Last minute stop in from out of town to pick up some bibs, guys were super nice and helpful. Told the guy at the counter I was heading to Santos and he took the time to let me know about the trails. Highly recommend this bike shop!
A great bike shop with friendly staff and a good selection. We enjoy riding with you guys!
Excellent, Top notch 👌 quality service! And fast. Thank you!
The staff actually cares and will talk to you. An employee made a mistake when i called and drove there....they made it right. They do not have some1 answering phones that knows nothing....including what they have. The employee answering phones actually knows bikes. Knows the stock and can answer questions without having to transfer....unlike another popular local shop that straight up didnt know what they had on hand and then lied about it.More than happy to give them my business and trust them with my bikes
Called to ask for pricing and got a kid who was short and snappy aka borderline rude, not a good first impression so decided to go with another bike shop in town that had great reviews and very friendly staff!You DONT get a second chance to make a first impression!
They are super nice and will suggest repairs based on how you ride. Never any pressure to spend more money on unnecessary items or repair. They get the job done!
Prices very reasonable and very helpful.
This store can handle all facets of cycling, or mountain biking, or the first bike for a child. The difference starts with what your buying. They offer quality products at competitive prices. Id recommend Anthony. Hes friendly, and very knowledgeable about all of their goods and services. I also must mention that if you already have a bike and require some repair, they have very able bike mechanics whos services Id also recommend. This is the kind of brick and mortar store I love to support. Local folks who love all kinds of cycling, and love giving back to the community that supports them.
EXCELLENT CUSTOMER SERVICE THEY DID NOT TRY AND SELL ME THEY TOOK TIME TO FIT ME TO A BIKE NO PRESSURE
Amazing knowledge and service. Its always a pleasure to do business with Brick City. Thank you
Fast friendly professional and affordable service. Cannot find better service!
Awesome experience! Very knowledgeable helped me pick the perfect bike.
Our five year old instantly learned how to ride a bike and his Paw Patrol Bike was no longer cutting it. We came in to Brick City Bicycles in the afternoon. Our kids were all over, but the gentleman helping us was patient. He helped Colton find the perfect bike, adjusted it just for him, and made us all feel comfortable and confident. We will be coming here in the future to buy all of our families bicycles.
Awesome experience, had my bike in top shape within a matter of minutes.
They are amazing, great prices, explain things things and are very helpful
Great customer service and friendly knowledgeable staff
Very nice new shop, lots of product and knowledgeable associates.
Friendly and honest. In and out from a flat tire in 20 minutes.
Very helpful. They were very busy, but they asked me what I was looking for and they pointed out to me the bike I was looking for. They asked me to wait for a few minutes and in a few minutes they helped me.
We enjoy this shop so much! Weve purchased 2 bikes from them and stop in for maintainence & parts often as we live about a mile away. Theyre always so helpful by educating my sons...passing along bicycle knowledge. Theyre active in the community and give back as often as they can.
Instant repairs and outstanding customer service!!! 1st place I would take my bike
Always willing to help me get back on the road as soon as possible. Big thanks!
Amazing experience! We needed a part for an air pump and they found a spare in shop, then only charged $1 saving us $$. We purchased some other things, all priced very fair. Obviously the business has been around for a long time for a reason and people working here are helpful and friendly! They will be seeing more of us.
Great service and shop. Stopped in after chatting on messenger. Low pressure but showed me what I wanted to see and informed me of the differences.Didnt purchase that day, but talked more on messenger the next day while I decided which way to go. Paid for over the phone and then delivered within an hour.
These guys are awesome! Kevin helped me and I was in and out with my bike fixed in under 20 minutes. Highly recommend.
The only place I take my bike when Im near Ocala they always do a great job and get me back on the road
These guys are great they have been with me 100% of the way with my bike upgrades. Every repair/upgrade has been flawless and they go above and beyond to make sure your bike is perfect for the trails. I cannot be more pleased with the service I recieved there and they answer all my questions and are polite and friendly.Thank you so much for helping my biking experience stay awesome
These guys are great! After riding several other brands and talking to other bike shops, Anthony beat them all. He gave us the best trade on our old bikes. Best price on the new ones and made sure they fit correctly. Great service, best price, superior product. This makes four bikes, we are very happy. I do recommend.
My first experience with Brick City Bicycles began last year December 2015. I purchased a bike for me to get into Mountain Bike riding and they get me completely set up with everything I needed. They shop set up my bike perfectly and when I needed service, they were always very accommodating to my needs. As a result of the outstanding relationship, I just purchased three more mountain bikes, two for my two daughters, and one for my grand-son.I love all of the staff from Thomas, Anthony, Todd, and Mike in service to Steve Mace who manages the operations. I LOVE Brick City Bicycles.
Really helpful in finding a great bike for my son
Wow, all I can say is wow. What a great group of professionals. My expectations were greatly exceeded with the helpful and knowledgeable staff. They had just the bike I was looking for gave me a great price. I will always go back to Brick City Bicycles. Service is always top notch I will go nowhere else. Not only are they passionate about there jobs but about cycling itself. Kudos to you all.
I have been dealing with Brick City Bicycles for over a year and I wouldnt want to go anywhere else for my bicycle needs. The mechanics are second to none and do top notch work. The best thing is that they are a specialized dealer, so high-end bikes are no issue for them! With a great service comes a great price too, you dont leave the shop with empty pockets. The best deals in town are at Brick City!
Charlie and the folks here know bikes. They provide professional advice without the attitude some bike shops exude. They genuinely want you to be able to be out riding and enjoying the ride. The shop has a great selection of bikes, accessories, and clothing. But the friendly, focused service really makes Brick City special!
Ive taken my old bike there a few times because its one of the bike stores closer to where I live. Ive made some small purchases and had minor repairs and adjustments made to my bike. Ive been happy with the work which was done on my bike and the time they took to answer my questions to make the correct purchases for my bike. As far as I can tell, its nice, friendly local bike shop and very much a part of the local bike community. Depending where you live and the weather, the ride to Brick City Bicycles can be a very pleasant ride through the historical district. There were a couple of times when I was glad not to follow through on their suggestions for purchases. I pretty much knew how I wanted to set this bike up.
Cain was really helpful. Thank you
The crew at Brick City is awesome! I am new to cycling and Anthony spent a lot of time to patiently help me understand which bike was right for me. Everyone in the store is very knowledgeable, patient and helpful. I love my new bike and Im looking forward to many miles! Thank you for a great experience!😊😊
Great bike place. I was there for a repair, but it looked like they had plenty of bikes and accessories to choose from. The repair person was extremely polite, knowledgeable and helpful. The price for the repair was very reasonable too. I definitely recommend it if you have any cycling needs.
Brick City has been nothing but helpful! They have an amazing selection of bikes, and if you cant find the one you want, they will order it for you! You can trust them to take good care of your bike, and know that the work will be done properly! And if you need to be fit to your bike, go see Anthony! He has given customers the results they need. A clean store, friendly staff, awesome bikes. You cant ask for more!
Best place to buy bicycles. Anthony was very patient and giving of his time. We bought two Specialized Roll bikes and very happy with choice. But it was because Anthonys expertise, fitting adjustments and extra time to make sure we got the right bikes. We feel like we got a lot of attention and a great deal. Plus a Kuat bike carrier were having a great time.
I have used many different bike shops over the last 12 Years; however, none even come close to the experiences I have had with Steve and his crew at Brick City. As an owner, steve is incredibly knowledgeable and customer focused. He listens carefully to what I want or need then finds the perfect solution for me. I have never felt “handled” or “sold”, rather I have only felt heard and understood. In addition, any questions I have for his mechanics are ALWAYS answered with a “No B.S.,” incomparable knowledge of the equipment they sell and service, as well as bicycles in general. Although I do most of my business with Brick City via telephone due to proximity, I have NEVER been anything less than absolutely astounded by the service I receive there. Let Brick City be your go-to bike shop, it is mine.
I bought a new bicycle from Brick City Bicycles earlier this week. I love it! Michael was the sales associate who was very knowledgeable and patient while I tried out numerous models. I would definitely recommend!
Awesome service! Always so friendly and knowledgeable! Great selection and prices! Super great end of season sale!
Great place to buy or have your bike fixed
Excellent service and awesome price. They brought back to life a hand-me-down dirt bike. It was just like new considering the condition we brought it in. Well definitely be back for upgrade bikes!
Our family has been going here for over a year and all I can say is wow! They are really in it for the love of the sport and it shows. The selection is great, the prices are reasonable and the atmosphere is everything you expect from a professionally run business. I would highly recommend this shop to anyone looking for a local shop that will be there for your family when you need them.
Great Bicycle Shop, Love the new location. Friendly staff and very knowledgeable.
Anthony was very helpful and knowledgeable. I had a lot of questions and answered all of them. They had a very good selection from entry level to advanced bikes.
The Bikes appeared nice, I miss Cannondale that were American made until they outsourced to China like everythingelse these days . Specialized is a reputable brand apparently.For a few hundred bucks you can get a quality bike from this place .Going to make an acquisition soon from Brick City, I really like the place and they were helpful.
Great service. I had stored my two Land Riders in our Northern Illinois home garage for over 12 years and had used them very little. We moved to Ocala Florida and needed to have them serviced. Read great reviews online about Brick City and drove past a bike shop that was more convenient and closer to our home. I had both bikes service and made an additional purchase of helmets, got home and rode both the bikes in a Florida rain. They performed better than I remember them. This Bike shop has a life long customer and Thomas Deaner is a top shelf General Manager/Mechanic that went above and beyond my expectations. Im thrilled and excited to be riding again!!!! Thanks Brick City for restoring my joy in riding.
Every time I need to go to Brick City Bikes fro a repair or assistance with my bike I am always greater with a smile and how can we help you today. I have never had a bad experience at this shop. They have top quality bikes and service. I highly recommend this shop.
Brick City is great. I dont live in the area and they had the exact bike I wanted. I put it on layaway. After a change of jobs it took a little longer to get the bike than expected but they held it and worked with me. I finally paid it off and they shipped it to me. Its been a pleasure working with them. Highly recommend them.
Knowledgeable and friendly staff . Very happy with paddle board I bought a few years ago. I also MountainBike and they have the latest parts and accessories. Expert service and repairs also. A shop you can depend on when you need help with a new bike, repairs or just some good advice.
Fast and friendly service. They have all kinds of bikes and they even fix baby strollers as well. Excellent service!!
I purchased a Specialized Stumpjumper from Brick City Bicycles in February and could not be happier. The quality of product, knowledge and service have been exceptional. I recommend anyone with bicycling needs to go to Brick City and they will take great care of you.
Great service and great products. Bought my bike my boys bike and accessories here. Charlie is very knowledgeable and gave us great tips for where to meet up with other bikers.
Looking for a bike shop that can be there for your every need? Look no further. Brick City Bikes is your one stop shop for anything cycling related! Knowledgable and friendly staff, huge exciting inventory. You wont be disappointed!
Knowledgable sales staff and great mechanics. I was able to purchase the right bike for me within my budget and every time I tweak something on the bike the bike mechanics are quick to diagnosis and fix the problem. The shop has great relations with there reps which makes quick returns on sales and warranties if need be.
Great experience here, first time bike owners & we were guided through every decision!! Couldn’t feel better about our purchase from Brick City, very friendly crew.
Staff is knowledgable and efficient. Came in to replace a rear wheel tube and was out in less than 5 minutes. Very nice people. Will come back again.
Nice Bicycle shop in downtown Ocala. Very friendly staff and informative. I bought a mountain bike a couple months ago from here and I love it!!!
Best Bike shop in town. We have purchased 5 bikes from brick city. We ride with them, we have fun with them, we volunteer with them, Steve, Anthony, Thomas, and the rest of the team will take care of you, and know you by name. And as a bonus you can get your paddle boards there to.
Great staff good prices awesome people,I love there bikes there the best people for bikes we got two of there bikes I just got one for my kido he goes a lot faster by BRICK CITY. Go there now! Best bicycle shop ever
Great bike shop!Friendly staff. Fairly large selection of bikes and accessories. Store is well laid out. Ive had service done on bike/wheels, fast turn around. Centrally located in Ocala. Staff is very knowledgeable. My favorite bike shop in Ocala.
Came in with a bent rim, popped tube, and ripped tire. Anthony quoted me about 75$....at the time I had half of that and couldnt afford what I needed so he provided me a temporary clever solution. Its simple, Brick City Bikes Will deliver....EVERY TIME.
Brick city bicycles is a great place. Really friendly service. And great deals.
If you are a bike rider and have any questions about bikes or need help fixing your bike this is the place that will not let you down. Stuff was super friendly and positive and very helpful... highly recommend big thumbs up.👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Very knowledgeable, honest, and great prices.Customer service is by far the best I have experienced.
Anthony is awesome. Iv bought 4 bikes off of him I highly recommend anyone who wants to get a bike go check them out and ask for him. .. they also are one of the only bike stores on ocala that do anything with bmx bikes!
Strong selection and very helpful, efficient, and knowledgeable repair staff. Their bike fits are also an incredible value.
This place is awesome! Amazing customer service and everyone is very experienced and knowledgeable. This is the only place Ill get my bike from!
In and out extremely fast. Had a flat and had me rolling in minutes. Will do business again.
Good bike shop with quality products including bicycles, recumbents, accessories and clothing. Repairs done quickly and professionally.
Awesome place. Purchased many bikes from them. They stand by there bikes!
Excellent service. Extremely knowledgable staff. Great selection. Thomas is the best bike mechanic on the planet. :-)Love this place.
Several employees gadering talking at the cashier desk, couldnt get all my quetions answer, one employee i did speak with was polite and helpful.
Very helpful in what I was looking for! Friendly. Youll feel like a local even if you dont live here!
Great place to get your bikes fixed new tires new seats time to upgrade those old bikes make them like new this is a place to go!
Helpful & informative staff. Listened to what I asked for and no pressure. I will let my friends know about this place
Steve and his team at Brick City truly have a class act in downtown Ocala. Everytime I’ve been to the store they are very accommodating. We’ve purchased everything from kids mountain bikes, to my recent Epic Sworks custom build and couldn’t be happier!
Anthony is a great guy and can help you select the best bike for you
Great people, very knowledgeable about local trails and group road rides.
We must have hit an off day. Came to get advise & purchase some items, new in town. Got totally ignored by two young guys in a totally empty store, so eventually left.
Great service! Very accommodating! They have the best cycling equipment and gear around.
Lost my Garmin at the Santos race so because I try to buy from my LBS as I have many times at Brick City I bought one from them. It was a factory refurbished Garmin Edge 520 for $249 . When I got home and opened it I found that it was missing the mounts as well as the tether. I checked the Garmin sight and found that the parts should have been included plus Garmin sold a brand new version with all the parts for the same price. I called the shop and Mike offered a lot of excuses but after checking Garmin site himself agreed to swap the unit I had purchased with a new one with all the parts. I told him I would be right up. After a 30 minute drive I arrived at the shop and Mike nonchalantly informed me he just happened to sell the unit he was supposed to save for me. I did get a refund but Mike’s attitude was that he could care how much I have been inconvenienced. Have been going to this shop for at least 4 years but being treated with such uncaring disrespect I have spent my last dollar there. BTW I also bought a bottle of Gu hydration tabs that I later noticed were beyond the expiration date. There are other shops in Ocala, stay away from this one!!
Anthony did a great job. Would recommend to anyone.
Great clean shop and employees are very knowledgeable. Will definitely come back for service.
Got help with my crankset and they came out great!
Great service, comfortable atmosphere. Went in not sure if I wanted a bmx or mtb, they didnt try to sway me one way or another, which was great. Limited selection of brands tho, its just specialized mountain bikes, and a more affordable haro model. They just got into the bmx end of things, but I got what I liked and am very pleased with Brick City Bicycles!! Now that I know they have a nice selection of specialized bikes, I will more than likely return for a bike for my fiancee. SUPPORT LOCAL BIKE SHOPS DO NOT BUY ONLINE. You will pay the same at this bike shop as online, plus expert assembly is included
I would highly recommend this shop to anyone needing a bike or service. Great local bike shop!
Awesome bike shop! Very knowledgeable and helpful staff. Highly recommended.
Large selection with good bikes. There is also excellent customer service.
Great shop team ... excellent bike service ... they are now a bmx dealer for Subrosa bike company ... stop in the shop and check out the awesome bike colorways they have to offer.
From the quality cycling products to the top notch service the mechanics provide, BCB sets the standard for a professional bike shop.
I saw a BMX bike today and i thought i would love to always ride my new bike☺️
Purchased a bike for my wife.....lots of help...great service and work....
Such an amazing place! The employees are so helpful
The most honest and professional bike shop in town. complete hospitality for you and bike.
Friendly staff. Extremely knowledgeable and accommodating!!!! Fast service!!!Highly recommend ✅✅
Walked right in and had my wheel trued in 10 min. Real nice place.