I got a third lobe piercing and my conch done here. With jewelry, it was over $200 which is definitely pricey. That said, I did get to pick out the jewelry (which is great bc you have to wear it until the piercing settles) and Josh was so professional, kind, and very experienced. All the other staff I interacted with were great as well. I would definitely go back here.

I could not have had a more pleasant experience at Haven. I went to get a rook piercing and right from the start the employees at Haven were welcoming and eager to help me. The whole process was easy and quick. Penelope helped me to choose the right size bar for my ear, and was happy to chat with me about her cats even after she had finished my piercing. Of the other piercing and tattoo studios I have gone to, this was definitely the warmest and friendliest, let alone pain free and easy. I would absolutely recommend haven body arts :)

Wonderful experience getting my lobes & helix pierced today by Penelope! Felt comfortable & relaxed the whole time, was really impressed by the selection & quality of the jewelry, and I’m in love with my new piercings! Will definitely be back.

Arrived to a wicked friendly staff. Helped me out with my selection on jewelry.. it’s been quite some time having a piercing endeavor so they were very helpful when it came to what is good for the kind of jewelry for the piercings I got. Have wicked nice windows overlooking the Main Street and some sweet art hanging up. So hanging out in the waiting area was great. Penelope was wicked nice, friendly, funny and explained the whole process and what would be great for the aftercare. Quick to! Made me feel welcomed and was wicked knowledgeable. Was my first time at this piercer and if I feel the need to punch more holes in my body. Haven will be the first on my list. Thank you again guys! Wicked happy

As soon as I walked in I noticed how bright and clean everything looked. The staff was incredibly helpful and answered all my questions. I was pierced by Penelope and she was amazing. She was very funny and made me feel very comfortable during the whole process. She was very knowledgeable and very thoroughly explained the whole process and aftercare. I highly recommend HBA.

Josh is so professional and answered all of my questions when I was getting really nervous before the piercing. I had my labret done, it was quick and was not at all bad. they have a very exuberant attitude witch helped with my anxiety. I spend 90+ dollars on this piercing, the jewelry was kinda expensive but I am happy to support them. thank you Josh!

I initially went to Haven back in 2015 to get pierced by Penelope, she was friendly, witty and made the entire experience very comfortable. Earlier this year I was looking for a tattoo artist and discovered Erin, she has now done tattoos on my sternum and a side, I am already looking forward to reaching out to schedule another piece. Erin is personable, professional, funny and all around a kind person. She is an out of this world artist and I am so happy I trusted her with doing these large pieces on me (my mom who hates tattoos even loves them).This shop is unbelievably lucky to have Erin and her talent. She is dedicated to making her clients happy and making a pleasant experience. Erin has made me fall in love with the art on my body in places I never thought I would love! Thank you Haven and Erin, especially 💓

I drove an hour just to go to HBA and my friend waited until she was here from Utah to get her piercings done as well. Penelope repierced my septum for me on Sunday. It was originally pierced by Beckie (her apprentice) over ten years ago and Im happy that P was able to do it this time. Penelopes bedside manner is wonderful. She made me feel incredibly relaxed and comfortable (and laugh) while she took her time to get the placement just right. She listened and did her best to give me exactly what I wanted.The shop was clean and looked great and you could tell the pride they all have in their establishment.TL;DR: Definitely recommend to anyone looking for a piercing done well in a clean shop with a great staff.

Josh made my daughter really comfortable during her piercing. She got a little dizzy after and he gave her a juice.I was so pleased with how quick,clean and professional he was. We will definitely use Haven for anymore piercings. ❤

I cannot write enough food things about this place. The staff has always been so warm and friendly, and they always make you feel so at home. I received a vertical labret from Penelope today, and I let her know ahead of time that I get woozy from piercings. After the procedure, I nearly fell over, but she spent her time taking care of me until I came back to normal. She supplied ice packs and juice and even dabbed sweat off of me when I couldnt. Shes incredibly kind, helpful, and patient. I always suggest this place. Thank yall for your hospitality.

I got my septum pierced here by Josh and I could not be more pleased! He explained everything he was doing during the process and made me feel comfortable. This is my second piercing I have gotten at HBA and will make this place my go to for piercings. I definitely recommend this establishment and piercer!

I made an online appointment to pierce my nostril and other shops in the area werent doing any piercings under the mask, but then I found Haven...BEYOND happy it was this shop I was led to! Even though I read everything on their website, I hadnt realized that the down payment for the appointment and piece of jewelery were 2 separate prices. The piercer/shop owner Penelope was a beautiful person who understood her customers and helped make me feel calm and that I could trust her completely. The other staff in store were all super nice and didnt make me feel awkward and Penelope made me feel extremely special. Haven is super clean and beautiful, and I know I found my go to spot for my future piercings and tattoos!!! I would just suggest a bigger name sign and an address update on Google maps because it led me to another tattoo shop and its front door is hidden discreetly on Main street. I had to ask a few locals, kind enough to guide me.

Loved my visit, the staff was kind, inviting and very welcoming. I was in and out very quickly and they email you aftercare instructions in case you lose the paper copy. Very happy :)

12/10 best piercing shop in western mass! All of the staff is extremely friendly, knowledgeable, as well as professional! Thank you all for being the BEST at what you do 💛

The workers were extremely nice and so helpful, and the shop was very organized and clean. 100% returning for future services.

Everyone at the shop was super nice and helpful.Josh did my septum piercing and he did a awesome job so professional I was so nervous but Josh calmed me right down explained and what do to know he was right it was quick and simple.

Went to get my helix done and have severe swelling and pain the weeks following, not normal discomfort. i got it removed at a different place and they told me that the post they used was way too small and was digging into my ear, no room to swell and heal. the same thing happened to my sister at this place.

Penelope is very professional and knowledgable. Due to this, her shop is the only one Ive used for piercing over the years. Her employees are also very friendly and helpful every time I have been in. To anyone who hasnt been in before, you can trust the quality of work this shop does.

I had an amazing experience with Penelope today. She is obviously very good at the technical part of her job, but she is friendly and personable as well, and she really put me at ease. I warned her ahead of time that I might faint after she pierced me, and she even had a juice box waiting!

Haven came recommended to me by a friend that had gotten tattooed by Erin, she loved the experience, so I booked an appointment to get my tragus pierced by Josh. I was welcomed enthusiastically by the staff when I first arrived and I was given time to choose my jewelry while Josh cleaned and prepped. The staff answered all of my questions regarding jewelry and there was no pressure involved in the process. When it came time to get pierced, Josh went over the entire process beforehand, and during the procedure he was quick and gentle. Aftercare was explained well, and the pamphlet that I was given is also quite detailed.I loved the experience so much that in a little over a week I was back to get 3 more holes poked by Josh, my lobes at a 6g and a daith piercing! Looking forward to coming back for downsizing, and more piercings once my current ones heal!

Erin is a fantastic artist and made sure my tattoo came out perfect! Plus she easily put me at ease throughout the process. I absolutely love the piece she came up with.

Super polite and clean. jewelry is good quality. would recommend.

I was pierced by Joshua two months ago and im very unhappy. I went in to get two back to back dermals on my upper cheek. During the process there was a struggle on his end, they both took forever to pierce! And dermals are no joke it was at least over 60 seconds of him pushing hard into my cheek for each. I knew it would be painful but the whole thing seemed prolonged. The second didnt hurt as bad or feel as deep. When i told him, he took it out and pirced it again deeper!!I was ecstatic with the end result and how well the placement framed my face especially since I CHOSE the placement. I was told to wear bandaids for 48-36 hrs and then let my shower naturally clean them and use healing spray accordingly. I followed his instructions.Then they started shifting and i read online to sleep with bandaids on for the first month!! As soon as i learned this (on my own) i used bandaids frequently. At first it helped and if the top dermal shifted i could push it back into place (the one he messed up) but now it wont push back its permanently poking out and this causes it to be very in the way.Im extremely discouraged to ask for a refund or complain because before the appointment i was warned they are “temporary dermals” but he clearly isnt practiced with this type of dermal placement or something and now im horribly mortified to be seen with botched dermals!At the end of the day im frustrated that they will show no remorse knowing that the best i could do is get them removed and deal with the scars and the memory of what could have been along with the pain and money it took to look completely amazing with them at first. It’s heartbreaking. Cant exactly re pierce them because the scar tissue would cause shifting so im very confused why he thought he could re-pierce it in the first place without long term complications. Im assuming he did know, and if i brought it up he’d just pull the “its rejecting” card!! I make this assumption out of lack of trust for him

BEST EXPERIENCE IVE EVER HAD!!! I got my nostril pierced by Penelope, she made the experience so much easier, very easy going person. As far as the procedure it was very clean and very professional they explained everything and everything you need to know about after care and there prices are very reasonable prices for their jewelry.

As a healthcare provider, I understand that it is difficult to find create ways to meet peoples needs that are COVID safe. I came in for a septum piercing and was having a hard time understanding the fit of septum rings and figuring out what would fit my nose properly. The person assisting with jewelry did not offer much guidance. I asked if there was any way for someone to visually assess my nose to help in the decision process. I asked this while my hands were far away from my mask as I strongly value COVID safety. The person assisting me went completely silent for a while until finally I offered a reminder that saying no is an okay thing to do. I ended up with a septum ring that does not look good and is too small. First, I wish staff felt more comfortable with direct communication. Two, an alternate solution would have been to have ask to see a picture to help in assessing fit during the jewelry selection process.

I have been getting my piercings here for as long as they have been open. I just got pierced by Jay for the first time. He was amazing. Honest, extremely informative, walked through each piercing ( I got 6 this time) and did a great job. He downsized on a stone because he thought the others too big for where I wanted them. Will definitely continue to go here. Its worth the 70 minute drive, one way. I recommend to everyone. They also have a huge selection of jewelry and anyone working behind the counter are wicked nice, patient and informative. Thanks you so much

I paid almost $150 for two piercings (with the basic jewelry options). I don’t mind paying that much if the experience is good but out of the three shops I’ve been to this one was the most expensive and the most disappointing. The piercer was unprofessional and far too touchy, at one point leaning on me while we were talking (between piercings) and it made me extremely uncomfortable. The nostril piercing I got didn’t line up with the piercing on my other nostril as it was pierced too low and the other piercing I got was pierced at a very obvious (and unintentional angle). Save yourself the money and bad experience and go to either of the piercers at Luckys in Northampton or Stephen at Papercity in Holyoke (my personal favorite).

I have gotten all of my piercings and tattoos from Haven, and I will never go anywhere else. The staff is extremely helpful and friendly, and the shop is extremely clean and professional. I tried to go somewhere else while at school near boston, and I can definitely say ill never do that again haha. They are definitely worth the price, and have a lot of jewelry options in both gold and non gold options. Ive had no issues with healing, and when I have questions they are very good at answering and answer as quickly as they can. Id give them more stars if I could

I had such an excellent experience here. The staff were all friendly, knowledgeable and fun! I felt that they all took COVID procedures very seriously and were artful about their approach to piercing. Thanks Penelope and Haven!!

I got my first tattoo here a few years back for a flash sale. Although, I do not remember my artist since being a flash, Ive been happy with the outcome. Its a fun a semi personal tattoo to me but theres some parts of it that could have been with a straighter hand. Nonetheless, i adore it and the imperfections.

My friend and I got our nostrils pierced by Jay today. We were really nervous but Jay was so patient and kind through the entire process and answered all of our (many) questions. He explained everything step by step and made sure to go over the cleaning/healing process in detail for us. The shop itself was very clean and the Nicole’s at the front desk were amazing and very helpful in picking out our jewelry. Would recommend to everyone!

I took my seven year old daughter to get her ears pierced at Haven. The facility was extremely clean and all COVID precautions were followed carefully. Jay was so patient and understanding. He explained the entire process to my daughter and told her that she could take her time and that he would not do anything without being sure she was ready and communicating with her first. He played Disney music in the background and made fun conversation with her throughout the process. She was initially very anxious, but he calmed her nerves. She got both ears pierced within half an hour. I’m so glad I brought my daughter to Haven. Jay made my daughter feel like a grown up and like she was in complete control of the process. I highly doubt that she would have had such a good experience anywhere else. Thank you to all the staff at Haven!

I want to just say thank you to Natalie for being such an amazing artist, making my vision come to life and so friendly. The shop is absolutely so clean and the receptionist was beyond helpful. I will definitely be back soon for another piece.

Daith & nostril Pierce by Jay! Absolutely amazing piercer!! Talked to my sister and I like we had known him for years. The staff was knowledgeable about the jewelry and processes and helped us no matter how many questions asked. I HIGHLY recommend this shop!!

Wicked clean and professional shop. Woman owned and operated which is badass. Scheduled with Jay for a piercing. Jay is very good, communicative, and takes his time if you need it. 10/10 would recommend this shop! Seriously...get your work done here.

I got my nostril pierced and he was absolutely amazing. I kept telling him I was nervous and he kept reassuring me without getting mad. Very professional and calm. 10/10 will do again. He also checked my nipple piercings for me in that same time (got them done at a different shop) and helped me figure out what was wrong and set up another appointment to get the jewelry changed since it was too long. I love this place!!

I came in for a piercing and Oz at the front desk was incredibly rude to me. Firstly she rolled her eyes at me when I asked if there were any more selections for piercing options, and when I went to pay she ignored me waiting at the front desk for 10 minutes. Once I paid she very loudly asked “ARE YOU GOING TO TIP” while my piercer stood right beside me. This was incredibly uncomfortable but I tipped as my piercer did a good job. She refused to let me use the touchpad to decide my own tip and then asked what percentage I would like to do. What I didn’t know was that she took the percentage of not only the jewelry but also the piercing fee .. that I had already paid?? This is not standard business practice and was incredibly rude. I had a good experience with my piercer but this lady’s attitude and actions were extremely inappropriate and unless the manager reaches out to ameliorate this situation I will not be returning and I suggest others do not as well.

I have never been so pleased with a piercing or tattoo experience! Nicole was incredibly helpful and kind and cool and helped me pick out the perfect earrings! Haven worked with my budget and made me feel extremely special. Jay made me feel incredibly comfortable when piercing my ear and putting in the new earrings- he made sure I knew how to take care of the piercing properly AND to top it off - Im positively obsessed with the jewelry and placement and cant stop showing it off. Id recommend Haven to everyone I know, and I will be going back for all my future jewelry, piercing, and tattoo needs. Thanks guys for being awesome!

Loved the experience, Erin was amazing - cant wait to come back and get more tattoos here!

Got a Daith and Nostril piercing by Jay. I absolutely loved the place. Professional clean environment. Jay was super knowledgeable and patient with me. I was in an out in about 10 minutes. Thank you team for making my experience a breeze.

I was very impressed when I met Erin. Within minutes she knew what I wanted and understood my personal style. She’s extremely creative and very nice. I got my first tattoo, an anklet, its beautiful. She took her time and shared my excitement! Everyone at Haven made me feel welcome. They truly are professionals. And what a fun atmosphere! I strongly recommend them to people of all ages!😁

Haven is my go to shop for any type of tattoo or body modification. I have been getting piercings and tattoos from them probably since I was about 18 and they continue to be the best shop I’ve been too. All of the tattoo artists are amazing. The front end staff are always so welcoming and knowledgeable. I haven’t had the pleasure of getting pierced by Penelope yet but everyone that I know that has, only has great things to say. Jay. Jay is my go to man. Majority of my piercings he has done. He is amazing. He doesn’t try to candy coat information while at the same time making you feel extremely comfortable. I recommend Haven to everyone that asks about my tattoos and piercings and I will continue to do so.

Master piercer Penelope did my Industrial Piercing.Im totally satisfied with the Top rated Professional care and warm friendly atmosphere.Haven is definitely the place to go!!.Ill be back for another piercing.Thank you Penelope

I had a great experience here! We surprised a friend for her birthday with a tattoo and they were willing to help us out when we called! My friend wanted her first tattoo to be done by a woman, and in a shop that was inviting/relaxing. We found that! It was easy to set up and Erin did awesome. Her work is dope and so is she! We had fun, and my friend had an awesome first tattoo experience. Thanks! (Be sure to check out Erins work, shes super talented)

I wanted to wait to review until I had work done on both sides of the shop, tattooing and piercing. Erin did a beautiful piece on my forearm and gave me more than what I wanted & made me so comfortable the entire time. Jay gave me my first double piercing and made it such a great experience making sure I was comfortable. I highly recommend coming here for any work you need done.

Erin is AMAZING! I came to her with several ideas and very general instructions and my piece and she did a fantastic job. Everyone loves it and I am so so happy with it. I will definitely work with her again. Also, the staff at the desk is really friendly and helpful!

I have gotten 3 peircings with the owner Penelope....yrs ago. I wouldnt go anywhere else!!! Stop your search on where to go... and give them a call right now.They are soooo... amazing that my luck while this pandemic 🥴 i snagged my dermal and got a infection. I left a voicemail and got a call from Penelope ( the owner ) and she was sweet, caring her and her husband were there for me during this closed time and made sure I got the care I needed and allowed me to do curbside pick up to be able to heal appropriately… i call that the place everyone should do business with. They will 100% not leave you hanging even though they are not open. Give them a CALL NOW!!!!

Had a great experience here this past weekend when I got my lobes pierced! I walked in two hours before closing and waited less than 30 min before I went in (I expected to be there longer).Beginning with the front desk staff to the piercer--everyone was top-quality professional and friendly. Thanks to the front desk staff who helped find me the options that matched my budget. Thank you Jay for a thorough explanation of the process, the piercing, the aftercare, AND patiently answering all of my questions.I absolutely love how it turned out and felt informed, calm, and confident the whole time. Will return! I wholeheartedly recommend this location for your piercing needs.

Penelope is a very good piercer. She is very genuine and kind. The jewelry selection is much better than Luckys. They gave jewelry at a variety of price points and are overall just more welcoming.

Natalie did an Outstanding Stellar Job on my black cat white heart tattoo!Everyone was genuine and Nice which is refreshing.The artists they have are awesome so anyone is a great choice.Will be back definitely!

My six year old daughter just got her ears pierced here and we had an amazing experience! Penelope was kind and supportive and patient. The whole process moved quickly without feeling rushed and my daughter remained calm and relaxed throughout. She is thrilled with her new earrings and were so pleased with the process!

I had my very first piercing at Haven Body Art with Penelope and my experience was absolutely amazing! She is so funny and very professional. The moment that you step into the shop you immediately feel comfortable and at ease which should definitely be the case when you are getting a needle through your ear. I was actually really nervous but as soon as I stepped in the little piercing room with Penelope everything was instantly better and I had the biggest laugh. Her piercing is very quick and professional and practically painless, she makes sure to thoroughly explain the after care process and can answer any question you may have! Let’s just say I will MOST DEFINITELY come back for my next piercing and I would HIGHLY RECOMMEND this amazing place to anyone thinking about getting a piercing or tattoo!!

We travelled a bit because of the awesome reviews and were not dissapointed! Penelope pierced one of my daughters ears and Jay did my other daughter. Penelope did a great job and Jay allowed us as much time as we needed to be sure the placement was right before she was pierced. I was super nervous but I am so happy that we went through the extra effort. Penelope was really amazing at explaining the aftercare procedure to us. A long time after I thought one of my daughters ears had healed she fell and it became infected. Our doctor recommended antibiotics and taking the earring out, but I called Penelope and she guided me over the phone. My daughters ear healed beautifully. I am grateful to Haven for providing such a fantastic service for people who are detail oriented and strive for perfection. Penelope and Jay are both really kind and wonderful to work with!

I really enjoyed my first tattoo experience. It was not as bad as I expected. I did really well my artist told me, Roman was so kind and easy to talk with. I totally want to go back to him for any other tattoo needs. He did a wonderful job on my first tattoo. I love it so much! I really liked the atmosphere of the place and would highly recommend it to anyone who is looking to get a tattoo.

I went here for my first time for my second tattoo. I saw the paw tattoo for the fundraiser for heroes hounds and horses, so I decided to get it. I had Natalie for my artist. She was a great tattooist with out a heavy hand. She was friendly,easy to talk to and pays attention to how the client is doing. I highly recommend her to anyone. I would go back here for another tattoo.

I got an ear piercing here about 12 years ago for one of my birthdays.

I have been getting pierced by Jay for almost 10 years now. The only person I trust and now he is at Haven. Very clean and the selection of high quality jewelry for piercings is spectacular. The staff is very friendly and helpful.

Justin was awesome! Me and my friends went in for a tattoo sale and even though we cut it close to closing time he still was extremely nice and ready for any questions we had. He made us all comfortable and every tattoo came out so clean! He gave us such good input and suggestions and were so glad we went there, thank you again Justin! We’ll definitely be back

Ive gotten my conch, daith, and rook all pierced by jay (one of the piercers) honestly the best experience ever. Hes very professional but funny at the same time and make the piercing process very enjoyable. Also very quick, my friend went to luckys across the street and had to wait more than 3 hours while the same day I went to haven and only spent an hour there (that includes being pierced and paying).

I walked in to haven on a Saturday to see when the earliest they could get me in for my first tattoo. I got my tattoo done within the next 24 hours! I have had my tattoo planned in my mind for months I told Natalie what I was thinking and she made a few options for me to choose from. She created exactly what I had imagined for so long! It being my first tattoo I was extremely nervous but the workers all made me feel so comfortable like I truly belonged there and that they weren’t doing it because it was their job but because they wanted to give me my tattoo. Absolutely loved this place will be going here for tattoos and piercings from now on❤️ - unicor

I’ve had almost all my piercings done by Penelope. I haven’t been here in probably 5 years since moving to another state. However, for piercings, this is the only place I trust. Today I had a free day so I drove up here for a unique “ear heart” daith piercing. Having never worked with Jay, I was a little nervous but all his reviews are great. I am delighted to add to those reviews. The shop is always clean, the greeter (Nicole?) was friendly and helpful, and Jay was lovely to work with. He is personable, professional, and clearly passionate about his work. Thank you, Haven, for once again satisfying this long-term customer. Happy New Year!!

I came into Haven Body Arts to get a nostril piercing a few weeks ago with my two daughters and daughter in law (we all got one!). We had our piercings done by Penelope, and it was a great experience! She was so friendly and professional, and we had a great time. She took the time to explain everything ahead of time, and made us all feel comfortable. I love my new piercing, and would recommend anyone who wants a piercing to go here!

I came into the shop today for the second time. Once again I was not disappointed. Penelope took her time with me and made sure my new piercings were placed perfectly. She answered all of my questions and was extremely patient. I will definitely be coming back for another!

I couldnt have asked for a better place to get pierced, they did such a great job! They were all so welcoming and kind and very educated on what they were doing. I got my industrial done there by Jim and he was so funny, definitely eased my nerves and made me comfortable. He walked me through after care, of which he was very passionate about and I loved that about him! He was extremely professional and got the piercing done quickly, cleanly, and perfectly. I barely waited two minutes and they called me in! Thank you so much Haven! You guys did an epic job! Definitely the go to place for a piercing. Loved it!

Drove a couple of hours yesterday evening to see Penelope and her phenomenal crew. With confidence I can say this studio deserves all 5 stars.So, let me get to the good stuff Im sure you folks would want to know:•The front desk staff were incredibly kind and knowledgeable about the prices and style of jewelry.•The studio was sterile, and clean but had a comfortable Feng shui.•The wait time was minimal.•The studio is a friend of the Earth using a reusable consent form that they can make a copy of. (Always a bonus in my book)•Reasonable prices and fashionable jewelry upgrades.•Penelope is VERY knowledgeable and had lots of experience.On a personal level of my own experience, when I arrived a youngster came in and the crew was very friendly with her as they discussed the process and aftercare. I can definitely get behind a studio thats good and non condescending to kids.Another client came in who had been a client there for over 10 years. Returning clients are often happy clients.Penelope was very kind and upbeat, taking her time to find the perfect placement for my Dahlias and even taught me a super cool new thing about my smile that I had never noticed! The drive was very much worth the customer service and the confidence that Penelope is very skilled.Super grateful and Im looking forward to coming back soon!

In August, my mom decided to get a tattoo of a something I painted for her. I recommended that she go to Bang Bang Body Arts because thats where I went for my tattoo in January. However, the artist that tattooed me was not available and was moving away. I did some research and I found Haven Body Arts. The reviews were glowing so we decided to make an appointment. My mom was tattooed by Justin. Both the woman behind the counter and Justin were very kind and helpful. The shop is also extremely clean. Recently, I decided to get my tragus pierced. There was another woman behind the counter who was quite helpful when she was showing me the jewelry. The piercer, Jay, was very patient with me even though I was being pretty indecisive about the placing. When I actually got pierced, he did it quickly and there was barely any pain. When I got home, I realized I had questions. I emailed them and the owner with very thorough answers. Everyone is so friendly at Haven and you can tell that they really care about their work and their customers. I will highly recommend their services to everyone who is looking to get pierced or tattooed!!!

I got my nipple pierced here today! My piercer was Jay. The shop was clean and professional looking. I only had to wait less than 2 minutes. Jay went through explaining the after care very quickly and it all almost felt rushed. Between nerves and excitement I didnt really absorb it all. Once he started the process of piercing me however he seemed to warm up and he talked me through it telling me when to breath and that I was doing fine. I think my piercing isnt totally straight! Im slightly frustrated by it but regardless I absolutely it. It was 25 for the piercing, 30 for the jewelry, and then 15 for a sea salt spray. I spent about 70 bucks on it. Im very happy with it and would recommend them. Just make sure your piercer takes his damn time with you and also make sure you get all your questions answered or youll be like me calling back the next day asking what kind of metal the jewelry is made out of! Best of luck xo

Penelope does an excellent job from piercings to customer relations. She pierced my tongue 2 years ago. She made the experience fun. She has a sense of humor and is patient. My 2 friends wanted to watch, and she had no problem letting them come into the room. And when they were more queasy than me, she was totally patient with them, just as if they were her clients.I took another friend to her to get a lip piercing. Again, Penelope was conversational, patient and professional.Haven Body Arts also offers attractive and quality jewelry. My favorite tongue and nose ring are both HBA purchases and have lasted years. As a whole, the shop is clean and obviously well-maintained.I now live in VA but would hold out on another piercing if I knew I would be in their area and could get it there.

I was stunned by how amazing this shop is. Fair prices, great staff. Penelope treated me and my friend so kindly, it was like she already knew us. She did an amazing job, and made us feel beautiful. The people here clearly know what they are talking about and what they are doing. Very professional. I will be returning in the future for all of my piercings.

Everyone here is so nice and welcoming!! I got my nipples pierced here and I’ve never felt more comfortable. I have my fair share of tattoos and piercings and I can honestly say this place was the best I’ve ever been to!! Penelope is amazing!!!

I cant say enough good things about this place and the owner, Penelope as well as the shop staff. Ive been coming to Haven for my piercing and jewelery needs for several years now and I wont go anywhere else. Penelope went above and beyond to help me at home when it came to measuring jewelery during the COVID-19 pandemic and shipped out a properly fitting post for me which I received within 2 days. While I am also a customer of other highly rated shops in the area, I can confidently say that HBA is the best and they are my first choice and recommendation to everyone 😊

This place is amazing! I have had two piercings done by Jay and not only is everyone so nice but they have huge selection of jewelry and very clean and they accept credit cards which is awesome! I definitely will be coming back for more piercings and can’t wait to get my 20th tattoo done by Haven Body Arts!!

Penelope was awesome and very honest. I highly recommend going to her and her business for any piercings and tattoos!!

Some nerve they have in there man. Went in for $10 piercing Wednesday (I understand this doesn’t include jewelry) and the lady’s trying to charge me $45. Nowhere in the flyer does it say that already discounted items weren’t included. Good luck to anyone that goes in there. Straight up stupid.

Jay is amazing! He made my nine year old feel so comfortable. He really catered to her needs. To the point she didn’t believe it was done with a needle.

I just went and got my philtrum pierced and I can only say great things about Haven. Penelope was fantastic! She talks and makes you laugh to keep you at ease while she pokes at whatever part of your body. Everything was super clean and super fun. Ill definitely go back!

My 3 roommates and I were very nervous to get our first cartilage piercings, but Penelope at Haven made it painless and eased our nerves! She was so helpful and answered all of our many questions! Would definitely recommend Haven to anyone who is nervous about getting a new piercing since they have such a welcoming and clean environment!

I brought my 9 year old and 4 year old to get their ears pierced. Jay was endlessly understanding and patient. My 4 year old ended up getting just one lobe pierced and my 9 year old didnt go through with it. But when she cried on the way home, and I turned back around, Jay was so sweet and she got both ears done! I am beyond thrilled with the entire experience, start to finish.

I was very nervous about getting a piercing done after having a not so positive experience some place else. Jay put all my worries to rest with his extensive knowledge of the profession. He is very passionate about his work and ensuring his clients get exactly what they want. He answered all my ridiculous questions and put me at ease! I highly Recommend Haven Body Art and Jay for piercing!

Sooooo amazing, no complaints here! Penelope gave me a piercing I didn’t even originally go in to get but it fits my lifestyle and future piercings better especially for placement. She was so funny and relatable and I can’t wait to get my other piercings there. The customer service from everyone was very welcoming and friendly. The price was as expected and reasonable for a job well done and all around great service. The atmosphere was super chill and relaxing. I highly recommend 😊

Went to Haven Body Arts to have a nostril piercing done a few weeks ago. Penelope did the piercing, and she was very friendly and professional. She explained everything and did a great job! I am very happy with my piercing and would recommend Haven Body Arts to anyone who’s thinking about getting a piercing!

My 3 year old has been asking to get her ears pierced since her birthday in September. We decided that as a Christmas gift I’d take her to get her ears pierced. I was planning to take her to the mall but as I was looking into it I began to feel unsettled and decided I’d be more comfortable going to a tattoo/piercing parlor. I had trouble finding anyone in this area that would pierce her since she was so young. We were turned away yesterday at another shop in NoHo after I was told they could do it so we made the trip. Both my daughter and I were disappointed. When I got home I call Haven Body Arts and made an appointment for today. We had an amazing experience! Jay was really friendly and made me and my daughter feel really comfortable!! We will definitely be going back 😁

I went to Haven Saturday, May 6th for their $10 piercing sale for pride. I wish I couldve said my experience was as great as everyone else seems to be experiencing, but it was not. I got my helix pierced, and Jay was amazing. He was patient and informative and all around pleasant to be around, making me feel very comfortable. The woman at the front desk is what ruined it for me. It was about 8:30pm, and the shop closed at 10pm that evening. My friends and I walked in and she looked up and looked annoyed, asking what we needed. I said I was there for the sale, and she made a face of disgust and continued to act rude the entire time I dealt with her. She seemed highly annoyed that she had to actually do work at her job. One of my friends was also planning to get a piercing, but was so disgusted at the way she acted that she decided not to. Its a shame because Jay did an excellent job, but this front desk woman ruined the experience for me.

I went in yesterday and had Jay as my piercer. He did a great job making me feel comfortable and walking me through each step he was taking before actually making the piercing. Very clean and friendly shop I would recommend them to anyone.

Brought my daughter in for a bar in her ear last night. Staff was excellent!! Jay was super nice and very professional. Made us feel very relaxed and confident in our choice to use them.

Best piercing experience you could ask for. Super sanitary and really helpful. Jay and the staff at the counter were wonderful!

After two nightmare mall piercing experiences, and years of trying to get earrings into my eleven year olds ears without any success, we heard about haven. tonight we walked in to inquire and had an absolutely wonderful experience and once again, she is wearing earrings and so, so, so happy. jay was patient, informative, professional and very skilled. he assessed her situation and clearly gave us our options and offered his expertise. i cant say enough about this experience and want the world to know that you should get your childrens ears pierced here, and never at a mall with a gun. she had double piercing (mall, twice) that caused severe scar tissue. jay was able to rectify the situation perfectly. take your children to the experts people! THANK YOU JAY!!!!!

I had dermals put in my arm by Jay a year ago now, and theyre still as perfectly aligned and flush with the skin as Day 1. Ive had no problems whatsoever.If youre looking to get dermals done, dont go anywhere else. I came all the way from Boston because Jay is the only piercer I trust with dermals. Ive tried several other piercers closer to me (including Marc, who, yes, is very good, but I dont like the non-permanent anchors they use at his shop), none of who could (or would even try to) do the dermals right. The employees at the desk at Haven were extremely helpful when picking out jewelry.Jay has done several other piercings for me, as well (tongue, several ear cartilage, clavicle dermals); he is always meticulous about placement and goes above and beyond to make sure youre happy with what youre getting. My favorite thing about Jay is that he wont try to talk you into doing anything his way stylistically. He will give you all the facts you need and tell you all your available options, but ultimately its your body, and the decision is yours (obviously within the confines of what is safe).I would highly recommend this shop, particularly Jay, especially if youre looking for dermals or anything with special placement.

Penelope is professional and informative about the experience and aftercare. She spends the time with each customer to feel comfortable and calm while getting stuck with something sharp! Her knowledge of the professional is above an beyond. If you are looking for a piercing, Haven is the place to go!

I have been many other places and Haven is by far the best. I only have one place to go now for my tattoos and piercing. Wish I found this place 20 years ago!

Penelope is so graceful and amazing. I honestly love the way she interacted with me through out the session.I strongly suggest you go here- its a totally different experience compared to Luckys and Pish Fish (who in my personal experiences- dont show the same respect as she does)

I highly recommend HBA for your piercing. They clean, followed all sterile procedures, and were super friendly. Rob the Piercer did an excellent job of explaining everything prior to proceeding. Id absolutely return here for any other piercing.

Went in for a piercing with Penelope, she was great! So funny and walked me through the process. Overall great experience.

Great shop. Ive had a few needles stuck through me at Haven Body Arts. Best in NoHo.

I went to Haven about 2 weeks ago because I wanted a piercing and the tattoo parlors that do it in my town are owned by cocky, rude men I did not feel comfortable with. Im not a piercing person, per se-Im just a middle-aged woman who wants what I want and who does not want to put up with the arrogance of the people Ive dealt with in my community. I feel that if I am changing my body in any way, that I want to feel good about the person who is doing it and that the experience is positive overall. I originally went to get my nose pierced at Haven. I have had my nose pierced 4 times in the past. All of those piercings were problematic in their own ways-placed wrong, at odd angles, with the end of the earring sticking out or coiled somewhat uncomfortably, etc. When I went to Haven, right away, my first impressions on was that the staff was helpful, friendly and non-judgmental. A kind of comeraderie developed between all of the clients and the staff and we all discussed what we were going to get and it was just a very supportive environment. They also had a lot of high-end, stylish pieces of jewelry to chose from. Then I met Penelope, who is the owner and who pierced me. She was funny, relaxed, easy-going and very professional. She instantly made me feel comfortable and good about getting a piercing there. I ended up getting 2 piercings- the other in a very private spot that I had been considering. I am a medical provider-a PCP- and was impressed with her thoughtful, careful and sanitary practices. She let me know exactly what to expect and she was right on the money. The sweet tattoo artist even came in to hold my hand. And, the piercings were perfectly placed, pain was minimal and the healing has been a cinch. Im so glad I found them and the difference between my earlier piercings and these ones was epic. It makes a difference when a real professional does it. This is not a cheap place to have a piercing done, but its so worth it for the knowledge and friendliness of the staff, the professional technique, the lack of pain and the final outcome.

Penelope was AMAZINGGG, so funny and super sweet, VERY KNOWLEDGEABLE!! HIGHLY RECCOMEND THIS PLACE!! All high end jewelry, can be a little pricey but well worth it!

Love getting my piercings here, always professional and do an awesome job!

I went to Haven on a Saturday night for a new piece of jewelry for my inner conch piercing. I was helped by a young man who when he looked at my piercing he exclaimed “wow that is in rough shape.” I got my piercing done 5 years ago, I have a keloid, I got my piercing done by a very reputable piercer.I was very put back by this statement. He started showing me jewelry then told me how they charge, $20 per stone on a piece of jewelry, really?! I could get a new piercing for the cost of the jewelry alone and it wasn’t even sterling silver or gold.He lost interest in showing me then walked away from me without even saying excuse me or I’ll be right back, to help two girls down the counter.So much for customer service, maybe I was going to buy a gold piece, but they didn’t show me any, I’ll be going elsewhere, no thanks.

Jay is the best! Would recommend getting pierced here to anyone. Very clean and sterile piercing room and friendly staff!

Jay was amazing with my 7 year old daughter who became terrified of getting her ears pierced after watching her cousin go just before her. She really wanted her ears pierced, didnt want to leave, but didnt want a needle stuck in her ear. Jay did not pressure her one way or the other, instead was a calming force in the room. After patiently waiting for her to make her decision and after being in the studio for nearly 2.5 hours (most of which involved crying), my daughter decided to go forward with the ear piercing. Jay was truly a professional...he and the staff showed no frustration towards her during her time of turmoil. He turned what could have been a horrible experience into a great one, and she left the studio with a huge smile on her face. I cant recommend this establishment enough!