I was referred to Force Security by another customer of theirs who was extremely happy with the service they provide. Since Force took over the security systems at my business I have been very impressed with their professionalism & responsiveness but just as important the product they installed in my business gives me confidence that my business is safe and secure. The technology they implemented is very secure and easy to use. My entire team likes it and it gives them the security they desire in todays environment. Thank your Force Security!
I have been satisfied with this awesome company for 25 years. They always provide me amazing and quick service with great help. I am never disappointed! I highly recommend force security. - Stamatina
After 6 years of glitches & false alarms we are extremely frustrated and have lost all confidence in the unreliable system, the service techs and the sometimes monitoring station.Faulty equipment, mis-alignment of sensors at install & loose wires caused random alarms, mis-identification of equipment caused mixups when there actually was a problem with the sump, poor placement of equipment on installation caused false alarms and left holes in the ceiling when equipment had to be moved, horn that only ever worked once and nobody cared to fix it, covered smoke detector randomly goes off in the middle of the night so 4 fire trucks arrive for no reason, surly techs that refuse to investigate issues or properly test, techs that just aren’t sure and contradict each other and calls that never come from the monitoring station after alarm activations……so after 6 years paying for monitoring and a service agreement we’re now stuck with an unusable system that does nothing except beep constantly and needs to be replaced
We have had nothing but great experience thank you mark and all your staff for their quick response and the professionalism every time you come
5 stars! They have Excellent customer service from quote, setting up appointment. Installation crew arrived on time and were courteous and helpful.I totally recommend them. They are Professional have a great attitude (even after I needed help 3 times setting up the app). Thank you again
Best service we have ever received. Customers for 7 years and any time weve had a question, we are able to speak directly with the owner. Very friendly and helpful! Thanks, Mark!
Mark & the staff at Force Security are amazing and very easy to work with. Thank you for helping us keep our home, and family, safe! We highly recommend!
My company has been using Force Security for years and it has always been an extremely pleasant experience. Their technicians are professional and very helpful during our many installs and moves of various equipment.Thanks Again Force Security!
Allan DobbinThe staff and management at Force Security have big hearts, they are professional and accommodating. We are very happy with their security service. Their monitoring is thorough and efficient. Customer service is very friendly and helpful. Their tech staff is knowledgeable, they come in and get the job done and leave the area without a mess. My wife and I want to thank Mark and his staff for the work they have done for us. We highly recommend Force Security for all your Home and Business security needs.Al & Sherry Dobbin Co Founders Bridges For Autism
We have used Force Security in our home since moving to Niagara 12 years ago and have recently switched our business over to their alarm and video surveillance service. Mark and his Team are always professional and courteous. If there are issues at either our home or business someone is there within 24 hours to correct the problem. -Mike & Heather Knapp
My family has been with Force Security since the early days of the company. My husband, I, & my parents have always experienced confidence in the service & help given in our two homes.Mark is always available quickly to answer questions & to help make a plan for assistance.Donna & his daughter Shelby are in the office & easily support in any way. His son, Damin, certainly knows what he is doing as a technician & gladly helps to educate his clients with information.I have recently required help from them & I can clearly confirm that I have experienced no change in the excellent service & support over the years.This satisfactory is a huge relief when it comes to the security of our homes.Thank you FORCE.Sincerely, Diane
I use Force Security for my home and for our business. Mark, Damon and the rest of the company has been fantastic looking after all our security needs. I strongly recommend them.
Fantastic service!Our business was having difficulties with our alarm system (from another provider). We contacted Force Security and within an hour we had a very knowledgeable and professional technician at our office. He was quickly able to identify and fix the issue providing us with unparalleled service we had not been receiving from our current provider. With exemplary service and competitive prices...the choice for us was simple, Force Security!!
I have been with Force Security for over 10 years. Whenever I have a concern it is dealt with immediately. Whether it is with the office staff or the service department. Mark and his team go over and above ensuring customer satisfaction. Recently I had new windows installed and the job was not completed until late on a Friday evening. I was concerned and felt very vulnerable that the windows would be unarmed while sleeping and over the weekend. Mark personally came out to the house and connected the alarms and ensured everything was in working order. We could sleep at night knowing we were protected. Having the security of the monitoring system is comforting knowing that if there is an occurrence we are contacted immediately. I was changing the battery on one of my wireless alarms and was contacted within 10 seconds from the monitoring system that someone was tampering with that particular zone. What great service and having your home monitored gives you a discount on your insurance. A win win for sure. Thank you to everyone at Force Security.
Force Security is an outstanding company, with great employees, & are extremely knowledgeable and reliable. I highly recommend them for both commercial and residential services.
Great people and Great Service! Thanks Mark!
Great company for Home Security, they have state of the art equipment and service.
Mark truly saved the day!. We had an alarm situation at one of our properties very early on a Saturday morning. Mark was there as soon as I hung up the phone with him!!. The issue was resolved and my client was extremely relieved and grateful. Mark is very professional and informative and stands by his service. Mark is my go to guy for any alarm needs. Thanks Mark!. You are the best!!. I will recommend you to all my clients!
I had an alarm system installed in my home last year by Force Security. Just this month I upgraded to a camera system as well. The staff installed 4 cameras around my property and the quality of the video is amazing. I would highly recommend Force Security to any home or business owner. The feature that Im most impressed about is the phone APP that allows me to view my home on my cell phone anywhere I go.Great product and amazing service and response time when I had questions about my system. Thanks Mark and staff for your great service.
Force Security is a company you can trust. The employees are professional and extremely efficient. If you have any issues or questions, Mark is always there to be of assistance, and will show up at your door almost immediately to explain and personally look after things for you! I have so much faith in this company. Response time is amazing! Thank you Mark and your team for such great service and customer care!
I have been with Force Security for over 15 years. Recently I had problems with my rural telephone land line that was finally resolved by the phone company (after a few attempts) after which Force Security’s service staff came out to the house to restore my alarm monitoring status and to make sure everything was in working order. In the past I’ve had my battery replaced as well as my smoke detectors which was all covered by my service agreement. Thanks go out to Mark and his staff for making sure that my family and I are safe and secure and treated like V.I.P.s
Im extremely pleased with the service Ive received from Force Security over the course of the last 15+ years. Ive had alarm systems installed in my last 3 homes, that have worked flawlessly. On the odd occasion Ive required a service technician, usually because of something Ive done or didnt understand, they have been prompt and courteous and there has never been a fee of any kind. I keep my system monitored, because lets face it, whats the point in having if its not monitored? I had someone try to break into my home through a side door at one time and the police were dispatched immediately and cleared my house. No one was at home. Once I had my first security system installed Ive never gone without one. Having young children it gave us the peace of mind that our home was secure while at home and away. The best part its not just against break-ins, but also monitored fire protection. Thank you for all your great service over the years Force Security. I look forward to continuing our relationship for many years to come.
We bought a business with a security system installed that we were having issues with. Marks guys came in, fixed everything and added some great features. Everything has been working flawlessly since.I highly recommend Mark and Force Security
I have used the services of Force Security for a few years now. The cameras they suggested are amazing. The alarm system on our property is perfect for our needs. I am able to access the cameras at my office as well as remotely on my cellphone giving me the satisfaction that I can check in on my property at any moments notice. The footage is realtime and clear. I am pleased with Mark and his crew on their knowledge and quick response to fixing a situation or answering any questions I may have. Thank you Mark! I would highly recommend Force Security for your home or business.
Great customer service, really helped my wife out due to her hearing loss and went out of there way and installed a device to make it work, at no charge!I highly recommend Force Security for your home or business!
We had Force Security install VIDEO SURVEILLANCE for our business property and it has turned out to be quite a satisfying decision! Not only can we see our business in real time, we can also see it by remote app on my phone. With this camera system, we can go back and review video footage at any time and on any day. The cameras they recommended proved to be of utmost quality and clarity. It was installed efficiently and quickly by their trained and bonded technicians and we can go to sleep at night knowing that our property is secure inside and out. I highly recommend Force Security for ALL your security needs!
Mark and his crew did an great job on installing my surveillance equipment. The equipment is first rate and operates perfectly. In customer service they are there when you call, almost be you hang up the phone.
Thank you to Mark and the staff at Force Security for helping me with a technical issue with my alarm system. The problem was dealt with immediately in a professional manner. Quality of service it of upmost importance when dealing with a security company and I feel confident that should I need assistance again, I will not be disappointed.
Horrible! Argumentative staff when I discontinue service. Even after no calls from a breach to my property
We have been with Force Security for well over 23 years now and never had a problem with any of our security needs. They are prompt, courteous and extremely knowledgeable. If there are any issues that arise, their team of professionals are on the job quickly and efficiently solving them. I strongly recommend Force Security for all your security needs. Especially where trust is paramount!
My business has been with Force Security for almost a year now and I have nothing but rave reviews! Whenever I have a question or need help with something, there is always someone on the other end of the phone to help me. They even stop by to make sure everything is going well. The alarm system gives me peace of mind and Im so happy they installed video surveillance cameras because I was able to catch an employee stealing by looking at the video footage. As my business grows, so will the number of cameras I have installed. Thank you Force for having my back. My business is in good hands!
Today we had a great video surveillance system installed in our home by Force Security. Everyone at Force has been amazing to deal with from choosing the correct system for our home, competitive pricing options and the installation process and people were great to deal with as well. I Would highly recommend Force Security to anyone looking for home or business security options.
Thank you so much Mark for your prompt service after our home was broken into. The installers were very pleasant and helpful. Mark was even kind enough to stop by our house on Christmas Eve to re-attach the alarm to our new front door.Feeling much more secure now, worth it for the low monthly fee.
Mark is a great guy. We had a security incident on Friday at our office and I called him around 5:30. Not only did he pick up but he was at our office within twenty minutes to talk about our security concerns. Monday morning, before we even opened to the public again, Mark had a team in there installing our new service. Because they believe in customer service and because they believe in protecting their local neughbours they provide a top notch service and we couldnt be happier. I absolutely recommend their services if youre looking for security.
Mark great Guy, aways available, has helped out every time. Knowledgeable staff and installers. Quick service.Should have used this Company years ago, Bravo. .
Just had Force Security install a system in our home. Mark came out to assess what was required, and staff came two days later to install. Mark answered all of our questions and staff were very professional with the installation. So far, it has been a very positive experience for my wife and I.
Mark, and all the staff at Force Security have been beyond helpful every time needed. We use them for our business, home and so does all of our family (6 accounts in total). We would highly recommend them.
Awesome staff who was willing to help me with all my questions. And gave a very good price with all the options I needed.
I called Mark on a Saturday and he helped me solve my problem ..it was not even my alarm that was beeping but he helped me figure out my O2 sensor was making the noise. Lol Good thing he answers no matter your problemThanks again MarkDave
Excellent customer service and support. Fast. Friendly. Professional.
After being with Force Security for years, both for my home and business, Ive come to dislike their business practices. Recently I renewed my contract and shortly thereafter needed a service call. After speaking with whom I believe was the owner (Mark?), I was surprised to hear that they wanted me to sign another contract when I was no more than a year into my current three year term. I respectfully declined and asked for the service call to be done. A technician was at my house and I was surprised to be presented with ANOTHER CONTRACT, after having already said I wouldnt be signing one since I had two years left. The technician mentioned that they were asked to give it to me anyway. Im very put off by this kind of business behavior. I only hope anyone considering Force Security reads what they get before signing as they could be locking themselves into another term without knowing!
Excellent, Fast & Reliable Service !!!I Highly recommend this Wonderful Alarm Company to All my Family, Friends, & the Public at large !Once You Go “Force Security”..! You Would NOT to Go Elsewhere.. GRANTEE !!!
One of my worst experience as a homeowner. Bought a house 9 years ago with an alarm system which was malfunctioning. Force security were called and offered to replace the battery for FREE if I agreed to have my home alarm monitored by them for $28/month/ I agreed. Three years later another malfunction and they returned and had me sign that I was satisified with the repair. Seems I signed a five year contract that does not include any repair. No cost increase in years just less service for the same amount. My alarm has not worked since 2011 yet I am obligated to pay $25+HST till June. Hundreds of dollars for nothing. Its a new way to do business. I foolishly signed a document without reading thinking I could trust my home security company. How ironic is that!
We met Mark at a home show 2 years ago he showed us how we could save money by switching to his company we did and we have never regretted it great service from great people thanks Mark
Dealing with Brooke was the most efficient phone call Ive ever had for customer service
Great products and Amazing service. Highly recommended
Excellent experience...like the monitoring system and quick, responsive service!
Great company. Excellent service, knowable staff