Jeff was very helpful with the product selection process! Im so glad he recommended that we buy an adjustable base instead of another box spring for not much more money - we cant wait to try it out! Thanks again!

Ive met Robert who was very nice and made sure i got really what i wanted with a comfortable budget. I truly appreciate his patience and time. Thank you Robert, God bless you :)

I came into the store knowing one thing, I needed a new mattress. I was greeted by Jeff who was a pleasure to work with. He was extremely knowledgeable, professional, and patient. He took his time to explain the different beds and options which he had a very strong knowledge of. He wasn’t pushy at all and was very patient with us as we tried different beds. With his expertise I found exactly what I wanted. He then showed me different pillows and different options. He gave me the best deal on a queen set. Very happy with my experience and Jeff’s customer service.

Absolutely recommend!! Kyle was wonderful to us!! Even though he is manager at the Mansfield store, he took wonderful care of us! Listened carefully to our needs and helped us narrow down our choices! Thank you!!

After 8 years with a lackluster mattress, we went in to Mattress Firm with a particular mattress in mind. But with Jeff’s help, we were able to pick out something else that we both found more comfortable. He was friendly and knowledgeable, and the financing was really quick. We can’t wait for our new mattress to arrive!

Ben was an amazing sales rep. He was great in showing me the different mattresses, explaining the difference between them and helping me choose my mattress. He was nothing but friendly and helpful!

Our salesman was absolutely amazing! He was so knowledgeable about all of the mattresses and helped us choose the best product for us! We couldn’t be happier!

Great experience. The salesman Anthony helped us find the perfect bed without any pressure and even helped us get some great savings. Excellent service! Would definitely go back.

Great experience. Salesman was very helpful. Highly recommend!

We had Brandon help us and he was very knowledgeable about their products and got us a great deal.

Wonderful experience! From start to finish everyone was upfront and honest and told me exactly what to expect. After having a difficult time with a different company and canceling that order, I explained to Jeff and Anthony what I had to go through and they stepped up and hit a homerun for me. Mattress firm was able to match the other offer and deliver on time as promised. As a matter of fact the delivery was scheduled for 930 to 1130 and they showed up at 9:29. Excellent communication throughout between email, phone, and text!Highly recommended. Great job I’m very satisfied!

I had an excellent experience at Mattress Firm. I worked with Jeff Labossiere who was extremely knowledgeable, helpful and just so easy work with. I went in not knowing what type of mattress I wanted and came out feeling very confident in my purchase and looking forward to sleeping on my new mattress! Thank you Jeff!!

I was very happy with my experience. Jeff and Anthony were very knowledgeable about all the beds. They never pushed and literally let me lay there and get a feel for the bed I wanted. If you have reservation about buying a bed as I did, this store will make it very easy. It was a good shopping experience and recommended.

Had high hopes going in, found a mattress had it delivered, didn’t work out after 30 days, like sleeping on an ice cube! Rock hard and cold! Back to store, switched to a Tempurpedic.and base. Difference in price was over $1700. They offered me to finance, told him what I can afford for monthly payments. He said ‘I can get you that’, so I agreed. Heard from finance co. Monthly payments were not what I agreed to, and interest rates was higher than allowed by law in this state! Had to transfer balance to a credit card . Delivery team didn’t speak or understand English well, told them I wanted bed high as it can be. It isn’t. Left behind parts and pieces Now after only three weeks of use the remote has ceased to function! Called customer service to get it fixed, told it will be days before anyone can come. This whole process has turned into a nightmare and it’s still not over!Well fast forward a few weeks and a totally different experience! Manager from store called me and advised me he was not aware of finance issue and was genuinely concerned regarding the non function of remote. He sent out a team to trouble shoot. The team who were identified as Oscar and George were very professional and greeted me with a smile, went right to work like a well greased machine, within two minutes had the remote operational and another twenty minutes had my bed at the height I had requested! Management also offered to help with finance issue and we came to an agreement that was acceptable and for which Im grateful! I cant say enough to thank Jeff, the Manager, for his getting involved, he made the whole purchase a different experience and I am now a very happy camper!! I would change this stores star rating to a Five, and will recommend Mattress Firm to my friends and neighbors, in fact, Ive already sent them a customer. Thank you management. Well Done!!

At the door my wife and I were greeted by Anthony who was incredibly helpful and kind from start to finish! He helped us figure out what type of mattress best suited our sleeping style and found options that were within our budget. Overall great experience. Ill be recommending this place to family and friends.

My mission going into the store was not an easy one as I was buying a new mattress for my mother. However Anthony was more than helpful and accommodating as well as very knowledgeable. Staff went above and beyond, professional, understanding and kind!

This is the second time we purchase at mattress firm. Salespeople are very knowledgeable. They carry good brands.

My shopping experience at Mattress Firm was very pleasant. Greeted promptly and the salesperson was very friendly and knew exactly was I wanted to buy. He also suggested another product instead, because what I wanted was not being sold at his store. Glad I stop at Mattress Firm, and made the purchased Thank you,Miriam GonzalezCumberland, Rhode Island

North Smithfield RI store - Jeff was excellent! Very knowledgeable not pushy very attentive. I felt comfortable with my purchase. I purchased a Kingsdown mattress sight unseen. I’ve had one in the past and I loved it, however, you need to get the sample mattresses in the store. I’m hoping I have the same excellent experience with this new Kingsdown mattress. The 4 month trial period is reasonable enough to make that decision. Overall, a good experience. Thank you Jeff!

Friendly atmosphere. Close by. Salesperson knew his stuff.

Bought a Purple mattress, adjustable base, and pillow/sheet set. Couldnt be happier or more comfortable with the bed.Jeff was our sales representative. No pressure tactics, great explanations of the beds and their differences. He helped my wife and I based on our needs, not the sticker price. Also had an issue with a delivery not being made that he handled immediately. Would highly recommend!

Anthony Haddad was knowledgeable, professional, kind and helpful. He patiently answered my questions. Gave me all the discounts he could. I purchased a beauty rest pressuresmart firm mattress with adjustable base for my mother. Delivery will be in 5 days. My mother is excited it will be here so soon. I would recommend speaking with Anthony, if you are in the market for a mattress. He is transferring from the North Smithfield store to Dartmouth store.

Excellent product, service and pricing! I won’t buy a mattress from anyone else!

Great service, Devin was really nice and helpful for over an hour, no complaints👌

We went to three different mattress stores and ended up purchasing from Mattress Firm. They called us back the next day to ask if we were still interested. They were patient will all of our questions and answered all of them. Best prices around. Love the Purple 4 Hybrid mattress. 💜

Was just shopping around, told Jeff Labossier (N. Smithfield store) what I was looking for and he was very helpful, no way pushy. He found just what I was happy to purchase. So glad I did business there! Thx

Shout out to Devon! Very friendly and knowledgeable salesperson. My husband and I were looking to upgrade to a king and were truly undecided on what we wanted. Devon was very patient with us (and our baby!) and took the time to go over all of our options. We fell in love with a Tempur-Pedic that was just out of our price range but Devon found us the second best thing and we couldn’t be happier! Can’t wait to sleep on cloud 9 - thanks so much, Devon!

We had Anthony and he was excellent, he made sure we got exactly what we wanted.

Great salesman. Very knowledgeable and professional. The delivery men were nice and professional and even put on boot covers before entering the house. Fully recommend mattress firm.

Great customer service, very helpful! Jeff L was very polite and didn’t make me feel pressured to purchase all the bells and whistles, not too mention they were very patient with my 6 year old son who was a little “over excited” to be in a mattress store 🤦🏻‍♀️ All in all, I walked out with 2 new mattresses (one for us and one for our son) and I can’t wait for my new purple to come in!!!

Awesome experience buying a new mattress. Super easy and informative. Thank you so much Anthony!

Stopped in looking for an adjustable bed base. Jeff took the time to explain the difference between the styles they sell as well as the benefits of having one. I recommend asking for Jeff. You not only get a great product, but you learn a lot too!

Anthony was quick to ask me if I needed help. I was interested in a new pillow. He listened to me on what I wanted in a pillow. He was patient and interested on helping me. He showed and had me try quite a few. It was a great experience and I did not feel pushed into purchasing. I was also able to pick it up at the warehouse as he offered. Thank you. Great customer service and knowledgeable.

I didn’t plan on leaving with a bed purchase but I couldn’t say no! Anthony was amazing! He asked all the right questions to help me pick the perfect bed & base and put a lot of effort in the right economic fit as well. Delivery was easy to plan my day around, lots of communication before, they set it up as I wanted. My first night sleep was amazing! I have a bad back but for the first time in many years I slept like I didn’t!

Great experience! Eric B. Was wonderful and patient with my son and I. Would definitely do business here again.

Stopped in just to look, Anthony was so nice and smooth talking walked out with a bed. Awesome guy.

Wife and I stopped at the North Smithfield Mattress Firm store this morning looking to buy a new queen-sized mattress. We were fortunate enough to be met by a salesperson, Benjamin, who was helpful, informative and very patient with all our questions. He was able to give us a good deal on a great plush pillow top mattress and adjustable frame which will be delivered soon.Glad we got Ben to help us with our purchase. He made our decision easy to reach and quick to transact. We also felt very comfortable with the measures taken to assure a safe experience while in the store. Id recommend this store - and Benjamin in particular - to anyone shopping for a new bed.

I was in and out of the store in 10 minutes. The associate was friendly and professional and took care of my needs promptly and accurately. I recommend Matress Firm to anyone looking for a matress or accessories.

Anthony did an AMAZING job helping us pick out the perfect mattress! Definitely recommend mattress firm!!

I will have to say that my experience today at mattress firm was great Anthony the manager was a great big help on helping us pick out the right mattress and after trying out so many we found the right one and thank to Anthony for dig a little more and finding the base frame and for us we will shop there again in the future

Jeff was very polite & knowledgeable. Greeted us as soon as we walked in, was patient with us, didn’t feel rush. Highly recommend!

My Husband and I were very happy with the service and product, the sales associate was very nice and professional, providing lots of information on the products, his name was Anthony H, we will be telling family friends 👍

The service provided by Anthony was professional and made this purchase extremely simple to complete. Couldn’t be happier with the customer service and sincerely recommend those in the Smithfield area to go to this location

I had an urgent need for a particular mattress and frame for my Dad. (Online) Brian Morrison and (in store) Anthony Haddad were both knowledgeable, efficient, and they gave me great service. Thank you!

The store manager was outstanding; he took histime to make sure I made the correct decisionfor comfort, longevity & price...would definitelyrecommend this location

Great customer service, I will definitely buy mattresses from them in the future!

Anthony Haddad was great in helping us choose the right mattress for our needs. His professionalism is above board and I would recommend North Smithfield Mattress Firm and Anthony Haddad to all friends and family looking for a good nights sleep

I purchased a mattress a week ago from Jeff. This had to have been the best experience Ive ever had buying a mattress. He was very knowledgeable and found the perfect mattress for me. I have sent a few of my friends there and will continue to do so. Thank you for all your help Jeff!

My husband and I had a great experience at the Mattress Firm in North Smithfield. Tasha greeted us when we came in and then showed us different mattresses of the firmness that we were looking for. She explained everything regarding promotions that were available as well as the sleep trial details and answered all of our questions thoroughly. Tasha made our mattress shopping experience very nice. I would definitely go back there in the future to make a purchase.

Excellent salesman. Did not rush me or push me. Let my three-year-old daughter try the beds and even jump on them! Definitely recommended.

My husband and I recently purchased 2 twin sized mattresses. The assistant manager helped us find the perfect mattresses for our children.

For a busy Sunday, I didnt expect to get any actual attention when I went in to shop around for my tough to shop for teen. However, Ben acknowledged and assisted within moments. He understood what we needed and how to help and perfectly explained all of our options and possible hiccups given the current environment. Thanks for the help today, Ben! You rock!

The salesman was very professional, he was also very knowledgeable & friendly, the sale went through smoothly, I am very pleased 🙂

Jeff helped not only me but my grandmother as well we kinda new what we wanted he showed us what he had and we were in and out in about 20 minutes with everything ordered. Thanks so much Jeff

Jeff Labossiere was absolutely amazing! He went above and beyond to show us and explain the different type of mattresses and adjustable base . The service was outstanding and we cannot wait until we get our new Purple 4 matress and adjustable bed frame. Thank you Matress Firm and Jeff!!

Thank you for the perfectly executed sale. The sales person was knowledgeable. well spoken, experienced, with 2 timely return phone calls. This sales person (Brian Morrison) should be giving training classes for Mattress Firm customer service. I would recommend your company anytime. As you can see this is a totally positive review and it is hard to give reviews like this today. Thank you for restoring my faith in customer service Brian. Kudos. JB~

Jeff was a huge help and provided a no pressure shopping experience. I was able to go in get the information I needed and make a educated buying decision. Definitely recommend going in and seeing him

Jeff was great. Easy process and good price. Would recommend!

We knew what we wanted prior to going into the store. Jeff Labbossier was extremely helpful in every way. He is very knowledgeable on the products and answered every question we had. You are lucky to have Jeff managing your store. His customer service is top notch and he welcomed us the minute we walked through door, even though he was tending to another customer. I will be sending my family and friends to this store for sure! Thank you for a great experience!

I was greeted by Brandon in the Woonsocket location. he was extremely knowledgeable and asked me relevant questions that pertain to my sleeping habits. He addressed all of my questions and concerns. I’m extremely happy with the service and look forward to my delivery in a few days!

The salesperson took their time in finding the perfect mattress for my daughterWould recommend this place to shop for a new mattress great prices and sales!! 🙌🏻🙌🏻🙌🏻

We went to the North Smithfield store and spoke with Jeff. He helped us find a Nectar mattress. He was extremely helpful and knowledgeable in helping us find the right mattress. I highly recommend Jeff

Salesman was knowledgeable and helpful but not pushy and did not pressure us to buy something because of the pricetag. Would recommend.

Jeff Laboss at Mattress Firm was extremely professional and knowledgeable. He assured us the store was clean and was only allowing anyone to shop to do so by appointment only.Our experience was relaxing and safe. Would highly recommend anyone who needs a mattress to see Jeff in the North Smithfield store. Apparently it’s a great time to buy as manufacturers are deeply discounting their merchandise at this difficult time. We got a great deal!

Staff was very professional and helpful! Felt welcome to ask questions and they were answered thoroughly.

I purchased online and may not have read as carefully as I should have. When we got the delivery of was dropped in the driveway. It was quite heavy and it was raining.No labeling of instructions. Tried to call Mattress firm but could not reach a live person.A little more user friendly system could have avoided the back and forth emails.In the end, it was returned and that was the easy part!

Anthony the manager was great to work with. I highly recommend this location.

Great recommendations and smooth transaction. Out within 20 mins.

Representative was knowledgeable, kind, and very easy to talk with. Would highly recommend to anyone in need of a new mattress.

I was very happy with the service the gentlemen was very helpful and pleasent to talk to

My recent purchase at the Mattress Firm North Smithfield was excellant. I was able to try several different mattresses in store. And the store associate did a great job at explaining each one and their benefits and options. Along with the different types of bases/bed frames and their benefits and options. It made my purchase quick and easy.

Amazing service! Showed up 20 minutes before closing, and was able to get everything I needed thanks to who was working.

Eric D. Berkey was so knowledgeable, kind, and helpful! Definitely made the experience more manageable

Wanted to buy a twin mattress for a day bed. Not only was there a sale and a great price but scheduled delivery and payment in less than 15 minutes!! Wonderful service and easy process!! Thank you so much!!!🌟

Nathan was very helpful and polite. It was a pleasant shopping experience.

Our Sale consultant Jordan was extremely knowledgable and helpful. He was kind and gave us exactly what we needed to make our choice. He went above and beyond making sure that we could get our mattress once we moved to South Carolina. Excellent customer service.

My grandmother demanded I write her a review following her enjoyable and (in hindsight) amazing experience and decision of purchasing a new bed. She noted the employee Jeffrey Labossiere took the time to cater to her issues and pointed her in a direction to get a great nights sleep. Thank you ♥️

This place is the best! I had a great experience. My salesman, Jeff Labossiere was very knowledgeable and helped me find the perfect bed. 10/10 would recommend!!

Benjamin was friendly, professional, & informative. I suggest if you’re looking for a great deal on quality mattresses, this is the best place for sure.

Would be a 5 but I could not pay with PayPal.Jeff was very helpful.Items delivered as promised.

Scored a great deal and had a great experience in the store. As for delivery I waited all day anticipating the arrival of my new mattress which never came, trying to get answers was a hassle. Being told that they came to deliver but no one was home which is BS and I never recieved a phone call from the delivery guys. Very frustrating and now I have to wait another two days to get my new mattress. Not happy at all!!!!

Very helpful and patient staff, the manager brought us through the store, asked about our wants and needs, made sure we were trying mattresses suited for both our comfort and stability. Didn’t rush us at all.

Excellent sales person, well knowledgeable and thorough. Great personality! 👍🏼

Brian was great!!!!! The best bed shopping ever!! Brian helped us out without being overbearing,. Great shopping experience. Can’t wait to get my new bed!!!

Jeff Laboss was excellent! I explained the discomfort issues with the mattress I had and he suggested a mattress that would address those needs. No pressure sales technique and very knowledgeable. The super nights rests began the first day I got my new mattress, very satisfied!

Very informative.... pleasant experience

We went to this store tonite and met Jeff ( New Manager ) and we were able to pick out a great memory/gel mattress to be delivered directly within the next week or so,were excited its been a long time coming 👍 Jeff was very easy & pleasant to work with,great sales right now and we took advantage of it. Thanx Jeff 👍

Today I purchased my second bed within the last month. Very helpful and knowledgeable sales person, prices are out of the world, have had an absolutely 5☆ experience with Nathan as our sales person. HIGHLY RECOMMENDED!!!!

Jeff was great helped me with everything and made everything really smooth with my purchase.

Good service

I had a good experience the man who help me was very good and helpful thank to him

Awesome customer service n help. Mattresses are great quality and I loved that I saved

I had the best experience when buying new mattresses today. Jeff was very knowledgeable of the products he was selling. I will be back to this store to purchase from Jeff again. Thank you.

Brian was a sweetheart and helped us find what we needed! He made the experience pleasant and will definitely be coming back for another mattress

I was referred by a friend. The salesman, John, was awesome. He was very knowledgeable and helpful when it came to picking a mattress that was best for me. He was very patient, professional and great sense of humor. He recommended the adjustable base... I am so glad he did, I love my new bed. More salespeople should be like this.. no pressure, very pleasant and helpful

Very happy with the customer service we recieved. The sales man was very professional and NOT pushy. He brokered a deal that was well within our price range

I have a hard time sleeping at night so i went to Mattress Firm and they found the perfect bed for me.. great service there.. thank you

In and out with what I wanted. Helped right away! Picked my delivery date. 30 min to buy a mattress! Thanks

Very helpful staff! They were very informative and patient.

Great experience and a great price.