Had my car totalled by an inattentive tractor trailer driver. Marvel was called by the state police. Found them very helpful and.considerate. Hope its a long while before I need further auto body / towing service, but I feel theyre honest and direct in answering your questions.
They constantly asked how much we were willing to pay. The guy who’s name is Scott refuses to let me come in and get a fender painted while I have the car there so he can color match and the paint codes. One of the employees damaged the fender after talking it out of the package. They refused to tell us an estimate or their pricing.
No, thank you, Lack of professionalism and lack of customer service. Worst place ever. What they dont understand is that there are several places where you can go and receive an excellent service and a wonderful customer service together.
Miss matched paint. Missing mud flaps. Body panels dont align. Horrible work!
Roberta and Mark are not trustworthy people, they were very unprofessional and thieves, my car was towed because of flat tires, I was told by Mark to go buy tires and it would stop storage fee, Upon delivering tire I received a invoice on what my total cost would be for the next day when car was fixed and ready, then next day, they called saying it was a few adjustments on invoice, only needed 2 tires instead of 4, ok. I’m thinking great the bill should be lower than expected. I called shop near end of day and they demanded I come right now to pay & pick u car, at this time I was at work, so I got permission to leave work to go get car, when I got to shop, they said Oo your new bill is much greater than we told you the day before? I’m like whatttttt!! No way! I never authorized other work nor did I receive phone call saying amount would be higher than agreed.. Then they started demanding payment, as I’m forking over cash they were immediately scooping my cash up and I asked for keys an Mark decided he wasn’t handing me my car key, instead he went and called the police, I waited. As police officer arrived the mechanic was wheeling my car out of the back garage.. Needless to say, everything Deescalated, I got my car and Marvel ended shorting themselves on original invoice.. O.M.G what a catastrophe.. they were trying to rip me off for more money and not trying to give me my car back... BEWARE OF ROBERTA AND MARK!!
Chances are that if you need to visit an auto body shop, youve found yourself in a stressful situation.Everyone at Marvel understood that when I had work done there. They gave me a same day estimate when I walked in, helped me schedule a rental car, came in yhe next day before they were officially open so that rental could pick me up, and most importantly Marvel did great work repairing my vehicle and got me back in my car quickly.
Rented Penske truck at Marvel Auto Body! Great Service and customer support!
Great people and great service
I got recommended by my mechanic to go to Marvel Auto Body when my truck got hit from behind. From the time i dropped off my truck until the time i picked it up, everything was handled very professional with courtesy and promptly. The body work and paint job was amazing, you cant even tell i was in an accident. Anytime Im in need of auto body work, this is where Ill go.
Ive been coming here for years and theyve always been fair, honest and reliable. Theyre some of the nicest guys Ive known in the industry and my family will continue to do business through them as long as we can.
This place is a godsend! Really professional employees, especially Mark and Ed. Prices are user friendly and they worked within our budget. Friendly, helpful, knowledgeable, courteous and very professional. My husband and I would highly recommend anyone to do business here.
A good body shop plenty of equipment they did good work and very nice to deal with
Great auto body shop. Wonderful friendly owners and staff with fair prices and great work.
I love these guys. Mark is very knowledgeable and very much a pleasure to work with. I would never bring my Jeep elsewhere.
Got a very bad deal at marvel for a used car, they sold the car knowing there were serious problems and gave no warranty, and even worse the owner refused to help me out it. I only rate 1 star because I cant go any lower would never recommend to anyone.
My truck needed a blinker replaced and to find out what the CHECK ENGINE LIGHT meant. Marvel Auto Body was patient and thorough - thank you.Diana OBrien
Very friendly and helpful
Drop my truck off 3 months ago to get repairs still not done pay in advance now there not returning my phone calls very unprofessional
They lie and take advantage of customers. Owner a sexual predator.
Perfect service
Awesome