JD was very nice and helped us with our gift, great experience and great customer service. Thank you.
Staff was beyond accommodating and helpful. They actually delivered my stroller was so they could put it together for me.
GREAT customer service, follow through, knowledgeable staff, and quality products! My daughter and SIL chose all their baby furniture here just before Covid began. The sales people informed them of the upcoming sale so they could take advantage of it. Before the baby arrived my daughter thought she was going into labor early and panicked because no stores were open due to Covid. She still needed the car seat and something to bring the baby home in. She called Galt (Northbrook) and Chris came to the rescue. She met us in the loading dock with the car seat, and gifted my daughter swaddles for the baby. She calmed us both down and provided peace of mind that everything we needed would be there.I went there to purchase a stroller to keep at my house. Again, Chris talked me through the choices and decided my best choice was a stroller they no longer carried. She researched where it was sold while I waited and directed me to buy it from a competitor. I was shocked, but her intention was for me to get the best stroller for my needs, even if it meant not making the sale.Fast forward to today, when it is finally warm enough to take my grandson for a walk in the stroller and I am having problems with the buckle and harness. I called the manufacturer and the store I bought the stroller at, but they were of no help. GALT to the rescue. Chris gave me Katies cell phone and she arrived shortly to help me. Problem solved!I cant say enough about this store. There arent a lot of baby stores left.Shop here, you wont be sorry. They are fabulous.
Must go if your expecting! Katie is amazing and was more than knowledgeable to help us pick some gifts and a car seat. I don’t know what these bad reviews are for. If you want to know what to get just ask her and she was so helpful! It’s obviously pricier but worth the extra money to get the safest products and best advice. They even install the car seat for you in your car the right way!
Helpful staff
Not sure where the bad reviews are coming from. I wanted to check out uppababy and nuna strollers and car seats in person, and this store had a great selection. The staff were very helpful in answering questions and showing me how to use the strollers and car seats. The store also has quite a few cribs and gliders among other baby gear.
Nice things to purchase in here but expensive. The customer service is horrible and needs improvement. I wanted to know a price on a chair and to ask questions about strollers. No one asked if I needed any help and I thought the employee was walking over to see if I needed any help but she was walking over to clean up what she showed the last customer.
Great employees who will sell you the BEST products - not the highest-priced products. Katie and her coworkers are extremely knowledgeable and trustworthy.
We went in to let our little one pick out a toy and the staff was extremely rude the entire time. They clearly didn’t want to help but just wanted us to get out. I will never go back or spend a penny at this store.
My husband and I made a trip here to check out several things in person that we cant where we live (Milwaukee). We went specifically to check out the Uppababy Cruz/Vista and Clek Liing, but we saw quite a few others that made our trip feel even more accomplished. They carried a lot of Stokke items (Tripp Trapp, Steps, Flexi bath, dresser, mini crib, JetKids bedbox), which we didnt need to see but was nice to see in person since we are getting some. Also tested out some Monte gliders, which we didnt expect to find. They had all the swatches, which was helpful to us.The two ladies working there werent particularly outgoing, but they were very knowledgeable for all the questions we had.
There are many good products.I will often shop for things our baby needs.
They dont even deserve this 1 star. Inattentive and rude staff. I went here several times and even bought my bugaboo from this store but always gets the rude treatment!!!!
Always the worst service here! I have been here many times but never get any greeting.