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Paddleboard New Smyrna Beach
175 N Causeway, New Smyrna Beach, FL 32169, United States
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Paddleboard New Smyrna Beach

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Re
Review №1

The dolphin encounter was a great way to learn how to paddle board with a guide. Our guide was super patient and friendly. Highly recommend this place!

Re
Review №2

What a great place! Husband went in for a paddle for our stand up board and the lady was extremely nice.New Smyrna beach Native.

Th
Review №3

This place is wonderful. They are attentive to skill level, and very accommodating. Thank you for your laid back paddle opportunities!

Pa
Review №4

We had a great time on the dolphin tour. Our guide, Doug, was awesome. I definitely want to go back again!

AN
Review №5

My daughter (11) had been begging to go paddle boarding since last summer. Im so happy I finally caved and booked. I was a little leery about her being able to do it, but DOUG was so patient and kind it was the best experience! Hes da best!! THANKS AGAIN DOUG!!We seen dolphins and sea turtles on the 2 mile tour. We did 2 paddle boards and a tandem kayak and will definitely return!

kr
Review №6

Super fun family friendly your and the guide Doug and shop owner were very friendly and engaging, my son 10 year old was having a hard time keeping up with the group, Doug was taking time for us and he was giving my son (10 year old) some tips how to do paddling efficiently. It was over all very fun experience!

Ji
Review №7

This was better than 5 stars. Four of us went out on kayaks. Two were single and one was a two person. We paddled around and island then out in a full circle of new sights. Watched lots of dolphins up closer than ever expected. I showed the video toy wife who wants to go next time. Too bad I cant post the videos!

La
Review №8

Don’t miss this opportunity to paddle near dolphins! The staff here is awesome and our guide knew just where to take us so that we would be near dolphins! One of us even got splashed by one that jumped up right beside us!

Ca
Review №9

Did a 1.5 hr paddle board class and it was a fantastic experience Erick was very helpful and communicating was very strong I fell off my board because I got to close to the dock and got scared and he built my confidence back up and got me back on the board and even wished me happy birthday and just made me feel like he was happy to teach me he even shared his experience when he was learning highly recommended

Ca
Review №10

Very friendly and knowledgeable staff!There were wider SUPs and a more narrow one available when we rented.Our route looped us around to Chicken Island and back. Try going on weekdays - theres usually less boaters speeding/creating large waves.

Mi
Review №11

Great place to paddle out seen dolphin, a manatee and a sea turtle, great staff and a fun 2 hour trip

Ju
Review №12

The experience was amazing! My family and i had a great time and it was definitely worth it. The customer service was absolutely wonderful by a worker named Hunter. I would go again any day and i highly recomend going!

Ch
Review №13

Very friendly, easy online booking and easy to locate. Great customer service. First time going paddleboarding and they provided easy instructions and we didnt feel rushed to get on the board and go until we were ready. Had a great experience and will definitely go back. 👍

li
Review №14

Thank you so much for being open in this crazy time of COVID! It was super nice to be able to go paddle boarding with such an amazing experience and affordable price! The staff was outstanding! Will definitely be looking forward into doing this again!

Ke
Review №15

Such an amazing experience at Paddleboard New Smyrna! Sebastian was an excellent host! Rented three paddle boards, and went out on the water for the very first time! I was nervous but he was a great teacher! We all had a blast! At the end when we returned our boards he encouraged us all to fill up our water bottles! Such an amazing experience!!! Will definitely come again someday!!!

Al
Review №16

My daughter and her fiancé booked online for her 21st birthday. When they got there no one was there. They call and got no answer, waited for next appointment time and still no one there. The next day today call to get ahold of someone again no answer. Very disappointing

Ma
Review №17

Rented a kayak from here. Had a great experience. I called last minute and on Memorial day weekend and Brittany was SO helpful & nice, answered all of my questions, and got us a kayak that day. When we arrived we signed in easily and quickly and were on the water in minutes. Great prices. Great customer service. Great experience. We will definitely be using this company in the future🐚

sc
Review №18

Morning paddle boarding around chicken island was fun. Hunter was very kind and helpful.

Jo
Review №19

Was a fun time... fresh air reasonably priced..Abby was perfect, great personality.

Da
Review №20

The dolphin tour was wonderful. Our guide was helpful and friendly and quickly had all of us up on the boards. The staff was very friendly and nice. My two teenage daughters had a blast. I would highly recommend the dolphin tour.

De
Review №21

This is a great place. Everyone is helpful and friendly. Great place to buy, rent or store boards....then you launch right from the back yard. They also do paddle board tours.

Ch
Review №22

Staff was great and we had an awesome day!

Ro
Review №23

I purchased a 12’ YOLO board from them. Great service and good prices! I have returned many times for other supplies and to go paddle boarding from their cool dock. Super folks and nice place.

Za
Review №24

Been coming to NSB for years and wanted to try a new adventure and Paddleboard NSB had some of the highest ratings around here. Took advantage of the Dolphin Tour which was well worth it and the guide Kristen was awesome (request her when you go!) 10/10 would hands down do it again and looking forward to the next trip down!

Ch
Review №25

I just finished up a race put on by Paddleboard New Smyrna Beach. What a great event put on by a great couple. Erik and Lauren went out of there way to make sure everyone was well taken care of and having a good time.I look forward to paddling with Erik and Lauren and their great crew!!!!

Lu
Review №26

So awesome! Had so much fun kayaking here. We paddled with dolphins!

Du
Review №27

My wife and I rented paddle boards, it was our first time paddle boarding. With a little coaching, we were on our way. We saw many dolpins out in the causeway. We love dolphins! We had a great experience and the owners were very friendly and accommodating. I highly recommend!

Ed
Review №28

This place was fantastic!!! The owners And the staff were very helpful and accommodating although I’ve never been paddle boarding before… I actually elected to not to use a paddleboard and use a kayak instead… They have a great route for you to take whether a novice or an expert… I will be back again and again! Thank you

Pa
Review №29

We did a guided Dolphin tour this morning with Kristen and had a great time! We got to see some dolphins up close. Our guide also took some great pictures of the family while we were out. This is my second time going with this company for SUP and I plan on booking with them in the future.

Se
Review №30

Great time, amazing employees, first time and I didn’t fall which is probably why I loved it.

Ev
Review №31

We love everything about this place! So much so we decided to buy two paddle boards from them. Highly recommend!

Ka
Review №32

We did a Living Social deal for a 90-minute rental. Ty came out with us, gave us instruction, pointed out wildlife, showed us where to go and even helped us with paddling tips as we went along. When we returned, he brought out other boards for us to try. Since we are beginners, we have so much to learn. Ty, Eric, Pat and Herb are so helpful. They can answer any question and give you whatever information you might need. Well definitely be back.

Ia
Review №33

Very nice paddling experience. Rented kayaks and a sup. Many dolphin sightings. Knowledgeable and friendly

La
Review №34

This is truely a “standup” local business that not only loves sharing the natural habitat that surrounds us, but also contributes time and efforts for local causes as well (Little Pink Houses of Hope, just one example). The owners, Erik and Lauren, are the most flexible people to work with when planning an outdoor adventure! Will always support these guys!!

De
Review №35

Had an amazing day, tour guide was awesome. Cant wait to go back

pa
Review №36

Awesome time! Laid back environment. Saw dolphins, goodfor fishing, great prices!

Ca
Review №37

Our experience was phenomenal and the staff was fantastic. Great customer service and made our family trip an amazing experience. We will be back.

Et
Review №38

Had a great afternoon out on the water, Eric was super nice and laid back. Cannot say enough good things about him or the trip!!

Mi
Review №39

Very helpful aclnd knowledgeable people. One of the best paddle board shops in the area with a great selection of different types of boards.

Br
Review №40

I have bought two boards from them and great experience. It is nice to have the waterway right behind them to demo a few boards before buying.

Ta
Review №41

Rented a kayak and paddle boards - great service and super friendly!

An
Review №42

Had a great experience. We seen dolphins and a manatee!

Ca
Review №43

Such a wonderful expert and the woman was so kind and cherry .

Da
Review №44

Awesome staff and establishment. A group of six of us went out and had a blast. It was our first time paddleboarding.

E
Review №45

Fun, inexpensive outing center. Their standard paddleboard outing takes you to a sandbar in the intercoastal where you can relax and hang out. Well worth the trip. They also rent kayaks and aqua bikes.

Ad
Review №46

If you enjoy or ever thought of trying to paddleboard, I would recommend that you check it out.

Ka
Review №47

I saw my husband already posted about our horrible experience with this company. Not only will I be leaving this review to warn other people about this irresponsible company, but I will also be contacting Groupon to let them know of a vendor that makes their business ties with them make their company look bad. That is how disappointing this place is. They will take your groupon so they can get paid, and leave you with empty promises of a reschedule when THEY were the ones that messed up the reservations. Absolute worst experience I have had with a company in a long time. Stay away.

Pu
Review №48

I purchased this Groupon as a wedding present for friends and not only did they mess up the reservation they had made for their honeymoon, making it so that they could not redeem it on the day they had scheduled due to an overbooking of kayaks, the owner also took the Groupon from them insisting it was a scheduling error and that it would be fixed and they would receive a call to come back another day and redeem it. They never received a call or any sort of notification from the owner since then and the owner marked it as already having been redeemed even though they never got to use it. Very unprofessional and genuinely a waste of money, this was the first negative experience I have had with any product on Groupon.

ky
Review №49

I’ll just start with it’s very sad when you plan to go kayaking for your honeymoon planed and scheduled two months in advance and when you arrive to the venue to go with your new bride and they tell you they messed on the reservation and the kayaks are not available. What’s even worse is you ask the owner to call you and he says he will, and he doesn’t after promising he will. Like he just doesn’t care. I see one other bad review, so I believe his other reviews are from friends. We booked a hotel in New Smyrna beach that cost over two hundred dollars just, so we could get some pictures of my wife on the water wearing her wedding veil for a scrap book we are putting together of all the events from our wedding. I asked to get a call, so we could have rescheduled so we could capture those moments and no call back and it’s time to make that book a reality. This owner is not a standup guy at all. Crushed my wife’s hopes of a vision she had and doesn’t have the curtsey to even call us back. We don’t want to use your venue or reschedule with you anymore. We want you to credit back the groupon that your company asked for to make sure you got paid on it so we can make a good memory and erase yours. IF YOUR PLANNING A TRIP DON’T PLAN WITH THIS COMPANY. THEY WILL TAKE THE MONEY AND RUN!Nice try with your response. Too little to late! We reach out to social media with our problem that you caused. And it got the reaction we thought it would. You are being held accountable for your actions. You never called us. You said” Abby told me about the mistake this morning. My sincerest apologies. I’m on the water with customers and will call you right away when back to land.” But you never called. Then we text you again about calling us and still no response. Now you have responded on your google page because social media has done what it’s made to do and point out people like you who entertain bad business practices. Here is the proof.

El
Review №50

Had a great time joining a fun SUP race on the intracoastal. Thanks for organizing!

Ph
Review №51

My employee Kyle came to me and showed me a Groupon ticket that was redeemed on a day that Kyle was at work, now I understand that things get dated typically days after but they never got their services from this company and the company redeemed the Groupon and yes it is a very little amount of money, but come on be honest dont use the we overbooked excuse and ruin someones future to make a couple extra dollars for service you never provided.

An
Review №52

My paddle has gotten water in it twice and Sebastian fixed it both times free of charge! Thanks for keeping me on the water!!

ig
Review №53

Our guide, laurel, was great. We saw lots of dolphins too

Da
Review №54

Great family experience. Friendly staff. We will be back.

D
Review №55

I took a tour and now Im on the team. Come join us on the water.

An
Review №56

Owner does not call people back. Its like he doesnt care about his business. Stat away!

Jo
Review №57

Great selection and staff.

St
Review №58

Fun Place!

pr
Review №59

Owner acts like he doesnt want my business even when I am trying to make a large purchase. I have also rented paddle boards in the past from him.

To
Review №60

The people here are very friendly and patient!

Da
Review №61

Best SUP Shop in New Smyrna Beach

Wa
Review №62

Horrible customer service

Information
46 Photos
62 Comments
4.6 Rating
  • Address:175 N Causeway, New Smyrna Beach, FL 32169, United States
  • Site:http://paddleboardnsb.com/
  • Phone:+1 386-530-3868
Categories
  • Outdoor sports store
Working hours
  • Monday:10AM–12PM
  • Tuesday:10AM–12PM
  • Wednesday:10AM–12PM
  • Thursday:Closed
  • Friday:10AM–12PM
  • Saturday:Closed
  • Sunday:10AM–12PM
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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