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Fannie May
5353 Lauby Rd, North Canton, OH 44720, United States
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Fannie May
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jo
Review №1

Went on a tour of plant. It was very nice. Guide was very informative.

LA
Review №2

Great chocolate and very fun and happy staff. They make the experience enjoyable. Open showroom is easy to navigate and see everything. Offers factory tours, with samples, which is a great hour of knowledge and samples. Worth the stop.

Ja
Review №3

The cashier was excellent. She was very helpful. We laughed and talked. Ill definitely will return to make another purchase.

mi
Review №4

Harry London has been part of my life since I have been a little girl. My mom and dad took my siblings and I for Easter and Christmas every year. I remember being in Girl Scouts and taking the tour as a kiddo also. The shop has changed in the look of purchasing some but its been years since we have been in due to COVID-19 and life events it was nice to stop in this morning after an appointment I had in the area. My dad was with me and it was very nice to see first responders and military discount. Linda was a wonder asset to your team; she was very nice and helped me shop. She offered a sample also very sweet. We got the famous buckeyes and mint meltaways. I do miss the mint joy cookies. Linda said they were not being made but maybe someday again. I recommend making I was looking forward to those I was happy to see I could still get the meltaways instead. Thank you again for keeping Harry London running and having kind staff. Hope to be back for Christmas season.

Ki
Review №5

We have gone by many times, glad we stopped in! What a fun tour! The people that work there are great and smile alot! Lots of good smelling and tasting chocolate. The history is very interesting here. They have an 8 minute video with chocolate samples of course and a surprise at the end of the tour! Great sale on chocolate! Yum!!

Pa
Review №6

The candy is fantastic and the employees were very friendly and helpful 😊

Lo
Review №7

Thank You Linda for all your help today with my Telephone Order that needed to be shipped to FL. You were so friendly, pleasant and helpful. I look forward to getting my Order next week with Fannie May Chocolates that my Family has been craving. Thanks again, take care and stay safe. 😊😊😊😊

Ja
Review №8

I wanted to mention that your employees seemed to be lacking on the hair net procedures.My wife bought a bag of your smore brand chocolates. As I began to eat them I felt a hair in my bite. I spat it out right away and found a very long black hair in with it! No, I did not keep it to show proof. But, cant say well be buying anymore of these.Signed, A disappointed customer because I thought they tasted very good!

Jo
Review №9

We dont have these in Michigan any more :-( so I HAD to stop in and get Trinidads. One of the best candy manufacturers in the Midwest. Clean, roomy, staff was knowledgeable and courteous. Too bad the tours are shut down.

Be
Review №10

Very friendly welcome. Free candy samples. The candy is Delicious and very creamy. No wax taste ! Employees and manager are very Professional.Please keep up the good work. Bernie

Bo
Review №11

Great chocolates . . . love their samples!

Ci
Review №12

Good variety. Bought more than expected. I could still smell the delicious chocolate thru the mask!

Ro
Review №13

The absolute best chocolate around with the kindest employees you may ever meet. I would be truly surprised if you ever left there feeling anything but overwhelmingly happy.

Ta
Review №14

The tour was worth it and the chocolates are very good. They dont allow pictures during the tour. But you can take them of the outside areas and giftshop.

Mi
Review №15

My daughter works there

Bu
Review №16

This was a fun stop! Very nice tour of the chocolate factory where you can see the process of making the candies. Samples along the tour and a very nice shop to buy some for home.

Ja
Review №17

Great place, friendly staff, well with the stop

Qu
Review №18

Love this Candy Store/ Factory! If you havent tried the Eggnog truffles, they are a must try, I buy a box for me and my cousin in Chicago and this year I sent it to her, due to the COVID19 restrictions! They practice Social Distancing and the staff was wonderful who served me at the check out counter!

Th
Review №19

No tours on the weekends but got lots and lots of free samples!!!

La
Review №20

Great place for chocolate! Lori greeted us and offered chocolate when we came in, looked around and saw they had lots of chocolate on sale. We bought little pieces of chocolate from the case and she kept offering us more samples. It was great. Very nice place to go

Ma
Review №21

Great experience..The young lady that assisted us was very curteous,friendly and helpful..Give her a nice BONUS!!!!

Ma
Review №22

Just a chocolate shop. Dark & Milk.

Bo
Review №23

Very nice service the ladies were very sweet..a little expensive but great service!

Da
Review №24

Chocolate lovers this is the place to go to.Wide variety of chocolate covered goodies.And you can also take the tour of the factory.

Da
Review №25

People were very pleasent and helpful

Li
Review №26

They offer free tours and give out plenty of samples. The staff is friendly and knowledgeable, and the prices are fair - the on site store is open to the public.

Lu
Review №27

Amazing chocolate! Definitely go here!

ma
Review №28

Jessica was very helpful and courteous.

Pe
Review №29

DISAPPOINTING !!! Fanny May chocolate has diminished in quality after the Christmas 2019 foil wrapped candy was sold. Easter 2020 foil wrapped candy is a much lower quality. Ferraro must have altered the recipe. Many other chocolates are superior for your money. Dont buy if you are a loyal Fannie May customer as you will be disappointed. It is different. less milky and no longer represents the quality it used to.

To
Review №30

Great chocolate!!!

st
Review №31

Good selection, even a few days before Christmas! Staff was friendly and helpful. Very pleased with cleanliness. Even found some sale purchases!

Er
Review №32

Very helpful and pleasant ladies there to help you

Me
Review №33

Such friendly people and a fun loving group to work with. They also have chocolate tours! Amazing how they keep the legacy going!

Fr
Review №34

What a great tour. Kids loved it. Peanut and tree nut allergy? Be wary. Otherwise great

Ri
Review №35

Great deals ! Delicious chocolates and also a free tour of the factory. Everyone friendly.

Je
Review №36

I have not been in your store but Ican say1 thing FANNIE MAE IS THEE BESTcandie I have ever had in my life. The 1bad thing is that I live out in California So if there is no1out here on California that has not been to Fannie Mae put it on your to do list to make it over to visit Fannie May once in your lifetime.

Na
Review №37

I love Fannie May! We visit at least twice a year. The ladies in the store kindly and graciously greet everyone and offer samples of their delicious candy. Santa requests from our family were made and filled today. What fun it was to shop in their beautiful store.

Te
Review №38

Gained 10 pounds just walkong thru the store! Hahaha

Fa
Review №39

Beware of expiration dates and ask about their coding on stickers! When we brought our 7 items up to purchase, I inquired and found that 4 full priced items had sell by dates that had already passed. 2 sale items had sell by dates within the next month (Id call them clearance). Staff was helpful and the sales associate was happy to find us better dated items on the full priced stuff. However the shelf life still wasnt great (3 months). Otherwise the store was nice, the staff was friendly and the samples were yummy! Just be sure to check your dates!

Da
Review №40

The store is beautiful and well designed. You can take a tour of the factory and then you can take your time looking at all of the sweet treats that they have. You are offered a sample as soon as you enter the store. The sales associates are knowledgeable and friendly. The pixies are my favorites. They are small chocolate Carmel turtles. The mint melt always are also great. They have chocolate covered cherries and blueberries. The truffles are so yummy. They are located on the same road as the Akron/Canton Airport. This place is worth the drive if you are a connisuer of fine chocolate. They have every kind of chocolate that you would desire..

He
Review №41

My sons school arranged a field trip here. It was quite nice. I was in a wheelchair due to surgery and the employees were kind and helpful as well as accommodating. Very enjoyable!

Sh
Review №42

Great place to visit. People are so nice and friendly. The tour is free and you get to sample the chocolate when you go on it. The sales are good. If you buy it by the pound it is $29. It is so delicious. Will go back for sure.

Bi
Review №43

Awesome Chocolate

Ro
Review №44

Good tasty gifts for the friends and family.

Jo
Review №45

We participated in the factory tour. Our tour guide was Jessica and she did a great job of explaining the history and the process! Of course the samples were so delicious we had to buy chocolate to bring home. The deals were excellent so we dont have a lot of guilt over buying 4 bags of chocolates!

Pa
Review №46

Always love my experience at fannie may the staff is so awesome keep up the great work see you soon

Ju
Review №47

We went here with our grandad who is visiting from the UK today. Everyone was so lovely, the sysff in the chocolate shop, the tour guide, we felt very well taken care of and thoroughly enjoyed ourselves. Its a very relaxed and light hearted tour with lots of interesting info and its great to see into the workings of the factory. We left with much more chocolate than we probably should have and had a really nice time doing it!!

El
Review №48

Good candy... And they give samples. I wish they were a little cheaper though

Ta
Review №49

Absolutely LOVE Fannie May/Harry Londons and the fabulous staff that works there. We always have a wonderful experience when we visit there. Thank you for all the wonderful samples.

Ja
Review №50

Very friendly staff. Great deals!

Ke
Review №51

Wonderful experience for our impromptu visit while visiting Ohio.

Br
Review №52

Great place for a field trip! Love seeing the behind the scenes!

Ch
Review №53

Dont go here if you love chocolate. You will be over whelmed. Call ahead for reservations for free tour of factory. Enjoy a free sample or 2. Then visit the extensive display of chocolates in the store. Yummy.

Ja
Review №54

Very interesting place to check out. The kids loved it. Everything was great only dislike is the days and times of the tours.

Al
Review №55

The chocolate smelk makes you feel better upon entering and then the kind employees offer samples. Its a good stop to find wonderful chocolate served by nice people.

Ka
Review №56

The people there are extremely nice and helpful.. They go above and beyond.. the chocolate is pretty good its pretty expensive though..honestly 5 stars is definetly for the staff..cook tours too

Ka
Review №57

The tour is well worth the trip. Wonderful people and excellent chocolate.

qu
Review №58

A few samples of chocolate and a new favorite for a family member. Great customer service. Love the London Mints and the Buckeyes. Take a free tour.

Mi
Review №59

Honestly, Im disappointed with whats happened here since Fannie May bought Harry London. I used to get a bag full of the individually wrapped chocolates they have in the bins, but theyve completely changed the selection and I swear the chocolate recipe has changed for the worse as well. It seems like theyre phasing the Harry London name out as well. Personally, I think Waggoner has a better product. Theyre what Harry London used to be.

Ch
Review №60

Good chocolate, very friendly staff. Wanted to do the tour but they do not do tours on Friday. 😣 Still the staff was very friendly and there where plenty of free samples to go around. Prices are somewhat high but they do have a sales corner with good deals.A must visit in Canton!We will be returning when we are back in town.

Ca
Review №61

The tour was great and very informative. The chocolate was wonderful. All the staff was friendly and knowledgeable. They also have gelato!

Pa
Review №62

Amazing Chocolate much of which made on the premises. Friendly staff made visit a good experience.

Cl
Review №63

Helen was amazing. Her customer service was amazing. Daryl was an amazing tour guide. He was very knowledgeable!!!

Ja
Review №64

Really nice tour, you can see the actual production operation. Fabulous chocolate.

As
Review №65

Free tour and samples! A great family friendly experience when the kids are out of school. Recommended for all ages.

Er
Review №66

What a fun retail store with nice selection of chocolates.

Br
Review №67

Unique selection with everything being delicious. I would definitely recommend visiting them.

Ro
Review №68

A wonderful gift Shop. All the ladies were friendly and helpful.Definitely will return for a tour.

Bi
Review №69

Went in to buy a last minute item for a silent auction. The two ladies (one was Nicole) were so kind and helpful. They helped us and even wrapped the gifts together in cellophane and added a bow! What great customer service.

De
Review №70

I remember going on tours when the kids were young and it was Harry London. Now it is both. I dont go often but still looks the same, beautiful!

Br
Review №71

💘 this place also recommend it, we got a tour and a chance to taste the chocolate Italian 🍦

Di
Review №72

Well worth the stop. Great deals on delicious chocolate.Lori, the sales clerk was a great help by offering to wrap. our boxes of chocolate.

An
Review №73

Had a great time and the chocolates were fantastic.

st
Review №74

Welcoming staff and not crowded

ch
Review №75

Nice tour guide, lots of chocolate sampling.

Te
Review №76

Informative history and tour of the factory plus I loved the free samples

Ra
Review №77

Everyone there was very polite,also gave very good information on how the company was created.and most of all the sweets are great.

Mi
Review №78

Nice field trip with my daughters school. LOVED the chocolate sampling. Very informative.

St
Review №79

Interesting tour. Chocolate samples were very good. Lots of good chocolates available in the store.

Jo
Review №80

My very first time visiting the place and I got a great time! The staff was awesome super friendly and helpful I will definitely visit again

Al
Review №81

We love stopping here on our way to visit family in Cleveland. Try the Carmarsh, theyre our favorite

Be
Review №82

Fantastic chocolate and the staff could not have been more helpful or hospitable. Make sure you stop in when nearby.

Di
Review №83

It was excellent as udual. Glad I went got slot if good buys

su
Review №84

Quick stop on way to airport. Picked up a nice little thank you gift.

Cl
Review №85

Love u great buys wonderful people😍😘😎

Gl
Review №86

Friendly workers, allowed sampling of candies to make sure you liked what you were buying.

Sh
Review №87

The chocolate is always delicious and the staff are very helpful and welcoming

Ga
Review №88

Great candy at outlet prices

da
Review №89

Very helpful but very hi priced, Id go to malleys instead.

Je
Review №90

OMG. AMAZING chocolate. They offer tours and have a nice gift shop.

De
Review №91

Love the chocolate. Very friendly.

St
Review №92

The people there are super nice and it just has a nice vibe.

Da
Review №93

Wonderful chocolate. Nice tour

Ma
Review №94

Love the chocolate tours & the free samples & discount corner ;) the people working are always kind to us to.

Ti
Review №95

Always friendly and delicious chocolate.

Da
Review №96

Had some yummy samples and bought lots of treats from the retail store.

Wi
Review №97

Best chocolate around. Quality ingredients make for a high quality product.

Ty
Review №98

Laurie was awesome she let us in early and gave us great service

de
Review №99

Very interesting they have a huge assessment of candy great for gift giving.

De
Review №100

Great chocolate and great experience.

Information
69 Photos
100 Comments
4.6 Rating
  • Address:5353 Lauby Rd, North Canton, OH 44720, United States
  • Site:https://fanniemay.com/
  • Phone:+1 330-494-0833
Categories
  • Chocolate shop
  • Candy store
  • Dessert shop
  • Store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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