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Apple Chevrolet Buick Northfield
1600 Cannon Ln, Northfield, MN 55057, United States
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Apple Chevrolet Buick Northfield
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Ka
Review №1

I have now bought 2 vehicles through Apple Autos. My most recent from this dealer in Northfield and absolutely LOVE purchasing from them. They have the lowest price and list it as such so there is no having to negotiate, but my favorite part is their amazing customer service! They treat you like real people because they are true to themselves! They are not sales people, they are friends! Thank you again! I love my new Highlander and so does my family!!

An
Review №2

Great experience! I was looking for a good truck that wasn’t to expensive. Apple let me take the truck for the day so I could drive it, and have my mechanic look at it. This truck was to my liking and my mechanic gave me the green light. I worked with the salesman Deago, he answered all my questions and was very through in the sales process. Thanks!

Za
Review №3

David C, and his team did an amazing job at getting me into the truck ive always wanted. They went above and beyond to help me get the truck as soon as possible and I was able to pick up on the date and time we agreed on from the beginning. They we’re all super friendly and made the buying process easy for me. Ill definitely be checking with them first for any future vehicle purchases!

Al
Review №4

I went in for a recall repair on my Tahoe and ended up with new tires! They had a great price on tires, and I am happy I didnt have to leave town to get a good price. Robin H. in service was wonderful to work with.

La
Review №5

Purchased 3 cars from here and am planning on purchasing my next vehicle from them as well. Great service department. Fast, friendly and knowledgeable, plus a free car wash every visit. Great place, couldn’t ask for more.

Ch
Review №6

I went in for an oil change and a tire rotation. A nail was found in one of my tires and they were able to fix it immediately. So happy that they had found it and repaired it before my leaving their shop.

Ro
Review №7

We worked with Ryan Weber and he was fantastic to work with! We sold a car to him using the Kelley Blue Book Instant Cash Offer and feel like we got a fair price for our car. It was simple and fast, we really appreciated it!

Ja
Review №8

I came to the Jordan area from Denver for a family wedding. Having spent a couple of weeks looking to trade in my Explorer for an F-150 Lariat in Denver with no luck, I decided to spend a day or so looking in the Twin Cities area while there. Early in the first day of looking I left another dealer based on their unwanted pressure, so I drove an hour southeast to Northfield to Apple Chevrolet Buick to look at another truck on my list. While looking at it by myself, Larry approached me. We quickly chatted and decided to take it for a drive. Since I liked the truck we proceeded with a trade-in value for my car. I was pleased with the offer, as well as the price of the truck and went to proceed with purchase and honored their pricing request to not haggle.***Thats worthy of 5 stars, but heres where the 5 star PLUS rating kicks in... ***I didnt have all of the proper paperwork and proof of financing with me, which proved to be a snag, a hurdle, and then a roadblock. Mike in financing came up with a solution to the problem, and we were able to move forward. While backing my truck out of the detail bay, my salesman noticed a problem with the backup camera. They promised to fix (if they could) before I left, but I wasnt able to leave the truck for an extra day due to needing to leave town. I was given the promise to have it fixed here in Denver and then they would pay for it. At the wedding reception my family told me that they had purchased 16 vehicles from the Apple dealers in Apple Valley and Shakopee in the last 20 or so years.Thank you Apple Chevrolet Buick in Northfield!!!!

je
Review №9

Cheaper than where I usually go for my oil change. Very professional and I appreciated the car wash after! I had been trying to get my cabin filter changed since I bought the vehicle and no one could figure it out. You guys got it done and it only took like an extra 10 minutes.

Jo
Review №10

Very nice on a personal level. But Ive come to question their mechanics knowledge of our vehicle - a hybrid model. They need to be honest if they do not know how to solve a problem rather than recommending fixes one after the other, as happened to us. That is an expensive way to problem solve that few customers will/should tolerate.

Ka
Review №11

Making an appt. the lady was polite & very kind.The car check -up was complete; when telling me the car problem the lady was factual & explained that they had the correct replacement valves & the mechanic was there to fix itif I wanted it done right now. No pressure was put on me:) I examined the costs & decided they seemed fair & a total of 2hrs., from when I arrived the car was fixed & I was very happy,

Mi
Review №12

Great value with my tire and alignment service.

Ka
Review №13

I have found my dealership for my Corvette! I so appreciate all the helpful women in the organization (in the shop, the cashier desk, and Nancy in sales). The service is top-notch and thorough and I appreciate the detailed report print out. Oh, and the car wash is super! The customer lounge is great - but I do miss the popcorn! Thank you. Count me as a loyal customer.

Jo
Review №14

Great service from everyone. everything was explain very well by Deago, over all it went really smooth. definitely best dealer experience I have had.

Cr
Review №15

My truck was serviced and all went well. My only complaint if I had one is that I was told Id get an update at some point. I sat for an hour without talking to anyone. Never an update. My update was an hour plus later, that my truck was fixed.

Fa
Review №16

I needed an Alignment and Apple got me in the same day. The staff was friendly. They got the work done in a timely manner.The only knock I have is when picking my car up the service manager did not have any information for me regarding the work done. Just simply said it was done. I used to work in a shop so I was interested in what needed to be adjusted, since i was charged 130 dollars (which is probably normal for the work being done) I didnt feel like this was to much to ask. Someone else in the shop was going to see if he could get a print out of the adjustments - he came back and said he couldnt find the service manager and asked if it would be ok to call me. I said thats fine. I never recieved a call. End of the day my steering wheel was straight and the air pressure for each tire was properly adjusted so I know I can trust the technicians doing the job. This was my first visit - i would probably go back.Would have been 5 stars if i could of had a before and after readout of the alignment.

ju
Review №17

No hassle, easy to work with. Came in after a long 12hr night shift and Cynthia walked me through everything multiple times to make sure I understood what was happening. Answered all my questions thoroughly and even went out of her way to make things easier on me when dealing with my bank. Trading in was super easy and they gave me a fair value, too. Super easy to work with and highly recommend!!!Edit: been a couple months vehicle works good still. Found out there is a slow leak in one tire, but I dont expect them to know about it. I bought the truck the minute it was available. Unfortunately, the chip in the windshield that was suppose to be filled has yet to be scheduled even though I have emailed multiple times on it. (Was agreed upon purchase that they would fix it) so that is my only negative.

Ju
Review №18

I had a great truck buying experience with Nancy at Apple Chevrolet in Northfield. Shes the best! I love my new vehicle :)

ki
Review №19

I really believe in customer service. This place has delivered, the 2 times Ive been here. Both to the service area. Clean, professional and courteous. I hope they continue..

Am
Review №20

The sales agent is super diligent and keeps checking to be sure we get what we want. Thank u!!

Ma
Review №21

Cynthia is the bomb dot com. I appreciated her patience with me and her no pressure approach. She was a joy to work with.

Ja
Review №22

Nick Minor was a good Sale rep didnt rush us we had a good experience and a great car.Tank you Nick

co
Review №23

What a great service advisor! Robin helped out with my warranty work.

Jo
Review №24

I had great customer service, fitting me in at the tail end of the day to get me back on the road

Ma
Review №25

Our car broke down on interstate 35. The tow truck dropped it off to the dealership as it was early evening and everywhere was closed. Nick got our vehicle looked at in the morning, was very informative about what the issue(s) were and what needed to happen to get us home safely, and was able to have it fixed before we had to leave the hotel. The whole situation was horrible with having a vehicle break down and vacation plans ruined, but Nick made this a little more bearable.

Sc
Review №26

Had a wonderful experience buying a car. Nancy was great and made sure we were taken care of. John was also great to deal with. They got us a better deal on financing then we got from our credit union. Highly recommend this place to buy a car.

Ja
Review №27

We have purchased our last 3 vehicles from Larry Anthony at Apple Auto Northfield.Larry goes above and beyond to satisfy the needs of the customer.He is the absolute best!!

Kr
Review №28

I have always been treated respectfully by your knowledgeable staff. They explain repairs or concerns thoroughly and patiently, and always willingly answer questions. This recent visit ended up to be very expensive, but they did all the contacting of insurance and found coupons to be applied for me. The job was done in a reasonable time, and they contacted me midway through so I would know the progress being made. I have trusted this dealership for years with both buying my cars and repairing them. I appreciate them, every one!

Ja
Review №29

I called the morning of service and the service department was able to accommodate my needs. They diagnosed and fixed my electrical problem AND performed a fix on a recall issue (pickup rear window) all within a couple of hours. I was back on the road and didnt have to leave the vehicle for the entire day.Very efficient, thank you!!!

Jo
Review №30

I brought my car in for a $60 oil change and it ended up costing me $310.00 My service engine light came on, on the drive home. Took my car back they completely blew me off. I took my car to Lakeville Tire and Auto where I found out my fuel sensor was broken. Apple Chevy wasnice enough to say if I picked up my car and brought it back to them they would would pay for the repair. My car was already taken apart. Keep in mind weve purchased two VEHICLES there and do all our oil changes. Tried to keep it local but its time to find a new dealership.

Ja
Review №31

Nancy, Jon, and Nick were nothing but awesome during our last trip to Apple Autos! My dad has had a great experience with Nancy in the past, and has bought 5 cars and a house from her (back when she used to work as a realtor). It’s gotten to the point where we joke that we need a punch card with Apple Autos, buy 9 cars and the 10th one is free! 😋Now, as his son (myself) is graduating college, it only made sense that we would go back to see Nancy and the team to get me into a solid, reliable and affordable vehicle. Great customer service and friendly people. It was really a painless process, and the Apple Autos team knocks it out of the park every time. Wouldn’t go anywhere else!

Bu
Review №32

Nick is a good salesman. And service is efficient. They are everything you should expect from a full service dealership. I hope I have better luck with the 2014 Acadia than I had with the 2015 Traverse!! Thanks for standing behind the products you sell treating your customers with respect!!

Bl
Review №33

My experience went very well. My salesman did a fine job explaining and showing me how the truck runs and works.

ed
Review №34

60k for a truck. Had to fight with them over 2 months to get the 2nd key I was promised. Still no key just more run around. How can you not provide me with this as you are a car dealer? Anyway also I was floored they didn’t even put new filters in before selling. Nick you asked me to leave a review. Here you go buddy keep up the great work

St
Review №35

The prices for a little too high and the trucks that I was looking at it too much corrosion on them I have your attention please I did look at all their stores or try to help me but they werent willing to negotiate on price whatsoever on the only truck there that I was interested in and I flew halfway across the country just to look at their merchandise because of an advertisement on Facebook

Ni
Review №36

We have bought three cars from here, this time was probably our best and simplest experience yet! We worked with Cynthia Kelly this time and we definitely would buy from her again! She didnt pressure us and made us feel very comfortable throughout the process. Thank you for our new vehicle!!!

da
Review №37

The whole place was friendly and efficient. They got me in as a walk in, helped me find my dream car, and got me on my way. Will definitely recommend and I will definitely be back! (I worked with Cynthia and she is AMAZING)

Ke
Review №38

I always have a good experience when I attend this dealership to have my oil changed. Especially the customer service rep behind the desk that takes the payment. She is one of the sweetest people I have ever encountered. Kind to the customer and very knowledgeable in her role.

Er
Review №39

We felt welcome from the moment we walked in the door of the dealership. We had a pleasant buying experience and the team was able to get us exactly what we were looking for. We would highly recommend!

Aa
Review №40

A great place to visit if your looking for honest car dealership and great deals on used cars this is the place go

Br
Review №41

I bought a 2015 Ford Fusion SE from Nancy Jo McGregor(Apple Autos Northfield MN). Fantastic car buying experience from start to finish! Nancy is laid back, patient, and very personable! Low pressure sales! If you are in the market for a car..I would highly recommend Nancy!

Du
Review №42

A great experience, & we love the car.

s
Review №43

I worked with Cynthia and team on a used truck purchase this weekend. She and everyone involved were super to work with.The price on the truck was VERY fair compared to other similar trucks available at the time and the amount offered for my trade in was in line with expectations. The process and all pricing was up front with no feeling of being pressured.I would definitely recommend Cynthia and the folks at Apple Chevrolet Buick Northfield.

An
Review №44

Top notch service. Could not believe they could get parts for the LM2 Duramax in just one day. Ive heard horror stories of it taking two weeks or longer for parts, but Apple Northfield was excellent. Will continue to bring my Sierra in for all future needs!

Ad
Review №45

It was nice, the environment was nice and quiet. The service was nice and quick. They communicated everything perfectly and in a nice time/manner. They explain everything to me so I could understand.

k
Review №46

Very determined. Found and repaired a severe brake problem on my 2500 HD. DID AN EXCELLENT JOB.

Ma
Review №47

Nancy was wonderful! No pressure at all and made me feel comfortable! I would recommend Apple Chevrolet!

Ja
Review №48

Robin was very helpful and polite. Im sorry to say that the effort to eliminate the wind noise from the front doors was not effective. I was told that there is nothing more that can be done. It must be a design flaw.

Ch
Review №49

Excellent communication all through the service, upfront pricing and super friendly staff!

Pa
Review №50

Nick was great and solved the issue with our car.

Jo
Review №51

Nancy and Jon were awesome to work with AS ALWAYS...my 3rd or 4th car from them. When Im ready for oil changes, will once again work with Robin...great service from all. Thank you.

Sh
Review №52

This is the 2nd vehicle I bought from their great people to work with and excellent service

To
Review №53

Nice people, accurate quote for length of time until vehicle service will be complete.I just hope they remember to get my points added to my Chevy Rewards. first 2 times they did not.

Ch
Review №54

Still unable to fix a problem that I have asked to have fixed multiple times. Employee at the service counter was not helpful or accommodating.

Le
Review №55

I ENDED UP HAVING SOME WARRANTY WORK PERFORMED THAT I WAS UNAWARE OF AND EVERYONE IN THE QUICK LANE AND NICK DELMEDICO AND BETH HUEBSCH WENT ABOVE AND BEYOND TO HELP ME OUT GET MY TRUCK REPAIRED BEFORE I LEFT FOR A WELLPLANNED TRIP. THANKS TO EVERYONE!

It
Review №56

Cynthia was so great to work with, she found me a car on her 2nd try, got me a better deal on financing, and made sure I had all my questions answered. I will likely return for future vehicles.One minor thing, which I should have checked when looking at the car, was a headlight out. Not a huge deal, my mechanic is fixing that today.Overall Im so happy with my (new to me) car.

St
Review №57

Parts tech was very helpful!

Su
Review №58

Nancy is amazing to work with! I am recomending Apple Chevrolet of Norhtfield to anyone/everyone!

We
Review №59

Greeted right away. Took care of the problem and got me going.

Ro
Review №60

Everyone was very helpful and honest with me. I had a great experience.

Mi
Review №61

Dear GM,Yesterday I had some maintenance work as well as purchasing 4 new tires. My bill was over $1,000 as was anticipated.I worked with Nick Delmedico as my service advisor. Nick provided me with great service and at the end of the day he helped me enroll, get approved, and set up a GM credit card so I could get a rebate for the tires.IT WAS QUIT AN ORDEAL. I could of never done it myself. He stayed for over an hour after his work day had ended to help me wrestle with the process and would not leave until he got the job done.You have a excellent employee who deserves recognition for a job well done.A more than impressed customer,Mike McGovern

L.
Review №62

Larry Anthony at Apple Autos in Northfield was great to work with! Super friendly, willing to explain everything and assist with any questions. He was up front with my trade-in value and did not try to give me the run-around. Great Experience!

Ph
Review №63

I dont like that you charged me $54.45 for a cabin air filter .$34.95 for a filter that retails for $20.00$15.00 for labor your doing the same amount work as inspecting it.$ 4.50 for shop supplies. There is no shop supplies on that service.

Ka
Review №64

Cynthia took very good care of me and walked with me every step of the way. I love my Buick so much. It feels great to finally have a reliable car!

El
Review №65

Very time efficient, brought my car in for a 12:30 appointment and had my car back by 12:45. The guy I spoke with explained the issue and was very respectful and explained the issue with terms I’d understand. Highly recommend!

Ev
Review №66

Apple was great. First, I want to say this car is not available everywhere, and when I went to Apple, even though I was there first Bolt customer, they were already preparing to sell Bolts. They were informed, and in fact excited, about helping me out and helping me get the vehicle I wanted. Every part of the process was spot on. I know they have a couple to test drive, so if you are interested this is another dealer in Minnesota that is all in on the Bolt!

ve
Review №67

Fast clean simple friendiy

T
Review №68

Everybody was nice and friendly and a very pleasant experience

Be
Review №69

I dont typically buy vehicles from a dealership, but I like cruising the lots to see the new cars and whats available. While a normally just wave of sales staff so I dont waste either of our time, when Nick Meyers came to check on us, and didnt laugh when I told him that we had a tiny budget and very specific, needle in a haystack criteria, and actually offered to help look for something that fit the bill, I said ok. Nick went above and beyond to help track down this beautiful truck for us on one of their sister lots. He kept in constant contact with updates about what he was finding and ultimately brought this Silverado down to Northfield for us to check out. It ended up being less than our budget so even my wife is happy with it! Thanks again Nick, I dont know when well be in the market for another vehicle but I wont hesitate to give Nick a call when we are.

Ja
Review №70

Your service managers are very accommodating. They make adjustments to accommodate customers. Very easy to deal with, Ted your service manager is awesome. He really cares about your business and the customers!

Al
Review №71

The staff is so caring and genuine. I appreciated the amount of time they put into me and making sure I was happy with the car I got.

Ph
Review №72

Friendly. Robyn was great. Felt I could trust her and the rest of the staff to do the best and thorough job on my truck. Have taken it to two other dealers in the past where I didnt get those good vibes.

Ru
Review №73

Nick was super helpful in our car buying process. He was very friendly and polite. He also explained things very well.

Li
Review №74

Thanks Larry Anthony for a great auto buying experience! You were so helpful and professional. We appreciate the time you took to make sure we understood everything. Its been a lot of years since weve bought a new car and it was so nice to not have to hassle with price. We loved not having the stress. We came back the next day to buy the car and the price had been dropped even more - without having to ask. If youre looking for a great experience, we recommend Apple Chevrolet and Larry Anthony for your salesperson. :)

CA
Review №75

Nancy went above and beyond to help me find what was perfect for my family and what fits us best. She is so FUN to work with, and the most caring. I would HIGHLY recommend working with her!!

Co
Review №76

Nancy and Tyler were exceptional to work with. We would definitely purchase a vehicle at Apple Chevrolet in Northfield again. Great experience from the beginning to the end. Awesome customer service!!!

Br
Review №77

Friendly down to earth people. Larry made our questions, concerns and wants his priority. We were treated like neighbors when we arrived. Never pressured or rushed but offered and explained all options and extras available when we were ready to buy. Everyone went the extra mile to make sure we were set even when we kept them late. End result was driving home in the exact car we wanted at a better than expected deal.

Mi
Review №78

Great service as longs you get a female service writer.

Lo
Review №79

Everyone I dealt with was extremely friendly and accommodating. If I ever need anothervehicle I will return.

Br
Review №80

I had an amazing experience today! Nick Meyers was far beyond friendly, kind, smart, helpful, HONEST, caring and so much more. He didnt pressure me or make me feel nervous as alot of dealerships do. The process happened in a very timely manner and was simple. BEST customer service around by far.Overall Im completely satisfied!!!!Thank you again Nick!Thank you to everyone else who helped me at Apple Chevrolet Buick today as well.

Ka
Review №81

My boyfriend just bought a truck from here after his transmission went out on his other truck and was in desperate need of a vehicle. Nick Meyers assisted us through the purchasing of the truck and made the process easy, stress free and did not make us feel pressured at any point. He gave us several options for buying and kept things simple as buying a car is already so stressful! We appreciate the kindness and quick work we received from Nick and the company!

Ja
Review №82

We had the most amazing experience with Nancy! Everyone was beyond helpful. I had been searching for a specific model edition. When I found it at Apple Chevrolet Buick Northfield I inquired on the vehicle. Within a few minutes I was contacted and an appointment was scheduled. We ran a little late however, Nancy had the vehicle pulled up and ready for a test drive. The whole experience was very pleasant. We 100% recommend Apple Chevrolet Buick Northfield.

Hu
Review №83

Really nice service the technician answer all my questions and show me how everything was done and help me To make the good decisions on the care of my car thank you

Li
Review №84

Have been having my service done there in my 2018 Buick and have recently been told I needed and air filter at 28000 miles and a battery on a 2 year old car. After research of my own, Buick recommends battery after 3-5 years and air filter in 45,000 miles. Not impressed with the upcharge attempts. I, in general dont use service providers who sell me things I dont need. Going back to our small, trusted and independent servicer from now on.

Ma
Review №85

I got in right away for an oil change and the mechanic had my vehicle done very fast.

Di
Review №86

We purchased two vehicles on Saturday, February 29, 2020. A 2020 Encore and 2015 GMC Sierra. So please with everything. I felt no pressure to buy and the salesperson was amazing. Helped us compare prices on line with another dealer as well. That was impressive. I was given a great deal on a new vehicle as well. Very friendly, professional and knowledgeable. Would highly recommended this dealership and salesperson.

Br
Review №87

Larry was phenomenal and thorough when going over everything about my car, plus we learned a lot of neat things about the area on our test drive!

Ka
Review №88

Great customer service. Great work. Great communication

Ka
Review №89

Exceptional customer service

Ci
Review №90

Cynthia was great to work with. Felt like I made a friend.

te
Review №91

Always have a good experience there. You are an excellent dealership.

St
Review №92

They did not reset my tire pressures after rotating my tires on a Saturday morning. I figured with a few miles they would recalibrate themselves. That didnt happen and by the time I knew this was the case the shop was closed until Monday. Then on Monday when I took it back I was given some line about there not being batteries in the little instrument the does the recalibration. That is a crock because for each tire being calibrated the horn on the vehicle honks. I would think the tech would notice that. Not impressed but not a lot of choices for service other than Belzers or Harry Browns and weve had bad experiences at both of those places when attempting to buy a vehicle.

Ro
Review №93

Had brought my car in last week to find out why my ABS and T/C lights were on. They troubleshoot and found a bad sensor that had to be ordered. Brought it in the next week to have it replaced. Told Ted the lights went out and he decided to run the diagnostics again since the lights had gone out. Found out it was another error code in the drivers side front tire. They had it fixed and out the door in about an hour and because they ran the diagnostics again and found a different problem it saved me about $450 on cost.Ted listened to me when I brought the car in to have the work done and decided to check it out again. Because Ted did that it saved me a bunch of money. Have been going to this dealer for over 20 years and I dont go anywhere else because of the service department.

Me
Review №94

We love Bob! He’s did great with us for a previous purchase and brought us back! He always is there late past hours with us to finish our deal

Je
Review №95

Great service!

se
Review №96

Nike Meyers did an upstanding job and worked with us we went in to buy a new car for the girlfriend and ended up driving 2 new vehicles home. He worked with what we wanted and tryed his best do deliver and he did. We are both happy with the new vehicles we got and he gets to know you and treats u like a friend.

Sa
Review №97

I worked with Nick Meyers buying my first car. He was personable and very friendly. He made sure that this experience was rewarding, easy, and fun! Nick was also very honest and very friendly. It was nerve racking having to buy my first car because of all the stereotypes of car dealerships. This was not the case with Nick! If you are looking for great service, Nick is your guy!

Ro
Review №98

The service department did a great job diagnosing and repairing the issue we had. They were friendly and courteous throughout the entire process.

MR
Review №99

Everyone I worked with was very helpful. Even helped me with my low tire pressure issue.

He
Review №100

Bought a beautiful Chevy Equinox from here and could not have been more impressed with the level of customer service! Larry did a great job in helping me find exactly what I was looking for and Lee in financing made the buying process easy and stress free. Honestly can’t imagine going anywhere else if your looking for a vehicle, the entire team there is fantastic and I’ll definitely be back when I need a new car!

Information
98 Photos
100 Comments
4.6 Rating
  • Address:1600 Cannon Ln, Northfield, MN 55057, United States
  • Site:https://applechevroletbuick.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_term=apple_chevrolet_buick_northfield&utm_content=listing
  • Phone:+1 507-645-5619
Categories
  • Chevrolet dealer
  • Buick dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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