The owner is a awesome guy and the food is fantastic. Watch for there specials. 5 Stars and highly recommended.
I really wanted Buffalo wing Mac and cheese. I came across this place on DoorDash. Never had it before but I figured I’d try it. Best decision I ever made. The Mac and cheese was amazing and very filling. It’s pretty spicy after awhile though so it’s not for the faint of heart. I also had the chicken fingers fries and salad meal. Fingers and fries were great. The salad is small but it was still good. And I believe my boyfriend got a burrito which he loved as well. They have so many options, I can’t wait to order from here again!
Ordered a couple of subs ended up being very delicious deep fried mac and cheese bites are awesome but a little pricey for what you get! Wasnt so happy about the white cheddar mac and cheese the cheese wasnt even melted it was like I had to go home and cook it myself. But besides that everybody was great inside nice friendly staff wait time wasnt bad either will be back again
We ordered their Friday 1/2 sheet cheese and pepperoni pizza and added mushrooms and onions. Goos size with pllenty of toppings and sauce. Pizza was hot and ready when promised. Ill be back for more soon!
I order cold tuna and cheese subs from them almost weekly. Always perfect and super quick. And the morning girl that is there is super friendly and knows my order before I even say it lol.
Ordered dinner and desert from them. All items were made incorrectly with missing ingredients or unwanted ingredients. The pies we order had melted into soup, becoming essentially inedible. They forgot one of the appetizers. And what we did get was relatively nasty to eat. All in all a garbage experience from a garbage restaurant. Will NEVER order from here again and wholeheartedly recommend anyone looking for a decent meal look elsewhere. If I could leave 0 stars, I would.
LOVE THEIR SUBS! I always order a pizza sub and my husband gets a chicken finger and we love them. Their onion rings and the onion ring sauce is to die for! Definitely recommend!
We everything is good Tommy always takes good care of n my family
Ordered the cauliflower crust pizza and it was very good. Was glad to see they had alternatives because my husband wanted a steak hoagie while I’m trying to eat healthier :-). He said the steak hoagie was excellent! I would definitely order from here again.
The absolute best. Staff is friendly and professional, food is fabulous.
The owner or manager was really cool and sent me home with a couple of slices of sweet bullalo chicken pizza. It was so good I drove back 3 hours later to buy a Lg. Pizza.!!!!
We ordered 2 subs and both were hot and delicious.
Very long wait for our 3 submarine sandwiches. Submarine sandwiches were OK. Turns out the phone was off the hook for over an hour which lead to the confusion. This was on a Saturday night.
Called 5 min ago again after calling for lile 20 min figuring they might be busy before close it says at 9pm. I hear someone pick it up myself repeated hello for like 3o sec and suddenly they hang up. I will never deal with this very disrespectful business and will leave negative advertisement with anyone I come across this is for the north tonawanda location on main street. Id also like to add they make prices up for the same item ordered within a short time frame. They tell u one price for your exact total and than when you come there they say another.
Best subs and sub selection hands down in NT
Im good on the clanwiches
Called to place an order and sat on hold for over 10 minutes. Hung up and called back and now they arent answering the phone at all. Very disappointed
Great food and people that run the locsrion! Always feel welcome when we get food from here!
Submasters is great! We order from work at least once week. Their lunch special is perfectly portioned. We have tried quite a few items from their menu. The stinger, chicken finger, turkey subs, and delmonico is delicious. The food is never messy, and always delicious. Even their mac and cheese is great. Never had any problems with them.
Amazing Subs. The owner is a great guy.
Not edible first time eating there, last time eating there pizza over cooked sub over cooked wings skin too tough to eat discussting.Definitely not the master of subs .
The only thing Ive ever ordered there was the Philly Chesse Steak sub, I recommend.
Pizza was great! Ordering from the web not so much. Took twice as long as they said. Very disappointed. Eating at 8 st night vs 7 not ahsppy thing.
I have ordered Submasters on Door Dash at least 10 times and it is always so delicious!!
Good food great steak fries
Best steal and cheese ive had in a while would dedinetly 100 % recommend
Poor quality, if i wanted to wait close to 2 hours for delivery and eat cardboard i would’ve gone back to high school to get some pizza. cheesy fries were cold and soggy. and chicken fingers were burnt and dry. Disappointed in how the quality has changed over the last few months. not to mention my chicken fingers didn’t even come with regular fries! This would have ZERO stars if possible.
Excellent location for italian food. Visited on a Thursday. Ive had nothing but pleasant experiences here and plan to keep coming back. It has an awesome feel to it. This place has many good reviews for a reason.
Ordered crispy hot wings. Got there 20 min later to pick up and food was already sitting there waiting. They were under cooked, blubbery and cold when i got home (3 minute drive at most) also no celery or carrots. In same order we got a steak and sausage sub L.T.O. 1 tiny peice of tomato on the but end of the sandwich. Last time I order from there, disappointing.
They have every day deals that are worth looking at!!!
They were kind and curtious
Love the subs the wings the wide selection of French fries the great service just an all around wonderful business
Very good steak subs
Always amazing taste and quality. Would highly recommend.
Great food and service
Food is really good onion rings are great what is the sauce for the onion rings it’s delicious
Nice looking place. Unfortunately the burger I ordered was way over cooked and seasoned. Fries were cooked perfectly, but again way too much salt. Just ended up throwing half of it away.
Honey stung chicken sub was amazing!
I have had your food before and it made me come back but tonights sub wasnt even sub-par. I asked for a Turkey club extra toasted. What got was Turkey and bacon on soft bread and nothing else. Dont tell me on your own menu what Im supposed expect I mean really come on
As a DoorDasher, I can say you easily have the worst customer service I’ve seen. Employees are always miserable with customers, never help anyone, miss items for orders, and take too long on orders. Someone needs to teach you guys how to be efficient and give better customer service!
Always great food and the owner cares about the community... Ask for the crazy Mario special
A disappointment. Was treated hastily. Food good, but stand in assistant was up tight and wanted us to make decisions before we were ready. First visit, probably the last.
Screws up your order every time. Order whole sub, get a half. Order mushrooms? Get banana peppers.
Disaster.First order from here was great, so we thought wed order again! This was a disaster. I ordered wings. There were no wings. I ordered extra cheese, there was only maybe half the regular amount of cheese. My sub had no condiments. It was also missing ham. Like none.I ordered from door dash because its a little bit away from us, and it took over an hour and a half to get delivered, so that was already annoying, but then to not get all the food and get it incorrectly? And I thought I had found a great spot for gluten free subs..
Good food.
Ordered here by accident and let them know it would be longer than expected to get there. They were super appreciative I didnt cancel the order and threw in hot fresh fries for our ride home. Turkey sub was excellent as well. Will be a return customers.
Bland pizza. Over cooked crust. Forgot topping I ordered. Slow. The only good thing was the staff was so friendly. This is ny there is pizza out there.
The taco salads are great, with lots of meat and cheese and everything else. Enough to bring home and make 2 salads from it. The prices are really good and given the portions of everything well worth it. The only draw back is they close earlier then most places, usually 8:pm or 9:pm.
I deliver for them quite frequently. The owner is very friendly and respectable. They are almost always on time or a very short wait upon arrival. Occasionally, I get a freebie upon arriving which I really appreciate especially when working long days. Food is excellent, prepared right in front of you and great prices. Its no wonder the delivery demand for their food is insanely high.
Always great food.
I ordered barbecue wings, a stinger sub and a chicken salad . This was the worst food I’ve ever tasted . The chicken was all boiled . The wings tasted like they had been boiled and smothered in barbecue sauce. The sub was horrible and how do you mess up a salad . Including delivery fees I was out $43 and could of got better food in any corner store of any hood USA . I can’t express ho upset I am .
Went to submasters today to order dinner and when I got there the owner had his mask on but the other workers in the back had there masks below their nose and chins . But the food was great!!!
Me and my wife stop in one day for lunch. The food was good . We stop in once a week for luch . . Today we stop by and got some subs . Tasty mm pluse they remodeled . Best food in North Tondawanda!!
Always amazing and tasty! Highly recommend!
Ordered with Doordash since they dont deliver to me (Im pretty far away). Got the chicken finger lunch and was happy to see I could get a Johnnie Ryan soda with it! Got mild fingers and the sauce was nice and buttery. The fries were ok, but soggy since it came in a styrofoam container. No celery, carrots and blue cheese, but thats ok. I will try them again!
Friendly staff and amazing food.
Pretty good sub.
Not good, the food was fine I guess, first off got the wrong order (door dash refunded the meal). This did not change the fact that though it was not our order our kids were still hungry, so we ate what we had available to us and this is were the big issue arrived. I bit into a sub and as I came away so to did a twist tie from a bread bag that was INSIDE my sub. I know these are difficult times but still need to make sure these things dont happen, what if my kid bit into that? The wrong order issue happens and was made right, but things in the food, not good!
This is my go-to place for food. They arent expensive, the food is great, and its always delivered quickly. Im pretty sure they recognize when I order by now. Highly recommend the chicken finger subs and the bronto burger sub.
Food and prices are great the people that work there are awesome
First time. Damn good steak and cheese sub! One of the best!
Best steak and cheese sub around
We love this place, the selection is amazing and the food is always hot and delicious!
Best Buffalo Mac&Cheese. Subs are good and filling.
Excellent service and prices and food.
I ordered a large stinger and pizza rolls from doordash. Prices are reasonable and the food was beyond tasty. Highly recommend and delivery was awsome. Food was well seasoned and sent me to food coma levels.
Steak sub is fantastic! Also some of the best sides around. Tried the potato poppers, deep fried Oreo, funnel fries, deep fried Mac n cheese... All are delicious, and cant get these anywhere but here. Owner is super nice. One time I ordered close to closing time and he gave me free slices of pizza.
Another bad experience
Best subs anywhere
Submasters is the best, the food is always delicious and the portions are amazing
Im happy with the survive and quality and many choses
I would give 0 if i could. I ordered 6 meals and only recieved 2 and some fried oreos. I ordered on doordash. I didnt get the 5 drinks that were supposed to come with the lunch specials. The taco salad was half empty amd the burger i did get was half raw. When i call to complain noone amswers. I will NEVER reccomend this place to anyone
To start, staff was rude, one had a mask on her head, another had a mask on her chin, why even bother with the mask if your not using it properly. Trying to support local restaurants during this time. Ordered 2 subs, one was wrong, and both were disappointing. Use to order here years ago, food was great. What changed?
Been here a lot for my delivery job. Good subs, pizza, steak, etc. They are combined with Primo Classico so you can really get a lot of variety here. Only downside is that they dont really move fast to get orders done. I have had to sit and wait over 45 minutes for a couple subs to be made.
Cold coffee and lousy food. Are you kikmdding me? Great food reasonably priced and good service. Dont miss the rice pudding. Its awesome!
These are guilty pleasure subs, not a light lunch alternative. A little expensive, but worth it when youre looking for the extra mile in taste. A good amount of extras on the menu as well, of various creations from deep fried Oreos to fries to specialty items. The inside of the restaurant was nicer than I assumed, well kept with a tv and spacious, but our preferred method is call ahead and take out.
Stopped in for a turkey club yesterday. Was the best . Fries where perfectly cooked. I recommend this place. 💯🇺🇸💪
If you dont mind taking a ride out to NT, THIS Submasters location is where the best subs are!!!! They recently opened a location closer to my home but I will still take the further drive out to NT. The service is always right, their subs are amazing!!! Weve never had any problems with out orders, the food always comes correct and the staff is always pleasant and patient when taking our orders. Their Steak is tasty and tender, no grisly meat like some of them other best Niagara subs places. Definitely worth the drive!
The subs were awesome and the price was right. These reviews made me laugh so hard though: imagine walking into a sub shop and complaining via review that it smelled like grease 😂🤣. You can’t make this stuff up. Our Philly cheese steaks were cooked to perfection and just the right amount of deliciously greasy. Keep it up Submasters! Will order again, especially with the convenience of online ordering through the Slice app, cause like most awkward grownups I prefer not to talk on the phone.
Omg I must have gained 10lbs with these people. I love there steak and cheese sandwiches. The fried oreos are delicious.
Great subs!
Great food, prices and excellent customer service!
Order was on time no waiting at all
The only thing worse than listening to the female fry cook grumble about her job was the food. Angus burger had zero seasoning and maybe half a teaspoon of bleu cheese dressing; not a crumble to be found. The fries were undercooked and lacked salt.
Always adding new things to menu. Best subs anywhere. They are truly sub MASTERS
Pizza is way to thick sauce is nasty. The mushrooms on pizza is weird tasting Chicken had no sauce a waste of $40 nasty food if u like flavored food do not order here
Just ordered a steak sub with mushrooms and waffle fries through door dash. Was excited to try this place, heard it was good from a few people I work with. Unfortunately the steak sub tasted like it maybe had old steak on it, there were no mushrooms and no cheese and they forgot the waffle fries. My boyfriends stinger sub was okay and he raved about the Mac and cheese and the fried dough. Spoke to the owner Tommy who was very nice, but because we live in Kenmore there was nothing he could do besides for us to call door dash. He did offer a free sub with our next order but I don’t think we’ll order from here again. Hopefully customers located in the Tonawanda area can have a better experience.
As a lifetime WNYer this was the worst pizza I ever ate DO NOT ORDER pizza from here
The best steak hoagie Ive had in awhile and I eat Steak Subs a lot. This place is epic the food is epic they are friendly I will definitely be back for a large next time. The food was cooked to order perfectly and I could not be happier. :).You guys are my heroes keep it up!
Amazing deals and prices. Food is always excellent.
The man at the counter should not be dealing in customers. The person that took my order i feel miss lead me on what I was getting. Food wise fingers were smallest i ever had gotten from anywhere. Taste wise on the plus side of average. The two other coworkers who tagged on to my order feel the same way. Needless to say this will be the last time we order food for our shop.
Food is amazing as always. And the people there are super friendly.
Very tasty Philly steak sub! Reasonably priced. I look forward to trying more in the future.
Good food for a good price. Ill go here for lunch vs. any fast food joint. You get more food for the same price
Only went here twice. Food is great, but the people working the counter were miserable and made things uncomfortable.Update: Went a few more times and everyone was very friendly.
Very good sub.
Great Turkey & Bacon Hoagie!
Best subs around.. Try the Turkey / Bacon club with Ranch... its amazing.