user
Rooms and Rest Furniture and Mattress
1704 N State St, New Ulm, MN 56073, United States
Appearance
Rooms and Rest Furniture and Mattress
Comments
An
Review №1

Brenda was very kind and helpful. She was there to assist with any questions but not pushy or sitting on top of me as I looked around (Thank you!!!)Prices were fair also! Recommend

De
Review №2

Justin was a great help. He was knowledgeable and honest. Things one looks for in a sales associate. We bought a floor model bookshelf and was given a discount without asking for one. Being new to town they sent us a gift card just to welcome us and we felt that was generous and considerate. If we have further furniture needs we will definitely look to Rooms and Rest!

An
Review №3

The helper was amazing!! It was a great experience! I got what I needed.

Sh
Review №4

Ryan was so helpful! I told him what I needed and he showed me many options. I settled on the power reclining loveseat that will help me following my surgery. I was able to get it delivered next week just in time. The customer service was great they listened to my needs and showed me what I could get in the short time period I had. I will definitely return to the New Ulm Rooms and Rest furniture store for all my furniture needs in the future. Thank you Ryan!!!

Do
Review №5

Easy to work with and provided a great service! Really listened to my needs and wants.

Lo
Review №6

Friendly Service Representative, with a willingness to help. Shared innovative ideas on some newer products in the store. Thank You Rooms and Rest Furniture Store! New Ulm, Minnesota

He
Review №7

Amazing customer service, clean organized and great selections!

Ca
Review №8

Very helpful staff, they let me take my time to decide. Helpful with price and knowledge of what I was looking for. Listened to what I needed and helped me out. I Highly recommend!!

Mi
Review №9

Called up today to order mattress for family in Minnesota. Ryan answered the phone and was the most professional person I have ever encountered. He explained everything I needed to know and set us up with our purchase. This is how businesses are to be run. Thank you all and will pass this on to the millions of followers I have.

Ir
Review №10

Justin was super. Actually all the staff was, answered all our questions courteous and went out of their way to help us.My kind of store!

Ju
Review №11

Justin was so helpful and knowledgeable. I needed to find a recliner for use after knee surgery, and he had a perfect solution, he had a Ashley zero gravity recliner and it was on sale. He suggested I get extended 5 yr warranty as motors can occasionally fail. Looking forward to enjoying this chair for many years.

Te
Review №12

Very friendly staff, Yes they all want to sell you something, but......they also want you to feel comfortable with what you buy. And that is what I like about this place! So I do highly recommend this place.With good prices, great variety and I do say they have very nice pieces very beautiful pieces.

Ma
Review №13

The staff were very knowledgeable and helpful without being pushy or over the top. They took the time to understand the unique situation and then helped make suggestions that would actually work for that situation. Excited to come back.

Mi
Review №14

Wonderful customer service. Questions are answered quickly. Ryan is awesome!

Pa
Review №15

Ryan has and remains phenomenal in his field. Couldn’t ask for better customer service!

De
Review №16

He took his time with us and showed true patients as our youngest kept trying to run around the store while we were looking and asking about different items. Even let us know their professional opinion about items being not so sturdy and that was very important being we have little ones.. that’s why they deserve a 5 star

Ju
Review №17

Phyllis was extremely helpful, as always. She is very knowledgeable and pleasant. Glad we were able to spend our money in New Ulm!

Sh
Review №18

Super friendly staff, amazing prices. She was honest with us about quality of the mattresses we were looking at. Very happy with our choice.

Ni
Review №19

Excellent service. Ryan met me right at the door and set me up within 10 min.

Am
Review №20

Ryan was excellent in helping us with our bed purchase. Very personable and friendly. Will shop again and ask for him.

Tr
Review №21

Rooms and Rest had a great variety to choose from. Great customer service. We were able to find everything we were looking for.

Ja
Review №22

Ryan was awesome. I sent him a diagram with measurements of my living room and along with pictures of my current furniture we created a plan and ordered my new furniture. I sent the email with the diagram and with in and hour I had a response and with a few conversations it was completed.Thanks Ryan!!!

Ka
Review №23

Ryan was very kind and helpful! Guiding me in my choices and getting it delivered as soon as possible!

Vi
Review №24

I have been in store, and the sales people were very friendly and helpful. Not pushy.

Pa
Review №25

Manager was very helpful in finding furniture that would arrive in a timely fashion. I believe in shopping local so if youre in the New ulm area give these guys an opportunity to get what you need

Rh
Review №26

Ryan is great to work to work with at the New Ulm store. Hes very helpful in fabric selection.

Je
Review №27

Easy to work with sales staff!!

Ra
Review №28

Excellent service, not pushy at all, and a wonderful experience! It took us at least 4 trips to finally decide on what piece we wanted, and they were so patient and helpful every time.

pe
Review №29

Had what I needed at competitive pricing.

Ju
Review №30

The professionalism and personal attention offered by both Ryan, the Store Manager, and his entire staff was extraordinary!Our questions were readily answered and we were encouraged to take the needed time (both on site and in our home) to arrive at a respectful decision.We are EXTREMELY excited about our purchase and highly recommend shopping locally at ROOMS and REST FURNITURE and MATTRESS!

Cu
Review №31

They had a better selection than Mankato and friendly service.

Ke
Review №32

Ryan was great and found what we needed.

Ro
Review №33

We came in to buy a dresser and mirror for our granddaughter and Ryan gave us such a great deal we walked out with 2, plus....a couple display plants. Awesome Ryan

Am
Review №34

Ryan and the staff have always been great to work with!! I will always be there customer. Totally recommend them!

Br
Review №35

The Rooms and Rest staff are very nice! Very helpful people but the furniture you try on in the store is not the same furniture you recieve. I picked out a really nice cushy set in the store and when it came it looked and felt like a 10 year old built and sewed it. For Ashley Furniture Im very disappointed.

Sc
Review №36

Another good experience at rooms and rest new ulm thank you phyllis

Co
Review №37

Just ordered a couch and armchair, the sales staff were all very friendly and helpful - no pressure

An
Review №38

Staff is kind, courteous, and patient. I came into the store with a list if furniture I thought I had wanted, but they let me look around and try out different stuff, realized I liked a couple pieces better than I had picked out.

Ca
Review №39

Last fall I built a new small house in Searles, and needed a few pieces of furniture. I selected 2 pieces that turned out to be too large for my spaces. The people at Rooms and Rest were SO HELPFUL and. understanding. They worked with me and allowed me to change my selections to items that would fit my spaces more appropriately. I have since gone back and made a couple more purchases. I always find the staff extremely friendly and helpful. They truly believe in customer service. I absolutely recommend Rooms and Rest in New Ulm for any furniture needs you may need. I will definitely buy from them again. They will do whatever is necessary to make their customer satisfied! They are wonderful, each and every one!!! THANK YOU!

Ra
Review №40

We had a very good experience at our two visits at Rooms and Rest Furniture Store in the last few days. Customer service was great and employees were very helpful with any questions I had and showing me a ton of different items that I was looking for. We ended up with a good purchase I hope but haven’t got it home yet will see in the next few weeks after we have had a chance to try it out. Thank you for the great customer service

Em
Review №41

Great selections, amazing prices, and friendly staff. They were so willing to help and their specials are so worth it. It was a painless experience and way more rewarding than I thought it would be.

m
Review №42

Fast and easy! good customer service!

Ga
Review №43

Very energetic and informative salesperson!

Ta
Review №44

The customer service was very professional! We visited during CoVid, and the sales person was not pushy, left us browse at our leisure and provided us with all the answers we were looking for! We can’t wait for new furniture to arrive!

Dr
Review №45

Ryan is the best! He’s a true professional and definitely has your best interests in mind. Excellent experience and can not wait for my new living room set. Highly recommend Ryan and rooms and rest for all of your housing needs. Thanks a ton!

Jo
Review №46

We couldnt ask for a better experience. Ryan didnt pressure us, he helped find the best piece for us at a great price and answered all our questions. We wont hesitate to shop here again in the near future.

Je
Review №47

Ryan was a tremendous help and explained to me all my options. Ill definitely be back, keep up the great service!

Ki
Review №48

Great prices and selection...

Cr
Review №49

Had great experience here, good quality furniture and value and service is off the charts great, will be coming back just for that. They GO above and beyond!!

Br
Review №50

Ryan and his crew are top notch!! They are friendly, knowledgeable about their products and present them in a manner that you never feel pressured to buy from them!! Its why i keep going back to them!!

Mi
Review №51

I love shopping here. Everyone here does such a good job at helping you find what you need and finding the optioned tailored to your need.

Sh
Review №52

Had a wonderful experience like always when shopping at the store in New Ulm. The staff is great and was nice to see Ryan back at the store!

Am
Review №53

Ryan was so helpful in working with us to select a table and chairs. There was no pressure and Ryan was genuinely interested in making sure we liked our selection instead of just making a sale. Year end pricing was great!

Ka
Review №54

Both the Salesman, Justin, and Mgr were very good, and knowledgeable. There to help, but not pushy. Gave space to make up our minds. Highly recommend. Thank you!

go
Review №55

Ryan was very helpful in helping us find what we were looking for and answering any questions, even with me asking for a hit-resistant desk

Je
Review №56

Best furniture buying experience I have had so far. Thanks again Ryan for all the help

Ph
Review №57

I called and talked to phyllis she was very nice and very helpful when I got to the store she very helpful in helping find what I was looking for and went over the break down of what i am getting for service on delivery and warranty I will be back for sure do to her and all the friendly staff members keep up the good work guys

Mi
Review №58

I called little ahead of time before closing to get a bed frame and they had it all ready for me !

Br
Review №59

Ive always had good service with Rooms and Rest. With my triple mattress purchase there was a mix up with the location of two of the mattresses. Justin offered to take care of the matter in a timely manner! Thanks!

Me
Review №60

The salesman was very friendly, helpful and humorous.

Te
Review №61

Customer Service is fabulous! They make you feel right at home and help you every step of the way.

Ni
Review №62

We recently worked with Ryan Domeier at Rooms and Rest to buy multiple pieces of furniture for our new home. They had a huge selection of pieces to pick from, and Ryans knowledge and enthusiasm made this process an absolute home run! Additionally, thier service is top notch! We will definitely be going back to Ryan going forward for any or our furniture or bedding needs!

Sc
Review №63

Justin was very helpful, both thru my emails and store visit. Very friendly. Thanks for your help Justin.

Lo
Review №64

Fabulous customer service and very knowledgeable! I genuinely appreciate that there was no pressure to make a purchase. I love the options and color choices. Great place to shop for our new home! Thanks for helping us make it look beautiful!!

Mi
Review №65

All the staff at Rooms &Rest are great. Ryan answered all our questions, gave us plenty of time to compare any/all the mattresses in the showroom. Wasn’t pushy but was there when we had questions. That and a good selection is why we keep going back to Rooms & Rest.

Kr
Review №66

Excellent service! They bent over backwards to make sure we could order the exact sectional we wanted. It ended up not being a floor model, but a different design from one of their designers they carry. Cannot wait for our new furniture!

Ju
Review №67

Very friendly and very helpful

Ci
Review №68

Very friendly kind patient and helpful had a fun time picking out our new rocker recliner I think Hubby is going to love the comfort of his new chair as he recovers from his upcoming surgery great place to shop

Ke
Review №69

Rooms and Rest in New Ulm is always so helpful in helping us find things and to make sure all of our questions are answered. Ryan is so friendly and goes out of his way for us. Highly recommend!!!

Ry
Review №70

Good info, good service, good terms & pricing

Bo
Review №71

Phyllis was efficient helping us find a sofa bed, in the right color and style. She used your electronic display board and was able to show us the Ashley sofa we wanted!Thanks Phyllis!Bonnie

Sa
Review №72

Super helpful and friendly staff, great value furniture!

An
Review №73

My family and I showed up almost at closing time and were not rushed or made to feel like we were keeping anyone from getting off of work. Very professional and polite service. We bought a couch and love seat.

jo
Review №74

Very helpful and curtious

Te
Review №75

Very attentive without being pushy. Shared some great deals and let me know all my color options!

Pa
Review №76

Gentleman was not PUSHY. explained differences no pressure LISTENED. made my shopping experience spectacular other stores were Pushy did not listen and were not helpful. Tthis experience was a delight!!

Je
Review №77

Ryan D. from R&R New Ulm always goes the extra mile to make sure my family’s furniture needs are not only met but, exceeded. He provides service, quality, & great customer service that is often lacking this day n age. Thank you, Ryan for all you do!

Ke
Review №78

Rooms and rest in new ulm is a great store! Always satisfied with the product, customer care, and convenience! Ryan including the other sales people have always been helpful with any of my purchases!

Ma
Review №79

Our experience with doing business with your store was nothing but exceptional! Very helpful and friendly! Truly will give a good recommendation to anyone ! Many thanks!

Mi
Review №80

Great service. Worked with caring people who took time to plan out a bedroom that we truly love! Delivery guys were careful and made sure everything was placed just how I wanted ot. Staff are kind, thoughtful and on top of their game. Asked about warranty on a mattress and again they were great to work with and very responsive.

Da
Review №81

Ryan is always a pleasure to deal with. He is very personable and knowledgeable. I wouldn’t go anywhere else for home furnishings. Thanks Ryan!

he
Review №82

Rooms and rest in New Ulm did a GREAT job at helping me find the perfect couch for my new house! Ryan took the time to find exactly what I was looking for that would fit properly in my home, was comfortable, and in my price range.

Sa
Review №83

Great customer service and very understanding of what we really wanted.

Br
Review №84

We had a great experience with you. Phyllis was very helpful she went out of her way to help us.

Gu
Review №85

Ryan was great to work with! Very knowledgeable in his products! Thank you for helping us pick out the prefect furniture for our home!

ED
Review №86

My mother wanted a soft mattress, they told her she would have to pre pay for a soft one $800. they delivered her a rock to sleep on when she complained they treated disrespectfully very rude, bad business, bad people shop else where

Ki
Review №87

Ive always had good positive attitude with them Employers and theyve gone always gone the extra mile.

La
Review №88

Excellent delivery service. In and out very quickly. Sales service was great too.Thank you.

Ke
Review №89

My husband and I bought a bed and a dresser from rooms and rest in new ulm, mn vary nice people and thats where it ends took a week longer to get them then they had told us and the dresser didnt have the drawer handles I called rooms and rest they had to order them they told me they should be here in a week or so .what the hell good is a dresser that I cant use. I asked the store manager if they could compensate us a little she told me that she was sorry there was nothing that she could do I should have listened to my co worker when she told me stay away from rooms and rest. I promise to you and rooms and rest I will never give you a dime of my money ever again...

Je
Review №90

Good selection, helpful and friendly staff. Purchased a living room set and then a sectional about a year later and both experiences were great!

Me
Review №91

Ryan is always SO helpful! This is my go to place!!

Ja
Review №92

Always have a good experience at Rooms and Rest!

Ja
Review №93

Excellent service!! I needed a box spring in a pinch. I called rooms and rest and they had one available right away for me. Will definitely shop there again!

An
Review №94

They were very helpful in picking out furniture that would fit my space and coordinating fabric. Can’t wait for it to be here.

Ju
Review №95

Phyllis assited me in finding a chair that would fit my needs. Very helpful.

Da
Review №96

Some of the best sails manship Ive seen not a whole lot of pressure told the guy what we were looking for put us on a plan we could afford shipping will be in five days works out great for my wife and I. Dan,Trina McGinnis 02-02- 2019.

Je
Review №97

Very patient while I picked out a bedroom set. Didn’t rush me, answered all my questions and even stayed past closing so I could get stuff ordered!

Tr
Review №98

Wonderful employee to work with! Very satisfied!

tr
Review №99

I just received my headboard and footboard I purchased a couple weeks ago. The delivery guys were on time, super professional and super fast to set it up! Extreamly impressed! Will always use rooms and rest for all my furniture needs!! Thank you!

Li
Review №100

Friendly service that allowed us to look without presdure We were in a hurry, so the purchase was expedited in order to make our next appointment.

Information
29 Photos
100 Comments
4.8 Rating
  • Address:1704 N State St, New Ulm, MN 56073, United States
  • Site:http://roomsandrest.com/
  • Phone:+1 507-218-0158
Categories
  • Furniture store
  • Home goods store
  • Mattress store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations