user
Advance Auto Parts
2107 Green Bay Rd, North Chicago, IL 60064, United States
Appearance
Advance Auto Parts
Comments
Ri
Review №1

Helpful staff, and had the parts I needed, cant complain.

To
Review №2

Employees are courteous everybodys wearing a mask just make sure when you buy a part to produce your VIN number of the vehicle and make sure you have an old part to compare to what youre buying because sometimes theyll give you the wrong part or theres several different sizes so always make sure that you have an old part say like youre having brakes done keep your old brake shoes so next time when you go by brake shoes you can compare them and make sure theyre the right size otherwise youll go home and take everything apart and find out its the wrong part then youll have to call the cab or bother a family member to drive you back and exchange it for the right part thats why I always use my VIN number and have an extra part I had just recently replaced my air filter and I compared it to my used one and it was the right one I also keep my receipts in a envelope dated months for the year so you can have all your receipts for what you bought its always good to keep that 7 years anything after 7 years I think you can throw away except for your tax papers never throw those away but make sure you have the right part before you take off otherwise theyre very handy its a good store I get my oil and filters major stuff I have a mechanic do the work for I had recently had work done by Dukes automotive in Zion I found out that they didnt put my air filter back right and it was on crooked and it was leaking air which caused a lot of dirt to go in to the filter the filter was very dirty I found this out when I had my oil changed also I had a certified friend do my oil and you told me that the oil cap was not on good it was on but he said it was leaking I had my oil leak fixed at ducas automotive they replaced transmission lines and several days later I noticed a couple oil drips in the driveway I called them up and told them that the van is still leaking they proceeded to just keep telling me the leak was fixed the lake was fixed and the last time I scheduled to have an oil change before I could say thank you he slammed the phone so you want to be careful with places where you have your car fixed make sure that theyre doing a good job its always good to have a friend that is a mechanic to check things out for you

Fi
Review №3

This is the code, he said, Google it.😳 When I asked questions he acted like I would not understand and I was a bother. I probable knows more than him.

Je
Review №4

Went to get a brake caliper and ended up returning 2 more times because I was given the wrong part

Jo
Review №5

Professional person examined part retrieved the replacement. Fast and courteous service.

Th
Review №6

Anything you need to fix your car.

Sh
Review №7

Excellent service! Especially Richie, he tried to go an extra mile in helping me by checking my oil in my car. That was very nice, thank you!

Ti
Review №8

Fast attention,friendly assistance and easy going transaction.

Ke
Review №9

Thank you Richie for being so friendly and helpful. Great experience! Highly recommend this location and RICHIE!

Ro
Review №10

Great team...so good I joined them!

bi
Review №11

Staff is always very helpful and friendly

DJ
Review №12

Everything you need for your vehicle is sold here...

Ch
Review №13

Love this place they are so helpful and they will help the lost like me navigate how to get the correct part for my vehicle.

Ap
Review №14

They helped me look for the item I wanted by taking me to the shelf. They seemed concerned about helping me find the right product not just ANY product to make the sale. They were helpful in installing windshield wipers that I purchased in Dec. 2016. I will go back to them again.

St
Review №15

Very helpful. Had my brake grease!

Lo
Review №16

This place have a store manager or in charge person today who is not efficient I stop to get my car battery charge and he say that my battery was not taking the charge he dont even try to help me keeping my car battery to see if may charge and trying resolving my problem👎👎👎Good thing is AutoZonE AutO partS close to this store and they charge my battery in one hour and my problem was resolved without excuse and they try right away to help me like any other customer🙄

Vi
Review №17

The owner is fair and honest. we take all our cars to him and have never regretted!

Ro
Review №18

Best customer service ever. Very likeable people. They were very helpful. My opinion they went above and beyond. Thank you so much.

An
Review №19

I absolutely love this location. The customer service is through the roof. Theres a gentleman in particular who is very helpful

Ca
Review №20

I came because they have great reviews but I can’t say anything good unfortunately. The building and website said 730 and I arrived and waited for 20 mins before leaving. I also tried calling but no answer even though all the lights were on. Overall it was a really frustrating experience and I’m not impressed.

Au
Review №21

I always receive great service when Im here. The employees are knowledgable and helpful.

Bi
Review №22

I bought a car battery here.Next day i was try to return it after i found out my battery is still in good condition.The guy there sounded rude and he wouldnt take it back. He said i have already installed it. Later when i called the customer service and they were willing to give me $42 which i originally paid $110.00 with $40 discount online coupon. Later i took it back to one in Chicago and they took it back happily without any hesitation.I will never go to this place again.

Li
Review №23

Helpful staff, willing to answer questions you may have. The store had what I needed and their prices are very affordable.

Za
Review №24

Beautiful helpful people. Appreciate them

Al
Review №25

My 98 Camry needed an ac recharge. D Garcia explained it to me, showed me the right put to use. Nice at least, I can tolerate the heat in the car. Thanks.

Re
Review №26

The people are Helpful,variety of parts,and you can return the parts if they dont work for you.

Mi
Review №27

Great selection!! Employees fantastic

R
Review №28

Helpful and knowledgeable sales staff. They have saved me hundreds in repair bills

Ch
Review №29

Right parts and a decent price. The staff were pretty helpful as well.

Ch
Review №30

Eh

Ms
Review №31

😊 very helpful employees.

Wa
Review №32

Javier you are the best 👍👍👍👍

Ja
Review №33

Ordered part online for store pick up, the store never received my order, and the item that I ordered was not in stock.

Pl
Review №34

Nice peoples 100%

fe
Review №35

Good service and nice people

Ni
Review №36

Very helpful

Ja
Review №37

Very nice and polite

Ry
Review №38

Not always the most knowledgable staff

La
Review №39

Finding what I need Everytime.

Nd
Review №40

My favorite parts store

Jo
Review №41

What you would expect from an auto store.

A.
Review №42

Good store

Tt
Review №43

Wonderful help

Ch
Review №44

Good service

Dr
Review №45

A+

Me
Review №46

Good

Al
Review №47

Great

Ja
Review №48

Great

Go
Review №49

The employees are very friendly and almost all speak Spanish.

Ra
Review №50

Very good service

te
Review №51

The service was excellent, they sanitized the price they had online

Ra
Review №52

They have very assorted parts. And they are very kind

Information
12 Photos
52 Comments
4.4 Rating
  • Address:2107 Green Bay Rd, North Chicago, IL 60064, United States
  • Site:https://stores.advanceautoparts.com/il/north-chicago/2107-green-bay-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 847-473-3211
Categories
  • Auto parts store
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations