We had a battery,still under warranty,that failed on the road. Took battery to autozone to get tested. We were pressed for time as my wife was on break from work. We got a young Spanish man that gave us unparalleled service. He came outside and tested the battery. Found it was defective and got us a new one. Reinstalled the new one and cleaned area beneath the battery. Gave advice on care of batteries like ours and tightened and got rid of acid. I have to show my appreciation for him as he was also taking care of patrons at the register and on the phone all the while.

Great store. Had the headlight I needed when others did not and installed it for me. I was very impressed. Thank you Vinnie.

Paul L was helping me today with my car problems. He was knowledgeable and took his time with me. He explained what I needed to do and now I have a better perspective. I went to advanced auto parts, but not anymore Paul has won me over. He should get a raise for outstanding customer service.

The people there were very helpful and very nice. Just 1 problem I had was, there was only 2 people working and the line was up the aisle. Other than that they had everything I needed

This place has come a long way. Very good staff, especially the manager. He is always around and very helpful and nice.

I just had the most amazing service from here. My company car was having trouble with its battery. The clerks here were very friendly from the moment I walked in and after explaining my problem and buying the battery they offered to install it on my car for free without me even having to ask. I will definitely be coming back to this location! Shout out to the team here & keep doing what you do! Your good deeds dont go unnoticed!

Very happy with the service I received today, I called the store and spoke to Jay (He was very courteous and professional) and I was able to pick up all the parts that I needed. He saved the day for me because the competion had no stock. I will definitely return for future purchases.

Seems like no one really has the energy guys in Crocs sitting down on the cell phone ... I think hard work with no rewards!

Very convenient store. Most of the staff are knowledgeable. They help with everything from simple windshield wiper replacement for ladies to code reading and help for the rest of us. The prices for the parts are pretty fair. Their lifetime break warranty replacement policy is amazing. All in all a very good place to buy parts with most in stockHighly recommend

Just was at autozone and a lovely and very helpful young man, Abraham, helped me to find a bulb for my headlight, even offered to install it free of charge! When he went to do it the bulb came back on! Great service, very cordial and helpful!

Very helpful, they are willing to help you with your problem. Good people and very friendly.

Excellent and quick service. Abraham personally came outside and helped me with my car. Would highly recommend.

When I asked the commercial account manager to help me with freeon he told me he was to swamped with work to do anything. While hes sitting at his desk

Fast, and friendly service. Didnt have my part in stock but sales representative checked on with his own initiative 👏 to see if another store had in stock and was fortunate to find it near my zip code that I reside.

Great service parts was ready wait time 1 min.

I went here to have my battery checked and I was helped by the employee by the name of Dre. He was very helpful and went above and beyond. He was thorough and informative. He even changed out my battery for me. I will definitely visit this location again!

Great Manager 👍 Some African guy 👦 👏

WORST worst most inexperienced children with no knowledge or class work here. Terrible customer service line is always long and rejects kids work here

I HAD THE BEST EXPERIENCE EVER AT THE NORTH BABYLON LOCATION. ACTUALLY I CALLED FIRST JUST TO SEE IF THEY HAD WHAT I WAS LOOKING FOR. I NEEDED A BATTERY INSTALLED SO WHEN I CALLED THE MANAGER JAY ANSWERED AND SAID HE ONLY HAD ONE. HOWEVER HE WAS WILLING TO HOLD IT FOR ME. HE HAD SUCH GREAT CUSTOMER SERVICE SKILLS. SO WHEN I GOT THERE TO HAVE MY BATTERY INSTALLED HE ASSIGNED ANOTHER EMPLOYEE TO ME BY THE NAME OF ANTWON WHO WAS JUST AS GOOD AS HE WAS. I WILL NEVER GO ANYWHERE ELSE BUT HERE.. JUST WANT TO SAY JOB WELL DONE GUYS!! YOUR GOOD DEEDS DID NOT GO UNNOTICED..

Friendly, helpful staff. Ample parking and reasonable prices. Specials on things you actually can use.

Helpful and knowledgeable staff. I go there for all my automotive needs

This AutoZone always have a good selection.

They have great customer service! And very knowledgeable people too, theres always at least two people there that know cars. I even got $20 back the other day from their rewards program. Definitely coming back!

Everyone was very helpful and the store was well stocked .. good place to find what you need for your cars

Profesional staff

As usual, the aisles are stocked with many items for auto needs, like wipers, bulbs, oils, lubricants and even plate and steering wheel covers. However, the checkout is always long. I spent in excess of 10 minutes waiting to pay for my items. Store can be easily seen from vehicle moving in normal traffic

Great stop for all automotive needs, super helpful staff especially manager Jay

A man by the name of Jay was very amiable, friendly and extremely helpful. He offered us great service, detailed information about the issue we were having with our car and his attitude and disposition were impressive.

Abraham was great he has good wisdom

People provide good customer service but lack of staff, have to stand in line for 30 mins for a 2 min question!!

Some knowledgeable young guys working over here!

Staff is always very helpful !

Worst customer service ever, just entered the store & asked for help & just disgusting attitude. Couldn’t even ask for help without feeling like I’m disturbing .If you hate your job so much just quit . This autozone needs new employees asap

No carts had to make 2 trips out to my car with my purchase.

A little over priced on some items, but they help install simple items and for me since I dont own the tools needed to remove and replace it makes it all worth the extra pennies. I greatly appreciate this service offered by AutoZone. Just a headed up, the Bay Shore store is much more willing to help out than the Deer Park location.

I feel like they have everything here for your car because every time I go I get what I came for. This time around a great female employee put the thing on my car. Excellent customer service!

Waited in line for 10 minutes while exactly zero employees seemed interested in helping the customers. One guy seemed to be picking orders, and two were having a conversation in the back room. I would have walked out if I wasn’t there because of an emergency.

Excellent good customer service fixed my remote for me. I appreciated that Thx

The service & the products are good 👍

Friendly and helpful. Knowledgeable and honest.They will read your check engine light and explain whats going on. We like this place a lot💎

Never enough help at this location.I waited at least 10 min. today in line...and I was only waiting behind 1 other person. Only one counter person workingat 9:30 a.m. I Should have went to AdvancedAuto parts instead where your time means something....

They typically carry the auto additives or oil I use on my MiniCooper and the prices are reasonable. This time it was 5W30 synoil and liqui-mol injector cleaner.

Has most basic parts you need for pretty cheap

WORST CUSTOMER SERVICE EXPERIENCE IN ALL MY LIFE... The African American gentleman, sporting the low haircut and glasses was either genuinely/maliciously simple, stupid, or slow! He offered NO ASSISTANCE and behaved as if I was disrupting him at his home... during my visit I witnessed he and another employee openly ridicule and berated consumers.I will never return to this store and I will make it my duty to warn locat consumers to do well to avoid this unprofessional establishment.

Awesome customer service

Nice staff

I went to this location for windshield wipers and was assisted right away. The gentleman that helped me was pleasant. I received great customer service and definitely visit the store again.

The staff there was great ! Great customer service and very very helpful

Great pricesFriendly workers and knows their stuff

The assistant was curtious and knowledgeable. A great help for someone with little know how for cars.

A little bit of a wait but very helpful staff! Large selection on pretty much anything you need.

Always have items we need.

Good local auto parts store. Revolving sales help sometimes not always helpful and often with an attitude. Slow as hell so be prepared to wait even with one person in front of you.

I didnt know it was a requirement for people working their to be rude and uncooperative, my dad and I simply wanted to purchase new headlights for his Accord but we were met with hostility from the get go. Definitely will not be going there again.

Had to get a battery replaced, I walked in and was helped within 5 minutes.. Brent or Brett tested my battery, gave me all of the options for my car and installed it for me.. he was very professional, knowledgeable and friendly too!

Horrible customer service products not in its right pricing location worst autozone Ive been to I use to live in pa and went to autozone every day for me to move to ny and see how this autozone operates 8m taking my business to advance auto

Hire. More. Employees.This store is beginning to remind of the DMV.

Parts guy abit snappy

They had exactly what I went for and the service was good

Wonderful car driving great tran fluid and God bless them

I only come here when i cant make it to advance auto partsHonestly i only come to this location as a last result.The staff is always rude and unhelpful, and thats when they are willing to speak to me. I often have to wait for them to finish lengthy personal conversations before they are willing to acknowledge my presence (im 6ft 290lbs).There has been many times where the person helping me has just flat out said i have no idea on how to help me, and they pull out their phone and look up how to solve the issue. Stay away if you can.

They always help me out and through with everything!!

I love auto zone parts dept..they are very helpful with parts & prices

Its ok, decent staff. Somethings are cheaper others more expensive, but they do CPU reading in parking lot at your request so thats nice.

A large selection of auto parts and accessories. Helpful staff.

Very helpfull employes and they will attend u pretty nicely

Staffs are Always helpful and know exactly what you need when you ask.

Didnt go to Auto Zone, but Ace, right next to it. Its family owned and have been making purchases for about 40+ years. Now, the sons run the business.

Gabriel was super helpful to me & knew what he was talking about.

The store manager is awesome. Good leadership!

Great guys. Helped me at any given time!

This place has potential if the managers were better.

I only came to buy one thing and while waiting on the longest Line, the employees were so rude and were using profanity while working. When he took me in he didn’t even say a word. He seemed mad but he took it out on all his customers which is extremely unprofessional. I’m never returning here.

Great Store. The assistant manager Daymon is very helpful.

Good place for parts but could use a few more people working there. Sometimes you have to wait to buy a quick item while everyone is busy at the parts counter

Best tools

Car part it very good

Good spot to grab some oil or new wiper blades.

Good prices and service; its worth the wait.

Store is well stocked. Sometimes the wait can be a little long to be serviced

Always very helpful in finding parts that are needed. Also will change light bulbs as needed.

The slowest service out of any parts store. Employees dont care. Go some where else and dont waste ur time

Best autozone in long island and the best treatment and orientation

Excellent service; staff is very attentive and helpful.

Make sure you have time to wait in line for a half hour every time you go there

This review is lengthy but very detailed. Thank you to all who took the time to read it.I arrived at AutoZone in Deer Park around 7:30 pm needing assistance with my car battery. When I walked in there was a line of about 4 people ahead of me and only 2 employees on the registers. When it was my turn I asked for my battery to be tested and to find the right battery for my car using their computer system. When I asked if there was someone able to install it, I was told that they were short staffed and to try again in the morning when there are more employees.I returned the next morning to find one employee already assisting a customer in the parking lot and another working the register. Different employees from last night but still the same amount of staff as the night before. I gave the employee at the register my cars year, make and model to search his system for the correct battery to purchase. According to him, the battery that I selected was out of stock so I went with another one. I asked who was going to install it and he told me the employee that was already outside would help me. I took the battery to my car and told the employee what his coworker said. He became upset and started talking about how his coworker never wants to do extra work. I sat in my car for the next 10 minutes waiting for my battery to be installed. Finally the man who was working the register came outside with a tool kit and another man (not in AutoZone uniform) followed behind him. The un-uniformed man ended up doing the entire removal/installation of the batteries while the employee stood there holding the tool kit. A third employee came outside for a smoke break and happen to notice that the battery was the incorrect size for my car. By this time, the installation was complete. I thanked the un-uniformed man, it was not his fault that the battery was the wrong size.The third employee and I went inside to speak to the other employee about getting the correct battery. After checking the storage racks again, they found that the original battery I wanted was in stock! I was given a full refund and a discount on the correct battery. And this time an employee with actual knowledge of how to install a battery assisted me. By this time, I was already late for work. The employee who caught the error removed and installed the batteries quickly. I thanked him and left.Something that should have taken 20 minutes at the most, took more than an hour. I appreciate the two gentleman that caught the error and were able to correct it but will no longer be doing business at this AutoZone. They really need more staff, period. Preferably staff that know what theyre doing.

Theres only one person ever available to help which means there is always a wait. Its annoying.

Better swlectio. Than in Nj

Great parts selection and good prices

Brett was great help with battery tender/charger

Helpful staff and open til 10 most days

Products in the wrong place so you wont know the right price until at checkout, unless you read the small prints at the price. Slow counter service.

The manager is oso he is jenial

The staff is knowledge, friendly and very helpful.

Have the parts I needed. Not enough workers and the Lines was too long thats y Im giving a 3 star.

In and out. Easy to find what you need...good price.

Absolutely atrocious service. The old, white, grey haired manager is the most disrespectful, rude, offensive, arrogant, individual to ever work in the service industry. Ive gone to this AutoZone before and Ive seen him get into loud, verbal altercations with customers. Hes extremely immature for a man who appears to be in his seventies. How horrible is this establishment that its managers cannot display the most basic level of maturity? Even the other employees make comments about how bad he is. Its awful that a woman, or any non-mechanic for that matter, must be spoken to in such a condescending manner from a manager. In the end, I know now to never return here again. I prefer Pep Boys or any other parts store.

The sign said open at 730 am was there at 8am door locked no one there

Knowledgeable

Don’t bother calling they jus keep putting you on hold and if you call back you go back on hold it’s autozone what are you doing that you can’t let me ask one question in 20 minutes