Kelly was attentive and pleasant. She was very helpful with input on rugs to go with our dining set. Thank you very much Kelly.
Ashley was a pleasure to work with and very knowledgeable and professional and customer friendly if you want to work with anyone, for excellent quality service, be sure to see Ashley.There was a mix up with my order and Ashley came through again. She is really customer focused I love her heart towards the customer. Thanks Ashley youre the best. Luxury Home Furniture will make it right!!!!
My sales person was Ashley, She was beautiful both inside and out! She made my experience stress-free and effortlessly fast. I didn’t feel rushed or overwhelmed, she smiled the whole time and was very outgoing. She treated me like family and I really appreciate the great service. this will definitely be my go to store for any of my furniture needs.
I have shopped at Luxury Homes Furniture in Oak Park several times. I can always count on finding something very unique and different for my home. The entire staff is always welcoming. I really appreciate working with Kelly. She knows how to match things up and makes great recommendations. She let’s me know when new items are arriving. I appreciate she knows my style. Great place to shop with excellent customer service. Ask for Kelly you won’t be disappointed.
Kelly and the staff there were awesome! Great customer service, polite, professional and have great deals!!
Great customer service, awesome furniture and affordable !
My husband and I were out shopping for a comfy couch to snuggle and watch movies on. Ashley (sales associate) knew just what we needed. She showed us the Transformation sofa and we couldn’t resist it’s comfortable, stylish look & quality. This couch is AWESOME cup holders w/ charging ports, lights. I’m excited and can’t wait for my delivery.
I went in just to look for some bar stools and ended up purchasing some furniture. Kelly, Ashley and the young man were all very helpful in helping my husband and I in making a decision and we did not feel forced. We were offers water and was even given a free gift which was so thoughtful. Thank you for everything and we are ooking forward to enjoying our new furniture.Sharon,
I bought 2 bedroom sets and an area rug from Luxury Home Furniture and Kelly was my sales person. She was very patient as I debated back and forth on what to choose, she was very attentive, she was very helpful and seemed to have alot of expertise. She was very professional. I like that everything I purchased was in stock and it was easy and fast delivery.
Love Luxury homes sales and service specially Kelly my sales associate she is amazing always takes very good care of my needs at Luxury Home Furniture in Oak Park for the past 6 to 8 years. I’ve furnished 3 of homes with her help. Thank you Kelly❤️❤️
Excellent customer service and selection. I’m very picky and indecisive at times. I also don’t play when it comes to poor customer service, Kelly was very friendly and patient with me. I had been looking at different stores in the area and online, but the moment I walked around Luxury, I knew the search was over. I look forward to doing business with Luxury in the future! Also, unlike those other big name folk, delivery only takes a week, not months!!! So if you want to upgrade or refresh your home this month & not wait until next year to get your furniture go to Luxury!!!
Came in looking for the best in quality and great prices for furniture and that’s what I found! Kelly and the Luxury Home Furniture family are amazing. Stop in, you won’t be disappointed! Thanks!
Kelly was very professional & courteous & I loved my furniture. I would definitely recommend them to friends & family.
I recently purchased a beautiful purple rug and exotic fabulous lamp. My shopping experience was superb thanks to Ashley. She is amazing, kind and very knowledgeable. Everyone who works there are friendly and helpful. This store has a wide selection of unique beautiful furniture that stands out! I look forward to shopping here again..
Kelly was very helpful and pleasant, thank you again for the experience and the beautiful furniture.
I like the dinning set and have great service provided byAshley. She was very concerned about reviewing everything I asked for and also very gentle with me. Great person. Regards
Ashley was my sells person and she was absolutely fantastic, she had awesome customer service, will definitely shop here again. Beautiful store!!!
Mow and hala was very great I’m am truly satisfied will prefer everyone I know!!❤️
My experience with Luxury Homes furniturehas very helpful finding what I have been looking for. The person that help me in the past and now again which her name is Kelly. I really do appreciate her help, time and energy looking into what furniture and dining set which I just purchased on April 22,2021. Thank you!Courtney Stephens
Very friendly and professional service from sales to delivery. The dining room furniture was Exceptional quality. Furniture was delivered and assembled on time and with great care. I just looked at my paperwork the other day and noticed my warranty expired in December. I looked at my furniture and was pleased that it is still in like new condition. I would recommend this store.
Kelly has great customer service I been coming here for the past 5 years.. they are always nice and polite and the furniture is at a good price. They have top quality stuff. Thanks for the service
Kelly worked with me and my budget. She was so beautiful, refreshing and professional. I really appreciate her hard work and the staff were very helpful as well. My 2 year old was spoiled rotten by the staff. I will definitely be back.
I found the perfect family room furniture as well as decorations for other rooms. Money well spent!! My sales rep Ashley is the best!!
Ashley was awesome I truly enjoyed my experience shopping with her assistance will be returning soon
My sister and I went in to look around and left out furnishing our entire new place. Kelly was so great and really worked with us with our budget and the nice young lady helped us get approved quickly. Huge plus: they actually have their furniture in stock!
My experience with Luxury Furniture was great. Very respectful and welcoming. I would highly recommend.
Ashley helped me I’m happy great help
Ashley was very informative about the furniture I purchased. I look forward to doing more purchases with Ashley
Kelly was very professional and pleasant. I enjoyed shopping at Luxury Home Furniture.
Ashley was beyond great very friendly a big help and she got me together and I appreciate her so much. Thank you Ashley
Great employees unloaded QuicklyTHANKS!
Love my livingroom set and area rug. Delivered on time and not damaged. One accent pillow was missing but I called and picked it up. Cant wait to buy my next piece to start completing my house. Definitely choose luxury home over the other manufacturers. Im still waiting on my dining room table from GW that was a gift its been 6mo.
Moe was our salesman and he was very helpful and friendly. I couldnt believe everything was in stock! Very unique, quality furniture. Thanks Moe!
Repeat customer....Wonderful experience from the very first time I walked through the door! Just ask for Kelly, she’s my favorite!
Kelly help me today she was amazing and fun experience
Ashley had great customer service, awesome shopping experience.
Kelly and Ashley gave great customer service it was a breath of fresh air.
Ashley was very sweet, helpful and patient
Ashley is awesome. Perfect professional customer service!!!!!! I would come see her for everything!!!
On June 21,2021 I walked into luxury home furniture in Oak Park, from the moment I walked in I felt like my presence was not accepted I felt more like something disgusting has walked in. The older lady not sure what her name was but she was the only older lady in the building on the register at the time was not friendly what so ever I did let her know that I was only in to purchase some scented oils for my diffuser because I just purchased my living room set from them and my lions . The lady that was sitting at the time had gotten up from her chair just to watch me look at the oils which made me feel so uncomfortable she watched my every move I was sadly only able to purchase one because of her uncomfortable, unpleasant and unprofessional attitude which forced me too leave . You all have lost a customer for sure and I’m canceling my upcoming orders with you as well . Do not treat your Consistently Loyal Customer / New customer as if they’re not welcomed, You’re a home furniture store you should make all Customers feel at home not feel UNWANTED and UNWELCOME.
Kelley is always about her business! Everytime I have been there to purchase furniture, she always works with me & I get what Im looking for! Kelley is Awesome!!
Thanks for your feedback and, loving hearts for me, appreciates, all helps and contributions, as most.be blessed, and honor for all that you giving the world:
Thanks Kelly you were awesome.
Ashley was absolutely pleasure to work with. Went above and beyond to make sure we are satisfied.
Moe was excellent and gave excellent customer service!!
Kelly is AWESOME..... Ask for her by name and she’ll make sure you get what you need 😀😀😀
I love them... they give the best customer service and Kelly is awesome
Great 👍experience I enjoyed shopping there great service
I WAS THERE WITH MY MOM AND KELLY WAS SO NICE AND HELPFUL
To really nice young women helped my wife and i but she got what she wanted great day all around
Thank you good job Very good service kelly ❤️
Ashley is Very pleasant and helpful 😊
In fact, their furniture is not strong and fragile and breaks quickly .. and this is what happened to me after two months of buying sofas..When I bought the sofas I thought they were very good..but after two months with a guest sitting on them, they broke easily..
Great Customer Service!!! Found what I was looking for in less than 10 minutes. Kelly always get me together. I Love Luxury Home Furniture I would recommend any and everyone to come here for all of their luxury home needs. You will not be disappointed
Kelly was a great help and will work with you!!!
I brought a wood kitchen set it is perfect for my kitchen...and the price was right...i will be buying more...excellent customer service
Friendly service, great staff, and an absolutely amazing selection.....especially the rugs. Good prices and beautiful furniture. Definitely will be back
This place is simply amazing! The staff is professional and knowledgable as well as welcoming! I felt like family the way we were treated!In terms of product, my daughters loved their beds and on top of that, the manager upgraded our mattresses we bought because the others wouldn’t be in tomorrow and he stated “I can’t let your daughters sleep on the floor” that touched my heart literally! I would give them 10 stars if I could! Thanks Luxury!~Justin
Great sales staff and a great store for hunting for a bargain.
Kelly was great with assisting me in planning my purchase. I came back for the customer service and quality offerings. Very pleased with mh selection and fast delivery.
If you love bling and glitz..this is your store. very few timeless pieces.
Nice place nice employees nice furniture
My furniture broke in less than a year.
Great variety Great crew
I bought all of my living room furniture from here in 2018 everything was fabulous. January 2020 I was a return customer and bought a new sofa that didn’t fit in my suite so delivery called the store, informed them that it didn’t fit & that they would be returning it in exchange for the loveseat same style. We financed the furniture so even though the sofa was 100 more exactly and we ended up getting the loveseat, I could not get the 100 deducted from my contract. In other words we have a store credit of $100 ... when we came to the store however to use the $100 credit my husband went to the counter to speak to Julie & ask her exact dollar amount we had to use. She said $50. The display were my sofa and loveseat were with price displayed was visible when we walked in, however after my husband asked what our credit was the display price sign had been removed. If I didn’t mention it she would have scammed us $50. I loved this store & their merchandise but the service is sketchy & I will never do business with them again. Nor will I ever recommend them because of how sleazy they tried to be with their returning customers. Write down the prices for what you’re buying, & make sure all of your paperwork is accurate is what I suggest if you cannot find another furniture store.I’m not even the type of person to go out of my way to make a review but this had to be said.
It very nice, l just dont like the fact if I tell Im just looking and the sales person say let me know if you see anything or have any questions, but at yhe same time every time I look up, they are right there and will follow your every move. I felt uncomfortable. I cant steal anything and even if I could how was I going get out door with a sofa. The location on Coolidge and 8mile do this all the time,the one in redford do not.
They have everything. If you are sticking to a budget dont go in there. Seriously you will want to redo your entire house. Everything is so lovely. They will work out deals with you how to pay. Cash, check, credit or their special credit with no interest for a year. If they dont have what you are looking for they will get it. Really a nice place and things you wont see frequently
Gorgeous, unique pieces!!! Guaranteed to find something that you fall in love with. Oak Park staff is very helpful. I thought I had lost my layaway because almost 8 months had passed before I came back for it. I came back to purchase a different item and they allowed me to transfer my money. Left out the store with a mattress and mattress pad without paying anything...This is what I call exceptional customer service!! I was very grateful! Great furniture, great experience!
Great location. Friendly staff. Got everything I needed and then some. The delivery service was very professional and nice.
This store has a HUGE selection of gorgeous furniture. From modern to traditional, you will find your style. The girls are helpful & not pushy like other furniture stores too, highly recommend them!
Great selection and they have no credit needed financing!!
Ms. April was very instrumental in helping me build my credit with the purchase I made that I just finished paying off... WHO-RAH 🤗
Mo was awesome!!
It was very good shopping there. I felt they were honest and friendly. I will be going back.
Nice selection of furniture at deep discount prices.
Great Selections
Customer Service Excellent.. Good quality items at responsible prices.. been there three times this month!!!!!
I absolutely love this place! I fell in love with this store! I would recommend anyone hear! Ali is the best!
They are scammers ! No where on the building does it tell you when you sign for credit you are signing for a credit card. I am 22 and working on my credit not in a million years would I sign up for a credit card and use 85% of it. You are only suppose to use 30% in order to keep the credit good. My credit has dropped 70pts because of this and my feelings are hurt. I asked the owner what he could do and he laughed telling me I shouldn’t have signed it .
Nice selection. Stylist Furniture. Unique pieces. Over price. Fair quality
Cant say enough about Luxury Home Furniture....Beautiful furniture and nice accessories....nice payment plans too...staff are always helpful. They even have layaway option.
Bought a beautiful dining room set, the entire store have everything you need to decorate your home.
Prices are ridiculous and furniture looks cheap like sum low end brand name shyt. They have hidden policy(s) therefore their out to get ur Money. If i were U i would Never shop at this store. The furniture breaks easily. Hope they Go Out of Business real soon .
Love the furniture and the staff is friendly also financing was so easy😊
The bedroom furniture is reasonably priced.
Good store for something different nice pricing and staff safe parking
Nice items. Youre followed around to much.
Pleasant store. People are very friendly.
Great customer service very helpful beautiful pieces unique
Nice prices i lie the people there
Superb customer service! Competitive prices!!
Got a nice area rug for 80 bucks
Very beautiful store!! Nice and helpful staff!!Nice furnitures!!!
Sold what I wanted to someone else and then tried to send to another one of their stores for one that was scratched up.
I hate the policy but the workers were real nice and polite
My husband and I love this place! The staff treats you like family!
Too expensive! Not worth the money and the finance company they use are brutal. Save yourself the headache and go to Art Van!
Kelly was very professional and friendly they also have furniture in stock!!!!!!!!!!!!!!