You must be kidding me.!!! BEST SERVICE EVER!!!! Thomas installed my custom doors and he was amazing. In our case most of our nine doors were hung in one day . Find detail and dialing in of these doors was done on the second day. I was so amazed the quality of work the quality of the doors and unbelievable service from one detail oriented perfectionist technician. It’s almost like my house doesn’t deserve these doors :-) such high-quality. My salesman was also an amazing guy retired enjoying his time meeting new people and has been friends with the owner for some 40 years.Guy was so low pressure,understanding and Great educating us to our needs. We originally went for standard replacement doors and because they were so easy to work with we spent a little more time reviewing the custom doors available to us and went for the higher end ones! I believe we just increased the value of our house by just replacing our homes doors which just enhanced the beauty of our home. Good things come to those who wait rings true here as your doors are custom made in the foothills of northern California. When I ordered my doors it took just a few weeks to build and really just a day to remove my old doors and hang the new ones. The quality is amazing and the service was fantastic. Now they got me thinking about replacing my front door now that’s a whole new animal :-)
Outstanding craftsmanship and service. I want to give TEN STARS to this team!Starting with prompt response to my request by Beth, all this experience with HomeStory of Marin was flawless. Pamela came over for an estimate really soon, with all material and options available for us tochoose from. We had 18 interior doors around the house replacement project, one exterior door.Pamela was very receptive and accommodating.One of the doors (exterior) was a real problem, Mark, Pamela and Thomas all came over for an assessment, explained all complications to me, and collectively came up with the best solution.Order was placed and finished doors came in 2 weeks ahead of time!Installation of the doors was scheduled at the certain days of the week per my specific request and I really appreciate it.I want to stress it out once again, office and estimator are very accessible and accommodating!When installation day came, installers Thomas and Francisco were at my door at scheduled time sharp.Thomas and Francisco are exceptional workers! Doors were brought in, hung and adjusted, hardware was installed an orderly manner, very fast and efficient. Loved to watch them work.They kept destructions to minimum, kept the place clean at all times. They were very mindful for the kitty locked in the different rooms to keep it out of the way. It took 2 days for this big installation.Thomas amazed me with his knowledge on the subject, finding the solutions on the go and fixing existing problems with older door jams.And we are very happy with our new doors, changed interior of the house looks drastically! When starting the project, I knew it was going to look good, but I never knew it was going to look that good!I have one more, 19th, door installation coming up, and I am very confident that it will be same pleasant experience with that too. Looking forward to it.I second other reviews from this site that Homestory of Marin is great to work with from start to finish!Exceptional craftsmanship and service!
I replaced my traditional home office door with a door from HomeStory Marin and I couldnt be happier. its a Douglas Fir door with a glass inset. It makes my office seem bigger and less closed-in when I work with the door closed. The technician (Thomas) was one of the nicest techs ever! Not only did he move my old door to my garage, but he offered to install my custom doorstop and took the time to clean the glass thoroughly before he left. Im very happy with the products and service from HomeStory Marin and will wholeheartedly recommend them to everyone I know!Two years after purchasing this door, I moved and discovered that my new office door openings were larger than in my previous home. Well this was no challenge for HomeStory. Thomas made the necessary adjustments to the door and to the opening to make this door work. I couldnt be happier with the results! This company truly goes above and beyond for their customers! Thank you HomeStory for setting the gold standard for customer care and beautiful doors!
We had 11 interior doors replaced and the bedroom closet sliding door replaced with bi-folds. All of the doors were two panel. All were solid core except the closets. The fit perfectly. The installers, Thomas and Francisco were awesome. Im just sorry we didnt do it sooner. We highly recommend this company.Rocky & Kathy Seffens
Love love LOVE my new beautiful replacement interior doors & closet doors!!! We felt Homestory was very affordable for the product and service they offer – the transformation was incredible. And, they did a fabulous job with a quick & quality installation process with no mess or paint fumes. So happy they service Sonoma County too. Very happy customers!
We had Thomas install 6 interior doors for us and he did a fabulous job. He is a perfectionist so you know it will be done right. HomeStory has really nice interior doors. They come painted already. They are the only place I could find that completes the whole door including paint before they install it. I highly recommend HomeStory for your interior door needs.
My husband and I are are happy to recommend HomeStory Marin.Our experience with HomeStory has been exceptional. Every step of the process has been seamless. Starting with the front office working with Beth. Next to Guy who provided our estimate. Then Thomas who took the final measurements and ultimately did our door installation. We were delighted with the quality and craftsmanship of our beautiful new closet slider doors. So, we decided to give our business to HomeStory to do our second interior doors installation throughout our home. Our second experience was equal to our first. We are truly delighted. Incredibly professional and great follow through.Thomas is an expert installer. He was incredibly professional, courteous and takes immense pride in his craft. If we ever have another need for services we would gladly use their services again. We most certainly recommend HomeStory of Marin in Novato for your future home improvement needs. Regards, The Walsh’s.
So happy with my new bedroom closet doors. Fair price and great service! Thomas who did the install was very accommodating and thorough. This is my second purchase of interior doors and highly recommend this company .
This was an amazing company to work with. Pamela gave us all the information about Provia Entry Doors. Mark, her boss came by and looked at the job. We ordered our custom made front door and side lite window. Tom came and measured everything perfectly and when it arrived about 4 weeks later he and his co worker, I believe Frederico was his name. Nice, efficient and absolutely perfect installation. I highly recommend this company. Thank you to all that were involved in our project.
Love love love my new interior doors - went from brown wood to white doors. Doors are so much nicer than the 43 year old doors we had. We decided to upgrade the hardware and what a difference it made. Thomas was the installer and arrived when he said he would and completed the job as he stated. We had 13 door plus two closet sliders so it was a big job. One of the doors was the fire door to the garage. Would highly recommend this company. Thank you Thomas and Homestory.
We had a prior experience with Homestory that was less than perfect--we loved the doors but there were delays and they took a long time to get them installed. Fast forward to our latest experience. We ordered another half dozen doors from them to complete the original project. Everything happened on time or faster than promised--and Thomas on the install did a fantastic job making them look great. The doors are very high quality, they look beautiful--the house is quieter, feels more private, and the doors transformed the entire look of the space.
My new doors are awesome and change the look of my whole house. Thomas did an excellent job, fast efficient and tidy. Very helpful answering any questions and a very nice guy overall. An excellent experience with HomeStory.
I have now done business with Home Story twice. They did such a good job the first time when I had 10 doors changed that I decided to have them complete all the doors in my home. I had a particularly hard task for them. I recently bought a new larger washer and dryer but the alcove where they sit has doors that would no longer shut due to the size. I called Home Story for help. I really thought that there would be nothing they could do for me but I sure underestimated them. They measured the door opening (double doors) and assured me they would make new doors that would shut. 6 weeks later I have the best looking doors for my washer/ dryer room. Thomas installed the doors and is such a pleasure to work with. He goes over and above what is expected of him. I am pleased with all the work they have done for me and I would use them again if I ever need new doors.
We recently replaced the original sliding closet doors in 3 of our upstairs bedrooms with bi-fold closet doors, which we ordered from HomeStory. The process went very smoothly from order to install. Thomas from HomeStory did a great job installing the doors, and were very pleased with how they look and work.
I have known Mark Labourdette for many years and he has helped me with a number of projects from flood repair to garage storage to kitchen remodel. Most recently he helped me with some balcony upgrades. I have always had just the BEST experience. Marks team is efficient, professional, courteous, prompt, reliable, tidy and they get the job done right the first time. I have never been disappointed!
Just had large 8 foot sliding doors replaced in 2 of our bedrooms. Excellent job of installation by Thomas. Doors look great. Would not hesitate to use them again.
We had a great experience with the crew at Homestory Doors! The entire process was made extremely simple from start to finish! Guy stopped by and we picked out my door style, color & handle. A week later Thomas came by to take 3D measurements of the 7 doors I needed replaced. Then 4 weeks later my doors were installed by Thomas in about 4 hours! As the mother of a one year old, I love it when people come to me and even better when things are made easy, quick & Simple. We love our new doors and have already contacted them again as they are now starting to carry Front doors! I plan to replace my Double front doors and we just know they will do a fantastic job! Thanks guys we are getting compliments right & left on our new doors!-Amy Estrada
The entire team at Homestory of Marin are extremely professional. From the initial visit with Guy, to measuring and installation with Thomas, it all went very smoothly. And, the doors look great!
Excellent customer service and explanations. Also, very satisfied with the end product. Thomas, the gentleman who installed our doors, was polite, quick, and comprehensive.
Homestory replaced all our upstairs doors. They were on time, on budget, professional and did great quality work. The doors and installation are top quality.
Love my new my new closet doors from Homestory Marin--two bedroom bypass closets and two bifold hall closet doors. Everyone was very friendly and professional throughout the entire process --scheduling, estimating, measuring and install.. Tommy did a fantastic job with the installation...arrived on time, worked efficiently and left everything clean!
Homestory of Marin has been great to work with from start to finish! Extremely professional, great communication and I love my new interior doors!
Cant stop looking at my new doors! What an upgrade to my home.From choosing them, the hardware, and the installation, couldnt have been easier.