This shop was great. Went in for something small and ended up with something better than I had imagined. Kind staff. Great service.

Gentleman at front was very helpful in assisting which battery to buy. Always great service. Products I have purchased have lasted like the gentleman suggested.

I have been going to smoke shops ALL over this country and this shop is by far the best. They always have the best prices, newest products and the best customer service!!

Lalit is a great help to any and every need you may have! Always greets customers with an enthusiastic and positive manner, and remembers your order for future orders :)

They where very helpful and I got a cute pink bong I’m so happy 🥺

Love my new pipe, great selection and fair pricing .

Literally my favorite place my go to for everything the prices are right I always get a good deal when I come in here the service is amazing and no matter what type of device I have broken he finds a way to fix it for me and he always does it super cheap there’s items in the store I can’t find anywhere else I wouldn’t spend my money with anyone else this is the place to be everything for my colored contacts my puff bars and even my sweatshirts!!!

These guys are the best! Good prices:)

Great service and Lalit is always available for help.

The guy behind the counter didnt appear to enthused with being there. Tried to get a smile out of him but no go. Couldve been just having a bad day. Anyway, I went there for cigars and they have a fair collection to chose from. Ill probably go back and see if they add additional choices.

Found everything i needed, customer service was great

Great family on business, warm hospitality. Great prices and really nice glass blown artwork! I love this place, I sometimes go down just to chat with the guys that work there! Great job guys, keep up the great work! 👍🏼🍻

Great store and great prices

Excellent service the minute you walk in the door; extremely helpful, knowledgeable. Great products. I am a frequent customer. Embarrassed to Say don’t know the name of the manager. But he is always there with a smile and it’s a pleasure to visit the store.

Every time I go here I always leave with a bag full of amazingly priced vape juice. He has a great selection and always has good tunes playing as well. I highly recommend this place to any smoker or vaper. He also a nice selection of glassware as well. If you are ever in the neighborhood, stop on by. It will be worth your while.

Excellent service 👍

Come get your bongsssss!

This is the best Smoke shop in Novato. Always have a great selection to buy from and staff is very helpful and super friendly. Helped me pick out all the right things i needed.

Novato zone is a friendly local smoke shop with all of your needs! From incense to glass it has you covered. The staff is also always very helpful and great to be around.

I LOVE LOVE LOVE Novato Zone! They have all the coolest stuff and the people here are great. Best customer service ever as well. 👌🏽

Amazing service!! Nicest people and Great selection, had everything I needed all in one place, cant ask for anything better! All new selection, great colors and brands!

I have been to all the smoke shops in the bay area, and so far the Novato Zone is THE BEST SMOKE SHOP IN THE BAY AREA!!!The have literally everything for everybody! Awesome variety, and great customer service.

Great shop! Very friendly customer service and great deals! Will definitely be coming back soon!

Great and Friendly service along with good prices and a decent sized collection of glass. Best smoke shop in Marin

Guy was awesome, super helpful, super friendly. Love this place, they have a sweet variety of pieces.

I frequently shop at Novato Zone. kumar the owner is always friendly and always helps me with what I’m looking for. The store is located in a convenient area, it’s clean, and the prices are GREAT! Thanks Kumar !

The best smoke shop in all bay area by far. Excellent products and the best prices with friendly and knowledgable staff.

Best smoke shop in novato! The owner is super nice and friendly! GO TO THIS PLACE. They have a big variety!

Novato Zone has great customer service and a wide variety of products. It’s always a pleasant shopping experience.

Kumar has exceptional customer service!! He is also very knowledgeable about any product I need!

Thank you very much for your help and I appreciate the discount man :) good job

This was an amazing visit I can in for a nice weed pipe not only did I get 10% off, but there was many beautiful pipes to choose from❤️

My name is Andrea Harris and everytime I come into the smoke shop I always experience a wonderful customer service youre very polite he always have everything I need they are the best smoke shop in town I give them 5 stars

One stop shopping! I go see kumar and deplete his swisher sweet supply weekly cuz they always have various, good flavors, and I smoke a lot of blunts..

Great service even at this time. Keeping their customers safe and their store clean. Great people!!!

I visit novato zone very often, and i have always had a wonderful experience from their employees. I am quickly assisted upon entering the store and has been given excellent customer service each time i return. They have a wide selection of pipes vapes etc and you will definitely get what your looking for or damn near the exact similar item. I highly recommend you visit novato zone.

Very good customer service and great prices

Always come here when I need a new glass piece, they are always helpful and friendly.

Great selection and service. My go to spot for all my smoking needs.

Honestly one of my favorite smoke shops to go to in the bay! Kumar is such a genuine owner with AMAZING customer service and reccomadations. He has what you need most likely too, that being; Hookahs, nictoine puffs/cigarettes, wraps, batteries and a wide variety of goodies. Kumar has a good taste in music too in my opinion, I cant help but to dance and smile.

I shopped at Kumas store and he was very helpful and knowledgeable about and knowledgable about tobacco products, seems very affordable and always stocked, nice person who works here aswell

Huge selection of pipes, they got everything in there, cheapest price, employee is super nice too . Must visit .

Kumar is the best! He is so helpful always

An amazing experience! They were so nice and helpful!

I Really enjoyed my experience there Kumar was very helpful

I love this smoke shop the gentlemsn that works there is extremely nice i would recommend this smoke shop to anyonr

Very helpful and not pushy let me shop with pushing peoducts and let me know when something wasnt worth my money greatly appreciated!

Always helpful and kind! Great selection for all.

Great service as always! They have almost any smoking device you can get!

The store owner is really nice and has a lot of good pieces!

Great customer service. Good vibe.

Excellent customer service and good pricesThey have all the smoke accessories, definitely I recommend it to anyone

Great prices. Greet deals

Best vape vape shop in marin

Wow love the service was very quick and perfect pipe I got

Great place friendly staff quality products

Cheapest place to buy cigarettes and pipes huge collection of puffbar aswell and smok vape products

Best place for smokers,excellent service,great prices

Very friendly good pricesEDIT just went by today around 4pm Sunday and they were closed. No note in the door explaining why they were not open even though the hours on Sunday are 930 to 7pm?Kind of annoying to ride down there and then nothing. I understand things happen but a note in the door explaining would have been nice,especially since I had to then spend $10 for a pack of cigarettes.

CHEAPEST PRICE IN TOWN FOR ALL SMOKING ACCESSORIES.THE GUY IS SO NICE AND HELPFULL

Great customer serviceGreat deals and beautiful smoking utencils

I love going into Novato zone ! I always find exactly what I need !!

Amazing service! Always stocked with whatever we needed and more!

Best vapes in town! Get to the zone!

Best prices for pipes guaranteed!! Always a go to place

Carmen is absolutely awesome every time I come in he is always on point with whatever I need highly knowledagble and these guys are honest reasonable respectful the shop is always crystal clean and dont forget to stop and pick you up a #FAYGO MANY varieties sold at this location WHOOP WHOOP

Great deal! Great service!

Wow I was impressed with the new updates they did.They just remodeled and have variety of smoking products. The new guy was so helpfulThis will be my smoke shop store from now on.

Excellent customer service and they have everything you need from pipe to vape and juice.One stop smoke shop.Really responsible prices compare to other competitions

Only putting a one star because I have to. If I could put 0 I would. Been going there for almost 10 years with no problems. Now there is a new owner. Rude, immature and unprofessional. Raised his voice at me and made snarky comments because I didn’t want to spend my money there. Twice! Much rather drive all the way to San Rafael and be treated with respect. Was hesitant to go back a second time. Wouldn’t recommend it! You’re welcome!

They are super friendly and very helpful definitely will be going back! They have everything!!!!

Best place to get quality products

The prices are great, but the guy behind the counter was really busy giving me his unwarranted opinion. I didnt like that at all. Ill never go back.At the same time, for what the store provided is what saved this rating from a 1☆, which wouldve actually been a ZERO if were possible.

Love my new engraved piece!!

Great service and endless variety’s

Best deals around and helpful staff

👍

Great customer service 🤙🏼🤙🏼

Excellent service from Kumar!

One of the better smoke shops in the area but not the best

Awesome service love this place

Cheapest place in town to buy cigs. Close to my house. In and out. Got lots of cool vapes, posters, lighters etc. Good prices.

Great service good product

They got a good selection of glass where

Love the guys that work here

Best smoke shop around

Awesome Customer Service!

Great place if you Smoke Anything

Great folks and prices 👍

Owner thinks he knows it all, and always try’s to upsell you on something that you don’t come in there for. Bro I asked you for this specific product, and you proceed to look for something to replace it for 5 minutes. Your “expensive” glass case makes me 😂😂😂😂😂. Go find a local glass blower or a few and showcase them, your glass knowledge is rookie at best. Vape supplies and products are way over priced, cheaper to drive 20 minutes and back in either direction for what you need.

Best smoke shop in Marin. Has everything at great prices.

Great customer service!

If you vape and need anything vape related DONT GO HERE! They sold me a lemon atomizer and wouldnt trade it in within 12 hours. Come on the thing was leaking everywhere, the employees are not educated on what theyre selling at all. I was even willing to trade it in for cheaper one within 12 hours of purchasing. They could have sent the messed up one in and just gave me another. Will never go there again! Seriously this place will take advantage of you.

Best prices in town .

One stop smoke shop, good prices and good selection

This shop literally has everything you need!!! 😍😍😍

Great customer service

Beautiful pipes 😍

Excellent customer serviceVariety products and cheap pricesFirst I thought its closed then I saw the sign that they moved to other side of the shopping center next to donuts shop and they changed the name toNovato Zone

Great deals.