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E-Z Loan Auto Sales of Niagara Falls
9635 Niagara Falls Blvd, Niagara Falls, NY 14304, United States
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E-Z Loan Auto Sales of Niagara Falls
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ce
Review №1

Taylor helped me to choose the right car for my needs. He handled my purchase with brevity and made the whole process a breeze.Thank you Taylor~*~

Ja
Review №2

It was the perfect day at the perfect time, not knowing that I would end up in a SUV made just for me. E-Z Loan with my favorite (Josh Allen) actually Taylor was the real quarterback that scored me a field goal. Ask for Taylor and tell him Jackie sent you!!

Bo
Review №3

I love my car but I have had many problems with it since I bought it service Drive is taking care of it but its ridiculous that I have to keep going there and get things fixed

St
Review №4

I have had my car for 2 years been keeping up on my payments and now my car wont even start put in over 3000 dollars worth of repairs just to be stuck with payments and no car. And can lose everything.

Pa
Review №5

I got a vehicle from them and they set the intrest rate at over 20% made all my payments on time had under 5K left called to get a lower intrest rate they said No their charging new car intrest rate from used car and not taking care of those who do pay their bills on time. Im sorry I cant promote this its bad business.

L
Review №6

1 week after obtaining g a vehicle from these fraudulent people I told them I didn’t want the vehicle after it blew up on the Grand island bridge. I was told I was stuck with the vehicle. After 5k in repairs, (my only late payments being those caused from the amount of repairs I had to make to a faulty vehicle) they moved payments around and I was never late nor missed one.I lost my job due to covid and continued maki g my payments.My mother fell ill with a grade IV glioblastoma and passed away 2 months after diagnosis.I had to take care of my mother and after the transmission went on the car I told them to come pick it up because I couldn’t repair the car and afford to take care of my dying mother.Well, my mom passed 5/25/21.Today I received a call demanding I pay the $5000 owed on the vehicle that shouldn’t have ever been given to anyone off that lot (and they knew it) (I have also had an outside mechanic verify that the car should not have been sold and the damage was of none of my own doing.).The person who called me today SCREAMED at me and yelled at me and told me that I WILL MEET THEIR RESOLUTION demands with NO regards to my mothers passing.I stated I would be able to work something out in2-3 weeks as us burying our mother took Precedence over this situation.The man continued to yell and be extremely disrespectful and told me ; forget it we will just take you to court and get a judgement on you.I stated: You are refusing a resolution, as I have stated I am willing to resolve the matter however I can’t do so until 2/3 weeks.He continued to yell and threaten me and be extremely heartless and I would NEVER recommend doing business with such people EVER.

Ar
Review №7

E-Z Loan is a good dealership unless your vehicle breaks down. Purchased a Jeep Patriot less than 5 months ago and put less than 5000 miles on it and nothing is being done about the vehicle. They say we have to put a $500 deposit for a vehicle thats still under warranty. Transmission is totally shot and with no leaks says to me it was serviced before sold. Checked by personal from auto zone and 2 different mechanics and the same answer. Vehicle was sold with no or low transmission fluid and bad bad switches and sensors.

Ca
Review №8

I would like to thank Alex he was so kind an patient I would recommend Alex to everyone Alex made everything so easy with no stress he great I would differently go see him again if I needed another car thank you again Alex

Do
Review №9

The customer service was great! My salesman Taylor was really good with the process of getting into a car. Very patient and understanding to situations. I would definitely recommend this location.

Ka
Review №10

Ramon was amazing. Helped and explained everything I needed to know regarding a new car and even had wonderful references for reasonable insurance

ma
Review №11

Ramon was incredibly helpful and worked with us to make sure we got what we wanted. He was very accommodating to times and exceeded our expectations. I highly recommend going here for the friendly service.

Sh
Review №12

Great staff and service. Everything was done in literally a day, No BS. Taylor was amazing! Very helpful and attentive, he found exactly what I was looking for 😁 left the lot a very happy woman 👍

Ma
Review №13

If there was a option for 10 starts I would choose that!! My car buying experience started off stressful due to my previous car dying ( purchased elsewhere) and needing a replacement ASAP! I was dreading the search for a vehicle, however Tim made this experience a awesome one. It was Easy fast and enjoyable. He made sure I drove as many cars I could until finding the best fit for my needs. Tim was honest and really did a great job making sure I was happy with my purchase. I also must note that Taylor was also very professional and helpful. Although I did not buy from him I was there for awhile and he offered his input on my car purchase. I observed Taylor working very hard to get a couple that was there into a vehicle and you could tell he was doing whatever he could to help them. Also, Tim sent an employee Rob to pick me up ( I live far away) he was polite, professional and knowledgeable. All and all a great team that goes out of their way for the customer experience!!

Me
Review №14

Excellent customer service! They truly find you a deal to fit your needs and financial situation. Very personable and professional. 10/10 recommend Ramon as your car sales man 😁

Ma
Review №15

Tim at the Niagara Falls location was efficient, organized, and extremely helpful throughout this process. He made it very easy! Super nice, not pushy and matched us up with a vehicle fitting for our family and finances.

ca
Review №16

I love this place. Taylor was awesome. He was incredible. Very nice and super helpful.... I will send all my friends there. Great job guys. Keep up the good work.

Ka
Review №17

Ramon was very professional and helpful. Got a great car for a great price. Ill go back here for my next car.

Jo
Review №18

Awesome buying experience, your in and out!. Really like my new car; their Cars come serviced and in great condition. Would recommend for anyone! Especially people trying to build their credit up.E-z loan auto sales is a good place to start! Thank you.

De
Review №19

I am giving ez loan auto sale Niagara Falls 5/5 stars . Everyone worked as a team to make car buying quick and pain free . Tim specifically was great . He was able to communicate effectively and made sure I knew exactly what was going on during the whole process. the experience was personalized to me and my needs . I wasn’t recommended the highest price car in the lot . I was given options that would fit my budget and life style . I truly felt everyone there was on my side rooting for me . Now or in the future if your looking or in need please stop in, and talk with any of the great staff . I was able to talk / text or email, because they are that flexible and willing to work with YOU.

Th
Review №20

Frank and Tim are fantastic people I was really in a pinch for time, and really needed a new vehicle. They had me in and out in a very clean, well running car in a matter of hours. I truly doubted them at first but was totally taken back with the over the top customer service they provided. I work in sales myself and was very very impressed with how they conduct business. I will continue to recommend to anyone!! Great job!!

Za
Review №21

Absolutely outstanding! Taylor was extremely helpful in helping my girlfriend and I get into a newer car, I highly recommend these guys

De
Review №22

Tim is absolutely amazing! Very nice,professional and accommodating to my needs as a customer! I would recommend him to everybody.

S
Review №23

Sent my daughter there she went and In was spoken to rudely by some black man who would not wait on her. She asked about a COLORADO told her it was sold. And that all the vehicles were anywhere from 10,000 and up. and walked away from her. Then the white gentleman sitting in the next cubicle looked over at her and shook his head. But neither of these two men would wait on her. Guess cash and selling a vehicle was something there not interested in today.Hope your management reads this!!

Je
Review №24

Great service and knowledge. If youre ever in need for a vehicle go see Taylor and Tim at the Niagara Falls location. Super friendly,professional and willing to help anyway possible.

Ah
Review №25

Taylor and Tim at Ez loan auto sales in Niagara Falls are absolutely the best! They gave me the best customer service I’ve ever had and got me driving in no time! Highly recommend!

Ar
Review №26

Such a great place to go. Very nice sales representatives! So very helpful and very patient.

Ke
Review №27

Thank you so much for helping me upgrade to my new car. The process was fast and easy and I honestly couldnt believe I was approved! Everyone I have dealt with are extremely nice and helpful. I had one issue with my car and when I called about it I was told to bring it right in. It was fixed the very next day while I waited. The only reason It wasnt fixed the same day was because they had to get the part from a dealer. I would definitely recommend your dealership to friends and family. Thank you again

Ka
Review №28

The staff at EZ Loan was excellent. They made me feel comfortable and there was absolutely no pressure to buy. I would definitely recommend them to anyone looking to purchase a vehicle.

Na
Review №29

I am a returning customer they were every understanding on what i asked of them leave with a car please they still welcome you when you walk in the door

Sa
Review №30

I met Nick several weeks ago, & since the beginning he has been more than helpful. I had a tough situation but he helped me get a car that’s reliable and affordable. He explained everything greatly & made this less stressful. If you’re thinking about going here ask for Nick, he’ll help you out!!!

No
Review №31

Going here was the best decision I had! The service was great and I was able to leave with a great car! Thank you Taylor Baach for helping me find a car that I now love!

Ma
Review №32

Nick and Tim were super helpful. I totalled my car Wednesday morning and needed to get into something new fast. They worked with me and within a few short hours I pulled off the lot in my car. All around great experience.

Da
Review №33

Tim was great. He found exactly what I was looking for and in terrific shape.Couldnt ask for more from a dealer!

Br
Review №34

Tim was great, he worked with us and was very quick with everything and got us in the car we wanted and we drove off the lot for the very first time! I couldnt be more happy with the service that he provided and I recommend EZ loan to my friends and loved ones. Thanks Tim!

Ch
Review №35

The service was great, they helped me in choosing the best vehicle for me, they made sure I understood everything there was to know about how they operate and about the vehicle of my choice I was very please.

l
Review №36

I worked w/Tim, he is very nice and willing to go the extra mile! He helped me to get in a reliable vehicle and find affordable car insurance. My experience was great! I recommend E-Z loan to anyone looking for a reliable vehicle and honest staff to work with. Thanks so much!

An
Review №37

This was the most amazing place to come to for a car. They work with you every step of the way. If you come here ask for Tim!!!! Best sales rep ever he went and got a car for me just so I could test drive and see if I liked it. He made sure I was happy and satisfied through the whole process. I never felt pressured or rushed at all. I got the car I wanted at the price I wanted thank you to everyone at ez loan.!!!!!

Ra
Review №38

Nick and Tim were absolutely fantastic! They understood what I wanted and did everything they could to make sure I got it. Process was easy and quick! I highly recommend stopping by and seeing what they can do for you!

Ma
Review №39

Had a great experience!! Ramon was an awesome salesman. Got into a trailblazer today and I love it!!

TF
Review №40

Taylor Baach is a great salesman and I appreciate the help he gave me. No pushing me into something that I didn’t want. I very nice to work with him!!! Very patient and understanding. If your looking for a dependable car check out Taylor from E-Z Loan he is GREAT

Ro
Review №41

Alex was great! Awesome customer service, will definitely recommend.

Od
Review №42

The service was awesome, Tim went out of his way to find me what I was looking for and got me on the road in a beautiful vehicle. The payments are very doable and the quality of the vehicle as well as the service provided was outstanding. Its hard to find a company that works hard for the customer and ezloan hit the nail on the head. I would be proud to refer anyone to ezloan. Great vehicle choices and amazing service. I cant thank you enough and Tim was truly a godsend. I will definitely be doing business with them again in the future.Thank you again to everybody of the ezloan staff.

El
Review №43

I have had absolutely terrible experiences at other dealerships. And just like I am at every dealer, when I went to EZ Loan I was very skeptical. Until Taylor came up to my mother and I. He was very easy going, but in a making me comfortable kind of way; not a this is going to take forever way. If it wasnt for a hold up on my end that took overnight to take care of, he wouldve gotten me into a vehicle and out of the office that very day. Tim was also amazing, working with me to get me what I need at a rate I can afford and work with. I was and still am greatly impressed! Thank you EZ Loan for getting me into my first ever vehicle!!!

E
Review №44

Taylor Baach and the team at the Niagara Falls location are great!!! So, patient, helpful and understanding of my situation, and still got me into a very nice vehicle!!! Hats off to everyone here, they know their business, and will get you financed and driving!! Stop by and see what they can do for you!!

Ti
Review №45

Great customer service Ramon helped me out getting a car. Very professional I recommend any one to E-Z loan auto sales.

Ka
Review №46

Great service everyone there is friendly and Ramon helped me find the perfect vehicle

Br
Review №47

Spoke with Tim over the course of about two weeks before coming in. Wasnt expecting to be approved after failed attempts at other bad/no credit dealers. Tim found a payment solution for my girlfriend and myself(weve lived together for several years) that we could be comfortable with. His customer service was exemplary. The location feels comfortable, too. Same day decision and get to drive off with a new car. Couldnt be happier. If you cant get Tim, then Nick and the rest of the staff will easily help you.

Ra
Review №48

The sales people were extremely professional, answering all my questions. Highly recommend anyone looking to purchase a vehicle to go to E-Z Loan first.

sl
Review №49

Tim took care of us at the niagara falls location. He knew what we wanted and gave us our options. The process was fast and easy.

Am
Review №50

Ez loan auto is the most incredible and has the most amazing crew to work with!!! Making everything a smooth sale. Definitely has best interests at heart!!! Thanks ez loan

Ke
Review №51

My experience at EZ Loan Auto was wonderful, I met with Frank and Tim and they were both great. Tim finalized the deal, he considered my every thought about things and everything I brought to the table did not go unnoticed. I love my vehicle!! B

sa
Review №52

I had a great experience at e-z loan they work with u even if your credit isnt great they were very helpful and got me into a beautiful suv thank u so much to the salesman Taylor for getting us driving away with a safer vehicle I would give them a A+++++++++

Me
Review №53

This place saved my life!!! My old car completely crapped the bed and I went there with absolutely no hope in getting a car but figured whats the worst thats going to happen? I ended up walking out that day with a new car all thanks to Tim! He has been so freaking helpful and understanding throughout this whole process. And I would recommend this place to everyone!!! They work with you no matter what your situation!Thanks Guys!

Ca
Review №54

Hey, is Ana AntongiorgiThanks so much for your service is amazing, I will recommend my seller and the staff of E-Z LOAN AUTO SALES for all the attention and care about customer. MY FAMILY AND I ARE SO HAPPY WITH OUR NEW CAR

Ph
Review №55

Really great service team. Frank is helpful and friendly. They got me the vehicle I needed at a price I could afford. Thanks guys!

ke
Review №56

Go through Tim! Great guy. He works with you and more importantly keeps his word and follows through. Got a car for affordable price.

Da
Review №57

My salesman Taylor was awesome. He worked out a deal for me, told me what I qualified for, and I drove away the same day in my new car. I couldn’t ask for a better experience. Thanks Taylor!

Ta
Review №58

Tim was very informative, as well as attentive to my necessities during the deal. Everything went very smoothly, and I would highly recommended working with him; or his team mate Jack.

Te
Review №59

It was a nice and warm environment! .I was helped out and all of my questions were answered!.the Staff was excellent and they found the best deal for me! I will b recommending them to my friends

Hu
Review №60

Great service, employees are great as well! Tim is the best! Got me where I needed to be quickly. No issues

Ja
Review №61

Awesome job. Very happy with everyone and everything that was done. Jack was amazing. Very pleased. Friendly, fast, and very personal service!

Ta
Review №62

I went into E-Z Loan looking for a new vehicle I spoke with Tim who was very helpful he told me everything I needed to know he got me approved very quickly Thanks Tim for everything I will recommend you to family and friends

Ji
Review №63

Wasnt sure if they would give me a loan but they did. Tim took care of me and it was easier then I thought. Got a great car now I just have to pay for it lol...He did a great job and extended time for me so I could get it all together. Thanks again. Over all no B.S. made me and my wife very happy!

Fr
Review №64

Tim was very friendly and down to earth helped me get the truck I wanted,not over pushy on selling you a car right away and very confident in the cars on the lot! I would recommend anybody and everybody to check out the cars and trucks at ez loan as well as Tim!

Lo
Review №65

In love with my car. Outstanding customer service.

Ch
Review №66

Very great experience, nice staff!!!

Di
Review №67

I had the best experience with Taylor and the gang they didn’t make me wait everything went quick got the most accurate information to build my credit and walk out with my first Truck awesome job he did I was so happy.

cr
Review №68

I worked with . He was very helpful and got me a var that fit my needs. And on such short notice with my old one dying and not ready to buy a new one just yet the prices were deff reasonable and easy to do. I strongly reccomend.

Ma
Review №69

Jack and Tim were both awesome and helped me out immensely. They were knowledgeable and provided what I needed. Thank you!

De
Review №70

I was able to walk in yesterday and end up leaving today with a car for an affordable price. There wasnt any problems at all and everything went smoothly

El
Review №71

My salesman Taylor was Awesome! He is very Professional and understanding I would recommend him to all my family and friends!

mo
Review №72

The services was Excellent good customer services Tim was very pleasant and he got me a really nice car I will see people their to get a car

sh
Review №73

Very helpful got me in a car the same day I came in awesome service and couldn’t be happier with my purchase

ti
Review №74

Excellent program to help customers regardless of their credit situation get into a reliable vehicle backed by a 2 year 24,000 mile warranty and build their credit at the same time. Short term loans, affordable payments and they are A+ certified with the BBB. They will get you in and out the same day with a vehicle!

Me
Review №75

Tim and Taylor B are the best. They took the time to listen to my wants and get me into a 2nd vehicle from E-Z Loan in Niagara Falls. Thanks guys it was a pleasure doing business with the both of you.

Bi
Review №76

I wanna thank taylor from ngr.fls.blvd locationFor his professionalism and excellent customer service. He explained everything to me not just trying to get a sale.Thank you again taylor

su
Review №77

I would say no stars This place is a joke I purchased the jeep from them not even 2 weeks later the check engine light was on they said they fixed the problem when I took it in .2 weeks more the check engine light is on again Call them made an appointment then my vehicle wouldnt start call to talk to the warranty dept. had the most rudest guy on the phone telling me I shouldnt be upset because how old the vehicle is The 2008 jeep wasnt even 2 months old when this happened ( I understand its a used car ! )but this shouldnt happen 2 weeks after you buy it .Now Im going through so much problems with it . Im not taking it to the warranty people because theyre trying to charge me $500 I took it to another garage they fixed it for 200 hopefully theres no more problems with it but now my airbag light is on .There is no help when I call the Warranty or easy loan this place is ridiculous I will highly not recommend this place I will never purchase a car through them again I wish I never did I figured because I already have my name on a vehicle that this place will be easy to get a sec vehicle But the way the vehicle is acting I might as well have bought a car off the side of the road making me wish I went to a real dealership not a fake cheap sketchy place I regret it so much Not alone how the people are on the phone To think the customer is always right to think they have a customer service to think they would like to be nice so they can get more customers they tried to offer you a $100 I wouldnt even recommend someone I hate to go to this place NEVER NEVER AGAIN !!!!!I will be talking to a lawyer about this

El
Review №78

Tim was amazing in buying a car...as much as the process can be, he made it flawless and painless....I was in a pinch as my current car died Saturday and had to go back to work tomorrow and looked and bought the car in the same day...thank you so much!!!

Ke
Review №79

Tim was fabulous! I recommend him to everyone. My experience was a lengthy process but he was patient and his persistence helped me get exactly what I wanted.

An
Review №80

I had a pretty good sales rep who help me get into my own vehicle. This is my first time getting a used vehicle so hopefully it will be an great experience.

Kr
Review №81

I came in looking for help for me to get a vehicle and help fix my credit. Tim was amazing with helping me, I would recommend anyone to this location. He did his best to help me and I thank him for that.

De
Review №82

I enjoy buying my first vehicle at E-Z loan auto that I had to purchase another. The workers there make you feel welcomed and are with you every step of the way until you find the right vehicle that fits you and your budget. Getting approved is very easy! I strongly recommend E-Z loan to anyone that has any problems getting approve for a auto loan. 2 thumbs up!

Am
Review №83

I would give a -5 stars if I could! Tim sold me a vehicle that was over the KBB price. I asked him to come down a bit, but he ensured me that the vehicle was well worth it because of all the extra work they put into the car. Well im not sure what work he was talking about, because after only have the car for 7 months we found out the sub frame had been rotted. By time winter passed, the sub frame was completely rotted out and my car was shifting off the frame. The battery was over 6 years old, as well as the alternator. There was corrosion all over the battery and alternator. I called Tim and told them they should do something about that and they werent even considering helping with the sub frame until i threatened to take it to court. Tims exact words well it happens on that type of car. Well Tim, if its common on this car, dont you think thats something the buyer would like to know!?

zi
Review №84

I had gone to 2 major dealerships prior to this experience and they both had treated me horribly because of my less than perfect credit score. Then I tried EZ Loan Niagara Falls and I had what I feel should be considered the gold standard for a car buying experience. My salesman was Jack and he made sure that I was going to leave in the vehicle that me and my family had our hearts set on, and he totally delivered in every aspect of the process. All the way down to talking about our fantasy footballs teams together when my vehicle was being inspected. Absolutely amazing experience, wish I would have went here from the beginning. EZ Loan on NF Boulevard, they will take care of u and you will leave a satisfied customer. Cant thank them enough. Go there and ask for Jack, he will definitely take care of you for sure!!!! Id give 10 stars if I could. Thank you guys so much!!!

Br
Review №85

After Being turned down several times do to my credit I felt that I was going to have to buy some beat up car off the street until I heard a radio station talking about ez loan... at first I was like yeah ok sounds to good to be true what it wasn’t... I went in talking with Ramon and he said he promises to get me a car before I leave.. 5 hours later and a lot of hard work from Roman I walked out of there with what I wanted. He never tired to force me into anything I didn’t want he was an amazing sales rep and I would recommend him and ez loan to anyone...

Ja
Review №86

Great service. Very accommodating and professional as well as very personable.Taylor was great

Da
Review №87

Extremely thorough and helpful, will be coming here for my next few cars, and referring as many people as I can!

Au
Review №88

DO NOT BUY A VEHICLE FROM THIS PLACE IF YOU CARE ABOUT YOUR FAMILY OR YOUR OWN HEALTH. I bought a 2009 Chrysler Town and Country from these people 7 weeks ago. SEVEN WEEKS. SO FAR the radiator was blown, $845 job, 2 weeks later the battery died $239 job now there is a burning smell which were taking it back to the shop for. THIS PLACE SCREWED ME ROYALLY. AM currently filing a lawsuit with an attorney that thankfully took my case. PLEASE DO NOT BUY HERE. IF you think Im lying or exaggerating, write me and ask me to see receipts. Ill show you gladly. SUING!!!

Fa
Review №89

Terrible, they charge the absolute maximum interest rate allowed by law on ALL their loans and the cars suck. They make them look all clean and new on the outside when in reality the vehicles need costly repairs that they don’t want to pay to fix. We purchased a Honda Civic from them, when not even a week later, the “check engine” light came on, we took it to our mechanic and was told that it needed $1500+ plus in work. We called ez-auto and were essentially told, it’s not their problem. And for all the 5 star reviews for this place, look at the accounts that wrote them, all only have one review and no profile picture of any type, meaning that there’s a 99% chance that they are fake and written by management. So please if you took the time to read all of this, don’t go here they will be all nice at first, but will secretly rob you blind.Response to owner:You claim that your trying to help people improve their credit when in reality your looking to make the most money possible allowed by law, the “financing company” along with the so called “warranty company” is owned by the same group that owns the “e-z loan” dealerships where the cars are sold. This means that their not trying to get you the best deal possible like other car dealerships do that submit loan applications to multiple lenders, the only one they go through is their sister corporation, Buffalo Auto Acceptance Corporation, meaning even if someone could get a better, lower interest rate/loan from a traditional lender, they would never be informed of it. As for you claiming to invest $1500 into every vehicle, that is a blatant lie. No business would invest $1500 dollars into vehicles with a Kelley blue book value of half that amount, the only investments in the vehicles are to make them more cosmetically appealing to make them sell easier. As for the “warranty” when we tried to contact the warranty company, everything that needed repaired was not covered even though the problems had to have been present before we purchased the vehicle. As for the reviews, how stupid do you think I am? You have HUNDREDS of raving 5-star reviews, and yet not a single one of the accounts that wrote the reviews have any activity aside from reviewing your business? That is more than just a fluke or coincidence, they were clearly fabricated as anyone who uses google regularly would recognize. This place is an absolute joke, do not go here, they use predatory (albeit legal) loan/business practices to get the maximum amount of money for POS cars. They will act as if they are a light in a dark tunnel, but in reality they are a demon dressed in a saints clothing. Oh, and as for my username, I can use whatever I want, in fact google recommends not using your name as your username, besides I wouldn’t want you crooks knowing my real name anyway.

Ni
Review №90

This is my second vehicle with E-Z Loan Auto. I wouldnt go anywhere else! They are quick and easy! I literally walked in at closing and they stayed after hours just to assist me. They didnt make me feel like i was taking up their time and certainly did not feel rushed. By open the next day I was driving away with my new ride. I have tried other places and they are THE BEST!

Ru
Review №91

Very great workers worked well with me and helped me out greatly I will definitely tell people about you guys

Di
Review №92

Showing up at the Niagara falls site I had no idea what to expect. Tim Shantler the Assistant Store Manager helped me through a frustrating week, learning what I needed- he went right to work to make that possible and had me in a really nice vehicle that afternoon... I am truly grateful for his time and his professionalism, this was definitely an unexpectedly great experience that you normally dont see and will make sure others know about E-Z LOAN AUTO SALES... Thank You Tim for all your help.

Re
Review №93

After going through a really tough few years I was beginning to think I would never have transportation for my four children, and I. After visiting E-Z Loan auto that all changed! Frank not only, guided me through this simple process, but made sure we received beautiful well maintained, and manically sound vehicle. Now with a limited support system, Ive regained my independence and were on track to a better more fulfilling life without having to inconvenience others. E-Z Loan was truly a blessing for my family. Not just a car, but a quality car from quality people. Awesome experience!!!

Ma
Review №94

Tim and Mike Real great guys did all the leg work and got me in to a very nice 🚗 super excited about my new ride thank you for everything

St
Review №95

Ez loan made my day, They provided phenomenal customer service. I dealt with Tyrrell all day and he is very polite and very organized while getting the job done i couldnt walk away more happier with him and the rest of the team. THANK YOU FOR MAKING IT POSSIBLE WITH MY BABIES AND I. We appreciate everything!

To
Review №96

I was very skeptical at first with the “Buy Here, Pay here” premise. I was skeptical because I did not know the process of exactly how it worked. Upon meeting my Sales Advisor, Taylor Baach, I was greeted with not only a smile, but the feeling of non-judgement. Taylor gave me the sense of compassion and understanding of my situation and my goal. He explained the entire program, in layman’s terms, without any fast-talking sales pitches or terms that would intimidate or confuse me. After fully understanding the concept of the program, it was very apparent that the program was truly designed to establish / re-establish the customer’s credit score. Instead of trying to persuade me into something that I either did not like, or could not afford, he actually payed attention to my needs and wants without judgement or pressure. In addition to Taylor’s professionalism and understanding, the Assistant Manager, Tim Shantler, had also given me a sense of confidence that they are in the business to assist customers in need. Tim had assured me that all of my concerns would be taken care of, and as promised, every single one of them was met with satisfaction. I would personally highly recommend both Taylor Baach and Tim Shantler from the Niagara Falls, NY location in assisting the sale of a clean, reliable, and most importantly, an affordable vehicle. They both made a stereo-typical, uncomfortable situation into a stress free experience!Thank you,Todd K

El
Review №97

My experience was great. They did everything they could to make sure I got a car that worked for my budget!! I couldnt be happier😊

Ju
Review №98

Great customer service nick muoio put me in a car thats fits my needs

Sh
Review №99

Overall it was a great experience! I never took out a car loan before and these guys were great at getting the job done for me.

Br
Review №100

We went to EZ Loan 3 years ago to get an SUV. It was really easy to be approved. We had no idea that they had a policy that you can trade in your vehicle within $3,000 of paying off.Our truck broke down (due to our negligence) and we let it sit. Months passed, and the town actually impounded it.We didnt know what to do, so we called Tim and talked to him about it. He was super friendly and knowledgeable!! He was able to get us into a new car, work with our super low down payment, and get the rest of the balance on the old car paid off.Thanks Tim for all of your hard work, and really helping us ou!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:9635 Niagara Falls Blvd, Niagara Falls, NY 14304, United States
  • Site:https://ezloanauto.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my-business&utm_term=niagarafalls&utm_content=website_button
  • Phone:+1 716-402-7700
Categories
  • Car dealer
  • Loan agency
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
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