Was pleasantly surprised at the wide varieties of products offered here aside from Navy Wear. Although they do have a lot of US Navy product for sale there wasnt much of a variety in stock. Was looking for a proud Mom of a Navy sailor shirt and the only option was hot pink. Not even in Navy Colors. Would have like to have seen more options like bumper stickers, mugs, Christmas Ornaments, Etc. You know the stereo typical memorabilia stuff. This may not be the fault of the store, I fully understand the inventory issues going on during the pandemic. Definitely worth it to go take a look and see if they have something that interests your family.

The recruit store is awesome. Very professionally managed by Angela Burch. Her staff are professional and polite. Facility is in excellent condition for a building its age.

Poor service and failure to respond in a timely manner.I graduated Navy basic back in July, and because of the pandemic we were unable to pick up our orders before we left Great Lakes. We were told to finish ordering online, so I sent an email a month later while in A school. I called after waiting a few weeks with no response, and I was told to include my credit card info next time.So I sent a second email. Weeks later, after still getting no response, I was forced to call the photo lab again to ask about orders, only to learn that Diana, the woman in charge of orders, leaves at 1500 on workdays, and that she was the one I should speak to to discuss orders. But because I was in A school, I couldnt get home before 1500 to call her most days.Then I sent a third email requesting to be notified whenever they began processing my order. Finally I get a response saying that this is the first email theyve gotten from me, which means they dont properly check their emails before deleting them, or they didnt care enough to give a response to my previous emails.I sent a fourth email to Diana directly and, again, got no response. Eventually I call again and learn that they no longer have my original orders, so I have to fill out a new order form, and that Im no longer able to get the cruise book that comes with the $140 package because its been so long, no thanks to them ignoring me every chance they get. Apparently they dont give cruise books to anyone ordering after the first month after graduation.My blood is boiling as I write this. Never in my life have I been so angry to leave a negative review. Its bad enough we werent allowed to wear dress uniforms for our photos because the tailors werent available. Its bad enough they price gouge by making us pay for expensive packages if we want photos at all. But then they cant even deliver on what was promised even though its their damn fault for not getting back to me in a timely manner. And really, they shouldve given us a longer window of time to order cruise books, or at the very least let us know ahead of time what the deadline was. The least they could do was be a little more considerate of the sailors who couldnt get their photos in time. Getting a cruisebook was very important to me, and now Ill never have those pictures of my boot camp experience.I understand that with the current pandemic, service can be a bit slow, but thats not an excuse for being this utterly incompetent. And I know Im not the only one whos received less than satisfactory service from them. Another girl from my division had to order her photos twice and then wait weeks for a response before she had to call them like I did because the staff was dragging their feet in helping her. What a surprise. And chances are, shes not getting a cruise book either. At this point, they should just set up a website for inquiries about orders and the like as well as an online store. Im sure theyd find it very profitable and convenient, instead of having to go through emails because theyre clearly not good at that sort of thing. Im furious. This is absolutely unacceptable!Edit: Since writing this review I managed to get in contact with Diana. My photos were finally delivered and she even found a cruise book for me. They still messed up the order a little and I had to contact them once more and get my cruise book sent to me, but I did get everything I ordered in the end. Im not going to change the 1-star rating however due to the amount of trouble I had to go through.My advice to other sailors who didnt get to pick up their photos is to email them ASAP and to call them if you dont get a response within a week. DONT BE NICE AND KEEP WAITING. IF YOU GET NO RESPONSE, CALL THEM ABOUT YOUR ORDERS. THE LONGER YOU WAIT, THE MORE LIKELY THEY WONT HAVE WHAT YOU WANTED AND THE HARDER IT WILL BE FOR THEM TO HELP YOU. REMEMBER, OTHER DIVISIONS ARE GRADUATING ALL THE TIME AND YOU WILL NO LONGER BE THE PRIORITY IF YOU TAKE TOO LONG TO ORDER YOUR PHOTOS.

I was here as a support to my niece.

Hooyah nex

Busy as heck but well organized, efficient, and pleasantly helpful. Wonderful selection!

Nice, clean and organized. Might even see a new recruit or two :)

Wish the delivery times were shorter but they do good work, great deals.

Super efficient despite the HUGE number of customers!

Nice service, quick and efficient, building could use more a/c though.

Very helpful nice selection of merchandise

Very crowded but full of different merchandise that you can purchase.

Great to be there buying different things..

Well printed photos, my boy was so handsome.

Quick in and out when we picked up photos after graduation.

Terrific photo lab offering high quality pictures and frames.

$200 is what the Sailor I was visiting paid for pictures. Thats absurd to charge our servicemen.

Great service!

Very nice everyone was very helpful

Long lines but worth the wait!!

GO NAVY PROUD MOMMY I AM!

Picked up my son U S Navy coin for Hawaii.

Everyone was nice and prompt

Great store, lots of gifts.

Very proffesional

Awesome customer service!!

Awesome people there

Quality and fair value

Awesome place

Great place

Ok

Fantastic

Loved it

Great pictures

Great

Very professional 👍

Very friendly employees.

Go Navy