I went to exchange a pair of shoes. The store clerks were very attentive. I had more than one person assisting me with locating a cross trainer shoe. Unfortunately they were out of my size. The refund process was quick and painless 😃

At first I thought it was going to be difficult to find tennis shoes because the first isle was pretty sparse. But I did find a pair of the next isle that were perfect. And by the time I browsed through hunting and fishing there were a couple of pretty long lines for checkout. It went pretty quickly with the young man at returns calling the next person from each line alternating. Love my Sketchers.

Got the kids a football they ready to play.People where nice and helpful clean place.

Horrible buy online, in-store pickup experience. I arrived at the store, and attempted curbside pickup, but no one would respond. Thankfully I was able to find a mask in my vehicle and entered the store to pickup my two orders. I clearly told the employee at the counter I was there to pickup “two orders”. He only handed one large bag with four items. I questioned him if this was both orders which then prompted him to find the second order. After arriving home and unloading the items, we noticed the 12-pack box of baseballs was heavily damaged and taped with large amounts of clear packaging tape. After opening the box we discovered three of the twelve baseballs were missing, ~$10. I have attempted over multiple days to contact the store for a partial refund. They never answer the phone or the manager Jeff is busy. Having difficulty reaching the store for resolution, I then contacted Academy customer service who was unable to assist with a refund. Academy customer service attempted to reach the store manager on my behalf but they too were unsuccessful in their attempts and sympathized with my frustration. From start to finish I’ve been unsatisfied with my order experience and will not be ordering again.

Walked into store to purchase football cleats which showed they were in stock. After about 15 minutes of searching, I grabbed an employee to search up top for us. He apologized and stated he too was unable to locate them. While in the store, ordered shoes online. Walked near the front of store, manager politely asked, is there anything he could help us locate. Advised him I had just placed an order online. He goes to look for shoes, they were in a different location. Walked us to the front and checked us out.Employee training opportunity...

I Love Academy sports and outdoors. They have a wide selection of sporting goods,bikes and fishing gear. They have big selection of shoes and boots as well. Great store.

Prices a bit high. Good customer service. Ordered online, picked up in store. Said stock was in when it wasnt. Had to do 2 online orders instead. Product came to store damaged without an item in box, had to exchange. Online rep gave me a discount on 1 future purchase.

Store was busy but there were plenty of registers open and we were checked out quickly. They have great sales going on right now and all sale merchandise is clearly marked and towards the front in a separate section. No digging or having to hunt for clearance. Purchased my grandson his first tricycle for Valentines day!

Great place to buy worms but there pretty pricey.

Most of the staff I come into contact with is very friendly. I cant always find what I need but I really feel I go in at the wrong times and maybe it is sold out.

Awesome place to find shoes, outdoors, fishing and hunting stuff. I really enjoy coming here. Rafael was really pleasant and friendly. Again, it was a great experience. Thanks, Academy.

Not that crowded and well stocked. Found ammo I needed and picked up other hunting gear. Solid place to shop.

Im usually approached by at least one eager employee who asks if I found what Im looking for. The lines are usually a little bit longer than I would like, but that just means the store is good at what it does. I would be more than a little suspicious of a store that never has any lines. They almost always have what Im looking for, and especially when the website says they have something in stock. Its very annoying to go to a store when the website for that store says they should have an item in stock, and you look all over for it to no avail. Overall, a good experience.

Good price on guns ammo was still low just select ammo zero 45,9mm, no 357 orv38

Store was clean and organized only issue was for a Friday at about 5:30 PM only had one cashier . There was about fifteen customers in line.

Was great got my pops a great grill for us to build for Fathers day

Went to get a tent for our camping trip that we had planned most of the tents were gone and we have a small family so we ended up with a 10-person tent other than that its nice academy.

Great Academy. Always clean, always friendly and knowledgeable. Short, stout guy in firearms is awesome.

Found everything I needed and was able to check out quickly. Staff was friendly and helpful. Keaton was great.

Good store a little light on merch. at times but can order in what they dont have.

I get good deals on fishing poles, but most everything else is too pricey for me.

I Love this store. I always find what I need and am surprised by a Sale I didnt know about. We always walk out with great deals. I have never dealt with the same salesperson but they all have been friendly and helpful. 5 ☆ Service!

I went in for a holster and walked out with so much more. Josh, the employee who helped me out was perfect to work with. He got exactly what I asked for and had an answer for anything else I thought up. Ask for him on your next firearm visit, you wont be disappointed.

I found what I wanted quickly and found most folks I talked to knew their products.

Awesome. They have reloading primers. Out of all but large pistol mag by cci.

Customer service is there which is more than most places. Always helpful and it isnt hard to find an employee like some stores Ive been to.

Good to see GUNS AND AMMO back on the shelf and very reasonably priced22,308,9mm,40cal,45And you cant beat the 5 dollar price tag for this comfy pillow for your sitting pleasure

Great place for sport based products and things gun safes really a whole variety of things but if youre looking for plus sizes in feet when it comes to shoes your clothing biggest youll get it to X on clothing and you wont have much luck on shoes

Went in on busy weekend and the service was pretty great, the staff was attentive and helpful, helped me find exactly what I was looking for.

Was greeted at the door which is a plus for me. Was lacking in customer service. Workers on the floor did not offer to help me find what I was looking for. They did not even say hello! Seemed as if they were avoiding eye contact so that I wouldnt ask for their help... there were some that were just standing there talking about their day and no help.

Manager would not discount shoes that looked used and worn out. 2nd pair with scuff marks and discoloration 2/12/21

Tried calling over and over throughout the day could never get anybody on the line, finally when somebody does answer they placed me on hold and never came back???Think I’m just going to stick to Dick’s Sporting Goods, I never have that problem there!

Very efficient, customer oriented!!! Great prices and selection

Everyone that works there is very helpful and has a positive attitude.

Always consistent. You might find prices cheaper elsewhere, but for my family, this is our go to place for almost everything except food. Easy return policy too.

=t was very helpful!

I have looked everywhere for shoes to fit me right and this is the only place I have found them.

No cleets during football season... boooo!

Didnt have half of the CO2 air pistols that they show online.Very disappointed. Now I have to go to Grapevine to get the one I wanted.

This place is great for you if you have a son or a daughter

Looking for a power innovator which they didnt have which they didnt have any S dwadi its the Waddy I needed but they were very nice and very but they were very nice and very helpful.

They always have great prices & what we need no matter the situation

At this location we have found sizes that are always out at other locations.

Ronni was super nice & helpful to us. She made our shopping experience easy. The store was alittle crowded but still clean. Well definitely be shopping here more often.

Went to spend our Christmas gift card money. Wife spent more money than she had so I was able to share my money with her. She got some cool outfits. I bought some 4 lb Yeti ice blocks.

Love Academy. The girl. Sanaat the rejerster was awesome !!!

Excellent service! Very helpful with advice and service!!

We were headed fishing the next day. My husband stopped to pick up special jigs for bass fishing. The staff was friendly and assisted us to finding our needs. We left the store happy with our fishing supplies.

Staff at the counter was very helpful. I know guns are a hot topic, but my wish is that Academy would stock Mossberg Maverick Shotguns. Its my 3rd visit and no inventory in stock.

Plenty of selection of shoes and clothes. Staff was helpful and my cashier was pretty funny.

A great place to shop for sporting goods unless you are looking for a gun or ammo. They have been hit hard by the supply shortages. Lots of clothing and shoes and some really great deals.

Not a lot of assistance, however you can find almost anything your looking for. Great selection.

I don’t shop here that often but when I do they always seem to have good deals. I also like that they don’t price gouge for ammo they just limit the amount you can buy per day. Also I like that they carry B&B wood and charcoal for my smoker.

I needed batting gloves and found a nice pair immediately. Looked at their pistols but however as expected it was a very small selection since the present rush. All employees were very helpful and the store was clean as usual.

Very helpful! Great store.

I went back in as they sent an email for in stock items but unfortunately i was unable to find what ibwas looking for. The staff there is friendly and was very helpful.

Out of ammo..its been past Tuesday its only for me to go up there and see😆😆..front end staff had good directory skills👌

Wish I could give no stars for the experience on this visit. There was only 1 cashier at the customer service desk who was tied up with a customer but didnt even acknowledge the line that was forming to be checked out. When we asked if we were supposed to wait there, the employee seemed irritated and said she would be with us when shes done. A simple and friendly Ill be with you guys in a minute would have been nice so we knew she was aware we were there. Then after the attitude, a customer service manager walked right by the line with only the 1 employee who was busy, and then just walked away to the back. There was multiple employees walking around and not one of them acknowledging that there is a line of customers waiting to be helped. Then another employee went to a register, but she started helping a lady who just walked up in front of all the customers already waiting. Finally a young man came to the register and proceeded to quickly and very politely check us out and was considerate of who was there first. This was the worst experience I have ever had here! If I didnt have a gift card for there, I definitely would have left.

We went for life jackets and oars. We found 2 sided oars and they are beautiful! Unfortunately we couldnt find any life jackets. The selection was very low and Im a bigger person and they all looked WAY to small for me. I was a bit disappointed that they didnt have a bigger selection to select from. But overall a good experience.

What is not to like about this store? It always has what I am looking for and prices are not too expensive. I love outdoors and fitness. I would rather shop in here for hours than go to a mall.

I bought a mountain bike. I wanted something to use for exercise. The price was right at 199.00. I liked the larger tires. This bike has 21 speeds and front shocks. I am over 6 feet tall and it fits me just right. Thank you Academy!

I purchased a bicycle for my granddaughter right after Thanksgiving to give to her as a Christmas gift. I hid the bike and gave it to her on December 19. The front tire was flat. I aired up the tire and the next morning it was flat again. I called this store and the person I spoke with told me I could just come in and buy a new tube. He did offer to have someone put it in the bike tire but I would have to pay for the tube. I was not happy with that response. On December 21 I took the bike to the store and started to explain that I was not happy with the telephone response and hoped for a better resolution. Before I could even explain the entire problem the two employees I visited with told me they would replace the tube and put in in the tire for me. After my previous phone conversation I was expecting a bad experience at the store and had made up my mind that I would write a bad review. The two men in the store completely changed my attitude with their rapid assessment and response of correcting the problem. I was very impressed and needed to follow up with a positive review of the store employees. They quickly fixed the bicycle but allowed me enough time to make a personal purchase. I am very happy and looking forward to going back to this store!

Super great place to shop. the guys and gals there where very good at helping me with a big pool.

Love going to this place. I go in for one item and come out with more than I should have bought.

Good selection of my outdoor needs.

Great store. Great service

I visit this academy very often to the point the greeter recognizes me. I like this academy more that any other Ive been to

When you give people the option to opt out of promotional emails but then uncaringly add them to your spam list anyway, some would call that move grossly misleading. I call it sleazy and I will not order anything further from Academy.

Nice prices and selection of everything from shoes, to kayaking gear!

Academy has always been my store for back to school or Sport fishing needs *some wants, no doubt!

This would have been a 5 stars review if they would have checked the shirt first before giving it to me. I had order this before a couple hours for a baseball game ( curbside pickup )come to find out they didn’t take off the security tag. And if anyone has ever tried to take one off it’s hard ! Without the proper tools.My husband struggled for 25 minutes trying to take it off, and yes we’ve looked up YouTube Videos to try to get it off because we have a baseball game to go to . We shouldn’t struggled the way we did, but sadly we did and it was upsetting. I know humans aren’t perfect but also security tags are hard to take off. And maybe it’s also my fault for not checking the shirt before leaving, learned my lesson though.

Nice hats...good service

They actually had some ammunition . Unfortunately there is a two boxes per day limit . I understand it though .

They always have what Im looking for.

To whom it may concern,I stopped by to purchase a new driver, the store did not have in stock what I had in mind, but the store manager Jackson was quick to help and be of great service. He had great advice about the new Calloway driver and I left with a new X-Hot. I will definitely go back!

Very helpful staff once I found someone

I shop this place for the clearance shoe sale. I have bought 2 pair of $100+ shoes and have paid less than $50 on either occasion.These are name brand Nike, and Adidas may I add. You know the jingle, ....for sports and outdoors

Friendly service all around. Could use some restock in the fishing department

I went to look at work out equipment and was helped by Tony who was very knowledgeable and spent the time to show me different options. He is also a personal trainer and gave me tips on stretching and work out routines. Excellent customer service.

My taint hurts after riding the bike I bought from here. Overall, good bike though. Thanks.

I always find xs for my sister

9mm home defense rounds back to normal price yea, and great sale on shoes

The work boot selection is sorely lacking, but they did have ammo for my rifle! So it wasnt a total loss! They do carry lots of neat stuff though, and itd be easy to spend a lot of money there!

Used the order online and deliver to my car feature once they notify me that my order was ready. Awesome!! Fast, friendly and accurate. Hope they keep this once the pandemic is under control.

The store looks clean, the people that works at the store seams good, I just didnt find anything that I like, tennis shoes now days are so wierd. I guess I have to go another stores.

Almost always short staffed but there people do the most. 3 pairs of shoes 4 pairs of Nike shorts a Nike shirt my girl got under armour sports bra, a yoga pants sandals an shirt an socks. Saved 39 with store credit paid 398. I like shopping here.

Great sale on shoes. One stores out so quick sent me to the next. Ty!

My cat boots are the best Ive ever had. I paid more for quality, but most of the time you dont get that. Camping equipment is next.

Super slow, 1 checkout line open, 3 people in front of me, 5 employees standing around laughing with each other

Bought my sons football shoes. Reps help me find a good shoe although they were all picked over and limited with sizes.

Stood in line for about 25 minutes. 1 register was open along with customer service and there were employees everywhere that could have manned a register. Ridiculous.

Very nice order pick up guy. Great location

Good. I got what I needed. Just expensive

We shop here often. They usually hVe whT we Re looking for, but not always.

Horrible place if you want to buy a bike I bought one from here a couple years ago first time riding it down the street the chain pops off and snaps. So I take it back get a new one the breaks quit day 2 I took back the bike 3 times same result the staff insulted me threatened me behind my back and my dad caught them gossiping about me when he went in one day about the bike thing. Not cool not professional dont go here

Staff was very helpful and patient in finding what we were looking for.

Nice service really nice I enjoyed adopting there 👍

Really Good Place To Get Your Sports And Work Out equipment

Came to look for some lifting apparel and some crossfit shoes. They own the reebok brand but dont carry the nano crossfit shoe and very little in mens clothing. For a 2 story shop i figured they would be more stocked up then academy. They do have a better selection of power racks and actually have bumper weights.

Great experience!and good friendly customer service.