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X-Ring Supply LLC
2201 Ogletown Rd B, Newark, DE 19711, United States
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X-Ring Supply LLC
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Jo
Review №1

X-Ring is always professional and courteous. Picked up a Henry rifle I had transferred from an online retailer. The lady behind the counter was extremely helpful, even while the shop was busy and while she was hoping multiple customers.Shop is clean and very welcoming, and staff are friendly and always happy to help.

Ja
Review №2

XRing is by the most conveniently priced supply store for all your gun needs! If they don’t have what you are looking for they usually can get it or refer you to where you can find it. Furthermore the staff is phenomenal, courteous, and well versed on the industry and its leading manufacturers and will guide you to the proper parts/ firearms that suit your needs.

An
Review №3

Chelsea who helped me was very patient and knowledgeable. The gun arrived about a week after they said. The only complaint is that they didnt answer the phone the three times I called. I wound up having to drive there twice to ask a question and check status of gun delivery.(UPDATE) Upon seeing this review, the owner contacted me to apologize and explain that they have been super busy. He offered to assist with any questions or help in any way to make me a happy customer. This goes a long way in my book so I have updated my reviews to 4 from a 3 and will consider doing business there in the future

La
Review №4

Great place for firearms and accessories. Have bought many handguns over the years at X-Ring. Great prices and very knowledgeable staff. Highly recommend.

Re
Review №5

Ive been to every gun store in the New Castle area and X-ring is by far the most pleasant place to shop and has the most welcoming staff. They also have the best website out of all the shops in the area and the stock seems to be up to date so if I see something online I can feel reasonably certain that its worth the trip out there to see it in person.

Ra
Review №6

Great selection along w/pricing. First time hand gun owner and I was very impressed w/the staff, especially Sherif. He was very informing of giving a selection of weapons to chose from according to my comfort and budget. Sherif also gave me some instruction on holding/firing the weapon. Highly recommend X-Ring for your needs.

Za
Review №7

X-Ring is a great place to go for someone new to the gun market. I worked with Evan & Sherif who were very knowledgeable & helpful throughout the process. As a resident of New Castle County - I strongly recommend X-Ring Supply for any and all firearm related purchases!

Da
Review №8

Fudds stay away, this store has up to date gear and guns. The guys behind the counter are knowledgeable on modern techniques and equipment, they wont steer you wrong.

Na
Review №9

Super knowledgeable, super friendly, excellent people, a great place to visit for newbies and experienced people.Their displays is awesome too!!

Wa
Review №10

If youre interested in fast service I have a story to tell. On June 23 I made an online purchase with a gunbroker affiliated with X-Ring Supply. Later that evening I received an email from X-Ring.I opened it thinking it was a Welcome Aboard letter but was more than pleasantly surprised that it was a letter informing me that my firearm had arrived at my store and was ready for background check and pick-up.. By far the fastest Online website purchase to pickup ratio that I have been involved in.

ha
Review №11

You can definitely appreciate the new management. Staff is friendly and prices are actually really good.

JR
Review №12

I buy all my guns from here. Great crew of awesome people and unbeatable prices. Want knowledge? Go here!! Looking at the bad reviews just tells me about how Unknowledgeable some people are about the firearm industry. Save the “Racial Profiling” just because of how uneducated you are about firearms. Nothing but the most respectful and knowledgeable crew I’ve dealt with. If you come in and think you know everything when you don’t know jack, you will be schooled. Which offends “MOST” people these days!! Please go here, most bang for your buck and great convo as well..

Ho
Review №13

Excellent service and pricing. It is a truly competitive pricing and nice shop.

Do
Review №14

I love this place. Everyone is so helpful

Ro
Review №15

Great environment. Excellent customer service!!! Extremely knowledgeable team!!Highley recommended for all your firearm needs and questions!!!!!!!

Da
Review №16

The regulars that come in the store make it worth the trip. They are great. Tom & Chelsea are cool too

Jo
Review №17

Service by Tom, Chelsea and all others is always top notch. Shop layout looks much better too.

Da
Review №18

Excellent shop! Staff & owner are very friendly, knowledgeable and willing to explain & work with folks. Just dont glag them with yours if you want to show it to them. Remember, safety first!

jo
Review №19

I always come to X-Ring for my gun transfers.Chelsea is the most nice and down to earth sales rep ever! I love working/dealing with her.

Br
Review №20

Great service and staff knowledgeable staff on point

La
Review №21

They got what your looking for no problem

Jo
Review №22

X-Ring seems to be the only shop in the area that has any integrity. While all these other places are price gauging trying and charging hundreds of dollars more than msrp, X-Ring keeps their pricing honest. This seems very rare around Delaware. The staff is also extremely helpful with answering questions. Great business and would recommend to anyone looking to purchase a firearm.

Ch
Review №23

Tom is honest and trustworthy. Chelsey is just the friendliest person to work with. Id give them ten stars if I could.

Da
Review №24

Knowledgeable staff and always accommodating. Prices fair for quality items. Make sales and transfers easy. Why go anywhere else?

Bo
Review №25

The bearded guy has a bad case of little man syndrome. And I’ve seen more charisma from a drive through window. Hands down would not recommend this place. I’ve purchased three firearms from here and had an increasingly less satisfying experience every time. Not to mention the prices aren’t even by a stretch what I would call fair. Personally will not be doing my business here again

pa
Review №26

I bought my first pistol from them last year after visiting every shop in reasonable distance. out of everyone, they didnt make me feel like a dummy for being a noob. ill probably buy my next firearm there too.

be
Review №27

Best place and customer service ever known to man kind ...great people always have what Im looking for and always sell me on more a++++++++++++a++++ service

Da
Review №28

This was my first time ever in ANY gun store. I dealt with the lady and my neighbor said she is part owner. I couldnt have asked for a better person to help me. She answered all my questions on an AR I had been researching for the past month. To my surprise they had just received 1 earlier in the week. Totally happy with the staff, shop and my purchase. My nephew, a former Army Ranger sent me there and boy am I thankful to him.

To
Review №29

Just had a great buying experience. Ordered and paid online. Gun was ready to pick up first thing the next morning. Staff was helpful, knowledgeable, and straightforward with answers to my questions. Completed BR check in short amount of time. Very pleased with the overall process.

Ni
Review №30

I was a regular customer of this shop for nearly 3 years, and would continue to be one if I didnt have to move.X-Ring is an excellent example of a family-run gun store. The selection may not be the size of Cabelas, but what you will get is an excellent customer service and willingness to help you make a right and very well informed choice. If they dont have what you want in store - they will try very hard to get it for you. If you have issues with something, be it a minor problem with a recent purchase or something serious - theyll do their best to assist and help you.Certainly, there are rules and policies you have to abide by, but this is a gun shop, not a Walmart. Everyone at the store is very nice and helpful, and as long as you are familiar with some basic etiquette and communication skills, youll have zero issues. At the end of the day, everyone wants a light and comfortable atmosphere around.Pricing is extremely fair for brand new items (plus you pay 0 sales tax in DE), and they do get quite a few interesting items for consignment here and there, but be sure to check the store itself, sometimes interesting things are literally walking in as you are inside.11/10, excellent experience all around.

Da
Review №31

XRing facilitated a fire arms transfer for me, I purchased from an online retailer. They were very accommodating, friendly, and informative. Will do business with them again.

Mi
Review №32

Awewome service! Friendly staff and fair prices!

os
Review №33

This place is god awful. Racial profiling at its finest save your money and go to Cabela’s this Place is trash.

Bl
Review №34

The BEST gun shop in the area. Great selection tons of knowledgeable salespeople. The are an authorized Glock blue label dealer. They will help you build what ever you want. Super clean and friendly family owned business go check it up.

Ke
Review №35

They have a great selection and were very professional. Pricing was very reasonable. I was very happy. Ill be going back!

Ty
Review №36

First time gun owner and made my first purchase today. Staff was friendly and informative. Definitely looking forward to my next visit!

ry
Review №37

Rude employees. Went in during Covid for primers. Never been there. Asked for product and was answered with “we don’t do anything with reloading and haven’t for 4 years”. Great but how is the customer supposed to know that. Basically blew me off. Shame since so few options in northern Delaware.

ma
Review №38

Knowledgeable and patient

We
Review №39

Great staff, great prices, me and all my co workers shop with these guys and they’ve done good by all of us!!!

Gr
Review №40

I have made many purchases from x-ring supply and will make many more,they have a great selection of new and used firearms, ammo and accessories. One of my favorite gun stores.

Ju
Review №41

I have not been here but do you guys sell .22 and for how much

Ad
Review №42

I ordered a pistol online from there site picked up in store. Very professional and NO price gouging . Definitely my go to store .

Ri
Review №43

Very nice people that were very helpful!!!Its not a big box store so the employees are very patient and will show you as many weapons or accessories as you would like to look at. They were happy to answer any questions and show me operating procedures for the guns that I looked at.Overall, I would highly recommend anybody going there and I plan to go there again, soon.

bi
Review №44

Awesome staff, very helpful and professional.

Mi
Review №45

Very knowledgeable and friendly staff. Whether its your first time or your a seasoned owner, they will take care of your needs.

Ma
Review №46

UPDATEDService seemed great, we were there at nearing closing time, maybe 5-6pm. My friend got a really nice Beretta (not sure of the full model/name).Placed an order for a .22 1911, still waiting on a call back, they said it would take a few days, Ill update this review after my purchase is finalized.Update: Got a call yesterday to go pick up my Colt 1911 .22LR, was very excited, the transaction went smoothly.It has a very nice selection of guns and ammunition as well as attachments of all sorts from your standard pistol iron sights to sophisticated Scopes.There is also a clearance area with a few outdated items worth checking out if you’re looking for some rare or elusive items.I really like this store, it’s never too crowded and very well lit, it has a very mellow atmosphere I’ll be coming back when I feel confident enough to get a 9mm and later a .45 and then who knows what from there.On a side note, I was a little bit worried from reading the previous reviews of people saying they were profiled and what not, since I am Hispanic, but I have to say I did not feel anything of such everyone in the shop was very well mannered and helpful.X-Ring is also a family operated shop so expect to see the same faces every time you visit, this in my opinion is great because it allows you as a customer to establish a relationship with the employees making it feel a lot more welcoming after a few visits.

Da
Review №47

I just recently made my first firearm purchase ever at X-Ring. I had visited a number of times prior to my purchase. In every case the staff were pleasant to talk to, helpful, and werent bothersome when I was just looking around. I didnt encounter any big egos or brand fandom gun shop employees are rumored to have in the time I was there. I had spent a lot of time watching various gun reviews prior to coming in and they politely tolerated me talking like I knew anything about firearms at all. I purchased a Shield, an extra mag and some ammunition. The (manager?) was a sport and willing to be a little flexible on the price of the firearm. He also cleaned off a mark on the slide before handing it over. I would say my experience was very positive.

Ke
Review №48

Great place with very friendly staff. They know their stuff and have a nice selection. Will return for sure.

RI
Review №49

The negative reviews are old, the folks at X-Ring were nothing but professional when my son and I went in last weekend. the younger gentleman worked with me at the same time he was working with another customer, when I moved to the other counter and older gentleman helped me out and had no problem showing and explaining each gun I asked to see.there was also a young lady behind the counter working with customers, she kept her cool when some jerk thought he deserved preferential treatment and asked if he had to take a number to get served...he was a jerk and she was awesome in the wake of the store just getting hammered with customers. one jerk out of 30 means nothing and neither do the old reviews. X-Ring keep up the great work, I will buy all of my firearms from the good folks at X-RING

Sh
Review №50

Made my first gun purchase here. A+ all the way around. Great price, great staff and highly recommend. Thanks again

Th
Review №51

Great, group of guys there. Will you help you with your next build or just a quick purchase.

Ma
Review №52

These guys are awesome, friendly and knowledgeable. They have a great selection and go the extra mile. Me and my family love this place!!!

Gu
Review №53

BEWARE ... BE WARE ... BE WARE ... BE WARE ... BE WARE ... BE WARE ...One of the worst experience ever ... do NOT shop there, they will profile you first, then they will hike their prices up on ANY Firearm that you inquire about so you end up NOT buying from them ...Another way of pushing you to leave the Store and NOT to sell you anything without being obvious about it.The Rude sales person went as far as almost calling me a Gang Banger, and made it crystal clear that he reserves the right NOT to sell the Gun if he is so choose to...Save your dignity and shop elsewhere and be treated with Respect, I guarantee you will NOT pay a hire price, and if you do ... You sure will pay it to a better class of Sales People ... Think about it.

JC
Review №54

Great staff. Very helpful and informative

Fr
Review №55

Rude service. Ill happily spend my money elsewhere

Do
Review №56

These guys have a wide selection of firearms, ammo and accessories. The customer services is the best in the area. I bypass 5 FFLs to get here because it is worth it for me. I will be doing bussiness with them again.Thank you X RING!

Ky
Review №57

I purchased my first handgun at X-Ring Supply and Werner was the associate that helped me pick it out. To this day it is still one of my favorites, which I owe all to him and his expertise. I found the customer service to be very good for a gun shop, especially because it was my first firearm purchase and I was expecting it to be an intimidating process. I remember feeling very welcomed and was not rushed to make a decision. Werner actually added me to a waiting list for a certain used model, but I ended up changing my mind a few days later and purchased a new firearm. Ive had some irritating experiences with some of X-Rings competitors, mostly the shooting ranges nearby. X-Ring continues to impress me with every interaction, knowledge and service wise.So, if you ask me if I would recommend X-Ring Supply, I would tell you YES!

Br
Review №58

Always a great experience at X Ring! The entire staff is very helpful a d knowledgeable.

Gr
Review №59

Ive been in there a few times to look at guns or buy ammo. Bob was the only guy who has ever showed any enthusiasm for selling or helping. I had a custom scope mounting project for my dads old marlin model 80. the first time i went in there i was shrugged off and told to call their gunsmith (who doesnt call back). being this store is right around my the corner from my house, i went back and finally got some help. and it was awesome. the guy Bob helped me out a lot... unless your buying an assault rifle, these people could care less. even then i get the feeling that they are far more superior to you Ive never been to millers, but at least they are willing to try and sell you stuff or lure you in over the phone. X-ring could care less.you can also tell the owner has posted a comment..the only 3 for 3 rating...Its amazing how everyone is saying the same thing about this place...UPDATE:They have done a complete turn around. These guys hustle and they are honest. kudos X-ring, I had my doubts.

Mi
Review №60

Great neighborhood freedom store. Friendly and helpful staff too. Decent prices, great selection. Ill be back!

Ad
Review №61

Great service and a good selection of new and used. The friendliness of the staff really shows its a small local owned store.

Ri
Review №62

Great place, very friendly and knowledgeable staff. In there every week to check out inventory. Great prices on everything.

BR
Review №63

Everyone is really friendly, good atmosphere and great selection of weaponry. As well as ammunition. My go to place for guns and ammo!

Gl
Review №64

Absolutely fantastic customer service, thank you Chelsea!!

De
Review №65

Good friendly people, excellent service, quality merchandise.

Al
Review №66

Wow what a good experience ! Great selection good prices on high and low end and the folks there are welcoming and inquisitive and very knowledgeable I thought I knew some things until I talk to them and I have to say they presented the knowledge and a very cool mellow Manor almost like youre just talking to your neighbor or something and that one big fella Tom nice freaking guy Im definitely not planning on taking my business anywhere else that dude made me feel so at home I was ready to look for a fire pit and a beer lol good job to the staff at X-Ring

Ma
Review №67

Fast friendly service. Thats all I ask for from a business. Their prices are good. I like doing business with X-Ring.

Ca
Review №68

If your a young African American Male save yourself the trouble and shop elsewhere. The atmosphere was very unpleasant almost as if they don’t want you to buy a firearm from them unless your of course Caucasian. Would go as far as to say your profiled from the second you walk in to the time you leave, eyes are always going to be on you as if your going to try and commit robbery. The tone that you’ll more than likely receive will 9 times times out of 10 be based upon what you wear, skin color etc. Godforbid you get a delay on your firearm because your immediately frowned upon and they will definitely make it known with no remorse. Highly unprofessional response in terms of tone again if your not to sure or familiar with a certain firearm and or accessories.(First Time Gun buyers be highly aware) Again Godforbid you get a delay on a purchase because you will definitely be looked at, addressed and treated as if your a criminal and or trying to buy a firearm illegally. Overall Unprofessional, Rude, Profiling and just an outright Hostile environment. Would never recommend to anyone of color. Horrible experience...

Sw
Review №69

Great place to shop wonderful staff great selection and an awesome gun Smith.

To
Review №70

X Ring has survived years of drama and break-ins. They rised and flourished because they know what the customers want.They offered a great alternative for tactical-minded shoppers at a time when we did not have a good local outfitter for specific equipment, parts, and accessories. Sure, we have more choices online these days, however, Bob and his crew are knowledgeable and helpful. Their jobs are to offer the best tactical products and services, not serve fine wine and caviar.Contrary to popular belief, if a gun shop doesnt feel comfortable selling to someone, IT IS within their right, as a private company, to refuse service. Go elsewhere!I am a minority and an immigrant, I have never felt nor seen discrimination at X-Ring in the twenty years of knowing them.They are my choice destination in the entire northern Delaware, south PA area whenever I travel back to the region. Bar none.

Ji
Review №71

I had a very pleasant experience at X-Ring Supply. I was looking for CZ Scorpion and Magpul Glock mags. As a MD resident, I have to travel out of state to find standard capacity. Both mags are for pretty popular firearms, so I was confused when two stores in VA didnt have them, and the big box stores didnt have the Scorpion mags.Enter X-Ring: They had both, well stocked, and a great selection of pretty much any popular firearm mags. The place was well stocked, clean, and prices were good.I see that some commenters below have said they were profiled. For what its worth, Im also a minority, and felt very welcomed and comfortable. The staff were very pleasant, none of the stereotypical rude gun store employee vibe.

W
Review №72

Ive been to almost every gun store in Central/Northern Delaware; X-Ring has the best employees by far!!!! Always helpful, always friendly.

Je
Review №73

I purchased a preowned firearm here. It was a very good price and I am very happy with the purchase/service I received in store. I will be back if I see anything I like on their website or if I ever need an FFL transfer. Thanks!

Ch
Review №74

Ordered my S&W SD9VE through their website on a Thursday night, for a nominally lower price than what I would have paid in-store, and on Monday afternoon they called to tell me it was in. Went into the store and filled out my background check documentation, followed by the instant approval, and was on my way. Very helpful people, especially for someone purchasing their first handgun, and am looking forward to my next purchase through them!

Do
Review №75

Great place to deal with. Friendly staff. Good prices. Best website.

Aa
Review №76

Good prices for firearms, good amount of ammo selection. Great LGS

De
Review №77

Decent selection and prices. Helpful knowledgeable staff

Da
Review №78

Very professional courteous service, good prices. I will visit them again. Thanks !

Ch
Review №79

My favorite place never crowed and they treat you like they want you to be there.

br
Review №80

Just bought my first 1911 through here and some .45 acp everyone in the shop was really nice and helpful. I couldnt be more satisfied and ill definitly return. Not only great prices but the overall atmosphere and kind nature of the employees. The man i was talking to even offered tips in holding and was very knowledgeable. This was my first time here and i can guarantee it wont be my last.

La
Review №81

Very knowledgeable. Friendly a good place to get your fire arms.

Da
Review №82

I have had nothing but great experiences with the staff there. Not only do they have a vast knowledge, but they are even veteran friendly. If I could give them another star I would.

Ch
Review №83

I recently built my first ar-15 in 5.56. I am kind of a novice when it comes to ar-15s and gunsmithing in general and was looking for a retainer pin for the takedown pin that I had lost during final assembly. The staff was EXTREMELY helpful and took the time to not make me feel like an idiot for losing the pin (as two other stored I called had). Not only did they have the parts I was looking for but much more. They also assisted me in mounting a compensator and properly tightening my castle nut which I was very grateful for. The staff was very helpful, friendly and patient and I will definitely recommend X-ring to others.

ab
Review №84

Ive been there several times, the staff was friendly and helpful each time. Ill be going back for my next purchase.

Pa
Review №85

I stopped in Jan. 2012 to inquire about a civilian taser. They do not sell tasers due to county laws but were VERY HELPFUL about how to acquire one as a MD resident. When interested in purchasing my first rifle, I decided to return to them since they were helpful and as I learned in my last visit had a VERY IMPRESSIVE INVENTORY too! I called first to inquire about selling to out of state customers, they gave me the answers and invited me up. Upon my arrival this Aug. 2012 I waited for other customers to be taken care of before me. Then was taken care of immediately in a COMFORTABLE, HELPFUL manner. They spent at least 15-20 min answering my questions and showing me different options for my price point and needs! It was a great experience in both my visits there and will surly be returning for future purchases! The rifle I went with was a H&K MP5! I love it! Thanks for the great gun and service guys! See you again soon!!

ch
Review №86

Awesome expertise and helpful with every question. Highly recommended.

sh
Review №87

Absolutely love going here the staff are great and always willing to help

Ke
Review №88

Very low stock of guns, other merchandise. ammo prices are on the high side, and not much selection. Seems like they may be winding down their business. Plus, while shopping the store, I felt like I was being closely watched with such intensity as if they expected me to rob them at any moment.

Pa
Review №89

I love X-Ring, They have everything you need, freindly workers and are well educated in firearms. I never wanna leave when im there!!!

Do
Review №90

Good service and great prices on guns.

L
Review №91

My go to... great shop, good prices, good service

Da
Review №92

Outstanding, professional gunsmith service.

Tr
Review №93

Very helpful staff - friendly, comfortable environment.

Ly
Review №94

Very friendly staff that will work with you to get the right product in your hands.

Ni
Review №95

Great place

ma
Review №96

Honest and quality work. Highly recommend!!!

La
Review №97

Classic American gun shop; friendly folks who know their stuff.

Je
Review №98

Great staff, very knowledgeable and pleasant to deal with.

Ho
Review №99

Great place for your needs.

En
Review №100

Nice place and helpful.

Information
41 Photos
100 Comments
4.5 Rating
  • Address:2201 Ogletown Rd B, Newark, DE 19711, United States
  • Site:https://shop.x-ringsupply.com/
  • Phone:+1 302-737-6575
Categories
  • Ammunition supplier
  • Gun shop
  • Outdoor sports store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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