Went in for an oil change, got cost estimates for various upgrades to be ready for the bumpy Nome Roads. Got a near full inspection during the oil change. Oil Change + Cabin Filter + Air Filter and two light bulbs ran me $206 w/tax.They recommended an upgrade to my winterization package (oil pan heater + transmission heater + battery maintainer) as well as some preventative maintenance on some engine components given the age/milage of the vehicle.My auto start didnt work after the car was dropped back off to me (same day) and I took it back the next day after calling. They promptly addressed the minor issue, no charge, and got the auto start working immediately.They seem well equipped to do anything. Ive used them for business service in other capacities (Dodge 5500) w/hydraulic systems) and have always been pleased with the service provided.Good service and friendly people. Costs are somewhat higher than in Anchorage, but this is Nome. Im deferring the (wanted) upgrades for now and will go back for preventative maintenance recommended within the next month or two.My only caution is that if youre looking for ONLY one service, state that up front, and request to be called prior to any work ancillary to the original issue before proceeding.I was pleased with the service provided and would recommend to other people. Roland is direct, straight to the point, and no nonsense.

Absolutely unprofessional. Ordered an entire front driver door and received it used and damaged. Many calls and requests to explain my problem and eventually received nothing. Eventually was ignored and never heard anything from them over my front driver door. Now I have to order it separately from another supplier and pay the extra money for what was supposed to be included in a package for over $500. Horrible experience is all I can say and not worth the time and expectations. The door hinges was glued together with no bolts holding onto it whatsoever. Most of the time the door would almost fall off. Plus the door panel was put back together incorrectly, with door panel screws missing almost falling off at times, the speaker wiring was done wrong with no speaker sound at all, they even took the expensive original speaker, and replaced it with a replica. I would not recommend this car shop at all, trust me you’ll know.

Had my windshield replaced and air cabin filter. Everything looks great. Thank you for your professionalism!

At first I thought wow very professional and lenient. My first car I took here. After some miscommunication that got clarified pretty quick, Im rather satisfied.Rolland is the man. He will reach out to you if something is wrong or if your not satisfied. Let you know in detail. Id recommend here for anyone that wouldnt know where to bring their vehicle.

I had several problems that ended up causing a “crank no start” situation. TSR conducted a full diagnostic and testing to properly identify the issues with my truck. Because of their thoroughness they fixed everything right the first time!

I left for Anchorage for a few days and my truck would not start. TSR got the truck, diagnosed it and had it completed in less than 2 days. The truck starts right up now.

I haven’t ever brought my vehicle there before but I’m glad I did because it was so much quicker than I thought it would be.Thank you all!

TSR treats my car (and me) as though I were driving the most important vehicle in Nome. They go the extra mile to keep this GRAY-ISH beast running and looking better than should be possible for a three-tone tornado-magnet with over 200,000 miles. Thank you Rolland, Rachael, David, and everybody at TSR!

Was well worth the wait! Thank you guys for doing a great job on our Side-By. Thank you all at TSR for the courtesy and professionalism you showed us.Thank you guys.Brian & Roberta.

Weve had good service from TSR. Theyve been able to work well with us.

Nome got lucky the day Rolland Trowbridge sailed into town. I dont think anyone anywhere gets better vehicle maintenance and repair service than what we get from TSR. There may be shops out there that can fix your car, but do they also pick up the vehicle for service and drop it off when complete? Detail the car every time? Offer a loaner if you need wheels while your car is in the ER? Finally figure out and fix that problem that other mechanics could not? I admit to expressing sticker shock when work needs to be done (I think theyre used to that from me by now—HA!), but this is the price of operating a vehicle in a remote location like Nome. TSR is committed to keeping my 20-year-old vehicle up and running. This ultimately saves me money, and also delays the addition of yet another trashed and discarded vehicle to the Nome landscape. TSR: Doing good things!

I really appreciate how much TSR communicates with customers. Teaching about customers about cars, people with new cars. I recently bought my first car, didnt know anything about it other than it needed work. Rachel and Roland took time out of their day to explain to me what is what, why its like that, how it works and how do fix it. I really needed that and loved every minute of it. The following up with emails, pictures, videos and the phone calls to talk about what the real issues were. Helped me understand. Plus the pricing was great, at first I was a little caught off guard but to me it made sense after explanation and realization of what is what, how much and follow up.

TSR was very thorough in checking out are car. They provided a detailed report of what needed to be done and was available to to answer any questions we had. This is the best car service I have ever received! Thank you!

Thank to TSR. Efficient as always. I had keys made, made purchases in the gun shop and pawn shop, and followed up on repairs to my vehicle.Thanks!

My car was stuck in a whiteout blizzard. TSR pulled me out regardless of the weather. They took it to their garage checked it for safety and returned it to me! I cant thank them enough!!!

Very very helpful every time I call. The repairs are carried out swiftly Staff are courteous. Rachel and Roland, David are awesome.

Great, reliable, trustworthy service. Full documentation on diagnostics emailed to me within 24hrs of them picking up my car. The team really understood my needs about repair priorities. My car was even returned to me vacuumed out and cleaned inside! The crew here is friendly and very easy to talk to and work with. I will only take my car here.

I am always satisfied with the excellent service you provide. Before anything is ever done to my vehicle you give me a very thorough report on whats wrong and your recommendations for proper repair along with what its going to cost. I am always satisfied. The vehicle comes back to me having been detailed and thats simply a service that goes above and beyond.

Great job! Fixed my truck and didnt charge me much. Its hard to find a good mechanic in nome that wont try to take advantage of you and these guys definitely do not! Thanks tsr!!!

Awesome job, thanks for everything

TSR has always done an amazing job on our vehicle. They communicate clearly on what will be done, what needs to be done and how much it may cost. They have always responded to our questions and comments in a very professional and timely manner. I have appreciated the straightforward and direct answers I receive, even when they dont know. This is perhaps the most important to me. I feel as I am getting honest and fair service from a company with integrity and that prides itself on building customer trust and healthy positive relationships, not telling me just what I want to hear. They make a point of finding the correct answer for my question and problems.The vehicle they service is our only vehicle and they have gone above and beyond in accommodating our young family and our transportation needs. If you are looking for honest, trustworthy work that is purpose driven, I would highly recommend TSR and its amazing crew of professional employees.

TSR is by far the best auto repair in Nome. They are honest, give you an informed quote, if anything changes they alert you first and get your approval, the job is accomplished with honesty, integrity, and in good order. Not only did they go above and beyond to get my car fixed, they washed it, and cleaned the inside, which, for someone who delivers straw to dogs in need during the winter and transports dogs, all the time, my car was a mess. It was huge to me to get my car back all cleaned up!!I love that they pick my car up and drop it back off, it saves me so much time, I cant say enough good things about this company!!

I like the same day service and not that expensive to have my 4-wheeler tires change 😀 thank you

TSR has a friendly team, and their response rate is fast. They also pick up your vehicle for you and drop it off. The inspections are very in-detail and a lot of the times find stuff the dealership didnt find if you buy used/pre-owned like me. I appreciate them, the cost is worth the reliability for your vehicle in the long-run.They also have a great website, an APP, and very user-friendly up to date technology which I appreciate.

TSR did a great job of diagnosing our vehicle. They also did a great cleaning job of it as well. Thank you for your attention to detail and great customer service.😊

Great service. Work done right and in a timely manner.

As always a pleasure to do business. Me and the car both get treated great!

I would recommend TSR to anyone needing car repairs. Great customer service and thorough. I did not feel pressured into getting unnecessary car repairs. They are very professional in letting you know what needs done right away and what can be put off.

I have been using TSR for all my car repairs for about a year. Im very impressed and pleased with the professionalism shown in all aspects of their program, from the initial intake and estimate until the final billing they work with me all the way and are on top of what they are doing. I also like the clean car they give back inside and out.

Im proud to say that I am a new customer of Trinity Sails and Service.Not only was the job done to my expectations, the owners have gone above and beyond to make sure the customer is satisfied by not only doing an excellent job, but making the customer aware of future service that will need to be done to ensure the longevity of your investment.Ive got to say that I also appreciate the fact that all of the service details including access to future service is available on their online website as well as being able to access a copy of the invoices.Given all of the above I believe other automotive service shops should take their cue from TSR and further reinvest their standards, not only in the field but in Customer Service as well. Great job!Darrin W Iyatunguk

Excellent service. Expensive but guarantees work if not right.

I was very impressed by the care and a quick turn around. All of the work was well above satisfactory. I am completely Satisfied.

Extremely thorough great job

They were fast and did a great job. Very happy with the work done and their customer service!

These people are first class. They recommended tires for my truck. They are first class in the snow and on our icy streets.

I have always had the most pleasant experience when dealing with TSR! They treat you professionally and always make you feel like their priority is to take exceptional care of your vehicle. I am confident you will be in the best hands around if you chose TSR!

Excellent work! They have always taken great care of our government vehile

Top-of-the-line service. Five stars!...And continues to go above and beyond to provide top-quality service! (June 10th, 2019)...Saving me time AND money — I took my car in for an oil change and as a courtesy TSR checked all of the fluids, fittings, and fixtures — they saw that a protective boot had come loose from a part of the suspension that I never look at. Only a few dollars to fix it NOW, as compared to the $1000s it would have cost if I’d kept driving until the Nome grit tore it up from the inside. Thank you TSR!!! (November 8th, 2019.)...Fighting the cold with expert service. My SUV froze up at -23F; TSR came and picked it up, thawed it out, diagnosed the problem, FIXED the problem, and gave simple recommendations on how to keep things running smoothly. Five stars! (February 7th, 2020.)...Working with my bizarre schedule to keep me rolling! I drove over a nail just before I had to fly to a village for a three-day work trip. No time to get it fixed; but also, no problem! While I was away, TSR picked up my car from the airport, fixed the tire, vacuumed the interior as a courtesy, and had my repaired & cleaned vehicle waiting for me in the airport parking lot when I got back. I cannot say enough good things about this company. (March 5th, 2021.)

DMV is there pawn shop as well as car repairs

Have used TSR for many years. Totally satisfied with all wrk prefomed. Service is above and beyond average auto repair shop. They give a total health chk of your vehicle on every visit. Accurate and knowledgeable.Highly reccomended.

I think this might have been the BEST Service I EVER had getting a vehicle repaired .

Great job putting a block heater in my vehicle! I am very happy going to TSR and feel I can trust their quality and service.

As owner of Stoshs Rentals, Inc., my wife and I have nothing but positive feedback regarding the services we have received from Trinity Sails and Repair. The professionalism, excellent communication, efficiency and guarantee of work that TSR provides, allows our business to run as a dependable vehicle rental business in Nome. Having great auto care is priceless as a member of this community, as well as a fellow business owner. Thank you TSR for your excellent work!

Best Automotive repair or oil change in town by FAR!! Ive had my Toyota truck for almost 2 years now and this was my 4th oil change. I first contacted TSR about the Toyota recalls, they came to my work picked up the truck inspected it EVEN CLEANED it inside-out, and they ordered the recalled part and a month later scheduled me to have it replaced. They just replaced the recalled part and had them do the oil change and fluids as well. and AGAIN they cleaned the truck inside-out, and did all the work for oil change and recalled part. And again they picked up the truck from my work and dropped it back off when they were done! I would never take my truck anywhere else!!!!

Has consistently gone out of their way for me. Thanks TSR!

Tailored to the individual and vehicle.

We are so pleased with the quick and professional service TSR did with our truck. TSR picked up and dropped off the vehicle, kept in contact with us for every decision and costs, and diagnosed/ fixed the problem in a timely manner. I feel like I have a brand new truck and will continue to trust TSR with our vehicle . WE highly recommend them for both maintenance and diagnostic services. Thank you again TSR!!

TSR far exceeded any of my expectations. My only set of keys to my Jeep were lost before I could make a copy. This turned out to be extremely unfortunate because I was planning on leaving in four days. I was worried my vehicle would be towed before I can have new keys sent to me after I returned.Rolland Throwbridge the proprietor of TSR Gold Streaked my replacement set of keys to Nome and programmed the night before I was leaving. He than went back to shop at 11pm to hand me my keys so I may retrieve my vehicle before leaving on my vacation. If that was not enough, TSR cleaned the interior of my Jeep free of charge.I will use TSR again if needed.

Thorough and professional. Great communication with customer.

Fast, courteous, and helpful. I would recommend them to anyone in town.

This company is a Real Thing!!!Thank you Trinity Sails and Repairs for fixing my cars!

When the repair does not work the first time they will bite the bullet.