Three stores in two counties and a random person at the last box store recommended this store. Can I just tell you that Blake was the first person that morning even willing to listen to me, look at the plans I sketched up, and come up with a solution. Friendly, professional, knowledgeable, helpful. Thank you. I will be back!!!!

I was greeted as I walked in. Personel was very helpful.

Great service and high quality products. Great company.

Blake at the Niagara Fall location was VERY helpful in guiding me with the supplies I needed. Went the extra step to help this DIY guy even helped with my strapping 20ft pvc on top of my car !!!! Thanks

Very quick and easy unload over night parking available. Receiving opens at 6am.

Best place to get plumbing supplies.

Got here a night early! Lots of room to park for 3 at the very most 4 trucks.

Got a simple order wrong. Wasted my time and cost me money.

Every time I go there they have been nothing but polite helpful ready to serve you I dont have one complaint they always have what I need and their workers are very respectful and polite

I have been getting parts from these guys for many years. The staff is very knowledgeable and would guide in the right direction if there is a question.

Nice place, big parking, also overnight, friendly people!

Supposed to be for contractors only but they wait on homeowners all the time,good for plumbing supplies

I went into the store on 11/10/2018 looking for a replacement faucet for our kitchen. I was greeted by Eric and I let him know what I was looking for. He pointed me in the right direction and then told me look around and he would get back to me. I made a decision on a faucet but had a few questions. Eric was then busy with another customer looking for something to clean her sink. Well it turned into a 10 minute conversation about football. I made it clear that I was ready but Eric kept talking football with the other customer.Finally Eric returned and I gave him my choice.The sign on the the display said $360 and change. When he printed up the quote it said $377 and change. I said oh is that the price with the tax? He said it was. I really didn’t do the math in my head but I should have.When I came back on Monday to pick it up and pay for it at the warehouse in the back the price was $377 plus the tax which turned out to be $407 plus change. I went back to the store to check the price on the display. It said $360 and some change. I asked the women there why I was charged $377 plus tax when the sign clearly stated it was $360. She responded that Moen hadn’t updated the tags yet!! Well I don’t know but maybe the attorney general needs to be made aware of this practice.First time, last time I shop there.EDIT: The district manager reached out to me and made it right. I have changed my review to reflect this.

Great place to deliver to. Lots of room and a very friendly and courteous group of people! Also drivers can sleep there if you get there the night before.

Very covid conscious and very efficient.

Has everything you want good peoples

Beware of the Water Heaters and Sump Pumps sold at the Big Orange Store. Buy a quality, U.S. -made one here. It helps to know exactly what youre looking for when you go in- kind of like dealing with the Soup Nazi. The counter staff used to be known for being really surly, but theyve come a long way on customer service.

Fast Service, best prices, easy returns. Highly recommended

Great place to get your home needs

Great ideas and wonderful setvice

Jerks who mistreat woman

Went for a job interviee