We had a very pleasant experience. As soon as we got to the place were greeted by a very nice sales associate name Shane. He made sure that he answered all of our questions and showed us many vehicles. He has such a great sense of humor which made the experience even more amazing. The walk through was great, place is kept very well from the sales floor to the mechanic shop in the back. When we arrived to pick up our vehicle it was ready to go.. the process was very fast and Shane went over ever detail of the car and paperwork! I would definitely highly recommend buying a car here.
Coming to see Shane Mulstay and having him help me find the perfect vehicle for me was the best experience I have ever had. He took the time to listen to my concerns, wants and needs and explained everything that we would need to do to complete everything. This was honestly so much fun he even played with my 4 year old son while we did paperwork. He is such a nice person and I highly recommend going here and highly recommend seeing Shane.
My husband and I went auto shopping at a few dealerships and none came close to the level of professionalism, courtesy and care than Hudson Valley CDJR did.The Sales Consultant, Shane Mulstay,was so easy and excellent to work with from the beginning. He gets customer service and understands how important communication is. We are absolutely thrilled we discovered this dealership and would recommend them and Shane without any reservations.If you need a vehicle, save time and make this your first and only stop.
This was the best car buying experience Ive ever had. I was looking for a specific, hard-to-find model (the Wrangler 4xe, just a few weeks after they started to hit dealer lots) and ended up finding what I wanted here. I was buying from out of state and was able to do nearly the entire transaction via text, email and one or 2 short phone calls. They negotiated a fair price on the vehicle I was purchasing and did the entire appraisal of my trade remotely. When I went to pick up the vehicle, I took it for a test drive to make sure everything was in order and then it was a very quick (20 minutes or so) process of signing some paper work. There were no surprises at delivery and no pressure to purchase add-ons (of course they were offered but there was no hard sales pitch). Despite being nearly 90 miles away, I absolutely would buy another vehicle here.
This is the third vehicle we have purchased from Hudson Valley and we are impressed with the staffs attention to detail and knowledge of the vehicles that they sell. We highly recommend Hudson Valley to anyone looking to purchase a vehicle.
I leased a Jeep there in 2018 and I was extremely happy even the owner personally thank me for my choosing them. I went back this July to see what my leasing options are since my leased expires in October and it has not been a good experience. The lot had no Jeep I could choose and was told it had to be ordered which I was ok with since I knew there was a car shortage everywhere but in less than 24hrs I decided I wanted the color changed and I was told I couldnt even thou this vehicle was expected to be delivered in November. However, they changed the color after making a big deal.Waited months for the car and after picking it up yesterday i know I will not get another Jeep there. I remember making sure the Jeep came with steps and I was told 100% they would and my Jeep has no steps and now im being told that it never comes with it. I remember seeing it on the order sheet now its no where to be found. I didnt make a big deal because I had my old steps I was going to sell I figured I could just have them put it on and they say $300 which is the price I paid for the steps. Also my payments changed they claim the deal no longer exist makes no since ti me because I ordered the vehicle when the lease did. The sadest part of it all my lease is a 4 year never had a lease being 4 years thats the reason I lease so I can have a new car every 2/3 yesrs
We had a great experience with the team at Hudson Valley Chrysler Dodge Jeep Ram! There were a few hiccups in the beginning, but Jason and Shane both jumped in and turned it around, with outstanding attention to detail and customer service. The team was friendly and welcoming, and they really created an easy buying process for our first Jeep! Highly recommend.
Very disappointed in their pricing. The check engine light came on in my Jeep. Dropped it off this morning and got a call later that it would be $515 to fix. Asked for the breakdown. $65 for the part and three hours labor at $150/hr. My husband found a video online showing the job from start to finish taking less than 11 min. Now I know there is a little more involved than 10 minutes of work, like checking the diagnostics to make sure its fixed, three hours?!? Come on!! And this isnt the first time theyve overcharged. Last time it was covered by warranty, but they still charged the warranty company for more labor than necessary. Done with this place! And dont get me started on how they conduct sales.
Update:Sean the owner reached out to me and acknowledged the lack of communication and said he was personally going to get things sorted out. A few days later I had the key in my hand and a replacement top that has now been installed. Thanks for taking care of it.-----TLDR - Horrific customer service, poor quality in certification. Definitely avoid if you want to feel like a valued customer or need any help with issuesLet me tell you why you should not go to this dealer -I put a deposit down on 5/3 for a 2017 JKU Sahara. I asked Sam to make sure there was a 2nd key available as they are fairly expensive. I will say that Sam did not inspire any kind of confidence or trust. When I came to sign the paperwork on 5/4 there was no 2nd key. After I insisted was able to get them to put the key on the dealer owes equipment sheet. Was told that I would get a call in a few days about the key (either the previous owner turned it in, or they would cut a new one)On 5/12 I still had not received a call. I called in and was put through to Sam who was incredibly curt. He said he would call me back. I assume he must have a great memory because he didnt ask for my name or number.5/14 - Still hadnt received a call back so I called in and asked for a manager. After being on hold was told he wasnt available and to leave a name and number for a call back5/15 - Still hadnt received a call back. That day I went to put the soft top that came with the Jeep on and discovered that they must not have checked it during the certification process as it had a mouse nest and a significant hole (see pics). Its un-useable. I tried to call in to discuss this new issue. Asked for a manager, was put through to Sam. Asked about the key and also told him about the hole. Again, Sam was curt, but I guess everyone has their own style. He said the key was being ordered and I would get a call about programming it. (Incidentally I called a different dealership and they said they could have a key there in 1 day for programming so not sure what the delay is) . About the hole he said I would need to talk to a manager. Got disconnected during the transfer and called them back. This time was put on a hold, then told the manager was with a customer to leave a name and number AGAIN and I would get a call back5/17 - Guess what -- no call back. I called in again and asked for a manager. Was put on hold then asked if this was about the 2nd key. I said no its about the hole in my soft top. I was put on hold, then hung up on.5/18 - Still havent received a call and not been able to have a serious conversation about how they are going to make good on the soft top. Im not holding my breath at this point in expecting a call back and will have to figure out what to do nextI get that used cars arent the best items for dealers, but a used wrangler still goes for more than a lot of new cars. Would be nice to feel like a customer (let alone a valued one).My advice - dont bother here its not worth the headache if something goes wrong.
Priscilla in the Service Dept. was personable and professional. Had my Jeep diagnosed and repaired even faster than promised. Was pleased to be able to make my appointment online, and reserve a rent car. Very easy drop off, and pick up process. Was vacationing in the area when we had a problem, so we were very happy to find such a friendly dealership. I would highly recommend this service department!
Had a problem with my 2008 Town and Country that baffled me and my normal mechanic. Assistant Service Manager Bryan and his guys were able to quickly diagnose what the problem was and fix it with haste. Such courtesy and professionalism from everyone in the service department is definitely my reason to go back if the need arises again!
My wife and I went to Hudson Valley CDJR to shop for a new pickup truck. Shane M. was very quick to approach us and guide us through their inventory keeping special attention to our wants and needs in a new vehicle. He quickly got us on the road for a test drive in the vehicle that fit our profile without haggling over numbers and information, and allowed us the opportunity to make the decision of if we wanted to crunch numbers or not after the test drive. We showed up just to look around and get an idea of which type of truck we wanted, but Shane and the sales staff offered us a deal that we literally could not refuse. This is our second vehicle with Mid Hudson CDJR, and they have been the best car buying experience I’ve had with any of my vehicles. Thank you Shane M.
Where do I begin.I purchased a used car 3 short months ago and had problems since day 1. I got home with the car and realized that my second key fob (the nice one with the remote start) was completely dead. The first week I had transmission problems. I am a mom of 3 boys, full time student, and a full time manager. It took me a few weeks to have time to bring the car in and when I did I was first told “well why did you wait so long.” After not having the car for 2 weeks I was told the transmission was failing and they had to do something (I can’t remember if it was put a new one in or take the whole thing out and fix it). They also refused to fix my key fob that I was handed broken. I then picked the car up and had to turn right back around because there was a flapping noise in the front of the car. After not having the car for another 2 days, they informed me that they broke something while in there fixing the transmission. A few short weeks later my check engine light is on and the car is starting to shift hard again! They offered me NO reconciliation after all of this and I’m beyond annoyed with the car I purchased and the customer service. I will not buy a car here ever again nor will I ever recommend someone to this place. This was the worst first car buying experience.
Came by i was assisted by Shane p Mulstay right away. My first time buying from a dealer he was very thorough with helping me understand everything. Hes very personable, and helped me feel confident in this decision.
Did business with Shane, very respectful, professional and eager to please his customers!
Armond was absolutely patient today when my insurance agent kept messing up the info again and again. He had attention to detail when letting me know about my car as well as all the financial options.This dealership is so amazing that when my ride there fell through they even came to get me!If I could rate higher I would and absolutely would recommend their outstanding service again and again!
I’ve been leasing for years and renewing my lease here was the quickest and easiest the process had ever been. Ask for Armond he is wonderful! He was informative and kind and made the whole turnover into a new lease stress free. Very happy with the service and overall experience and would highly recommend to anyone looking for a new car! Will definitely be coming back here again.
Shane was a pleasure to deal with. From the moment we walked in the front door, the attention we received and the assistance was superb. Dodge won a customer for life.
Shane Mulstay was the best car salesperson, he was a good listener and was very attentive to what my goal was. I highly recommend working with him at the Hudson Valley Chrysler Dodge Jeep Ram dealer! He made sure the experience was smoothly.
I’ve been coming to this dealership for a little over 2 years. Started out with having my Jeep and Dodge serviced. Brian Monges in service has always been great and extremely helpful.I just traded both cars in and upgraded to a Jeep Cherokee. Mike Digiacomo and John from finance were great to work with. It was definitely the smoothest experience I’ve had buying a car.Ive had nothing but good experiences between sales and service at this dealership since ive been coming here.
They are the best, always welcoming and ready to answer any questions or concerns we had. Ive surely recomend this place to family and friends. Major thanks to Shane and the team for helping me find the car I wanted.
Would highly recommend Sam Abraham, Chrissy, John, Jessica and the entire staff at Hudson Valley autos in Newburgh . All of these fine people went out of their way to help me get my new to me vehicle. I am 66 and have purchased many vehicles in my lifetime but Sam and his entire team are the best. They truly care. I would definitely recommend them and I will hopefully purchase again from him the good Lord willing.
My salesman, Shane Mulstay, was well informed, amicable, and communicated clearly. He was extremely helpful along the way and I ultimately purchased two vehicles from him. Thank you so much Shane!
Fast, easy, and painless experience all the way through. Shane did a wonderful job getting us into our brand new Ram!
Beautiful car! Quick process! Thanks Shane Mulstay!
Destiny was, hands down, the BEST car salesperson I have ever worked with. She is meticulous, thorough, kind, considerate....all that and more. I tried many local dealers and none compared to her. I highly recommend working with Destiny, her work partner Mike and the Hudson Valley Chrysler Dodge Jeep Ram dealer!
Amazing job! Thank you for helping me get the car I needed. Thank you to Shane💙
I took my 2015 chysler 200 in, and the service team was absolutely wonderful, not only did they fix my car they also fixed it for less then I expected, I cant thank them enough.
I purchased a new 2021 Jeep Grand Cherokee limited L. My salesman Shane P. Mulstay was great. He couldn’t have been better. I will definitely recommend him to everyone.
Would like to thank Shane Mulstay down at HV Chrysler Dodge Jeep for the amazing service and going above and beyond to help me and my family a new pre-owned car. Wife is head over heels about her new 2019 Kia Sportage. Will 10000% be coming back when its time for me to get a new truck.
I have been purchasing my vehicles from Sam for numerous years. He always go far and beyond to make sure that I get the best deal possible. He is great to deal with and makes the entire process fun and exciting. Thanks again Sam. Ill be back for my next purchase shortly. Hudson Valley is lucky to have you on staff.
I would like to thank Shane Mulstay for an easy process on purchasing a new truck. He was very thorough and honest. Thanks again for everything!!
I will never go back to this dealership it is horrible. Paid 180 to diagnosis AC for leak. Then they want to charge me 1300 plus tax to install a 300 part.
Shane Mulstay was a huge help and in constant contact throughout the process. Could not have been easier and am very happy with the new car!
Debbie is the best dealer I have ever dealt with. No games and got me in my dream car the next day. 1000% recommend you ask for her by name
Stopped in just to look around. Wound up purchasing a new vehicle that day. Thanks to Shane, his friendliness, and expertise we fell in love with Hudson Valley Chrysler Dodge Jeep. Purchase was painless, quick and actually a fun experience. He answered all of our questions with patience and impressive professionalism. Kudos to the TEAM!!!Dee Kuhl
Absolutely amazing experience working with these guys. I have nothing but good things to say about them. I worked specifically with Mike DiGiacomo and he was extremely considerate, accommodating, and easy to work with. Ill be shopping here in the future, and Ill definitely be recommending to any friends/family that are looking for a vehicle.
What kind of world do we live in. I’m a customer that just bought a Jeep ( not from this dealer) They didn’t have what we wanted . So we went and found what we were looking for in New Jersey. Would have rather bought local since I’m only 3 miles from this dealer. Our dealer said that they would do our inspection when we got the registration in the mail also needed a whiper adjusted. So made an appt and went there . They had the car for 1 hour then came back and said they couldn’t do the inspection because the window tint was to dark and would not fix the whiper because it was 2 mile over the warranty…. Really what is wrong with theses people.. So we went 1/2 a mile away to another service station and they did the inspection and said nothing wrong with the window tint… I contacted our dealer they said tint was absolutely leagal in the stateOf New York they just didn’t want to do it because we didn’t buy our car from them. Guess that’s why the service dept and showroom were empty. So now instead of having a life long customer only 3 mile away . I will never go there or recommend this place to anyone. Ill travel now where they actually care about what they do and the customers that buy there cars.
I had the pleasure of meeting Shane P. Mulatto today. I stopped by just to look a some Jeeps. Shane listened to everything I had to say and was able to help me find exactly the vehicle I wanted. Being a woman I always am apprehensive about going to a auto dealership alone. I was treated with respect throughout the whole process. I highly recommend Hudson Valley Jeep!
Good people, good service, could use snacks or water in waiting room, will definitely come again.
Shane Mulstay was great to work with. The process was smooth and easy.
Debbie Pignotti,I met Debbie about 3 years ago. At the time my wife and I were going into Hudson Valley Chrysler for our 4th vehicle. Our usual sales person was no longer there. Debbie approached us as we walked in. She was both knowledgeable and helpful. We told her exactly what we were looking for and she got right to work. She was honest with us and did not give us the run around. We were in and out and got exactly what we wanted. That same day I told Debbie I was interested in a Ram Truck as my next car. She promised me that day she would get me in one. 3 years later my wife and Debbie orchestrated an elaborate plan to surprise me with our 5th vehicle and my brand new 2021 RAM 1500. Debbie is authentic and treats you like family. Will see you again soon Debbie!!Thanks for all you do!The Gotays
I purchased parts from this dealership before. This time we got bad gas in Wyoming in our Wrangler we tow behind our motor home. It was missing and not running right after our Yellowstone vacation. My wife and I made the decision to drop it off at this dealership on our way home as they had the parts and expertise to get it back in good running condition. We talked to Dennis Coakley and he said I cant get to it this afternoon (tuesday), but probably tomorrow . We left it and drove our motor home to our residence 20 miles away. I asked him if it would be wise to change all 6 injectors as the code was 3 bad spark plugs and #1 injector. He said ONE injector was $600 which baffled me, I said try to clean them instead. Wednesday passed, Thursday passed, and Friday morning I called. Someone said ( a female) hes on the line with a customer and she took my name and # for a returned call. I heard nothing Friday or Monday. Now my jeep is there a week and nothing said. My wife and I took a 40 mile ride to see whats up and Dennis comes strolling in after lunch and says Hi Mr. Rizzo, like all was well. I asked for a reason I was being neglected and his response was- we have people waiting in front of you, which was never indicated like that before when we first stopped there.. No reason not to return my phone calls. I called Chrysler at another location and got a price of $88 for an injector and I asked him why he quoted me a $600 for the same part and he babbled- Well I dont know what it needs if we havent looked at it. My jeep was in the same spot when I dropped it off a week prior. I told him I was very dissatisfied with his service and wanted my key. I asked who the manager was and he stated he wouldnt be in until tomorrow- Its Scott. He was very arrogant and said- would you like me to have him call you!! I said NO -Ill come and speak to him personally tomorrow. He was VERY rude and for him to be dealing with the public (customers) is very detrimental to this dealership.
Came here with my sister yesterday. They have nice vehicles.... but the salesman we were dealing with didn’t know anything. He kept telling me about to commercials. To make this even more weird. They required a deposit BEFORE running your credit. And to get your money back you have to wait to receive it in the mail! They say it’s policy but have no paperwork that say that! But hey good luck to everyone else.
I just wanted to say I went to a Dodge dealership not thinking I would ever get a Dodge because I’m a Chevy man but this guy Shane mulstay Got me a gorgeous 2021 Ram 1500 was one of the nicest people I’ve ever met and the only person I know they could handle a pain in the butt kid. I highly recommend this place they are kid friendly and everything they make you feel like you’re a family. The only thing they don’t do a serve dinner
Shane is great!!! Very knowledgeable and very friendly. Made the car buying process a lot easier. I was hesitant to go back to this dealership but it’s under new ownership and a much better business!!! I will def be back.
I brought my 2016 Jeep Compass to this terrible establishment in MARCH of THIS YEAR because my check engine light came on and I lost acceleration. They claimed to have fixed it (spark plugs, coil & coil ignition) and charged me $600. 3 MONTHS later in JUNE the check engine light came back on and once again I lost acceleration accept this time I was on the highway. This time they stated that I had a different problem (gasket-throttle) $1100. HERE IT IS AUGUST and THE CHECK ENGINE LIGHT JUST CAME BACK ON. IM NOT SURE WHAT KIND OF OPERATION THEY HAVE GOING ON BUT ONE THING IS FOR SURE & THAT’S THE FACT THAT THEY ARE TAKING MY MONEY AND ARE NOT PROVIDING ME WITH PROPER SERVICE. I HAVE NOT ONLY SPENT MY HARD EARNED MONEY WITH THIS INCOMPETENT ESTABLISHMENT BUT I HAVE LOST DAYS OF WORK. I HAVE HAD TO HAVE MY JEEP TOWED NUMEROUS OF TIMES FROM THE BRONX TO NEWBURGH & I HAVE HAD TO PAY FOR RENTALS AS WELL. PLEASE. IF YOU ARE READING THIS “DO NOT” DO BUSINESS WITH THIS COMPANY. YOU WILL LOSE.
Great experience!! Awesome staff and sales people
Today we picked up a new 2021 Ram 2500 from this dealership and we couldnt be more pleased. Our salesman Shane Mulstay took the time to listen to what our needs and wants were and was able to show us the perfect vehicle. Secondly Jason was very helpful walking us through the paper work. They both were very friendly and knowledgeable and Ill highly recommend this dealership to my friends and family
What an incredible experience! Like most, I wasn’t looking forward to visiting a dealership but I have to say the folks at Hudson Valley make it quick, painless and you’re treated like a valued customer from the moment you walk in.We came in lease a car for our daughter and they made the selection process seamless and “working the numbers” was never so easy.Both Shane and Chris were phenomenal. Could not have asked for more!If you’re in the market for a Jeep look no further than Hudson Valley Jeep. 5 Stars!!!
Very bad experience with dealing services apartments.. i been here twice for transmission fluid change..i have 3 cars from same dealerships..i made appointment twice and when i get there they said i have to wait 2 hours..then after 1 hours they came back and said Theyre very busy i have to leave my car here or make another day appointment... i said very nicely ok... Ill try next week.. guess what same thing again they said can i wait 3 to 4 hours? I said yes.. then after 30 mnts came back to me.. sorry sir you have to wait till tomorrow... then i said plz give my keys and i left... seriously guys... thats my last visit...
What a great experience I had. I literally looked at my truck on the internet. Jessica invited me into see it. Everyone was very friendly and courteous. Mike my sales person was excellent and gave me a great deal. My delivery rep Shane was amazing, going over every little detail. I can’t say enough about what a great job Hudson Valley and their staff did to make a miserable experience just fantastic. Thank you!
Re: Debbie Pignotti,I went in for an oil change and while waiting for my car to be finished, I started to browse, Debbie approached me and asked if I was interested in purchasing a car, I told her I was in need of another car yes, but wasnt getting myself into anything for at least another month or so, I also told her the car that I had in mind (small talk) when she went into full sellers mode!!!! she explained all the ins and outs of every car I pointed out to her. long story short, I walked out of there, no, I DROVE out of there with my new 2019 jeep Cherokee. with all her knowledge about every car i pointed out to her, she sold me on the jeep of my dreams. shes a great asset, knowledgeable, funny and most of all FRIENDLY.. I would highly recommend Debbie to all of my friends who are in search/need of a new/used car.
NEW OWNERSHIP!!! Excellent service. Everyone is friendly and knowledgeable. Scott Buley was my service provider for 10 years and he NEVER tried to sell me something I didnt need. His Honesty is the reason I have decided to drive the extra 15 miles as he is now the Service Manager here. You will not be disappointed in his Professional Service Department. Thank you for Always Making it possible for me to bring my Jeep to the dealership for appropriatel Jeep service without the anxiety and stress often associated with dealership service.
I called Hudson Valley Dodge looking for a very specific vehicle they had on the lot. I was put in touch with Debbie from sales and she immediately began working hard to get me what I wanted. I had already spoken to several other dealerships,, all of which gave me the run around about a lease I wanted out of early. Debbie was straight forward and by far the best person I dealt with. Debbie gave me the exact deal I was looking for by getting me out of my lease vehicle free and clear with 6 months left on the lease in addition to drastically discounting the 2021 Ram Rebel. Jason in finance was also very accommodating and easy to work with. Jason was knowledgeable, honest and a pleasure to work with. Both Debbie and Jason went above and beyond when I requested to buy and delivery my truck on very short notice. Great experience!! Highly recommend Debbie in Sales and Jason in finance!!
Shane Mulstay was very professional and did a wonderful job taking the time to meet our needs and answer all our questions. He kept us updated throughout the car buying process and even helped on his day off. He was also wonderful with keeping our 4 year old entertained while we went over details regarding financing etc.
I would highly recommend this dealerTo anyone in the market Of buying a new car, they have one sales associate there who is absolutely fantastic ! Sam no wonder you’re the one with all the trophies keep up the good work buddy you are great you are a tremendous asset to that dealer I hope they know that .. I will be recommending you a lot
Quick to grab your business and nonexistent help afterwards. Leased a vehicle from this dealership for four years. In four years I made one request which was to email me a copy of my lease agreement which I had misplaced. Never received it. I called them multiple times and requested this again. They continued to ignore or disregard my request. They couldnt handle something as simple as running a document through a copy machine and emailing it. Lots of dealers in the area. Bypass this one.
Overall, not the best experience.When we leased our Jeep, we soon realized that the dealership ran our credit four or five times. Not once, not twice, but four or five times. We received letters in the mail for each time they ran our credit. My husband and I both have good credit scores. Our bank told us that they do this for their own benefit. It was... unfortunate, but that’s not the worst part.Every time we’ve attempted to bring in our Jeep for service under our warrantee, it was always a song and dance. Most recently, they claimed they never heard of the issue I was describing, which is apparently a very well known issue for Jeeps (wandering). For another set of issues (paint, seatbelt), they just kept saying they’d call us back when they had more information, and now of course we’re over our miles to have the issues taken care of under warrantee. Whenever you call for service, it’s never an easy transaction. The service department is nice, but seem to not want to do the work, look into the issue, or follow up...I’ve never had these kinds of challenges with another dealership.We’ve heard from salespeople who no longer work there that this is their game, and we should have looked into it more before leasing a vehicle from them.I’m hopeful that under new ownership, this dealership turns it around!
Came to Hudson Valley Chrysler Dodge Jeep Ram to turn a lease in from the previous owners, with the original desire being to buy it out. Shane Mulstay was my sales representative, and showed me every option available, and took the time to find out what kind of personal life vehicle related necessities I would need. Shane showed me some options, the finances for all of the options, and ended up helping me lease a brand new 2021 Ram 1500. On top of that, he managed to get my lease payment even lower than what I was previously paying, which even resulted in my insurance being lowered.
This is the worst dealership I’ve ever been to .! If i can rate it a 0, I would. The car salesman do not have any knowledge on what they are talking about. Can’t do a credit check without giving some type of deposit. Then, tell you they will send your deposit back in the mail (via check). But it’s nowhere written in the policy. I advise anyone to not come to this dealership. They are super quick to take your money with lack of customer service.
I want to Tank Shane Mulstay for the awesome work he did to get me my Jeep today. It is the best and I would recommend anyone to ask for him, he is a nice and personable. He tells you what it is and dont sugarcoat it and I respect him for that. Thanks again and I love my purple Jeep.💜💜
Great experience very accommodating Shane Mulstay is a great person that’ll help take care of all your business needs. Overall great place for your next car and great salesman to talk to.
I keep coming back to this dealership!Excellent staff!Debbie has been an amazingly helpful sales rep.She looks for exactly what i need, and at the right price.Dennis in the Service Department has always been responsive to correct any problems and provide exceptional service.Thank you, guys always for your help!
I am on my second purchase from Hudson Valley Jeep, Jeep Grand Cherokee and now just picked up a Jeep Renegade for my daughter. I couldnt be any happier with my dealings with the Owner (Sean), salesman (Sam) and the service department (Scott, Priscilla and Karen). Highly recommend Hudson Valley Jeep in Newburgh.
I was greeted right away like I was a long lost friend. My salesman Shane Mulstay was great. He got me into a newer truck and it was exactly what I was looking for. I highly recommend Hudson Valley Chrysler Dodge and Jeep!
Shane Mulstay was a pleasure to work with. He made my buying experience a great one. Very knowledgable and sincere. The whole process in general was absolutely great. Highly recommend this dealership to anyone looking for a Chrysler Jeep Dodge or Ram.
Shane Mulstay sold me a an awesome 2021 doge Durango I highly recommend him!!! Kind and very friendly Kid friendly and very honest!
This is the worse dealership ever I’m out 270$ for absolutely nothing. I brought my 2006 Jeep Liberty for a brand new key along with getting it programmed because my old key the circuit fried. When I got home the key didn’t work. Called back and was told I only paid for a key to be cut but if you see in the photo I posted it say I paid for a key and for it to be programmed. Everyone there has no respect and unhelpful.
I had very bad experiences with the Dodge dealerships in the Poughkeepsie and Beacon. I would never go back to them. I called Hudson Valley Dodge and talked to the service manager. He was great! I brought my truck over I had it back the next day and everything was in working order! I have a horse farm with 40 head of horses. I need to have my truck. They had it back to me the next day. I would highly recommend them!!!!
Debbie Pignotti was outstanding. From the moment I walked in the door she made me feel welcomed. She answered all my questions and there were many. She was professional, informative and patient all the time. Debbie was terrific in every way. As long as Debbie is there I’ll be back!
We are in the process of buying our 3rd vehicle from Hudson Valley CDJ. Each experience has been better than the previous. I’d high recommend them to anyone in the market!
Debbie Pignotti made finding my dream Jeep and getting into it a breeze. She was transparent and helpful through everything.
Easiest and most painless dealership experience ever. Our sales man Shane helped us through everything since we first stepped foot into the dealership. He listens to your every needs and concerns and does his best to put you in the car that is best for you with also saving you money. Shane with the help of Chris helped but my family and I in one of the best cars possible with a deal hard to refuse. If you ever ate in search of a car come here and ask for Shane because he treats you like family and will always put you first.
Im looking forward to the new ownerships service as Im also in the market for a new jeep (2dr,,auto?)
New ownership has impressed me. Sales, Management, Service is top of the line. No pressure, Hudson Valley Chrysler Dodge Jeep Ram has won my business.
Great experience I couldn’t be happier with my new Jeep! Thank you to Sam, John, and Sean for taking care of me and getting me into the Jeep of my dreams and gaining a life long customer!
Shane Mulstay & Jason have been a pleasure! Truly got me a price for my new truck within my budget. Amazing time at Hudson Valley
Sam was Fantastic, very pleasant and took Great care of me.I highly recommend me. By!
New updated showroom, friendly staff and owner meets all customers and is pleasant. I purchased my Jeep grand Cherokee from CDJR and enjoyed my experience with DEBBIE PIGNOTTI and recommend her expertise and down to earth sales approach when buying a new / used vehicle. She made the process fair, easy and made sure there was little stress involved. We continue to maintain a professional relationship till today.
Had to post my wonderful experience at this dealer! i want to first thank my sales consultant Shane Mulstay for being so thoughtful and helpful! id also like to thank Chris Frissora, business manager for the smooth transition in the paperwork part. If you are looking for new or used, i highly recommend that you come here, you wont be disappointed!!!!!
I had a very fast and painless experience here. Shane help me to find the perfect car that not only met all my needs but exceeded my expectations. This was the best experience I have had at a car dealership. Shane and the team at Hudson Valley made sure that I left with the car I wanted, there was no pressure to get a car I didn’t want. If you’re looking to purchase a new car, look no further. Ask for Shane.
We had been working with Shane at Hudson Valley Jeep for a couple of weeks trying to find the very specific vehicle we’ve been searching for. He was very respectful and never pressured us into a vehicle. We finally found the vehicle we wanted. The entire team was respectful.
Hudson Valley Jeep was a pleasure to work with, a true seamless experience. Could not recommend Destany more - she was knowledgeable, patient, diligent and thorough, but never every pushy. She worked with us to make sure we found the car we wanted, and at the price that worked for our budget. Highly recommend working with her if youre in the market for a new vehicle!
I have never had an easier or more flawless car purchase transaction as I had today thanks to Shane at HVCDJ. The process was expedited, and all of my concerns were addressed patiently and put to rest. This was the third jeep they have found for me, to meet my particular criteria, at GREAT prices. These people GET THINGS DONE!
One of the most pleasant experience’s I have had buying a new vehicle.Sales person Armond DiPoalo was most helpful.Thank you again!
Quick and painless process was able to turn in my lease and able to lease another suv without breaking the bank. Shane was very helpful in the entire process. I started the process by talking with Jessica and she was able to text with me so I didn’t need to be away from work. Both very helpful!
Experience started great working with Marissa on nailing down as much paperwork before arriving to the dealership as I could. The gentleman from finance was great as well. 3 months into owning the vehicle, it failed to start and left me stranded 40 miles away. After getting the vehicle towed at 11pm to the dealership, it has been sitting in the service area ever since, 72 days as I write this, with no estimated fix date. Additionally, the dealership is communicating dates to me that differ from what Chryslers case team is reporting to me which is demonstrating a huge disconnect between the dealership and Chrysler. Needless to say, this will be my first and last Chrysler vehicle and I cannot recommend doing any business with this dealership.
Ive been looking for a vehicle within 100 miles and Jess helped me far better than anyone else. 10/10 would shop here again.
When I was starting to look for a new jeep I went to another dealership and their staff was not interested or helpful at all, would not get back to me . I want to thank Shane Mulstay and staff for helping me to get the Jeep I really wanted when looking for my new jeep myself I could not get all that I wanted . Shane kept in contact and would always return calls. Thanks to Shane and Hudson Valley staff Today I picked up my new Wrangler. Thanks to Shane and staff.
Shane Mulstay was very honest and respectful, he also really cares about the customer. He does eveything in his power to get you a good deal and also to get you what youre looking for.
I cant thank the new owner, Sean Mulcahy, of Hudson Valley Jeep enough for connecting me with Noel Cappelletti to assist me in purchasing my new Jeep. I live two hours away from the dealership and we did all of our business on the phone. Noel communicated with me so much during the process that I had more confidence in this deal than I have ever felt in another dealership in person. Even after the car was delivered and all paperwork was signed, Noel called me a couple hours later (on his day off) to make sure I was happy with the vehicle. He even offered to talk over the phone on Saturday to walk me through connecting my phone to cars Apple Play. I LOVE my new Jeep and as far as I am concerned Hudson Valley Jeep will continue to have our business.
It was very easy to talk to everyone here. Shane P. Mulstay is so nice and helpful and i am proud to say i got my Jeep from Hudson Valley Chrysler Dodge Jeep and Ram.
I HATE going into dealerships. Ive worked in a dealership and have seen behind the curtain. So when I decided on what I wanted to look in to, I drove in and parked in the lot and still sat in my car for 45 minutes before going in.Inside I met Destany, who immediately put my prejudices to rest. No pressure. No rush. Knowledgeable and friendly. I did a solo test drive (thanks to COVID restrictions) and knew after that I was satisfied with my research. My only request was to not repeatedly contact me over the next few days as I continued to shop around, which they did.When I finally decided to go with HVCDJR, I called up with my request and they met it! Final processing was a breeze and I was able to drive off in my new vehicle.Destany and the rest of the sales staff that I dealt with were great and would recommend them all.
Shane was great! Highly suggest getting a vehicle with him.