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L & M Garden Equipment LLC
1178 Hollander St, Newark, OH 43055, United States
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L & M Garden Equipment LLC
Comments
Ro
Review №1

Very nice people. Very helpful. Will always come back for all my lawn care needs.

Ho
Review №2

I am so excited that they have figured out what is wrong with my mower just carb needed cleaned and the filter. Thank you so much this is definitely where you should take your mowers.

Ro
Review №3

Theresa has always been of great help and with the knowledge she has she ALWAYS has the answer. Thanks for everything young lady.

Li
Review №4

I bought a belt for my mower. there were many in stock. Helpful and knowledgeable employees.

Br
Review №5

If they dont have it theyll get it, experienced and friendly staff on site to help and answer any questions

ju
Review №6

I am here almost every weekend. It is the only place I go for lawn and garden equipment and new and used parts. Its not an in and out place. Expect to be here a while as the staff assists other customers. It is a small shop and they take time to service each customer and resolve all issues that they may be having. The place has been in business since the 1960s, same owner the whole time. If you have a question, she will have an answer, regardless of the age of the equipment you are working on. If you need hard to find parts, well, she probably has what you are looking for. They also have full time technicians that can have your lawn mower, chainsaw, or snowblower running in tip top shape. Sometimes they get a little backlogged, and they may have to order special parts, but it will be like new when they are done. Well worth the wait. Just dont go in in a rush.

Mi
Review №7

Great place to get any mower fixed..they are fast and reasonable.. new steering shaft and plate 120$ installed in 3 days..they had to order parts.. also they have a mower bone yard. With many parts and mowers there. Prolly find what youre looking for

kt
Review №8

TRACTOR LEFT SITTING OUTSIDE FOR 5 MONTHSI took our Cub Cadet 1210 to L & M in May of 2020. I TOTALLY understand this is the prime of “Covid” as I am a business owner that has been affected but this is above and beyond.I came in twice in person, once in July and once in September to check if there was any progress. Both times I was told nothing in person, and promised a call back the next day. Which never happened. After 5 months I decided to pull the plug and pick up the tractor and fix the problem (leaky hydrostatic transmission) myself.Nothing was ever done to my tractor at their shop and it sat outside for 5 MONTHS. Never had the tractor been left outside before then. Unbelievable. The seat had grass growing out of the top of it it had been sitting so long.The only reason they aren’t getting 1 star is because although I had to wait 30-45 minutes for someone to help me push the tractor on my trailer, the staff Tami and Chris I believe were friendly and helpful.I’m not sure what happened here, I have never experienced this poor of service at a shop. I’m in real estate and have had to navigate this new normal myself and totally understand that things aren’t “normal” right now. But this is above and beyond.

Je
Review №9

Friendly service. Great prices.

Ho
Review №10

My dad took his 0 turn lawn mower here last June for an engine issue. Because the issue was too complex to resolve, the company ended up installing a brand new engine at their cost. It runs great, and he was really excited to see how professional and willing to see this through to resolution they were. Good to see a company willing to make things right.

Jo
Review №11

I bought a cub cadet zero turn mower from a private seller.....had L and M pick it up to go completely over the whole thing and fix everything..6 Weeks later..got it back.....right reverse didn’t work....., called them back up, they picked it back up....had it for another 6 weeks then dropped it back off....started mowing, it had a deck spindle freeze up, called them back up they picked it up...3 weeks later they dropped it off.....mowed half of my back yard...it broke the deck belt........called them back up, they picked it up.....had it for a week, dropped it off...also tried charging me for this last repair......then was told they will not work on it anymore....this is what happens when you shop local.....I spent over 500.00 with them for repairs and still don’t have a good working mower....My yard by the way is less than an acre and completely flat and straight......no obstacles, nothing in the yard that could jack up the deck......you’ve been warned...

Br
Review №12

Really nice people helped fix my mower with out even looking at it an has good prices will definitely be back there.

Mi
Review №13

Great customer service an repair my go to in Newark!!

Ko
Review №14

Fantastic staff, knows everything there is to know about lawn mowers and weedeaters. Fair prices and quality products.

Ri
Review №15

Dont know I was there January 2nd they wasnt open was looking for a gas tank for a riding mower found one that Saturday

Bi
Review №16

GREAT PRICES GREAT WORK GREAT SHOP...

Jo
Review №17

This place works in a pinch, and Im all about supporting local/small business, but this place was just messy and cluttered. If I didnt know what I was looking for, I would have had to rely on their employees.

Do
Review №18

Fast and friendly service. The repair cost on my mower was reasonable

Ro
Review №19

Professional & Competitive !!

Bl
Review №20

We took our mower here for repair. We told them we couldnt get it to go forward and we thought it was something with the linkage or transmission.Two weeks later they called us and said there was nothing wrong with the mower and we could pick it up.In this day and age most companies would have taken advantage of the situation and charged us for repairs they didnt do but, not L&M their honesty gained them a life long customer. Thank you L&M for being a company with integrity!

Se
Review №21

Very knowledgeable

DO
Review №22

Best service great work

Je
Review №23

Good service

Cr
Review №24

Very bad experience. I had them rebuild the motor for a Cub Cadet lawn tractor in April 2016. They didn’t have it ready till August, but when I went to pick it up I noticed milky oil, unconnected wiring and some lose fasteners. I had them correct that stuff and picked it up a week later. I later discovered that they silicone caulked a bolt in place that they we supposed to have drilled and re-tapped. The motor was missing the two rear motor mounts. They had replaced the factory gas cap and petcock with cheap aftermarket parts. There was nothing wrong with the original parts. The replacement parts have been causing problems ever since. I had to go through and tighten other lose fasteners on the motor that were lose. The motor runs bad and is already starting to smoke with only about 10 hours of operation. These people are crooks.

do
Review №25

Totally incompetent!! They tried to Jerry rig stuff instead of fixing correctly! Tried to charge for part I bought and installed prior to taking mower to them!! Parts of the mower they shouldnt have ever touched are barely bolted on and rattling like crazy! DO NOT TAKE YOUR MOWERS HERE TO BE REPAIRED!!! I CANNOT urge you enough!! By far the worst experience Ive ever had!!

Te
Review №26

They ordered a new coil for my old Lawnboy mower and researched it to get the exact part that was in it. Everybody else wanted to sell me a replacement that cost quite a bit more. They know parts!

Br
Review №27

I have been really pleased with all of the parts and all of the people it is a good place to go

Bo
Review №28

Very friendly people . The lady that owns the place definitely knows all of the equipment .

Fr
Review №29

This is an old-school repair shop! They do a great job on pretty much any thing.

Ju
Review №30

Great place to go. Always very helpful.

Ri
Review №31

Found what I needed

Br
Review №32

20 mins on the phone, waiting to figure if they have a belt or not for them to tell me...idk but it might work for you.... Had no idea what or if they even had the part.... Complete waste of time.....

Ba
Review №33

Very knowledgeable lady. Great service!!!

Ch
Review №34

Lady who runs it is very knowledgeable, very helpful.

Ni
Review №35

Ordered a part for my mower on a Saturday said they would next day to have it in by Wednesday (was a Holliday weeked.) Now 2 weeks later and they havent even ordered the part.

de
Review №36

Good prices & helpful staff

Mi
Review №37

Nice people

Ja
Review №38

The owner ( treasa ) super helpful & super up front !!!!!!!!!!

Ta
Review №39

Too high price for parts. Most were double or triple other places.

Je
Review №40

Grat work best please

Jo
Review №41

Love thiss place and people

Ca
Review №42

Knowledgeable and great prices.

Jo
Review №43

Always very helpful

An
Review №44

There new parts they carry are very low quality

Mr
Review №45

They fixed both of my lawnmowers in the same day

Ti
Review №46

The owner she does not pay her employees a good wage.

cl
Review №47

I work there

jo
Review №48

Good people

Bi
Review №49

Not as good as it use to be..

Cl
Review №50

I work there

Je
Review №51

Best price and parts

Ro
Review №52

Friendly and honest

ro
Review №53

Best place

Jo
Review №54

Awesome

Je
Review №55

Good

Information
3 Photos
55 Comments
4.1 Rating
  • Address:1178 Hollander St, Newark, OH 43055, United States
  • Phone:+1 740-366-3990
Categories
  • Lawn mower repair service
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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