Needed a signal light harness for my Jeep fast due to my vehicle inspection closely approaching. Alan, who I believe to be the store manager was very knowledgeable and knew exactly what I was looking for. Didnt even need to spend time looking it up on the computer. He went right to the aisle and found it right away. I dont know if I was more impressed by how knowledgeable and fast he was able to locate it or the fact that they actually had it in stock considering how old my rig is. Either way, the transaction was quick and easy and the harness was reasonably priced. I will be returning again to this location in the near future. The rest of the staff seemed to be very helpful with the other customers based on my observation during the time I spent here shopping.
I just wanted to say thank you Max from autozone for helping me out when I my car stall on me while driving home with my kids. My car started to shake and slow down so I pull on the side and I search for a mechanic shop, I notice there was autozone store near in North arlington and I call and the person who answer was max and he said no problem that he can come out to the car to help me, I was was park a block away from the store, he then came to my vehicle check my car and tested my battery and see whats was wrong, my battery was bad, he went to the store n I went with him got a new battery and he went back in the rain to install it for me while my kids and I waited in the store. Excellent service Max I give him a 5 star and beyond, Thanks aAutozone and Max for helping me when I was in need of help.
Alan was really great he helped me find the correct brake light for my car. Then he came out and changed it for me. I really appreciate this level of customer service because he didn’t have to do that.Thank you!
Store Manager Mark was very professional and helpful in locating the correct car battery and replacing it with a new one. I appreciate the time and effort he put in. Very friendly and understanding, exactly how a manager should run a store. I’m very pleased and satisfied with the service that was provided.
This Autozone always helps us out with our auto needs. I just replaced our battery and they even called to see if it worked out ok. Great location.
Helpful employee! It was a shame they werent able to change the car battery as that is a service they offer.
I was there Friday July 30th. I had a battery issue both Jeff and the manager on duty Alan where very helpful. Alan went outside to test my battery and then tested my alternator as well. He then explained to me that my alternator was not producing the correct voltage need to charge my battery and that i should replace that asap. We went back inside and then he sold me a battery and priced out the alternator for me. As I was speaking to Alan the other employee Jeff went outside and installed my new battery. Alan is very knowledgable and respectful. And Jeff did install my battery with ease. Thanks again. Looking forward to visiting this location again.
It is an excellent place the workers very friendly and good price
Wonderful AutoZone with a nice large parking! Almost all of the employees are willing to come out to help you with your smaller car needs. For example, if you need help changing a headlight bulb or your windshield wipers blades, they will always assist you with these types of issues. Plus this services is always FREE to all AutoZone customers. I especially love this AutoZone because of the large parking lot and the pleasant & friendly workers at this location!
AutoZone was great. They are very helpful and knowledgeable.. They even installed my purchase for me
I went to Kearny Auto Spa to get my Air Cabin filter and engine filter changed and removed. Unfortunately they did not have any more in stock to my disappoint although the attendant was very helpful. Then an idea struck me and I said what if I go to AutoZone. I drove to Auto Zone and Max an exemplary employee who worked there was more than willing to assist me. In fact he was very knowledgeable. He rung up my purchase and I explained to him that I had no idea what I was doing and he said that he would assist me in a moment after he attended to another customers needs. I waited outside and to my surprise he was true to his word. Max walked me through the process step by explaining as he went through the filter replacement procedures inside the car Air Cabin Filter and the outside Engine Filter. I was very impressed and grateful that Max assisted me. He actually changed it for me. I was afraid that I would have to go on Youtube to figure out how to change and replace these filters. After speaking with Max and finding out he was part-time I was shocked. This man needs to be Full time. He goes above and beyond and is excellent. I highly recommend his work ethic and dedication. Thank you for all of your assistance and leaving a very positive experience for me.
The basic washer fluid that they sell here costs more than at the gas station.EDIT: The reply they left is a typical corporate Lets make this sound good response. Why would I email them to tell them exactly what I already posted in the review? How incompetent are they? How many more ways do I have to spell out the fact that their cheap washer fluid costs more than the fluid at gas stations (which is always overpriced for the convenience)? Either lower your price or dont. But dont tell me to email you to repeat myself.Because of this terrible reply, I lowered my rating from 3 stars to 1 star.
Low score based solely on customer service. Manager- heavy set male, and young cashier named Jeff seemed completely clueless and were not helpful at all. Jeff may be new- so thats ok. But I was disturbed by the managers behavior and lack of customer service. I watched as they both struggled for over 5 minutes to open the new batterys plastic, then struggle to unscrew my car fob and place the new batteries in. The manager then came extremely close to me to the point where I had to jump back. He never said excuse me, and he was coughing/hacking the whole time. I felt extremely uncomfortable and disrespected.
Excellent customer service and super professional Max A, he’s is super friendly and with top knowledge, very helpful and doing so professional, thank you for your support inside of the store. Very helpful
Convenient and easy shopping. Very helpful staff.
I went into this Autozone in North Arlington on Saturday May 22 2021 and left with a lot of knowledge and confidence to take on my DIY project on my motorcycle. As I walked in I was greeted by on of the managers Alan. I explained to him what i was planning to do. He then designed and drew up a wiring diagram as well as provide me with all the products and equipment I needed to get the job done. Thanks to him I was able to go home and wire everything up and now have LED lights in the fenders and frame of my bike where i was picturing everything. He also checked up on me during his break to make sure that everything was done correctly. What can I say that is truly exceptional customer service. Im glad I spoke to Alan and will continue to be a loyal customer to this location.
I would like to comment on my excellent experience on May 18, 2021. I was greeted and assisted by the manager on duty Alan Alvarez. i explained the issue my vehicle was experiencing. He then offered to test my battery to access the problem. Once outside he also tested my alternator. Once all the testing was done we went back inside the establishment and he explained everything that was going on and gave me the solution. It was my battery that failed. Then he showed me the best recommeded battery for my vechile. He also offered to install my new battery as a courtesy. I was in and out in 20 minutes. I am greatful that i was assisted by him. He was very respectful and knowledgeable. i look forward to seeing him again for any future issues that I may run in it.
Hi, today we went to Autozone in North Arlington and Max was very nice and helpful! Thanks ☺️
Went in for a check engine light scan and was helped by Max, very professional and friendly, unlike the other guy who helped me one day ago who cant even say you are welcome to his customers, Maxs help actually made me want to come back. GREAT JOB Max!
I went to autozone in north Arlington and the service I got was very great. The guy name was Jose and I think he was a manager, him and the store manager mark was there to help me out on vehicle I was very happy with the service and I was able to get back on the road to head home.. thank you Autozone
Close to home and havent had any issues
Good store and friendly employees
Max A was awesome and was very helpful! 10/10!
I pick up a starter and 4 days later it goes bad had to get towed and lost time at work do not buy a starter from them can get better one at a junk yard i will not buy from here again
Great customer service
Thank You Carolina....She took the time and helped me out a lot with giving me great knowledge on what to use for my car to remove a bad mark that was on the side of my car. I really appreciate everything she did. She is truly the best one there. Excellent service, really recommended to go to this AutoZone location
Very helpful & polite gentleman attended me
Was helped by michael and he was very nice and respectful, helped me install a battery very quickly and got me going on with me day, coming back for more business
This store is amazing and has very helpful employees....one on the employees named Anthony helped me install a battery and my wipers....very good customer service will definitely be coming back very soon.
Always great service will recommend for family or friends
Very nasty and disrespectful employees. Walked by with an incident and apologized for it, they thought it was too funny anyways and kept bragging and making fun of the situation. Not professional at all. Will not shop there again
Great Fast service! Knowledgeable staff. Always helpful and, polite. Very importantly, they are following ALL the Rules Efficiently and effectively as possible, as far as Cov-19 rules go Thanks to the Staff At AutoZone Auto very satisfied Thank you guys 😁
Excellent service! Needed a new wiper on my car and Jose was great he offered to put it on and I am so appreciative. Thank you
Went to get battery change on my 2017 GMC Yukon. Due to the complicated process with the computer box attached to battery I was advised to take to dealer to keep warranty intact in case of a problem. Went to leave and it wouldnt start. The floor manager came out and jumped my truck and advised the best battery options. He was very friendly and helpful. He would not accept a generous tip I offered him saying he was just happy to help. I am very impressed. Thank you Auto Zone!!!!
I needed a car battery so I went to auto zone and purchased one. The nice employee Jamal even installed it in my car for me. He was quick and very friendly and helpful. I will always recommend any automobile issues they encounter to o go to auto zone.
Manager went way beyond to assist me with mounting my front plate. Excellent customer service. Took his time with everything to make sure it was right. Again excellent service and I will definitely vist this store again in the future
Stopped in this morning because I did a battery for my girlfriends car. Kevin was the employee working, this guy could not have been more helpful courteous friendly and efficient. If you stop in this AutoZone ask for him ! I hope the owners give him a nice Christmas bonus, he definitely deserves it !
Friendly service and very helpful with their products.
I was there last Thursday and couldnt be happier! Jose helped me pick out the correct battery for my car with a warranty and had it installed in 5 minutes. What made me happiest was he was there by himself. Thanks Autozone and thank you to Jose for helping me out.
Great service
Very professional with sence of urgency.Thank you for your awesome help.Stay safe
Good place for all auto parts supplys/battery charging/ engine light check always have whatever you need/lots of parking no lines
This place is awesome and one of the staff Christian was helpful and even helped install our lightbulb. The best service hands down.
I came in for an alternator, not only they advise me to bring in the core so I get some money back but they also advised me on getting other related parts to get the job done right. Ive been to other autozones but this one is the best.
Best for auto parts for a great price.
Went here for a battery change and ended up getting so much more.. I would recommend this location to any of my friends Adam was such a great help very informative..
People are friendly and made everything very easy. Also store manager Mark was nice enough to come out and assist with my car.
Was open later then the nearby Napa, had a great deal on oil changing kit. Wish they had a higher stock of parts though.
I had a good experience picking out a socket wrench here.
Awesome staff
I had a very positive experience at auto zone. The employees were extremely helpful and went above and beyond what theyre required to do.
I found what I was looking for with the assistance of a very cordial & friendly associate. Matter of fact. He helped me with knowledge of my car. Kudo to this gentleman.
Excellent. The cashier was very helpful, he put my new wiper blades on for me. Would definitely go back again.
If you like cars,then you like AutoZone.They have all you need to keep your car looking Sharp 😉 Vic
Handy items, well organized
I always get friendly service and help. They have everything Im looking for at great deals. Its close to home and I come back for my auto parts and accessories.
Everyone there is very knowledgeable, doesnt matter what gender. Always get excellent service and good prices. Im there at least one once a month maintaining three cars.
Mark the store manager was great and very helpful my experience was excellent mark was very friendly and knowledgeable!!!
My wife and I went here because her car was having issues and the auto zone tech yami ( sorry Im not sure how his name is spelled) was there to help out. He was extremely courteous and professional and I would absolutely go there again. Thank you!
Me and my husband have been having car issues with our 2016 Hyundai santa fe. It would always turn off and we didnt know what it was because when we would try to turn it on it would give a click noise and the radio would turn on but thats it. We went to autozone and Mark who is the store manager was very helpful and changed a new battery for us, but he also told us the terminal was loose and that could be the problem. Sure enough he was right! The battery wasnt charging properly because of the loose terminal and he was kind enough to fix it for us! Mark was super helpful and he knows what hes doing. If anyone needs a place to go this is the spot!!!!
Very good bay
Great staff, know both Spanish an English some of them and are really helpful and friendly. 100% recommended
They had the part in stock plus loaned me the tools to replace the part right there. Excellent and professional service at its best.
I noticed employees going above and beyond to help people with service engine codes for free. Never remember that being a normal aspect of an auto parts store... Sounds good to me ..
Great customer service
Stop by today to pick up some oil, my check engine light was on, mentioned it to the employee Who is waiting on me . He said no problem, came out to my car with me, checked the diagnostics, and helped me with my problems. Brandon Pastrana is his name, if you ever stopped at the store, ask for him... wonderful, dedicated, helpful, I hope AutoZone appreciates this employee!!!!!!!!!!!!
Big selection. Store is clean with a very friendly and extremely knowledgeable staff! Best autozone hands down! MATTO
After having spent several hundred dollars at this location in the last year, I was told today by the parts manager that a pair of brake pads I bought 6 months ago would be covered under the AutoZone Lifetime Guarantee.He told me to buy another pair, install them, and bring back the (Not so) old ones in the same box to be refunded my purchase price on the second set. I did just that and was back within 2 hours (because I actually know how to work on cars). This time the Store Manager was there to process my return. Instead of the credit the parts manager told me I was due 2 hours earlier (since their pads have a lifetime warranty) I received a lecture that I drive too much and my pads were not covered in the warranty.Six months and the pads were worn to the backing plates?! No refund on the second purchase?! My business will be taken elsewhere including away from the entire chain. Dont GET INTO THE ZONE AT AUTOZONE unless you enjoy wasting your money and dealing with hacks.17 years as an auto body technician including ASE Master certification and an uneducated franchisee tells me that brake pads should only last 6 months. Follow up with AutoZone corporate on its way ...
I like this AutoZone, the workers always help however they can and have a good attitude. Prices can be higher on some items, but they also have great deals from time to time.
Great service. Great staff, always helping
Extremely friendly and helpful staff that provides suggestions based on my cars needs.
Well organized store.
They did not want to install the bulb in my headlight despite my hand being in a cast. They did it before no problem but this time they did not even though not busy and had 3 workers present and it takes about 5 minutes.
Awesome staff. Always very helpful and willing to come out to the car and help you with installing your purchase.
The service is Excellent ! I went in the store to get 2 Lug nuts for my Chrysler Town & Country . The customer service was very Professional & Friendly, I order 10 Lug nuts.
Great had everything needed and in stock. The staff was friendly and helpful
Mark helped me find the correct wipers for my car and installed them. Thank you Mark for taking the time and helping me out.
First time in this location, Ridge Rd, North Arlington, NJ. Friendly and helpful employee. Great customer service. A+
Good service
Nice helpful employees will take care of your car needs. Free check engine check up
Good place with good products. Fast service
Their service is really good and theyll even come out and help you
Helpful staff, good location, plenty of parking.
Very good
Great service
I have been in many autozones branches.This is the best.
Really poor water pump going on the number 3 in 14 months and one worker is really rude if you want to buy junk this is the place to buy can get better parts out of a junk yard
Wrong part and had no problem with the return. They did not have the item i needed and did not want to wait for another day.
Had all parts I needed for good price
The Customer Service Was Amazing!!!! Nice & Friendly
Pretty nice staff, good selection of stuff.
Very helpful staff..
Very helpful and always in sight
Auto zone in North Arlington NJ is great as the workers are very helpful!
Auto zone at its best the service and staff are awesome
If you need something in a hurry, you could usually find it there. Example,most accesprirs for car matience,and car parts!
Very Good😃helpful! Thanks 👍
The store mgr. Nick was awesome
Good people help me a lot