guys! We love the new truck. Bruce and Mari

Ke
Review №21

We stopped at New Smyrna Chrysler Jeep Dodge on a whim on our way home from a staycation. I really wanted to test drive the new Gladiator. Our salesman Tom was super down to earth and nice. I fell in love with the gladiator and we talked some numbers. I wanted to check out other dealerships to see if there were other options before I made such a big purchase. However, after a less than pleasant experience at another dealership in South Florida, we decided to drive 3 hours back to New Smyrna to buy from them. Tom went above and beyond to make sure my new Gladiator was perfect. We are thrilled with the purchase.

Sc
Review №22

Great used car buying experience with a great team from Sales to Finance. I purchased a 2016 Toyota Tundra and they worked with me to address some items on the vehicle and were competitive on their pricing. Ask for Rick and he can help get you in to a great new or used vehicle!

Jo
Review №23

Excellent customer service. We were visiting from out of state and had some issues with our charger. They took care of everything and provided a shuttle to our rental car location. I highly recommend their service center and courtesy van drivers! Thank you for taking care of us and our vehicle through our unplanned, extended vacation.

Cr
Review №24

Corey was GREAT ! Very courteous ! Very knowledgeable ! He answered all are questions. We felt very comfortable. Not pressured at all. Whether or not we decide to purchase a vehicle, our experience was an A+ one ..... Thanks again Corey !!!

Tr
Review №25

We worked with Rick and he was straightforward, easy to talk to, not pushy by any means, and let us test drive multiple vehicles before landing on a 2021 Jeep Cherokee. Definitely would recommend going to them for a new car.

Le
Review №26

Overall great experience. Our sales guy was the nicest- not pushy or overbearing at all. If you’re in the market for a new car or Jeep, go see Savino. He will take great care of you!

Li
Review №27

I wish there was something higher to give than five stars, because this place goes above and beyond any five star rating I have ever given. David Meeks and Nick in finance did the impossible and got my husband and I into a car that every other dealership refused to even consider discussing with us. It was our first time getting a note out on a car and the entire process was a complete breeze and everyone made us really feel like they genuinely wanted to do everything that they could to help us. The last year and a half of our life has been disastrous with back to back devastations and this was the first time in such a long time that I have finally been able to have a breath of fresh air. I cant put into words the overwhelming happiness and joy coursing through me. And a big shout out to Diane who made sure to keep us entertained with all of the pictures of her lovely fur babies and fur grand babies while we waited for paperwork to process. A truly incredible experience that I look forward to sending my friends and family to experience in the future!

Se
Review №28

Another great experience at New Smyrna Chrysler Dodge Jeep Ram dealer! I was able to schedule routine maintenance on my Jeep online, with an appointment available the next day! I was greeted immediately by a very friendly staff member, and was provided a comfortable place to hang out in their lobby while I waited for my vehicle. The work was done quickly, and my vehicle was returned to me cleaner than when I came in. Thanks so much to the whole team there and I’ll see you for my next service!

Aa
Review №29

STEALERSHIP.TOOK MY TRUCK IN TO SEE WHY THE NEW TIRES THEY SOMD ME WERE WARING PREMATURELY. THEY RAN AN ALIGNMENT CHECK AND SAID THE FRONT WAS WAY OFF. FUNNY, I TOOK IT TO AN INDEPENDENT TIRE COMPANY AND THEY SHOW IT WAS PERFECT.ONLY THING NSB DODGE WOULD DO IS QUOTE ME FOR NEW TIRES AND SAID IT WAS MY FAULT. INTERESTING HOW THEY DID MY ALIGNMENT WHEN I GOT THE TIRES.Other issues of bringing the truck in under warranty for covered issues and again, they blamed me. Back window wasnt moving, blamed me, then after an hour of debate, they finally looked at it and found the while frame was warped from the factory.Driver side window switch keeps losing memory, 3 times I brought it in and all they would do is reset it. I demanded they “Fix” it this time. They swapped the switch (the easiest thing to do before taking the door apart) but you guessed it, still failing. Turns out after 3 years of this failing service calls (no other windows were doing this BTW) it was the up sensor maximum failing, and when I took it back to complain again the sales person was nice enough to tell me “Right, so your warranty is out, {But I have an extended warranty paid for}, We dont see that Sorry” you’ll have to prove you bought it.This place puts more effort into developing good excuses than it does taking care of customers.The only reason I brought it to a Stealership in the first place was because of the warranty.Never again.

li
Review №30

Chase was very arrogant and condescending. I will not ever recommend this place as long as he works there. Shame on you. On the other hand Jeff our sales guy was sweet and helpful

Ro
Review №31

I have purchased several vehicles from here along with regular service. I will say that management is awesome on the sales side and Tommy in service is always a pleasure to deal with... Overall I know Im not the easiest to please but whenever I go there I feel people go out of their way to accommodate the customer and its makes you smile when you leave!!

Kr
Review №32

Purchased my used car less than a week ago. They made the car buying process so easy. We didn’t even have the car a week and had an issue with some electrical on it. They took the car in and had it back to me within 24 hours no charge to me. Will be taking my car there for all its services needs and recommend them to anyone who’s looking to purchase a car.

Ha
Review №33

We have purchased multiple vehicles from New Smyrna Jeep. The sales department is great - but we come back because of the the service. Tom has more than made our repair time comfortable and satisfying.

ca
Review №34

Really great guys in the service department... not looking to over charge just get you fixed up fast...

Vi
Review №35

We got a Jeep via phone from this dealer. The sales rep is Vinnie. He is a rep that goes above and beyond his duties. He responded to our calls and inquiries even after his work hours. Very pleasant and enthusiastic and helpful. It’s not easy to close a transaction over phone as without seeing the Jeep we did have a lot of extra questions. Vinnie just made everything easy for us. We also contact other Jeep dealers but the level of knowledge and helpfulness and professionalism relative to Vinnie’s is just day and night. We bought the Jeep and we are very happy about everything. Keep up with your great job, Vinnie.Btw the dealer has a great coffee machine and comfortable waiting area.

Tr
Review №36

My boyfriend and I wanted to buy a 2021 Jeep Summit. I never, in all my life experienced more rude service than at this dealership. Chuck the manager was wonderful but his GM has no personality and wouldnt even crawl out from under his rock to address some questions we had. Instead he had Chuck run back and forth.When we decided to finance on our own, the GM became arrogant. We wanted to do a sales contract with a deposit and pick up the unit on Monday. The GM would not take our contract or write one. We pulled our trade and our financing because of their fuzzy numbers. We didnt need them for our trade or financing so our deal was not in their best interest because they wouldnt be earning on the trade and financing.No way to run a business. Does the owner know any of this!? They just blew up a sale because of their own greed.My boyfriend left a few choice words with the GM. Steer clear of this place and in fact, go out of your way to not do business with them.

kw
Review №37

I live in the Florida Keys but this dealership was well worth the 7h trip. Thanks to the help of Patrick and Chase I was able to finally purchase my dream car just in time for my birthday! It was a great experience. They are very attentive, patient and knowledgeable. I was a bit worried at first because I had a poor experience with one salesman near my home but ever since the first phone call to New Smyrna Jeep, I knew this was going to be THE DEALERSHIP. I am very glad I found this place. Big props to their staff, thank you for helping out with my new Jeep Wrangler Rubicon! Loving it more and more every day!

Da
Review №38

Tom waz extremely helpful and has even followed up to make sure i was happy with my new car.

Ca
Review №39

Good people and fair upfront pricing! Had the exact truck I wanted and put the whole deal together over text. Came to pick the truck up and was in and out in no time! No bs! Will definitely be back for my next one!

au
Review №40

Place is so shady. Be very careful when looking at deals. They tried to pull a fast one on me. I walked out. Coming in at MSRP on final numbers when he told me selling price was 6k less. Do not ho here.

Je
Review №41

Very pleased with my service last week. The work was explained well, completed in a timely fashion (less than 24 hours), and priced fair. I will not be taking my car anywhere else for now on !

Mi
Review №42

I wish I never would have set foot in this dealership. A $2500 mistake. Bought a used car that had severe transmission problems within 12 hours of driving it off the lot, called to say I wanted to return it and they told me to take it to the Ford dealership (as it still had some powertrain warranty left). I shouldnt have listened, the car continued to have more problems after the the clutch was replaced. The guys at ford fixed a few other problems with the car and they were surprised it was sold to me like it was. After 2 weeks enough was enough. Tried to get my money back, only the purchase price of the car, not the inspection fees or taxes ($2500), and only toward a vehicle on their lot. I essentially paid $2500 to rent the car for two weeks, and it was in the shop for one of those weeks. I dont complain often, but I hate the feeling of getting screwed, and I will feel that $2500 burn everytime I drive by this dealership. Avoid their used cars at all costs. Luckily, another dealership worked with me and gave me close to what I paid for it on trade in, and I ended up with something more reliable. Expensive Lesson Learned.

Je
Review №43

Had such an amazing experience! Tyler always went above and beyond for us. There was never a question we had that went un answered. Highly recommend!!!

me
Review №44

I love the staff at this dealership they are amazing and they always remember who you are and what you need I will never take my truck anywhere else.. The service department is wonderful and I can never trust my truck with anyone else

Da
Review №45

The most pleasant car purchasing experience I have ever had. I never felt I was being pushed or pressured. I got a great car and a very fair deal! It was a pleasure dealing with every person that I interacted with...David and Chase in particular.

Sa
Review №46

I have a 2000 jeep and yet there always willing to help with the problems...thanks to yall !

Ra
Review №47

If you’re looking for some in service to trust, gets the job done, and over all gives you great service. Then Scott Karoub in the service department certainly set that! He provided such great service when my car was in the service department, it’s hard to trust people in dealerships sometimes! He explained everything for me to understand and just provided excellent service. I would highly recommend seeing him when you need anything done in service!

Ka
Review №48

Great service experience. Stopped on way from Palm Coast to South FLA for an oil change and was in and out in 45 minutes. I won’t use the Palm Coast dealer because of a bad experience. New Smyrna is my choice!

Ha
Review №49

The NSB CJDR representative who assisted me with my vehicle oil change was very helpful and courteous and advised me on future maintenance items,. I received my Jeep far sooner than promised so I am very pleased with this service.

He
Review №50

Great place to buy a vehicle from. Our sales man Tom Fry went above and beyond to find us the right Jeep. Tom teamed up with his sales manager and was able to get us our deal. Time was no issue, from looking, to test drive, to getting our deal, to financing our new Jeep Gladiator, Tom and the NSB Chrysler team got us riding away in a timely manner.Thank you Tom Fry.

Ed
Review №51

At New Smyrna Chrysler Jeep Doge RAM was the easiest transaction purchasing a new car in many many years! And I have purchased a bunch of them. The sales lady was awesome and so was the FNI gentleman. We not only got a fair price but gained two new friends. Thank you!

JT
Review №52

Savino in sales provided excellent communication and is truly a top notch individual ... Chase the Sales manager, transparent, fair and and straight to the point! Cant say enough about how well this transaction was. Ordered a Jeep Gladiator Mojave and the follow through all the way to delivery was wonderful. Thanks for making it happen guys ...

ma
Review №53

I have owned Chrysler products for the past 10 years and will stick with the manufacturer because I’m satisfied with their Enginearing. On that note I will never service or purchase a vehicle at new Smyrna Chrysler ever again. I have an suv covered under factory warranty and have had it in 3 times for a simple problem with the USB port. Their technicians still have not fixed it but it is what it is. My problem with the dealership is them attempting to take advantage of my wife’s kindness and not being able to diagnose another more serious issue so they made one up not covered under warranty and said it might not fix the issue but they would give it a shot. When she refused they tried to charge her almost $200 for the diagnostic even though it didn’t find the issue because they didn’t want us to go somewhere else that’s actually capable of fixing our vehicle. Then when I asked to speak with their GM they gave me a business of someone who is not their GM and told me that guy would just direct me to the service department. There are about 4 more Chrysler dealerships in the county and those ones have always treated me with respect. That’s an easy fix on my part.

Ki
Review №54

Tom was awesome! Highly recommend, we appreciate that they dont BS. My husband and me now both have vehicles from here and each time has been great!

Ch
Review №55

Weve had 2 bad experiences here now. The first we were looking to buy and the sales person we had I think was drunk. He was super pushy and kept getting frustrated when he was pulling up vehicles on his computer that werent what we wanted. We ended up buying 2 Chrysler/Dodge vehicles from a different dealership.We went to today for an oil change. We called ahead for a quote and were told $49-$65. Gave all our information, including VIN so they knew what type of vehicle it was. Was asked over and over to repeat things as the girl kept missing what was said. When everything was finished the total was over $100. We inquired as to why it was so much more than she had quoted us a couple hours before, and she said it was because of the type of vehicle it was.Im done with this dealership, Ill drive the extra time and mileage to Daytona Dodge for service in the future

Ja
Review №56

I went to the Chrysler Dealership Saturday and I was approached by this lady that was not in uniform and I asked If I could have a salesperson to help me. Her response was, I am a salesperson and I can help you. Well, after standing outside for a bit, I told her I wanted to just look around, but after seeing she had no knowledge of the car industry I told her that I would just come back. To my surprise, she didn’t give me a card, she didn’t ask me to come inside, she didn’t even ask me my name. In my opinion she lacked personality and not very professional at all. I’ve been to many car dealerships in my time, and have met some very great sales people and some bad ones, but your Dealership is classy and this lady lacked all the above. I don’t like judging but, your appearance and how you speak to people goes a long way especially when someone is going to spend thousands and thousands of dollars.My Mistake, after looking at my GPS TIMELINE IT WAS SATURDAY. Sorry for saying Sunday, but the point of the matter in training or not being professional and if she isn’t fully trained then why would she be greeting customers if she doesn’t know how to deal with a customer. I understand that people have to learn, but a trained person/manager should be with her when dealing with customers. She made it very clear she worked at Chrysler. I’mNot a liar and know what I’m saying

MI
Review №57

Tom, Rashad,Chase and Nick were amazing!! They made the car buying process very easy from start to finish 😊

Se
Review №58

Great Service, knowledgeable service agent, the task was completed 30 minutes early, I will be back

Me
Review №59

We had a great experience. We didn’t wait long. No one played any games. Thomas Nicholson was awesome.

Ha
Review №60

Looong story short. Visited 7 dealerships in the past 3 month looking for a specific Jeep Grand Cherokee model with specific options. Bought one in St. Augustine(Jeep Atlantic), BTW a terrific car dealer. Jeep got totaled early January, now shopping for a new one. Found it at New Smyrna Jeep. Most of the dealing was done via phone/email/text. Met with Dan (sales rep), Chuck (finance/contracts), Chase(manager). After test drive I went back the next day for the paperwork. whole process took about an hour. Car was delivered to my house the day after.All personnel, including the folks who delivered my car, were very professional but affable at the same time. I knew what I wanted, I guess that made it easier, however it was one of the more pleasant experiences after visiting that many dealerships. Keep it up.

Ch
Review №61

Not a dealership I would chose to buy from again. They had a hard time coming to fair numbers on their car and my trade. I ultimately felt we came to what was most fair for both just to find out NOT true at all. I was charged over $900 in the finance department for nitrogen “air in my tires” and some product called Perma Plate which I have yet to understand what it is, other then a scam and rip off. I prefer a dealer to be up front and honest. If they could get to fair numbers with me why would they tack on this trash. I did not see the “Perma Plate” installed and I can not see it and I don’t want it. $900 for what? Don’t scam your customers.

Se
Review №62

Top class service and professionalism at its best as usual.

Te
Review №63

Brought my 2006 2500 in for an electrical issue few days went by was told the issue was fixed paid the bill when I picked the truck up had the same exact issue never left the lot Service advisor seen what the truck was doing truck stayed there a few more days never heard anything or got a callback had to drive up there and confront them was told they cannot replicate the issue truck was having same issue before I left a lot that day no refund didn’t seam like they cared at all

Ba
Review №64

Staff very friendly and efficient. Was there to buy out my lease. Most of process was able to be done on line.

Mr
Review №65

Great experience 5 Stars. And the sales lady Missy was so awesome to work with. Thank you.

Sa
Review №66

I can’t say enough good things about my buying experience at this dealership. First off my husband and I weren’t bum barded by salesmen left and right when we first parked to get out. We walked in and someone polity greeted us and said they would send a salesmen our way. David Siegenthaler met up with us we told him what we were looking for and the vehicles we were looking at online. We found a vehicle we wanted to take on a test drive we all jumped in the truck. Our test drive was great I never felt uncomfortable with the salesman in the vehicle like a usually do. I loved the truck and decided to do paper work. I was trading in a vehicle with equity, instead of hitting me with a lowball price for my trade in they ASK ME “what do you think your trade in is worth” which I thought was a great way to ask. I was in and out in decent time. I wouldn’t want to do business anywhere else. This was one of the most pleasurable truck buy experiences. Thanks NSB CDJR and David.

Co
Review №67

My experience at New Smyrna Chrysler Jeep Dodge RAM was amazing! By far one of the best dealerships I have ever been to. David my salesman was full of knowledge and very helpful! Great place to buy a vehicle.

Fr
Review №68

Bought car in April, Sales was good. I had a We Owe for 3 items, They scheduled me a 8AM Appointment...Car sat for 2 days no communication from Service dept. I started calling on the 3rd day the said they fixed 1 of 3 items. Got the car Back the said next week they will finish. Again no communication from service dept.2 weeks later had another 8am scheduled appointment. Car sat for 2 days, I started calling, contacted my sales rep, No response. 3rd day they called me back and offered a loaner. 1 week went bye..nothing I called and asked ..no call back.I called on day 8 and asked for the Service Mgr. Name. Day 9 I called and asked for the Service Mgr. they gave me his Voice mail. Left msg, Then the Service Dept. called me back car was ready. Ready after 9 days and a scheduled 8am appointment. LOST MY BUISNESS AND REFFERAL.

Ji
Review №69

I brought my girlfriends 2006 jeep grand Cherokee in to have a computer checked and they did a diagnosis of the computer and it said it needed a wheel speed sensor they did not fix the sensor and told us we needed a new battery and transmission I took the jeep to auto zone got a test done and figured out it was the front right wheel speed sensor and got one for 39.95 and put it in and the jeep runs perfect all lights on dashboard are out Im not a satisfied costomer pretty disappointed

Sa
Review №70

I was super impressed. I bought two new work trucks mike brocos our sales guy worked very hard to give us the best deal and got us in and out. They were not pushy and left there very happy. We definitely will be buying our trucks from here from now on. If you want a honest sales man talk to mike . Also the team was fonominal. We have bought a lot of trucks over the years and by far best experience ever . GREAT JOB GUYS .

Bo
Review №71

After weeks of searching for my perfect vehicle, I stopped by my local Dodge dealership. I was approaching depression because I didnt think what I wanted existed. The salesman, Dennan approached me and asked if he could help. I had no idea that this young man was going to change my life.I told him what I required in a vehicle and he thought for a moment and said that he thought he had just what I needed.We went out and he showed me the truck. I was very skeptical at this point. He retrieved the keys and we looked it over and went for a drive. I thought, this might work for me. We proceeded to finish all the preliminary paperwork and he sent it to finance.He came back with acceptable terms and it was a done deal.The whole process was very smooth, easy, and not upsetting in any way.As I drove the truck for the next two days, I fell in love. It was much more thank I ever anticipated.I will never go anywhere else for a vehicle and as long as he is a salesman for this company I will only see him.

Ch
Review №72

Great service department, they do an amazing job while getting you in and out quick. i’ll only take my jeep here!

my
Review №73

I bought a new Ram 1500 from Mauro who was not pushy, knowledgeable and helpful, I recommend his help if you are looking for a new or used vehicle!

H
Review №74

They have earned our business for good! We previously went to Daytona but the finance department here is much better! They got me a great interest rate & the payment I wanted. Mauro is a great salesman! He got the exact car I wanted! He was very knowledgeable & helpful! Not only did I buy my car from him, my daughter got her 1st car from him a couple months ago. We will be back when it’s time to trade up again too!

Pa
Review №75

Excellent customer service and very easy to deal with. Met all my expectations. Did a little negotiating, but they met my budget. Please see Chuck Sylvester for all your concerns. Would definitely buy another truck from them. Did a service on my Challenger and they even washed my car !! Congrats to New Smyrna on a well oiled machine !! :)

Ky
Review №76

Great dealership with 5-star service. Smooth purchase transaction and will continue to visit for vehicle service.

CH
Review №77

Tyler Peacock was our sales rep and we cannot recommend him enough! We drove up from Orlando to buy our Ram specifically from this dealership.Got a great price on the truck and had an easy buying experience with Tyler. He was very friendly and extremely knowledgeable.

Da
Review №78

These people are criminals. Drove 100 miles to purchase a truck and ready to write a check when sales manager comes out and says your truck has a recall so we can’t sell it but we have another model that’s more money

Cr
Review №79

We were in town for Jeep Beach when our check engine light came on. Within 10 minutes, they found and fixed the problem and we were on our way! These guys are terrific. Thank you for saving our vacation! Steve and Cristal Stancil - Canton, Georgia

He
Review №80

Purchased my first vehicle here these people were excellent we were there until after closing time I was in a pinch and they got me where I needed to be its a great I believe the gentlemans name was Mike great guy very nice and helpful, professional. Ram 3500 6.7 Cummins

Mi
Review №81

Nice, friendly salesman. Didn’t try to talk me into anything I wasn’t willing to pay. When I got the car home and found scratches, they told me to bring it back up and took care of it. 2 Thumbs up! Definitely recommend!!

Ma
Review №82

Pleasant and knowledgeable staff. Made buying a car easy and quick. When I called salesman rep to ask questions, always available and had the answers. They followed up several times to make sure I was happy with my choice—-and I am!

Ma
Review №83

Tom has sold my Family 2 vehicles now in less than one year. Great salesman, to the point, dont beat around the bush and makes deals happen. I would highly recommend him to anyone I know looking for a vehicle.

Gr
Review №84

Went in for an oil change I was taken care of right Away I was done before I knew it everybody was courteous service was fast I’ll be back

Bo
Review №85

Cant say enough good things about how I was treated by David Meeks and crew! They gave me a great price when ordering my new Gladiator, offered a fair trade value for my F150, and best of all only took about 45 minutes to sign the paperwork before sending my on my way. Well worth the drive from Jacksonville to receive this level of service - 5 stars for sure!

Cl
Review №86

3rd vehicle Ive purchased here. Easiest buying experiences ever. All of the employees are looking out for the customer and work hard to make the experience quick and smooth.

CH
Review №87

Checked 1 new tire and re checked a previous recall, still have not received the gift card promised to Sharon from a test drive several months ago

Ra
Review №88

Awesome experience...diane handles all my issues I was ready to trade my Dodge in because Ive called Daytona Dodge several times for an appointment on a recall not only I had one recall but I had four the one recall that I found out I had was my tailgate kept falling down so I went and called Daytona Dodge no call back then I called the Dodge manufacturer no response so I drove into New Smyrna Beach Dodge and Diane handled everything perfectly great place now I will they will have a customer for life

Ta
Review №89

Never had a worse experience. Greats salesmen but the used cars manager proceeded to imply that I didn’t have the money for the vehicle I wanted and that if there were cheaper options we could do something. Simply implying I was “broke” I ended up going elsewhere to purchase the vehicle I was looking at outright with Cash.

Ke
Review №90

Came in to look at a truck I found online. Wasnt in the condition I was hoping for. Dan offered me an almost new truck at an exceptional price. Thank you Nick Wingle for putting a deal together and getting back on the road in just a few hours.

Da
Review №91

Got oil change and tire rotation for my Jeep grand Cherokee..was really impressed with there facility with how they conduct there business..very professional and friendly staff also!

gr
Review №92

I want to thank Tom Fry and the Sales team for a down earth and friendly experience while searching for my cargo van. They made what could have been a stressful purchase, smooth and easy!!

Ty
Review №93

Great experience with Missy and Tyler on purchasing my 2021 Ram 1500. Simple pricing and friendly and knowledgeable staff. Definitely worth the hour drive.

To
Review №94

I stopped in to look at trucks. Worked with Mike Coe and Chuck Sylvester. I bought a truck that was much better optioned than what I had looked at elsewhere, for around the same price. They worked the deal to get me into the truck for what we wanted to spend. Great experience with great guys. Highly recommend this place.

Ke
Review №95

Technical problems with my stop start. Handled with no problem thanks to Bill and his team. I was kept informed treated as a valued customer. Glad I purchased at NSB CDRJ

al
Review №96

Sales rep Tom, with the 85 El Camino, can not remember his name right now, but FANTASTIC to deal with. The same with the rest of the staffMy wife Malinda with definitely concur. Great job!

Ke
Review №97

My visit was excellent. My service advisor Tyler Peacock was very courteous and professional. He is definitely an asset to the dealership. Another person Diane Selvester was able to give me a loaner car and she was very courteous and professional also. She too is an asset to the dealership. I will definitely return for all of my service.

Ma
Review №98

From the minute you drive in the garage, you are greeted with professionals who care about your experience. Great customer service,

Mi
Review №99

Fantastic group of sales professionals ready to help customers at this dealership.Our company has purchased many vehicles from this dealership and have been impressed by their high level of service and dedication to customer satisfaction. One of the main reasons I chose them for my personal vehicle this time. The management team is very personable and will do everything possible to get you the best deal. Many thanks to Fred, Tom, and Nick for an awesome buying experience.

ma
Review №100

I was attended to by sales man Tom Nichols. I was amazed at his attentiveness. I looked over 5 different models and test drove them. Boy some of these cars were 10K off the original price.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2555 FL-44, New Smyrna Beach, FL 32168, United States
  • Site:http://newsmyrnacjd.com/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 386-424-1300
Categories
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Auto repair shop
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Highlights
  • Veteran-Led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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