It is a great place for childrens toys. They have huge selection of toys and well organized. The staff is very friendly. The place is easy to locate and with plenty of parking place.

I came here hoping to buy a game for my niece and nephew, but they looked to be completely out of stock. I couldnt find any employees to confirm that either because most of the lights were off.Nice open atmosphere though.

I enjoy going to Toys R us. They still have a huge selection of toys. Even during Christmas holiday its crowded but not pack to the point that your on top of each other. The isle are huge and roomy. I was able to shop for the kids with ease. Im a Toys R us kids. Keep up the good work.

I visited on a day in December where apparently they were having a really good sale. Needless to say, it was really packed. Despite this, the toys were not scattered everywhere, and everything was relatively calm. I attribute this entirely to the amount and quality of staff they had working. Everywhere I turned there was a helpful employee either assisting someone or tidying up. The prices were great, as was the selection, and when choosing a toy, it is so nice to be able to actually see it in person.

Although store is closing and has signs everywhere. Sales are not yet deeply discounted. Deals can still be had on some items. Staff is friendly and helpful. Location is easy to find and in general store is easy to navigate. Maybe in a few weeks/months there can be better deals.

ToysRUs outlet in Newark DE. Have got plenty of stock but it is noticeable that people dont get a lot of toys in shop nowadays which is kind of disheartening. The place is well maintained and I have got quite a few toys from here. No complaints so far. Getting out of the parking area can sometimes get a bit confusing during night time.

They were very fast in the customer service line. And allow me to get a $7.50 refund because the item was on sale. And also I was allowed to get a free assembly for the bicycle the price was waived. Thank you very much Toys R Us

Despite doing poorly financially, toys R us is the only real toy store out there. Most kids are going for gadgets or apps which means the stores are often deserted. That being said, pretty much every toy is there. I personally prefer to teach a child about money and restraint by being in person then doing it online so I still love the store with its toy sensory overload.

Had to pick up an online order. Very slow service or not really any service. The rep at the desk was already helping another customer. She is nice, but would be nicer for her to call for help after seeing that Ive been waiting for a bit, or if the other staff that walked by could stop and ask if theres anything they could help me with.

Easy to find what your looking for. Plenty of helpful people. Shelves stocked around the clock. So close to Christmas expected to see the shelves picked threw and a complete mess. Wasnt the case at all.

Saw a bike online for my sons birthday and called this store to see if they had it. They quickly and politely answered the phone, transferred me to the bike dept, who also answered quickly. I said Id be there in about an hour to get it. Spent about 10 minutes in the store, including paying and walked out with the bike, fully assembled. Very pleased in all aspects of the experience.

The staff are usually nice. Be sure to use the price match option they offer on what your going to buy. It has saved me a lot of money.

Great products great staff & the will do price match. If youre there see somerhung and look it up online and its cheaper somewhere else (from any store/website) they will sell that item to you for the cheaper price. 😊

Looking for a kindergarten book to hone in on basics. Not a large variety but there were a few really good items which we purchased. Cashier was very very very nice, friendly and responsive.

Great selection of toys for all ages. Eventually, someone was able to help me find an age appropriate gift. It has been quite a while since I have been in a toy store. Staff was friendly.

Eh, for a toy store its not very fun. The atmosphere is honestly pretty gloomy. Not a fun place for kids. Otherwise well stocked and sometimes have good sales

Love this store for Christmas shopping for my daughter the staff is always nice and helpful the prices are always good they always have a good selection of stuff especially with inventory around the holidays this year I was able to get a fingerling here when they were sold out everywhere I’m really sad to hear that they are closing down will have to take advantage of the sales they are having

Prices are far now that theyre going out of business & everything is on sale. Service was slow and not friendly but I guess they dont have to be since theyre losing theyre job shortly. On a plus side they still had a lot of things to choose from if your trying to use up your gift cards before they close or get a few gifts for someone birthday.

Went in to check out sale items. Still a good amount of certain items. Large outside kid stuff is low on supply or gone. Totally expected.

Love the place, grew up with my mom and grandmother taking me to this location. Took my child... sad to see it going away.

The Store is closing!! you would think they had big sales but no most of the stuff is only 10% off not worth it.. No wonder why is closing most of us cant afford spending much on something we can get chipper somewhere else

I used to come here as a kid, and it was HUGE. Now it is not as big but still a good place to find some deals on what kids want. Still can get crowded and crazy here at times. You wont find me then.

Its going out of business! Only 10% off items. Very packed in there but the employees are helpful and get those lines moving.

Typical toys r us, was very helpful in purchasing Christmas presents this year..my daughter loved the power wheels quad!

I love toys r us because it is the best place to buy toys games and lost more abd they have the best stuff on the market

They were very nice to my son who has autism and I will always appreciate that. You have my vote.

I love toys r us but we had a huge issue trying to use my daughters gift cards.

Sad they are closing, but they are one of the best maintained stores in 3 states

I love this store i feel like a little kid again every time i come here with mine.

Store is clean and well organized. Staff was helpful in locating a product even at 8:00 pm.

Waited in line for longer than I thought necessary but the staff was friendly and helpful.

Sure wish they weren’t closing. Makes me sad. I remember wandering the isles guilting my parents into buying me expensive toys. I took my kids there and spoiled them the same way and now I won’t be able to anymore. 😢

Great assortment, too bad I couldnt find Super Mario characters.

Don was great, Excellent customer service, Easy parking. Very clean an organized.

Place was awesome. Easy set of store to find toys. Friendly staff.

Always helpful staff, large selection of toys. Easy to navigate.

Going of business sale wasnt that great but I was there shortly after they announced it so it will probaly be better closer to closing

The ladies were very helpful and all had nice attitudes, I will be back!

They put on a lot of extra help for the holidays and my visit went quickly.

I love this store, it bring back memories. My son & daughter which are 7 & 8 was with me in the video game section & they were like it looks like GameStop over here.. I was like na, this was the place u had to come to, to buy video games back when I was their age.. they just looked at me like yeah ok

Returns went fast and easy. Everyone was helpful and kind

Horrible customer service!!!! Got an email saying my lay away was ready, went and waited an hour (because I couldnt get them on the phone) for them to tell me they are still looking. Waiting another half hour for them to tell me its not there and that they will just take a box from the floor to give to me. Was there for 2 hours for a solution that could have been thought of in 10mins. They never told me anything I had to ask for a manager in order to get that result and still never saw a manager. Will never do lay away with them again! Then on top of that, pieces where missing out the box!

Awesome selection of Lego Lego is my thing I love that stuff real fun and junk

Customer service is very worst. I never opened the items (these items came as a gifts for my daughters birthday) and want to return it without receipt. The lady who works there said I opened and used the items and returning it. How can she say unused item is opened? Looks like worker is working without brain and I hate to go this place again.

Had some of things I needed staff was very helpful

It so cool and if your a girl its a make up, lip palm, lip stick and amaican girl doll

I miss them all ready ........ my favorite childhood store ...... 😢😭😭😭

Although they are closing and shutting down. They have been a staple in my childhood and my childrens childhood. Its a shame for this store to close. They will remain forever in my heart. Xo

If your looking fvor Amibo cards they still have some but not to many,Its sad to see a part of my childhood go but kids arent really into toys anymore and thats something else that bugs me...If your looking for calico critters, Nerf guns, Dolls or baby stuff this ToysRUs still has a good amount left i would jump on it as soon as possible.

Customer service by the cashier was best. She provided help and info more than expected.

This place is going out of business and was absolutely insane! The crowds were ridiculous and obnoxious, the checkout lines were extremely long and all the good stuff is already gone.

Staff is very friendly and helpful. Good selection.

For a kids toy store this store is not clean at all.. the bathrooms are disgusting .. dirty and no soap at all... they put a shampoo and conditioner instead for people to wash their hands with .. the employees are useless

Its one of the few places where you can have a nice selection of toys. But when times changed, this big retail chain hasnt really done anything to improve.If 4th quarter is when they make their money, why is it such a nightmare to shop there in Nov or December? I dont want to go anywhere near there around xmas. They never have the popular toys in stock around the holidays. Their system this year was to tell me to arrive before they open every morning & wait outside in the cold. The truck may or may not have brought the popular toys the night before. When doors open the very limited supply of hot toys are piled in shopping carts by the front. Repeat each morning until i luck out & the truck did bring the toys I want. Surely there has got to be a better system??? This is why people were happily paying 3 x retail for stupid things like Fingerlings on ebay. Because its still cheaper & easier than coming to the store each morning before it opens & probably not getting the toy the first time.Toys R Us needs to leverage its strengths. Amazon is cheaper on most everything & I can get the time within 2 days. Toys R Us had a good idea before Xmas: setting up a few tables in front with a worker & encouraging kids to try toys. Why isnt this done every day? Why not make the store a place families go regularly, not something we dont think much about except near xmas? Why not invite manufacturers to to demos regularly? Why not encourage clubs such as lego builders to meet at the store? Why not encourage art shows based off materials your store sells? Give the winning kid a gift card, get good press. Theres so much they can do to set themself apart from Walmart or online.And it always struck me as odd that a store who focuses on selling to kids of all ages is NOT set up for kids to shop in it. For example bathrooms dont have a kid height sink or even a stepstool. Instead of paper towels, they offer only hand dryers which toddlers find scary or too loud. No kid sized shopping carts. There are two little rides (fiberglass coin operated cars), but theyre at the exit after the checkout. At that point adults just want to leave. And Im also not wild about encouraging little kids to play within feet of the exit. Its as if the store was designed by a busy businessman who didnt actually spend time with his own kids to know what kids need.I think theyre also grossly overlooking the market of adults who buy for themselves. Some might collect special lego sets or Transformers or whatever. Some adults use mass market dolls or My little Pony as a basis for crafting. Make the store more fun for adults and well think of excuses to come more often.

10% off a closing sale? Could do better than that!

Im going to miss it but its still awesome

Helpful customer service, wide selection of toys from $-$$$$ price range. - shopping here since 2008

Wish they werent going out of business.

I came here and bought an iPod touch 5th generation and a few video games years ago and they were quick and I was out of there. For the video game NBA 2K 17 (when it came out) I played it (Xbox one) for 2 days and all of a sudden it froze on the loading screen and there was nothing I can do, so I took it back with the receipt and the lady at the register was super nice and she let me trade the broke disc for a brand new game that matched the price. She wasnt allowed to but she was nice and let me so I got UFC 2 for Xbox one.

Easy access from rte 1. Really going store friendly, helpful staff.

Great places to buy toys and different kinds of games for kids. Too many varieties to choose from.

Checkout lines are usually pretty long but other than that its nice!

I was pretty ticked off because they said there would be sales and then when I get there, all I see is signs for 5 and 10 percent off. How much is that? 20 cents?

Everyone going online caused this closure. If you want retail, spend a couple extra bucks and buy. If we dont learn or our lessons, we will lose many more retail establishments which in the end continues to erode quality of life.

The prices are reasonable and they have price match which is great...

Packed shopping trip, bathrooms hard to locate, 1 register open had to wait in line for 47 minutes. But good prices and clean store

Awesome store love it is the parking area need up dated and more lights and security

Best place to buy toys,lines always move fast

Enjoyed going since I was a little boy. Sad to see them go.

Love Toys R Us because its the only brick and mortar toy store Lots

Good selection, but prices are still too high even with going out of business prices. 5 to 10 percent off is not that much of a sale when your prices are 15 percent higher than your competition.

You can find anything here! Great selection on nerf guns!

This store is stocked with a lot of items a bit pricey but I love the selections.

Looked all over for just plain standard wooden blocks and found them here. Clean and well organized

Good selection, diversity in doll babies, we found everything we need.

They are going out of business & still have plenty left...

It is a toy store. They have a lot of toys and the prices are ok if you get them on sale. Every time I shop there, I always seem to find them understaffed. Maybe my bad luck. The regular prices are high if you compare to Walmart or Amazon. Also find them to be hit or miss at what I need.

Usually has what you want, but typically at retail prices. I have always wished they offered better deals.

Its Toys R Us. Never had a bad experience here.

Great selection but no service, takes forever to checkout

Things are always easy to find .

People were friendly and the staff was very helpful.

Staff is very helpful and great selection of toys.

A lot of selection. Nice big store.

Nice store but it is closing for good.

Same there going out of business. Now were stuck shopping on lime or Wal-Mart

Large toy store but inventory is sometimes limited. Staff is generally friendly but not always well informed.

It was an amazing store and had everything in it.

Very helpful staff store was well organized

Going out of business so kind of a mess

Earned bonus points for shopping to shop again

Standard toy r us. Nice staff

Asked for a specific toy, employee walked up to aisle said they only have a defective one for sale and probably dont have anymore in other locations. Later that day went online and found it in another location not very friendly here

Such a big variety and always a good sale.

Had great selection of toys to choose from.

Great sales! Helpful employees!

Kids have fun while you shop

Didnt have a great selection of Nick jr toys. Very over priced .

Good nice people and always a good help

This toy store is huge! My son got a $100 Calico Critters house for $80! Seriously!