user
Deets Furniture
2010 S 13th St, Norfolk, NE 68701, United States
Appearance
Deets Furniture
Comments
Da
Review №1

Excellent selection. Megan helped us and was very patient with our decisions. I like the fact that she texted us to help with our choices. Everyone there is very friendly without pressuring you to buy. The sofa and chair we bought came with the display pillows.

Mi
Review №2

Only made a minor purchase, but the staff were very good and not pushy. Something that I really appreciated.

Cl
Review №3

They have a fairly good selection of furniture at a average price.

Ja
Review №4

Heather was great in resolving an outstanding issue with an outside warranty company. She had picked up the pieces of a terrible experience with them and made it an easy process! Thank you Heather !

Ka
Review №5

Nothing but great things to say about Deets. A great selection at an affordable price, friendly staff, and one impressive coffee bar 😉 I look forward to receiving my new sofas next week!

Ju
Review №6

Bought day bed, have bought my bed there, too. Good delivery and sales service.

Ma
Review №7

Outstanding place to buy quality furniture!!

To
Review №8

Great store and amazing help finding exactly what I needed!

Ke
Review №9

Staff is very friendly and knowledgeable and their products. They are not pushy. The coffee bar is the best!!

Ca
Review №10

Very nice service, and competitive prices also

Jo
Review №11

Maria Thompson was AWESOME - I bought furniture for 2 rooms - She was so fun to work with and without her I probably would have walked away. Maria helped pick out colors and walked us around the store getting all the pieces we needed for our LR - Thank You Maria & DEETS/ASHLEY HOME FURNISHINGS!!

De
Review №12

Shopping at Deets was a awesome experience. The prices were great and the customer service is way above the ordinary. I like that Deets fills the need if you are looking for a long lasting quality piece or just something inexpensive to fill a temporary need. Whatever you budget, the customer service is outstanding. I would highly recommend shopping for all your home interior needs at Deets!

ja
Review №13

Jane Murray was an incredibly helpful and patient person to work with as she found us a mattress that worked best for us. Id reccomend Deets to anyone looking for a new bed.

Je
Review №14

Great products

Vi
Review №15

They delivered our new dining room table and 6 chairs. They were very professional taking their time to put together the table and make sure everything worked properly. We love the set! It looks great and we couldnt be happier!

Co
Review №16

The employees were so patient and helpful. Jane was so kind to us and made sure we understood everything.

Je
Review №17

Mary helped us and did a great job! I really liked that she showed us what we were looking for but then gave us time to talk to each other and look around our selves. We were looking for a bed set and I saw you guys had some on sale on Facebook so that is the reason I stopped in! We ended up getting a bed set and a dresser!

le
Review №18

Needed a new recliner for home... Kylie was very helpful... great place to shop....

De
Review №19

Loved the service I received at deets I came in and was kindly asked if I needed any help said I wanted to look around and the girl said go right ahead if you need me let me know she did not follow me pester me bother me she let me look at my own Leisure and when I was ready to purchase a chair she was there I really appreciate that rather than having people Hound me I do not like that. I am definitely going to buy it. Its again its a beautiful place with beautiful settings and I love my chair thank you!!!

Sh
Review №20

Jeff was extremely helpful in my pillow selection. He took the time to ask questions regarding my needs and allowed me to physically make sure that the pillow “fit” me. He was friendly. Excellent customer service.

Em
Review №21

Very friendly staff and easy to work with. We absolutely love our new furniture!! All the renovations in the store look great as well! Thank you, we will definitely be back for more shopping in the future!

Sh
Review №22

This is a great home store with excellent customer service. I have bought all my treager grill here. If you are looking for quality and a knowledgeable sales person just stop in and Ron and Kyle and staff will take care of you!

Kr
Review №23

Sales associate was very helpful in helping us choose a living room set, even though we were being indecisive. Deets called to ask if we could accept delivery sooner than scheduled, which was a nice surprise. The deliver guys were the best. Very courteous and accomodating!

Su
Review №24

Very helpful when choosing new furniture. Delivered the wrong chair, but did deliver the correct one a few days later. So far we love our new furniture. Very good quality and stylish.

Bl
Review №25

Your selection of inventory is amazing. Combined with even a better staff makes you guys the best furniture store around! Mary was great and was able to answer every question me and my very undesicive wife had. We will most definitely be back. Thanks again.

Ka
Review №26

Great service. The ladies found exactly what I was looking for! Thanks Brenda & Laurie.The 2 delivery guys were really quick, careful and so polite - sorry I didnt catch their names.

Mi
Review №27

Clean store and nicely displayed. Our salesperson was very helpful and took the time to understand the look we were trying to create in our living room.Delivery guys were on time and put our furniture exactly where we wanted it in the room.Not much more I can say, except Ill be back when I need more furniture.

Tr
Review №28

We needed a new mattress. The Deets staff were very knowledgable and quick. We even had a $100 coupon from a mailer they sent out so the price was great. Awesome experience and we were able to buy local!

Pa
Review №29

We bought our furniture here and it was very high quality.

Je
Review №30

I was really impressed with the selection and prices! The friendly sales staff made the whole process enjoyable. The delivery crew was awesome setting everything up!

St
Review №31

My husband and I bought ourselves a mattress with the help of Jeffrey Karella a year and a half ago. We have been so pleased, that when it came time for us to purchase a mattress for our teenage daughter, we did not hesitate to ask Jeffrey at Deets for his help. Our daughter loves her new bed. Jeffrey made choosing the right mattress easy as he listened to our needs, gave us great advice, and helped ensure that we went home with a mattress we would be comfortable in for many years, without breaking our budget.

Ab
Review №32

Ashley was very helpful and helped me figure out the best arrangement for my living room. She was very patient with me and let me look around before asking questions. I truly appreciated all of her work and how Deets let me take home fabric samples and cushions.

BJ
Review №33

Newly remodeled store looks great. Staff extremely helpful and friendly. Great customer service.

du
Review №34

Jolene did such a wonderful job matching both of our tastes together and then we went to find the best mattress and Jerry knew his stuff. Very pleased with this service and we will be back!

De
Review №35

I stop in Deets store occasionally on my way through town and think that the selections have never been better! I am especially impressed with some of the contemporary industrial themed furniture and accessories! I could look for hours there ... and Wow have ya seen the bedding department?... NICE!

Ki
Review №36

Love going here! The entire staff makes me feel like my business really does matter! They treat me like a friend not a customer and of course their pricing is the cheapest around and in my opinion hands down the best quality!

To
Review №37

Lori hooked us up!! Thank you so much, she was very helpful and even helped my daughter find the very best bed for her!! I will tell everyone I know that the customer service at this place is amazing!!

Sh
Review №38

We had a great experience there and there was no pressure to buy. We will be back!

Na
Review №39

Heather was excellent. She listened to what we were needing and helped us to find it. We will definitely return in the future for our furniture needs.

Ja
Review №40

Best furniture place around. Friendly staff very affordable prices . A company that truly gives back to the community.

Vi
Review №41

Awesome experience! Definitely a must stop when furniture shopping! Found the perfect chair with great help! Thank you!

Wa
Review №42

My visit to deeds was very good. Im enjoying my new grill very much. .I would recommend your store to everybody.

Ka
Review №43

Fantastic service. Jane helped us choose the bed that was right for us, and the whole process was friendly and convenient

Je
Review №44

Great experience buying a new bed at Deets HomeStore! Jane and Jeff were very helpful and they know their stuff! A+ 😊

Ea
Review №45

I was greeted very warmly upon entering and given assistance as I evaluated mattresses in which I was interested.

Br
Review №46

Our salesman did a great job informing us and educating us on our mattress. I bought a restonic mattress 13-14 years ago and he told us the changes made in the mattress. Looking forward to sleeping on our new restonic. Very helpful.

Je
Review №47

We came to buy a new bed. The sales rep was very thorough and knowledgeable. He helped us pick the right bed for us. And the bonus was we spent less than we had anticipated!

Sh
Review №48

Great people, great service. Loved how they made sure everything was working perfectly when they delivered my furniture.

Je
Review №49

Great customer service. Delivery men were all fantastic. Great job!

ma
Review №50

Wonderful selection. Even better service. Mary was fabulous help from furniture selection to fabric and finish selection.

Je
Review №51

Had a few issues with getting my order correct and install but they made things right in the end. Love my new beds!

Al
Review №52

Very happy with our purchasing experience at Deets! They had exactly what we were looking for and were very easy to work with!

ro
Review №53

We got a whole bed from them. It took 2 weeks to get the mattress wich I understood. But then it’s taking almost another week to deliver the bed. The rood lady I asked on the phone about it blew me off saying they normally don’t deliver on that day. Only was because of thanksgiving. Then took my little info and hung up. So if it wasn’t thanksgiving it would of been longer I take it but couldn’t ask cuz she didn’t want to deal with me. So been sleeping on floor for 3 weeks. The advertising of fast delivery is a diffenent lie. They knew when my mattress was coming in we should of been on schedule for next day or the next at the most. Won’t be going back and it’s to bad because we saw our living room set we liked.

Ad
Review №54

Very helpful and willing to do what they can to make sure we were happy with our purchase

Sh
Review №55

We have purchased new furniture only 3 times. All 3 times at Deets. Excellent customer service, and quality selection is why we shall be Deets customers for life.

Lu
Review №56

We purchased a matress last weekend and I just wanted to say that it amazing. Jane in the matress area was great. She explained the options that would the best for my husband and myself. She was not pushy, she allowed us time to think about our options. She was amazing. Thank you again for being such a greatt sales persin. We have slept great on our new matress since we have had it.

Ir
Review №57

Great place to do business. Helpful sales staff and no pressure to buy.

Am
Review №58

Deets Furniture staff were helpful and knowledgeable. We are enjoying our furniture.

Ca
Review №59

I had been looking for a bed frame and furniture set, which they have a great selection. I didnt want to consider financing thinking it was out of my price range. Yordan took the time to give me all of my options and was never pushy. He really knows his stuff! I ended up getting a bed frame and furniture set that I LOVE and can afford. He even took the time to make sure I knew how everything would fit in my home. I highly recommend Yordan Gomez.

Sh
Review №60

The staff was full of knowledge and very helpful. Thank you Deets Furniture. Love all we purchased.

Su
Review №61

Mary gave us great customer service in finding our new bed and Jane provided us with alot of knowledge picking the mattress/boxspring. Jane as well provided us with great customer service. I would highly recommend anyone shopping for new furniture to shop Deets Homestore!

Jo
Review №62

We found what we wanted and were helped quickly and efficiently. Everyone was very sincere and considerate.

Je
Review №63

My husband and I recently went to Deets to purchase flooring for our kitchen remodel. Jamie and JoLynn were very helpful in assisting us with selection, ordering and trouble shooting for self-install. Well be back for future projects!

Je
Review №64

I have never experienced such awful customer service! I ordered a new couch from this store and had to wait 5 weeks for delivery. On delivery day they brought the wrong order. So now I am told I have to wait another 5 weeks for hopefully the right piece of furniture. I called the salesmen back and told him I wanted the couch I ordered In one week or my money back. I was told they will be mailing me a check. Whatever happened to pleasing the customer?

Ro
Review №65

Deets has an amazing selection of all your home furnishing needs.

Sa
Review №66

Jeff was extremely helpful. Got the mattresses I needed and financing in a swift amount of time.

Je
Review №67

Mary did a great job of helping us pick out our furniture, to the point of moving a rug from the front of the store to the couch we were buying. She deserves 5 stars. But they seem be be unable to even give me an accurate estimate of when it will get to their store. Ordered 6 pieces on 10/14 - they said 6-8 weeks. This Saturday, 12/2 will be 7 weeks . I was told by one employee two weeks ago every thing would be in the store by 11/30 so I called the store today. They now have no idea when it will get to the store and basically got a dont call us, we will call you, but they will give me a call a day or two before its going to be delivered. I have a very busy month - norman Christmas things (where do I put the tree, etc) unpacking from a very recent relocation, arranging someone to move the current furniture to the downstairs family room, and trying to plan things for some pretty major surgery. A day or two notice just isnt enough. It seems to me like they could do a little more to at least try to find out when it will reach their store.

Br
Review №68

Kyle was so helpful and knowledgeable about Trager grills and accessories. Everything I bought was same price as on line. I would recomend dealing with Kyle if youre interested in anything with Trager

Kr
Review №69

They have had such poor customer service. Just drive to Omaha and shop at the mart! Read the Terms Of Sale very carefully. My parents have been dealing with the mgmt for weeks trying to get something returned because mgmt has the right to deny any refund or exchange.

Ch
Review №70

Beware Do NOT USE THERE IN STORE FINANCING!! RENOVATE AND TD BANK ARE RIP OFFS!! THEY WILL CHARGE YOU HUGE INTEREST RATES IF YOU DO NOT PAY OFF EARLY!@ THEY ALSO CHARGE FEES AND LATE PAYMENTS EVEN THOUGH WE PAID EARLY ONTIME ONLINE!! THEY SOLD US A BED we didnt like it took it back !! What they didnt tell us is they only did instore credit then went on to charge us huge intersest rates on a bed we didnt even have !! Then after a year of on time payments our bill is full of charges totaling 382$ in interest and fees !!! Dont do it!!! Lesson learned read the fine print we got sooo riped off hope this keeps someone else from getting rip off!! Wow we will never be back!! If you know yr not paying cash take your bussiness somewere else they are not worth all the fees!! Bad deal!!!! Boooo we learned a ever expensive lesson!! You have been warned!!

St
Review №71

Well there IS a difference - and its truly wonderful!! We have always been big deal hunters but were getting tired of all the efforts and self service just to save a buck. Buying furniture should not be like going to payless shoe source!We felt comfortable right off and relaxed and took our time with this recent purchase. People talk about kind and friendly but theres even a difference in that (sincerity and true caring) and Deets showed us that difference from start to finish. Like Princess and the Pea or The Three Bears - we probably sat in every seat in the place looking for the right seat for us. Not only did we find the right one but it was a fair price.Mary was awesome and Kyle Deets steeped up to help us get the item (in stock no less) promptly during this time of year. The delivery crew was so caring and accommodating as were all the girls in customer service with paperwork and financing. It was like a huge family ALL on the same page to help our own family out in every realistic way. So when they talk about the difference this is what we experienced and it was so refreshing!Through the years as our kids have grown we have bought a lot of furniture and furnishings in general. We arnt rich but appreciate quality and I must say the quality of Deets offerings are exceptional and we didnt have to order what we decided on, which so often is necessary nowadays.We will return for ourselves, refer our kids and grandkids when they are old enough!!Very VERY pleased and grateful that someone is still trying to provide real sincere and truly personable & caring service with a well supported staff - we will support such a great effort!!

Jo
Review №72

The staff was very helpful and curtious and really knew what they were talking about. Just wish it didnt take so long to get the items I purchased.

St
Review №73

Great service and great selection. We were in and out in no time and got what we wanted and needed.

Je
Review №74

Great customer service.

Sh
Review №75

Jeff was so helpful, we didnt realize there were so many different types and he took the time to explain and help us pick out the perfect bed. Thank you Jeff

Sc
Review №76

Now I want to say I was in the market for a Pellet grill of some sort! I heard nothing but great things about the Traeger grills so I talked to Kyle Deets from Deets Furniture! We spoke for some time and he told me to come on down to the store for a more hands on approach! So I went to Deets Furniture store and they explained in great detail why a Traeger is the right choice! Well I ended up buying the Traeger Pro Series 34! I have smoked on this Traeger now a couple of times and I am forever sold on the Traeger products! The meat comes out so moist and tender I couldnt believe my eyes! Also Deets Furniture in Norfolk NE is a Platium dealer which means 100 percent top to bottom customer service on your purchase......So if you are in the market for a Pellet grill look into the Traeger products! You will not be disappointed!

ch
Review №77

Answered all the questions I had and had personal experience with the products I was purchasing. Will show there again in the future.

Ju
Review №78

It is a friendly place to go and shop. Great group of people to be around.

Je
Review №79

If I could give this place a -10 I would. My husband and I went here wanting to spend a lot of money to refurnish our whole house. We had over $60,000....yes....$60,000 to spend to do every room we had. We spent over 20 mins there and not ONE single person came up to us and asked if we needed anything. I dont know if it was because we werent dressed to the 9s But not one person even looked our way. We left there empty handed and vow never to return. Sugar plum oak and NFM ended up furnishing our house. So the moral of the story is.....get better, or more sales ppl on the floor if you want to make sales.......

Ja
Review №80

Excellent employees good quality furiture

Ch
Review №81

Always professional and never a hard sell.

Ma
Review №82

Best homestore ever.

Mi
Review №83

Very nice people there

Bo
Review №84

Defective furniture. . Replaced it and still defective. Seams ripped in several spots within a few days of having it.

Ju
Review №85

Great. Helpful & friendly

An
Review №86

Knowledgeable staff and a great selection!

De
Review №87

Just like their food.

So
Review №88

Very friendly and accommodating!

Jo
Review №89

Very cool employees

Ju
Review №90

Great to work with!

Wi
Review №91

I might need a mattress

Jo
Review №92

Professional, knowledgeable, and friendly

Information
99 Photos
92 Comments
4.7 Rating
  • Address:2010 S 13th St, Norfolk, NE 68701, United States
  • Site:http://deetsfurniture.com/
  • Phone:+1 402-371-7679
Categories
  • Furniture store
  • Bedroom furniture store
  • Carpet store
  • Grill store
  • Home goods store
  • Lighting store
  • Mattress store
  • Rug store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations